This document outlines the syllabus for an English business communication course at the University of San Jose-Recoletos in the Philippines. The course aims to help accounting students improve their English communication skills for professional business interactions through developing skills like writing business documents, resumes, cover letters, and oral presentations. The syllabus details the course outcomes, content, teaching methods, assessments, timetable and required materials. The course content covers topics such as business communication principles, verbal and written communication skills, interviewing and resume/cover letter writing. Students will be assessed through quizzes, presentations, group demonstrations and composition of business documents.
Is it possible to explain why the student outputs is as they are through an assessment of the processes which they did in order to arrive at the final product?
YES, through Process oriented, performance-based assessment
Is it possible to explain why the student outputs is as they are through an assessment of the processes which they did in order to arrive at the final product?
YES, through Process oriented, performance-based assessment
MNG81001 2017 Session 3 MARKING RUBRIC: ASSESSMENT 4
MNG81001 MANAGEMENT COMMUNICATION
Assessment 4
GROUP REPORT
Document design
Report
Due Date
Friday 2nd February 9.00am(QLD time)
Length
1500 words (+/- 10%) per individual group member + group contribution + 3-minute individual presentation
Weight
35%
Effective communication throughout a workplace is an essential ingredient to align people’s efforts towards achieving goals. Yet it seems that ‘communication problems’ are continually mentioned as one of the main difficulties for most organisations.
Your boss, the CEO of ABC Company, has asked you to investigate the issues associated with each of the following four workplace communication strategies:
1. Social media to improve internal and external communication.
2. Communicating to customers.
3. Connecting with employees.
4. Crisis communication developing strategies to protect the reputation of the organisation in a crisis.
Working in groups of four, each student will write on one of the workplace communication strategies.
Please follow these guidelines to complete the assessment:
1. This assessment comprises two parts: a. group-assigned written report b. three-minute individual oral presentation.
2. You will be assigned to a group of four students. Internal students will be given their group in the tutorial; external students will be notified via email.
3. The purpose of this assessment is for you to engage in web-based research. Each student in your group needs to select ONE of the four workplace communication strategies.
4. Start your web-based research with a search of popular business publications, even trade journals, professional journals and current affairs journals, for any information about workplace communication strategies. Finally, use academic research to support your findings in relation to your selected theme.
5. Each student needs to find 8-10 secondary sources for his/her section. Please note you are expected to use a minimum of four (4) refereed academic journals. You will be shown how to tell if a journal is peer reviewed/refereed. Do not include more than 10 references per student.
6. Document using SCU Harvard format.
7. You are encouraged to write a first draft of this report at least one week prior to the due date to ensure adequate time for revision. Please be aware that the writing quality and appropriate referencing will be marked as well as the content.
8. Submit the report Turnitin via the Blackboard site no later than the due date: Friday 2nd February 2018, 9.00am (QLD time). Please note: only one student submits on behalf of their group.
9. In addition to the report each student will be required to give a three minute oral presentation on their respective report section.
10. Refer to the Marking Criteria Guide and Marking Rubric located under Assessment Details on the Blackboard.
PRIOS/CDT brief (covered in lecture and tutorials) for Assessment 4:
a. Purpose: To conduct web-based res ...
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Sample Syllabus
1. Group 3|Page 1 of 8
University of San Jose-Recoletos
COLLEGE OF COMMERCE
Magallanes St, Cebu City, 6000 Philippines
Website: usjr.edu.ph
OUTCOMES-BASED SYLLABUS IN ENGLISH 7: BUSINESS CORRESPONDENCE & COMMUNICATION
Semester: First Semester Credit Units: 3
Academic Year: 2016-2017 Prerequisites: English 2
I. USJR Vision: We envision the University of San Jose- Recoletos to be a premier Gospel and community-oriented educational institution committed to
transforming individuals to become more responsive leaders of the society through innovative integral formation.
II. USJR Mission:
We commit ourselves to:
1. Actively infuse Gospel values into curricular offerings.
2. Continuously develop and undertake innovative curricular and research programs and provide facilities that ensure excellent quality Christian community-oriented
education.
3. Tirelessly cultivate the stakeholders’ manifold gifts to enhance their holistic and full growth enabling them to become responsive leaders in the society.
4. Conscientiously integrate Augutinian Recollect charism and core values in all programs in order to live out St. Augustine’s motto of “Caritas et Scientia” (Love
and Knowledge).
5. Efficiently, effectively, and ethically implement measures to ensure economic viability and social desirability of programs.
III. Course description: This course is designed to help accounting students improve and build upon their fundamental English language communication skills, by
means of using professional and formal business tools such as letters, reports, and oral presentations in different structured business environments. This course also
provides the development of skills in practical applications which emphasizes the improvement of writing skills which will be necessary for business interactions.
GROUP 3
E-mail: hallieduterte@gmail.com
igoymaryann05@gmail.com
Mobile No.: 09239095615/ 09959507338
2. Group 3|Page 2 of 8
IV. Course Outcomes: Upon successful completion of this course, the students are required to:
C1. Apply business communication skills, strategies and principles to prepare for a more effective interaction for different domestic and international business
situations.
C2. Develop an awareness of the need for correct usage of expressions and the act of professionalism in oral and written business communication.
C3. Utilize analytical and problem solving-skills appropriate for business communication.
V. Learning Evidence
As proof that the following aforementioned outcomes are achieved, the students are required to submit or perform the following:
LE1: Compilation of interviews (domestic and international business situations) C1 & C2
LE2: Compose and revise accurate business documents, résumés and cover letters C3
VI. Assessment System
LE1: 1.0 1.5 2.0 2.5 3.0 4.0
Area to Assess
Outstanding (O) Very Good (VG) Good (G) Satisfactory (S) Acceptable (A) Unacceptable (UA)
Comprehensiveness (50%)
Cohesion (50%)
LE2: 1.0 1.5 2.0 2.5 3.0 4.0
Area to Assess
Outstanding (O) Very Good (VG) Good (G) Satisfactory (S) Acceptable (A) Unacceptable (UA)
Content (40%)
Relevance (30%)
Organization (30%)
3. Group 3|Page 3 of 8
VII. Course Design Matrix
Desired Learning
Outcomes (DLO)
Course
Outcome
Important
to:
Course Content/
Subject Matter
Outcomes-based
Teaching and Learning
Assessment of
Learning
Outcomes
(ALO)
Resource
Materials
Timetable
Upon the completion of
this unit, the students will
have to:
1) Analyze the critical
point s of the
University’s Vision,
Mission, Goals and
Core Values
Unit 0: University
Vision, Mission,
Goals, and Core
Values
a) Students will receive
their student’s
manual(s)
b) The teacher will
discuss and explain
further about the
content of the
manuals
Checklists
Rubrics
Rating/ Score
scale
Reflection
paper
Student’s
Manuals
Video
Presentatio
n
Web
sources
(USJ-R
website)
3 Hours
(Week 1)
Desired Learning
Outcomes (DLO)
Course
Outcome
Important
to:
Course Content/
Subject Matter
Outcomes-based
Teaching and Learning
Assessment
of Learning
Outcomes
(ALO)
Resource
Materials
Timetable
4. Group 3|Page 4 of 8
Upon the completion of this
unit, the students will have to:
1) Practice and understand the
importance of specifying
audience and purpose and
to select appropriate
communication choices
depending on the given
guidelines and elements.
C1
UNIT I: WHAT IS
BUSINESS
COMMUNICATION?
1. What is Business
Communication?
(Definition and
Terminologies)
2. Elements of
Communication
3. General
Guidelines for
Effective
Communication
a) The facilitators does an
introductory on what is/
are the purpose of the
subject or course.
b) The students are said to
create a diagram
representing the different
elements of
Communication.
c) The class will be divided
into 5 and will be
applying the different
general guidelines for an
effective communication
in a creative presentation.
Short or long
quizzes
Oral recitations
Creative
presentations
with rubrics
(Role plays,
etc.)
Group
presentations
PPT
Presentations
LCD
Projector
Handouts
White board
or
Blackboard
and eraser
9 Hours
(Week 2-
Week 4)
Desired Learning Outcomes
(DLO) Course
Outcome
Important
to:
Course Content/
Subject Matter
Outcomes-based Teaching
and Learning
Assessment of
Learning
Outcomes (ALO)
Resource
Materials
Timetable
Upon the completion of this
unit, the students will have to:
1. Become knowledgeable of what
UNIT II:
DELIVERING YOUR
MESSAGE
a) The facilitator does an
short and long
quizzes Score sheets
5. Group 3|Page 5 of 8
are the different Principles of
Verbal Communication and for
them to be able to use it as their
guidelines.
2. Develop and get a chance to
improve their way of speaking
in verbal means. C1 & C2
1. What is Language?
2. Messages
3. Principles of Verbal
Communication
4. Language Can be an
Obstacle to
Communication
5. Emphasis Strategies
6. Improving Verbal
Communication
introductory about what
is language.
b) The class will be divided
into 5 and will be report
the next topics. Each
member of the group is
required to speak in front
of the class.
Group
demonstrations
Oral
Recitations
Summative
Test
Handouts
Visual Aids
LCD
Projector
PPT
presentations
Test papers
12 Hours
(Week 5-
Week 8)
MIDTERM EXAMINATION
3 Hours
(Week 9)
Desired Learning Outcomes
(DLO) Course
Outcome
Important
to:
Course Content/
Subject Matter
Outcomes-based Teaching
and Learning
Assessment of
Learning
Outcomes (ALO)
Resource
Materials
Timetable
6. Group 3|Page 6 of 8
Upon the completion of this
unit, the students will have to:
1. Learn the differences of Oral
communication and Written
Communication.
2. Develop different skills in
written communication
3. Learn the principles of
written communication.
4. Develop and learn the styles
in writing before writing for
professional business transactions.
UNIT III:
EFFECTIVE BUSINESS
WRITING
1. Oral versus written
Communication
2. Skills in Written
Communication
3. Principles of
Written
Communication
4. Styles in Written
Communication
a) The class will be
divided into 5 groups.
Each group will be
given a topic to be
discussed.
b) Every after discussion the
students are required to pass
an output given by the
reporters.
Short and long
quizzes
Oral
Recitations
Group
Demonstrations
Summative test
Score sheets
Handouts
Visual Aids
LCD
Projector
PPT
presentations
Test papers
9 Hours
(Week 10-12)
Desired Learning Outcomes
(DLO) Course
Outcome
Important
to:
Course Content/
Subject Matter
Outcomes-based Teaching
and Learning
Assessment of
Learning
Outcomes (ALO)
Resource
Materials
Timetable
7. Group 3|Page 7 of 8
Upon the completion of this
unit, the students will have to:
1. Develop their skills and
experiences in
communicating before
they undergo different
business transactions.
2. Adapt or create Résumés
and Cover Letters for
domestic and
international business
situations, and will be
given a chance to
experience how to
communicate with people
in different business
areas.
UNIT IV:
COMMUNICATING FOR
EMPLOYEMENT
1. Developing Your
Skills and
Experiences
2. The Power of
Networking
3. Résumés and
Cover Letters
4. Business
Accounts
5. Interviewing for
Success
c) The class will be
divided into 5 groups.
Each group will be
given a topic to be
discussed.
d) Every after discussion the
students are required to
pass an output given by the
reporters.
e) By the end of all the
discussed topics each group
are required to compose
and revise accurate business
documents, résumés and
cover letters
Short and long
quizzes
Oral
Recitations
Group
Demonstrations
Summative test
Score sheets
Handouts
Visual Aids
LCD
Projector
PPT
presentation
s
Test papers
15 Hours
(Week 12-17)
FINAL EXAMINATION
3 Hours
(Week 18)
8. Group 3|Page 8 of 8
VIII. Submissions:
Compilation of interview (Week after the final examination)
Online Sources
https://www.southplainscollege.edu/pos/technical-education/posbacis/POFT2312_271_PDennis_F12.pdf
https://orion.sfasu.edu/courseinformation/syl/201201/bcm24720.pdf
http://cibu.edu/wp-content/uploads/CIBU-694-Business-English-Rodgers-Edwards-Spring-10.pdf
https://www.teachingenglish.org.uk/article/designing-business-english-programmes-2
VIII. Proof of Dissemination
______________________________
Name and Signature of Class Mayor
Date: September 18, 2016
Designed by: Approved by:
Group no. 3 MR. ELVIN E. RUIZ
Course Instructor ESP, Instructor