The document summarizes a comparative analysis of stock brokers in Ambala, India, focusing on Indiabulls. It provides an overview of Indiabulls, its founders, services, competitors like ICICI Direct and HDFC Securities, growth, limitations of the analysis, and findings. The analysis found that Indiabulls charges relatively low brokerage fees and has no annual account fees. It also has strong customer satisfaction due to services like dedicated relationship managers and trading software.

1. SEMINAR ON (COMPARATIVE ANALYSIS OF STOCK BROKERS IN AMBALA ) Sanjay Bhat M.B.A 3 rd Sem J.I.M.T By : Submitted To : Dr Surendra Gupta H.O.D J.I.M.T

2. TABLE OF CONTENTS Stock Brokers: An Introduction An Insight to IndiaBulls. Founders of the Company Large Shareholders of India Bulls.

3. Indiabulls : Group Companies. Services of IndiaBulls. Competitors Overview Growth of Indiabulls. Geographical Area Coverage

4. Limitations Comparative Analysis Findings Summary Suggestions

5. STOCK BROKERS: INTRODUCTION “ Stock brokers are the ones who buy and sell securities on behalf of individuals and institutions for some commission ”. The work of stock brokers depends upon the kind operations they engage themselves into. Some of the brokers like to practice with individual clients while others work for institutions.

6. FAMOUS STOCK BROKERS OF INDIA

7. INDIA BULLS: INSIGHT Indiabulls is India’s leading Financial Services and Real estate Company with a Pan India presence. It offers ease, convenience and reliability in all products from securities to consumer finance, mortgage to real estate development

8. Indiabulls serves the financial needs of more than 4,50,000 customers with its wide range of financial services and products from securities, derivatives trading, depositary services, research & advisory services, consumer secured & unsecured credit, loan against shares and mortgage & housing finance.

9. With around 4000 Relationship Managers, Indiabulls helps its clients to satisfy their customized financial goals. Indiabulls through its group companies has entered Indian Real Estate business in 2005. Indiabulls became the first company to bring FDI in Indian Real Estate through a JV with Farallon Capital Management Indiabulls has demonstrated deep understanding and commitment to Indian Real Estate market by winning competitive bids for landmark properties in Mumbai and Delhi.”

10. FOUNDERS OF THE COMPANY

11. LARGE SHAREHOLDERS OF INDIA BULLS

13. INDIA BULLS : GROUP COMPANIES Indiabulls Securities Limited INDIABULLS REAL ESTATE INDIA BULLS POWER SERVICES LIMITED

14. SERVICES There are 3 mediums of using / accessing our Trading Services. Power Indiabulls (PIB) Indiabulls Signature Account Relationship manager (RM)

15. Power Indiabulls The Power Indiabulls SOFTWARE is ideally suited for the active trader. This software gets installed on the client machine and is similar to a Dealer Terminal over the Internet. The terminal has a lot of features that makes it extremely usable from the point of view of a trader who is active in the market.

16. FEATURES Rapid Order Entry. Multiple tick by tick charting Advanced Technical Analysis Single key stroke order entry. Live news and alerts

17. INDIABULLS SIGNATURE ACCOUNT A multitude of ways to access your account either through priority access to Relationship Manager over phone OR online access to your Account & Research Tools

18. FEATURES Priority Service — Enjoy priority telephone access that gives you direct access to your Relationship Manager. Premium Research — Benefit from full access to Indiabulls Equity Analysis TM, our objective, fact-based approach to rating stocks. Online Accounting — Stay on the top of your investments with a snapshot of your Account Statements. Get access to Portfolio statement and access to digital contract notes.

19. COMPETITORS OVERVIEW

20. Indiainfoline security private ltd India Infoline.com Securities Pvt. Ltd. is a wholly owned subsidiary of India Infoline.com Ltd and is the stock broking arm of IndiaInfoline.com IILSPL has applied for trading membership of The Stock Exchange Mumbai ("BSE") and to be registered with Securities and Exchange Board of India ("SEBI") under Securities and Exchange Board of India (Stock Brokers and Sub-Brokers) Rules 1992.

21. IILSPL is a TRADING MEMBER of the National Stock Exchange of India ("NSE")

22. ICICI DIRECT ICICI Web Trade Limited (IWTL) maintains www.icicidirect.com (hereinafter referred to as the "Website") Whereas IWTL is an Affiliate of ICICI Bank Limited and the Website is owned by ICICI Bank Limited

23. Products and Services Cash Trading: - This is a delivery based trading system, which is generally done with the intention of taking delivery of shares. BTST : Buy Today Sell Tomorrow (BTST) is a facility that allows you to sell shares even on 1st and 2nd day after the buy order date, without you having to wait for the receipt of shares into your demat account.

24. CallNTrade :- CallNTrade allows you to call on a local number in your city & trade on the telephone through our Customer Service Executives. This facility is currently available in over 11 major states across India Trading on NSE/BSE: Through ICICIdirect.com, you can trade on NSE as well as BSE .

25. HDFC Security HDFC Securities(HDFCsec) is Equity Trading Company of HDFC Bank. HDFC Securities provide both online trading and trading on phone. The HDFC Securities trading account has a unique 3-in-1 feature that integrates your HDFC Securities trading account with your existing HDFC bank savings account and existing Demat account. Funds / shares are seamlessly moved from the linked Demat/Bank account to execute the transactions. HDFC sec provides Cash-n-Carry on both NSE and BSE, Day trading on both NSE and BSE, Trade on Futures & Options on the NSE and Online IPO Investment.

26. FEATURES Seamless Transactions - By integrating your accounts, we ensure minimal waste of time during movement of your funds and shares. Speed - Orders are placed electronically, so proceeds are available instantly. No manipulation - To prevent any mismanagement, we will send you an email confirmation, the minute your order is executed. Safety and Security - HDFC Securities offer the highest level of security such as 128-bit encryption technology.

27. GROWTH OF INDIA BULLS Indiabulls has emerged as one of the leading and fastest growing financial company in less than two year, since its initial public offering in September 2004. It has a market capitalization of around USD 6300 million and consolidated net worth of around USD 905 million.

28. BRAND RECOGNITION &CUSTOMER SATISFACTION Increasing Number of Customers

29. GEOGRAPHICAL AREA COVERAGE Indiabulls started its journey in year 2001 with a registered office in New Delhi. Year 2003 describe that it has only 25 branches in India. But now it has over 640 branches as on dec 2007.It shows it’s continuously on growth.

30. LIMITATIONS As only AMBALA dealt in survey so it does not represent the view of the total Indian market. Size of the research may not be substantial. The survey was carried through questionnaire and the questions were based on perception.

31. COMPARATIVE ANALYSIS

32. Results on the Basis of charges

33. Comment :- According to the survey Icicidirect charges maximum brokerage charges as compared to others. But Indiabulls charge only .50 on maximum investment

34. Results on the basis of Account Opening Charges

35. Comment : - According to this survey Indiabulls charges maximum account opening charges that is Rs. 900 but it has no yearly charges while others have yearly charges also.

36. Results on the basis of customer preferences According to survey 70 % peoples are satisfied with Indiabulls because of their RM’s facility, power of Indiabulls software. According to survey Indiabulls open new branches for individually handle to their customer. But in icicidirect, HDFC security there is no separate office for this .So people prefer Indiabulls.

37. Customer Satisfaction is of prime importance at India bulls. According to survey services of Indiabulls are faster as compared to others.

38. Results On The Basis Of Ranking Many factors are considered in this ranking. The primary factor is market capital and secondary factors are capital employed, gross block, sales, profit after tax. Publisher of capital market, 5paisa .com, conducts this survey?

39. 44 70 92 13 16 HDFC 9 24 26 2 12 ICICI 421 495 498 495 421 Indiainfoline ltd. 387 487 500 191 112 Indiabulls Profit after tax Sales Gross Block Capital employed Market capital Name of company

40. Results On The Basis Of Facilities No Yes Yes Yes d-mat opening rights No No Yes Yes Special services * No No No No Business process outsourcing No No No Yes Real Estate No No No No Merchant banking Yes Yes Yes Yes Loans Yes Yes No Yes Insurance services through subsidiary Yes Yes Yes Yes Commodity trading Yes Yes Yes Yes Share trading HDFC ICICI Indiainfoline Indiabulls Basis of difference

41. Special services*:- Relationship manager:-Indiabulls only provide relationship manager facility for building good relation with customers Software :-Indiabulls only provide facility of power Indiabulls software for online trading

42. FINDINGS According to the survey most of the customer of “Indiabulls” says that it is pocket friendly. Coming to faith 70% say Indiabulls is better than others stock brokers due to customers satisfaction.

43. Lack of promotional activities undertaken by Indiabulls securities Ltd in Ambala Region. If some persons interested to become sub brokers of Indiabulls then there is no provision about this.

44. SUMMARY Stock brokers are one of the main participants in stock exchanges worldwide. They often act as an agent for their clients, making trades on their behalf. They also act as advisors, providing suggestions to their clients on what stocks to buy and sell. With so many options and considerations that need to be taken into account, it is an extremely arduous task for a broker to investigate aspects of the stock market and consistently provide effective advice to their clients

45. SUGGESTIONS The company should convene meeting of customers to hear their grievances and also to listen their suggestions . Redressal of complaints of customers at earliest is required . Indiabulls should exploit all modern satellite media for promotional activities, which will help to capture more market share.

46. One of the problems with these systems is that they are created as a single, large software package. Thus, the time and costs of developing such a complex system is generally high, and so are the maintenance costs associated with them . It would be beneficial to develop a broker system with reusability in mind.

47. Thank You