Angel Santana is a highly experienced healthcare professional with over 5 years of experience in home health care. He has obtained numerous certifications including EKG Technician, Phlebotomy, Patient Care Technician, CPR, Nursing Assistant, and Home Health Aide. He is bilingual in English and Spanish and has a proven track record of providing excellent patient care and service. He is seeking a new position where he can utilize his skills and certifications to support patients, medical staff, and the organization.

1. ANGEL SANTANA
nglsantana60@gmail.com
66-15 Thornton Pl.
Queens, New York 11374
(508) 648-7695
Dedicated and dynamic health care professional possessing a 3-year proven track record at Allen Health Care
Services with a record of superior service in meeting patient needs, such as Patient Transfers, Vital Monitoring,
Blood Pressure, Pulse, Respiratory, and Temperature. Leverage knowledge and expertise in Patient Relations,
Needs Assessment, Care Delivery, Vital Monitoring, Strategic Reporting, and Compliance to support key best
practices within a progressive healthcare organization.
SUMMARY:
Highly experienced in supporting medical operations and best practices.
Work proactively to ensure best service and logistical coordination for patient care.
Maintain impeccable accuracy in management of patient data and medical records.
EDUCATION:
THE MANHATTAN INSTITUTE, Manhattan, NY
2014
Completed EKG Technician course, and received Phlebotomy Diploma
Successfully passed national certification exam.
Course emphasized procedure of how to take an EKG and the anatomy/physiology of the heart.
Received instructs on several artifacts effecting the outcome of the ECG results.
Received instruction on how to handle a reluctant or nervous patient.
Course taught how to perform 12-lead ECG, as well as basic EKG interpretation such as Tachycardia, Bradycardia,
SVT, A-fib, Atrial Flutter, NSR, ASYSTOLE, and Heart Blocks.
CERTIFICATION:
The Manhattan Institute
Patient Care Technician - Nationally Certified
2014 to 2018
EKG Technician & Phlebotomy - Nationally Certified
2014 to 2018
Nursing Assistant Certification/Licensure
2015 to 2017

2. Allen Healthcare Services
Obtained Home Health Aide & Nursing Assistant Certifications.
Pediatrics, Alzheimer's, & Dementia (Graduated Top of Class)
CPR/First Aid certified
EXPERIENCE:
ALLEN HEALTH CARE SERVICES, Forrest Hills, NY
2013 to Present
Certified Home Health Aide
Assist Patients in their homes with activities of daily living, such as cooking, cleaning, and eating; supporting
grooming and hygiene, providing companionship and emotional support.
Maintain accurate records of patient care, condition, progress, and related concerns.
Monitor and chart vital signs, such as blood pressure and pulse.
Follow safe lifting techniques and individual resident lifting instructions.
Assist patients with ambulation and crutch walking.
Highlights
Interact with management to report any unusual circumstances in condition or environment.
Specially trained in Alzheimer's, Dementia, and Pediatrics.
CARE GIVER HOMES, Quincy, MA
2010
Family Care Giver
Collaborated with health professionals to provide direct home health support to elderly individual, ensuring
patient could remain home while meeting medical care needs instead of requiring long term institutionalization.
Assisted with managing/administering medications, coordinating medical care with pharmacy and
multidisciplinary medical team of specialist, physicians, and nurses.
Highlights
Completed training/assessments to ensure patient safety policies and procedures were accurately followed.
Ensured patient emergency response policies were being utilized when needed.
Completed all testing requirements of supervising agency.
CAREGIVER HOMES, Sandwich, MA

3. 2003 to 2009
Primary Caretaker of Elderly Mother
Provided transportation and escorted patient to medical appointments.
Coordinated all daily living skills, including: meal preparation, toileting, washing clothes, safety supervision,
laundry, and housekeeping needs.
Provided companionship, managed financial paperwork, and performed all necessary errands.
Helped patients move in and out of beds, baths, wheelchairs and automobiles.
Scheduled and accompanied clients to medical appointments.
Assisted with patient transfer and ambulation.
LANGUAGE:
Bilingual, fluent in Spanish; familiar with German.
TECHNOLOGY:
Microsoft Office 2010, web navigation, & various proprietary software.
~ References available upon request ~
ANGEL SANTANA
nglsantana60@gmail.com
66-15 Thornton Pl.
Queens, New York 11374
(508) 648-7695
Dear Sir or Madam:
I am writing to you in regards to my interest in your a position within your organization. Concerning your
requirements and skills needed, I believe my background provides a great fit from which to both meet and exceed
your requirements, drawing upon more than 5 different national certifications: EKG, Phlebotomy, Patient Care
Technician, CPR, Nurse Assistant, and Home Health Aide. (Completed through Medca, Prometric, The Manhattan
Institute, and Allen Health Care Services).
In consideration of the above stated information, and recent graduation from The Manhattan Institute, I am able to
provide significant expertise in care delivery. Additionally, I am also certified with my current employer as a PACT
(Personal Care Aide Technology) Home Health Aide. This training provides me the skills in patient behavior change

4. and to whom, when, and what to observe in order to appropriately report each incident. It is my goal to leverage all
of these abilities to best support patients, peers, and physicians.
Moreover, I am an eager and reliable team player with excellent interpersonal skills, willing to learn anything in
order to grow in the healthcare field. I will perform my duties with excellence and be an asset to your institution.
Thank you for your time and consideration. I look forward to hearing from you in regards to setting up an interview
with your company.
Sincerely,
Angel Santana CHHA
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