Download to read offline
More Related Content
Bartender
- 1. Company Name Company Location 9300Emerald Coast Pkwy West, Destin, Florida Company Description Welcome to Sandestin Golf and Beach Resort, a unique and charming destination that has been voted the "Best" resort in Destin, Florida and the #1 resort on Florida's beautiful Emerald Coast. Sandestin is a four season resort for all ages. There is something for everyone at this magnificent 2,400 acre property, including a variety of Destin vacation rental accommodations, sugar white sand beaches, full service beach services, golf for every level of play, a top rated Destin tennis club, water sports, marina, fitness center, spa, biking and walking trails and even our own pedestrian Village, with shopping, dining, events, and entertainment. Company Contact Person Angela Gaff Employment Manager Human Resources Sandestin® Golf and Beach Resort 9300 Emerald Coast Pkwy West Destin, FL 32550 850.267.8292 Phone 850.267.6195 Fax AngelaGaff@sandestin.com Site Address 9300 Emerald Coast Pkwy West, Destin, Florida Job Title Server/Bartender Job Description Take and place food and drink orders. Serve guests breakfast, lunch and/or dinner. Set up and bus tables and keep work stations clean Department Food and Beverage Number Requested 15 Length of Program 6 months and 9 months Program Start Date January, February, March of 2014 Program End Date September, October, November of 2014 Wage Hourly range: $4.77 plus tips Hours/wk. 32+ hours per week on average Payment Bi weekly paycheck
- 2. Interview Required In person/Skype EnglishLevel Advanced Experience 1+ year Training/Length 6 – 9 months Drug Test Required? Any cost to participants? Yes, no cost to potential candidate Background Check Required? Any cost to participants? Yes, no cost to potential candidate Uniform Provided / Cost Employee is responsible for uniform. Dress Code Uniform Grooming Please see attached grooming standards Skills Please see attached job description Housing Provided Yes Cost of Rent $119 per person/per week. Payroll deduction Deposit/Amount/Refundable/Non Refundable $300 Housing Deposit of which $150 refundable based on exit inspection. Housing Description It is a private housing complex own by the host employer Housing Address 102 Hunters Road, Santa Rosa Beach, FL 32459 What is Included All utilities are included and free internet is available in the lobby Type of Housing 4 and 6 bedroom apartments, each person has their own private room Distance from worksite 1.5 mile with free transportation strictly to/from work Can housing be Co-Ed? Apartment is not however housing complex is Co-Ed. Furniture Fully furnished: full sized bed Recommended items participant should bring? Bed linen and towels Is this gated community? No Is a representative on site? Yes
- 3. Is there activesecurity camera on site? Yes Transportation Provided Yes, To/from work Cost of Transportation Free Airport Pick Up (If yes, any cost to participate) Free Nearest Airport Northwest Florida Airport, Fort Walton Beach, Florida What kind of public transportation available? Bus, Taxi How far is the nearest Grocery Store, Bank, Restaurant, Pharmacy? Wal-Mart – 0.8 mile from housing Housing distance from downtown 2 miles to local attractions and shops Other accessible attractions with public transportation? Local shops, restaurants, beaches Food and Beverage department Objective: To build a foundation for a successful training program for the participant to be a successful Restaurant server. Phase 1 – Month 1 - 2 Provide Orientation that introduces the participant to hotel policies, procedures, general operations and customer service standards. Candidate will participate Safety and Security, trained and tested on Blood Borne Pathogens, Inappropriate Workplace Behavior and Departmental Structure. Participants will then have SafeServe and TIPS training.
- 4. Within the department,participants will learn the restaurant environment, proper use of equipment, location of materials and utensils required for the job. The host training manager will introduce the participant to the process of the operation as it relates to customer service, from beginning to end of customer interaction. Phase 2 – Months 3 to 6 The participant will be taught the basics of Hosting, scheduling reservations, the lay out of the restaurant, bussing tables, storing dishes, transporting dishes, transporting food trays, the proper procedure for handling food and serving food, pouring drinks, using the correct glasses, goblets for water, wine etc. Candidates will also stock flatware, glassware and dishes, setting tables, folding napkins. Phase 3 – Months 6 to 12 The participant will be responsible for full guest service under daily supervision of the Front of House Supervisor. During the final months of training, the participant will learn the advanced skills of customer service. Handling guest issues, resolving them to provide exceptional customer service. Within the department, participants will learn the restaurant environment, proper use of equipment, location of materials and utensils required for the job. The host training manager will introduce the participant to the process of the operation as it relates to customer service, from beginning to end of customer interaction. All aspects of the business including, but not limited to; point of sale, promotions, vendor relations, brand differentiation, food production and quality control will be introduced.