Venkataraman Raghunathan has over 9 years of experience in information technology with a focus on billing and OSS/BSS systems customization, integration, migration, and production support. He has extensive experience in systems development methodologies, building and customizing applications, analyzing user requirements, and managing projects. His technical skills include databases like Oracle and tools like Clarity, SUNTEC, Appworx Scheduler, Flexcube, and CSG billing systems. He has worked on various projects for clients in telecommunications, banking, and healthcare.

1. Curriculum Vitae Venkataraman Raghunathan
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Mobile: +3145138780 Email:venkafrequent@gmail.com.com
Experience Summary
I have more than 9 years’ experience in Information Technology, more than 6 years in billing and
OSS/BSS systems customization, integration, Migration and production support. I have got an
extensive experience in systems development methodologies, building and customizing applications,
working with the end users to analyze their requirements, defining software design, architecture,
specifications, translating requirements into practical systems design and managing all these activities
as part of my project assignment
My Areas of Strength include:
 Designing and implementing SQLs and Stored Procedures.
 Experience in handling business requirements inside and/or around billing systems
and translating them into billing solutions in addition to integration aspects between
Billing systems , CRM and Dunning, also one of my main roles was to support billing
systems activities (Bill cycle, Payment, Invoicing, Billing reports, Interconnect and
integration between different systems).
 Data Migration across billing systems. Involved in end to end Data migration between
Telecom COTS products
 Experience in Preparing Cut Over Plan and Migration Strategies.
 Verifying change requests and defects, documenting, tracking and communicating test plans,
test results; preparing test reports.
 Performance Tuning and Performance Analysis.
 I have Basic Knowledge in Banking and Heathcare Domain.
Technical Skills
Databases : Oracle, Mysql, Postgress
Tools :
Clarity, SUNTEC telecom Billing system, Appworx Scheduler,Flexcube
,CSG Billing SYSTEM,ICOMS BILLING SYSTEM
Operating Systems : Windows 7/vista/XP/2000, Linux, Ubuntu
Programming
Languages
: PL/SQL, GoLang, SQL, Python

2. Curriculum Vitae Venkataraman Raghunathan
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Professional Experience
 Working as Associate- Projects Cognizant Technologies Hyderabad from APR 2013 to till date
 Worked as Senior Consultant in Oracle Financial Software Service Limited, Bangalore from
MAR 2012 to MAR 2013
 Worked as IT Analyst in TATA Consultancy Service, Chennai from Nov 2007 to FEB 2012
PROJECT DETAILS
Education
 Bachelor of Technology (Computer Science)

3. Curriculum Vitae Venkataraman Raghunathan
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CHARTER COMMUNICATION (Jan 2015 To Till Date)
Tools Oracle SQL Developer, Attunity, CSG, ICOMS, APPWORX(Scheduling tool)
Primary Role SME,SENIOR TELECOM BUSINESS ANALYST/DEVELOPER
Client Charter Communication (St. Louis MO).
Employer Cognizant Technology Solutions USA
Project Abstract The SOLO DB will be a near real time database that will fetch data from multiple
sources such as CSG, IDM, NRTP, ODS, Vantage and others and distribute this
data to downstream database via ETL and CDC utilities.
Roles&
Responsibilities
 ICOMS & CSG migration analyst(Mapping and Cutover Design)
 Development of Stored Procedure, Package and Function Using Oracle
PL/SQL for migration
 Unit testing, Integration Testing Support and User Acceptance Testing
Support.
 Develop Logic on Attunity and Data modeling.
Implementation  Mapping and developing Scripts (big bang load and Incremental load) for
Real time data and Non Real time data between Vantage (CSG) and
SOLODB.
 Mapping and developing Scripts (big bang load and Incremental load) for
Real time data and Non Real time data between ICOMS and SOLODB.
 Implementing preferred communication in SOLODB.
 Implementing Account match rate calling using SOLODB.
 Implementing Computer telephony integration using SOLODB.
 LERG (Local Exchange Routing guide) Implementation in SOLODB.
 PPV Implementation using SOLODB to world Box (Ordering and Billing)
 Mapping and developing Scripts (big bang load and Incremental load)
between RDM (Data Standards) and SOLODB
 EPC (Enterprise Product catalogue) data Implementation to SOLODB for
Ordering.

4. Curriculum Vitae Venkataraman Raghunathan
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SAA DeliveryManagement (Oct 2014 To Dec 2014)
Tools Facets, Oracle SQL Developer
Primary Role Designer
Client Blue Cross Blue Shield of California.
Employer Cognizant Technology Solutions India
Project Abstract Develop PL/SQL script which will be invoked by ESB Service for Portal and VRU
system. The web and VRU systems will invoke the ESB, The ESB in-turn will
invoke the Facets Stored Procedure and provide the Result back to ESB which will
be consumed by VRU and PORTAL SYSTEM.
Roles&
Responsibilities
 Requirement Analysis and Design for the Services on FACETS
Perspective
 Development of Stored Procedure, Package and Function Using Oracle
PL/SQL.
 Unit testing, Integration Testing Support and User Acceptance Testing
Support.
 Facets Designer for Services and Interfaces.
Implementation  Retrieve Products for Sub Group: The Retrieve Products for Sub Group
service is used to provide a list of products associated with a subgroup or
group. The service will return all products in Facets for that subgroup or
group with their status.
 Retrieve Group for Sub group: The ESS will invoke the Retrieve Group
Sub Group Information ESB service .This service will in turn invoke the
stored procedure from the facets schema
 CWS Enrollment: The request for validation of enrollment rules is coming
from a CWS portal user. The CWS Enrollment Validation ESB service will
invoke the facets custom stored procedure which will appropriately
execute the specific enrollment rules in facets database.
 The Retrieve Primary Contact: This service will provide the requestor
primary contacts across all subgroups and groups in Facets that have had
some aspect of their data changed. This means that if we have had
primary contact information updated, we will return that record.
 Web Routing Claims: The extraction of claims data for display on the
Provider Portal and Member Portal. While the claim is in the pending or
non-finalized state, Members and Providers can view some summary
information as well as the status of the pending claim.
 Retrieve Member Eligibility Service: The web and VRU systems will
invoke the ESB, in-turn ESB will invoke the Facets Stored Procedure and
gets the member Eligibility details.

5. Curriculum Vitae Venkataraman Raghunathan
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Health Care Reformand HEQ Release(May2013 To Sept 2014)
Tools Facets, Oracle SQL Developer
Primary Role PL/SQL Developer
Client Blue Cross Blue Shield of California.
Employer Cognizant Technology Solutions. India
Project Abstract Blue Shield of California has been engaged with HPS, an external vendor to
handle the IFP business; both on-exchange and off-exchange. For on-exchange
IFP business, HPS will receive the enrollment and membership maintenance
information from exchange through 834 transactions. HPS will perform the HIPAA
validations and send the 834 transactions to BSC. BSC will load these enrollments
into Facets, process the eligibility and generate an 834 confirmation file (only for
initial enrollments) back to HPS. HPS will process this confirmation file and send
an 834 effectuation file back to exchange.
For off-exchange IFP business, HPS will receive the membership information from
external sources such as Phoenix and eBroker portal. HPS will perform the
necessary validations and send the corresponding 834 transactions to BSC. BSC
will load these enrollments into Facets and process the eligibility. For the
maintenance and renewals happened in Facets for the off-exchange IFP
members, BSC will communicate the same to HPS through 834 transactions.
 Enroll the member which is received from HSP and Send the back
conformation to HPS.
 Shield link to Facets Interface to load Groups.
 T&M Activity on Interface
Roles&
Responsibilities
 Requirement Analysis and Design
 Development of Stored Procedure, Package and Function Using Oracle
PL/SQL.
 Unit testing, Integration Testing Support and User Acceptance Testing
Support
Implementation  On-exchange initial enrollment transactions sent by HPS.
 Off-exchange initial enrollment transactions sent by HPS
 Initial enrollment transactions sent by Shop Exchange in the form of X12.
 On-exchange initial enrollment conformation sent back in X12 format to
HPS
 Off-exchange initial enrollment conformation sent back in X12 format to
HPS
 Off-exchange maintenance transaction sent back in X12 format to HPS
 Initial enrollment transactions sent back in X12 format to Shop Exchange.
 Shield link to Facets Interface to load Groups.
 CR’s on Retrieve Employer Roster.

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Taipei Fubon commercial bank (Mar 2012 to Mar 2013)
Tools Flexcube banking System, Oracle 11g,SQL Developer tool
Primary Role PL/SQL Developer
Client Taipei Fubon commercial bank, Taipae.
Employer Oracle Financial Services Software Limited
Project Abstract The implementation of end to end backing system using Flexcube banking
product designed by oracle. To customize existing Flexcube banking product
based on the Taiwan banking standards.
Roles&
Responsibilities
 Requirement Analysis and Design
 Development of Stored Procedure, Package and Function Using Oracle
PL/SQL.
 Unit Testing.
 Integration Testing Support and User Acceptance Testing Support
Implementation  Development of Notification to customer on Fund Transfer and Booking
Contracts.
 Account Masking logic Creation.
 Anti-Money Laundering Upload development
 Flexcube Application and database schema setup for IUT,ITR and UAT
 Anti-Money Laundering implementation on Fund Transfer and Letter of
credit module
 Chinese to Numeric Translation for Swift Character On Fund transfer
module
 Support for UAT on The development of the above module.
Tesco Broadband CCBS Implementation(Oct 2010 To Feb 2012)
Tools SUNTEC Telecom CCBS system, Oracle 11g
Primary Role PL/SQL Developer
Client Tesco Broadband United Kingdom
Employer Tata Consultancy Service
Project Abstract TCS was chosen by Tesco Broadband to transform their existing OSS/BSS
stack. Tesco’s existing system lacked the agility to enable business to launch
new products quickly to compete in the market. TCS was tasked with the
complete overhaul of the existing system for which TCS has deployed its
HOB(Hosted OSS/BSS) suite by customizing it according to the UK postpaid
TELCO model
Roles&
Responsibilities
 The primary target of the assignment was to migrate the existing
customer base into HOB platform. I was responsible for end to end
billing migration.
 As migration analyst/developer I have not only implemented migrations
scripts but also developed solutions for Dunning, Credit Limit Monitoring

7. Curriculum Vitae Venkataraman Raghunathan
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and batch payment processing and so on.
 Oracle DB Setup on Development ,ST ,SIT ,UAT and Production
 Billing and Reports Developer
 Migration Analyst and developer
 Reports Data model Design and Development
Implementation Environment Setup:
 Oracle DB Setup on Linux Cluster on co-ordination with cable and
wireless in London.
 Importing all data and the structure into production.
 Database Script Tuning and Maintenance.
Billing Implementation:
 Integrating the CRMS with Suntec Billing system.
 Dunning and Credit limit monitoring implementations.
 Order management integration with the billing system
 Implementation of Quality Assurance on Billing and Bill runs for a
sample customer.
Migration Implementation:
 Migration analyst role at onsite to collect requirements for Loyalty
management system, Dunning, Payments and Billing.
 Migration of legacy billing from Metracare to Suntec billing system
 Design and Script development for migration
 Data staging model Design for Migration.
United TelecomCCBS Implementation(Jan 2008 To Oct 2010)
Tools SUNTEC Telecom CCBS system, Oracle 11g, Berlin SO Scheduler
Primary Role PL/SQL Developer
Client United Telecom Limited Nepal
Employer Tata Consultancy Service
Project Abstract Implementing telecom billing system with SUNTEC as billing system which
evolves Customer-care, Billing, mediation, rating, interconnect, reports and
settlement. Migration from CONVERGES billing system to SUNTEC billing
system.
Roles&
Responsibilities
 The primary role is maintaining the database of the billing system which
has Real application cluster.
 I have been developing the customer care system and providing solution
to the database issues for a telecom system.
 I have implemented Interconnect Settlement for two or more partners.
 I have been in the client place (Nepal) for 5 months from May to
October. I have involved in developing Billing system for the same.
 I was part implementation customer care Prepaid System for United
telecom limited and also part of migration to prepaid systems from the

8. Curriculum Vitae Venkataraman Raghunathan
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base system.
Implementation Implementation for billing system
 Post-paid to prepaid number conversion
 Payment follow-up action
 Credit control Limiting
 Migration of data between Billing systems
 Support the billing system 24X7
 Roaming CDR’s billing and rating system
Implementation for Reports
 Build a Management information system (MIS) reports over Post-paid
and Prepaid traffic details.
 Build a Management information system (MIS) reports over International
Calls (ILD).
 Inter Connect settlement Reports for two operators.
Implementation for Migration:
 Migration analyst role at onsite to collect requirements for Dunning,
Payments and Billing.
 Migration of legacy billing from Converges to SUNTEC.
 Data staging model Design and Script development for migration
 Cut over Design and decision planning