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Request for
Information (RFI)
The following document is a sample Request for Information (RFI) that I created for an organization
seeking a PPM application for organizations using Agile practices for their delivery of projects, programs,
and portfolios. The RFI was completed and delivered in July 2014, and preceded a successful evaluation
of the VersionOne software.
All questions came directly from the organization and have not been altered; the questions are in bold
typeface and preceded by an arrow bullet point. Responses are original, with the intent to avoid strict
marketing messaging, and were augmented with sample screenshots to illustrate features and
capabilities.
Victor Hernandez
Sr. Software Sales and Solutions Engineer
victorehernandez@gmail.com
Agile PPM RFI
2
 Allow users to manage and track requirements using agile methodologies
VersionOne is an agile project management tool built from the ground up to support agile software
development methodologies such as Scrum, Kanban, Lean, XP, SAFe and hybrid.
Upon installation, VersionOne offers several templates including Scrum, DSDM, Xtreme Programming,
and AgileUP; each template automatically updates the terminology and labels in the system pertaining
to each methodology.
VersionOne supports Kanban and Lean methodologies through configurable Status workflows in the
StoryBoard virtual whiteboard.
Agile PPM RFI
3
VersionOne allows for management and tracking of requirements through the following system objects:
 Epics – A large-grained feature or initiative to capture business value and that allows for
breakdown into smaller Epics or User Stories.
 Themes/Feature Groups – A related set of backlog items that is useful to group for reporting
purposes. For example: Security, Reporting, Integration, User Interface, or Payment Processing
could all be feature groups within a project.
 Goals – A measurable strategic target that drives the direction of one or more projects.
 Requests – A submission to consider extending or enhancing the functionality of a system.
 Projects – A collection of releases, sprints, team members, and backlog items. Projects may
have defined end dates or be on-going.
 Programs – A cross-hierarchical collection of projects used for filtering and reporting
purposes.
 Schedules – A collection of sequential sprints that can be used on a project or release.
 Member Groups – A flexible collection of team members that can be used for convenience to
group sets of system users.
 Teams – A group of cross-functional members who work together within a project to deliver
a set of features.
 Provide users the ability to use the scrum approach to record requirements and communicate
them as stories
In VersionOne, an organization using Scrum would record requirements using Backlog Items (User
Stories). These User Stories are recorded and managed for a respective Product or Project Backlog in
the Product Planning section, and display in rank order within the Backlog, depending on their value,
priority, or risk.
Agile PPM RFI
4
The system provides fields and attributes to capture all aspects of the User Story – the Description, the
Estimate (Story Points), Links, Attachments, and all other relationships that help define the business
value from the user perspective.
Detail Page of a User Story:
Agile PPM RFI
5
 Allow scrum manager/scrum master to manage stories
In VersionOne, a Scrum Manager / Scrum Master user would be granted a Project Admin role to create
backlog(s) of User Stories for a given project. The User Stories can be ranked within their respective
backlog, sized, prioritized, and scheduled to Sprints for a development team.
The Scrum Manager / Scrum Master can review and manage the planning and delivery of User Stories
through views such as the TeamRoom:
Agile PPM RFI
6
My Dashboard (a personal, configurable reporting interface):
Agile PPM RFI
7
The Sprint Dashboard report:
Agile PPM RFI
8
 Provide users with the ability to combine these stories to create an epic or break them into sub-
stories
In VersionOne, User Stories can be used as a starting point to generate a parent Epic…
…thereafter, User Stories can be created as children of the Epic, or existing Stories can be grouped and
associated to the Epic; alternatively, An Epic can be broken down into a group of User Stories.
Agile PPM RFI
9
 Provide users with the ability to create and track sprints
In VersionOne, users with a role of a Project Lead and above can create and track Sprints in the system.
Thereafter, once a Sprint is in motion, it can be tracked through views such as the Team Room or Sprint
Dashboard:
Team Room
Agile PPM RFI
10
Sprint Dashboard
Agile PPM RFI
11
 Allow users to implement constructs of the Kanban methodology
In VersionOne, the Storyboard virtual whiteboard provides the following Kanban board capabilities:
 Visualize Workflow – Configure Storyboard’s Status columns to match the team’s workflow and
horizontal lane groupings to highlight card attributes, such as Class of Service
 Limit Work-In-Process (WIP) – set WIP limits per Status columns or group of columns to manage
capacity
 Manage Flow – set Thresholds to visually measure and alert on a card’s time-in-status
 Make Policies Explicit – capture the Kanban board’s Policies and make them highly visible and
accessible
 Customize and Color-Code Cards – configure cards to display information valuable to the team
Agile PPM RFI
12
Track Workitem Cycle Time to understand the amount of time it takes for a card to go through the full
cycle:
Use the Cumulative Flow Report to track the amount of work that is in each Status as teams work.
Agile PPM RFI
13
 Allow developers to manage the process and provide their status
In VersionOne, Developers can define the process (workflow) in any of the virtual whiteboards –
Storyboard, Taskboard, and Testboard – and update and provide their work status by moving a Story,
Task, or Test Card to the respective Status column:
 Allow scrum manager/scrum master to assign the time required for each task and create a report
to depict actual time versus estimated time for each task
In VersionOne, a Scrum Manager / Scrum Master can assign Detail Estimate (hours) to a User Story’s
Tasks and/or Tests:
Agile PPM RFI
14
A Scrum Manager / Scrum Master can then use a view such as the Task Quicklist to track data such as
Task Detail Estimate versus Actual Effort (Done):
 Provide users with the ability to define tasks as testing tasks
VersionOne provides Tests to track testing tasks as children of User Stories and Epics. Tests allow for
capturing acceptance criterion for validating that a User Story or Defect fix has been implemented
properly.
A user can capture information such as the following to execute the Test:
 Description
 Setup, Inputs, Steps, Expected Results
 Links and Attachments
 Comments
Agile PPM RFI
15
Detail Page of a Test:
Agile PPM RFI
16
Tests are tracked by the team in the Testboard virtual whiteboard:
 Ability to support multiple projects within one tool
VersionOne allows for an unlimited number of projects to be managed at any given time, with the ability
to support complex organizational business hierarchies and structures, such as Portfolios, Programs,
Products with corresponding Releases, and stand-alone Projects.
The Project Tree construct allows for creating a hierarchy of folders or containers for system assets, such
as Epics, Stories, and Defects. The Project Tree is the backbone for organizing data in the system, and
provides the filtering context to display data for planning and reporting.
Agile PPM RFI
17
The Project Tree
The Project Tree, expanded
Agile PPM RFI
18
 Ability to support Cross-project Rollups
In VersionOne, a Program is a cross-hierarchical collection of projects used for filtering and reporting
purposes.
Programs are set up to facilitate the display of data coming from a number of projects managed in the
system. With a Program in place, reports provide cross-project rollup metrics and information.
Agile PPM RFI
19
Program Summary Report
 Ability to create and manage epics
In VersionOne, Epics allow an organization to define large items that are later broken down into smaller
components to be delivered by teams. Epics can be evaluated and prioritized individually and
independently based on attributes such as their Value, Risk, Swag (Epic Estimate), Priority, etc.
Epics are created and managed in their own, discrete view – the Epic Tree. The Epic Tree view allows a
user to add new Epics, inspect all child Epics and/or their respective Backlog Items – User Stories,
Defects, Test Sets – and review progress.
As User Stories of an Epic are tracked and completed, the progress made at this level rolls up to higher
levels, child Epics and parent Epics.
Agile PPM RFI
20
The Epic Tree view
Epics are visually managed in the Epicboard – an Epic Kanban board; Epics broken down across a number
of project teams can be visually managed by the respective team, with a workflow unique to their
Epicboard.
Agile PPM RFI
21
The Epicboard
The Epic Timeline allows a user to view planned and historical Epics over the course of time. It
complements the Epic Tree and Epicboard views by communicating when Epics have been or are
scheduled to be delivered.
Agile PPM RFI
22
The Epic Timeline
Agile PPM RFI
23
 Built-in team collaboration
In VersionOne, team collaboration is enabled via the following capabilities:
The VersionOne TeamRoom is a dedicated team-based dashboard that enables agile developers focus
on getting their job done. Designed to support the daily activities of today’s agile development teams, a
TeamRoom’s customizable views help teams plan, track, and collaborate with ease.
TeamRoom
Agile PPM RFI
24
A PlanningRoom provides a focused dashboard for planning, collaboration and progress visibility to
program and portfolio planning teams who need to create and manage functional plans. Groups who
plan at different levels of an organization can create PlanningRooms to focus on their respective areas of
responsibility.
PlanningRoom
Conversations – similar to a Facebook/Twitter exchange, allows team members, stakeholders, and
others to actively collaborate in the system by capturing comments, decisions, updates, etc., related to
specific project work – e.g., Epics, User Stories – common topics or contexts, or purely social interaction.
Conversations are available from the Detail Page of any item, TeamRooms, PlanningRooms, and a user’s
Conversations page.
Agile PPM RFI
25
A user’s Conversations page
Additional team collaboration features:
 Email Notifications – users create subscriptions to project events and receive email notification
using your email client.
 Links – hyperlinks to external resources can be added to an item such as an Epic, User Story, or Tasks
to provide contextual information.
 Attachments – documents, images, and other files can be attached to items in the system.

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Sample Request for Information (RFI) Document

  • 1. Request for Information (RFI) The following document is a sample Request for Information (RFI) that I created for an organization seeking a PPM application for organizations using Agile practices for their delivery of projects, programs, and portfolios. The RFI was completed and delivered in July 2014, and preceded a successful evaluation of the VersionOne software. All questions came directly from the organization and have not been altered; the questions are in bold typeface and preceded by an arrow bullet point. Responses are original, with the intent to avoid strict marketing messaging, and were augmented with sample screenshots to illustrate features and capabilities. Victor Hernandez Sr. Software Sales and Solutions Engineer victorehernandez@gmail.com
  • 2. Agile PPM RFI 2  Allow users to manage and track requirements using agile methodologies VersionOne is an agile project management tool built from the ground up to support agile software development methodologies such as Scrum, Kanban, Lean, XP, SAFe and hybrid. Upon installation, VersionOne offers several templates including Scrum, DSDM, Xtreme Programming, and AgileUP; each template automatically updates the terminology and labels in the system pertaining to each methodology. VersionOne supports Kanban and Lean methodologies through configurable Status workflows in the StoryBoard virtual whiteboard.
  • 3. Agile PPM RFI 3 VersionOne allows for management and tracking of requirements through the following system objects:  Epics – A large-grained feature or initiative to capture business value and that allows for breakdown into smaller Epics or User Stories.  Themes/Feature Groups – A related set of backlog items that is useful to group for reporting purposes. For example: Security, Reporting, Integration, User Interface, or Payment Processing could all be feature groups within a project.  Goals – A measurable strategic target that drives the direction of one or more projects.  Requests – A submission to consider extending or enhancing the functionality of a system.  Projects – A collection of releases, sprints, team members, and backlog items. Projects may have defined end dates or be on-going.  Programs – A cross-hierarchical collection of projects used for filtering and reporting purposes.  Schedules – A collection of sequential sprints that can be used on a project or release.  Member Groups – A flexible collection of team members that can be used for convenience to group sets of system users.  Teams – A group of cross-functional members who work together within a project to deliver a set of features.  Provide users the ability to use the scrum approach to record requirements and communicate them as stories In VersionOne, an organization using Scrum would record requirements using Backlog Items (User Stories). These User Stories are recorded and managed for a respective Product or Project Backlog in the Product Planning section, and display in rank order within the Backlog, depending on their value, priority, or risk.
  • 4. Agile PPM RFI 4 The system provides fields and attributes to capture all aspects of the User Story – the Description, the Estimate (Story Points), Links, Attachments, and all other relationships that help define the business value from the user perspective. Detail Page of a User Story:
  • 5. Agile PPM RFI 5  Allow scrum manager/scrum master to manage stories In VersionOne, a Scrum Manager / Scrum Master user would be granted a Project Admin role to create backlog(s) of User Stories for a given project. The User Stories can be ranked within their respective backlog, sized, prioritized, and scheduled to Sprints for a development team. The Scrum Manager / Scrum Master can review and manage the planning and delivery of User Stories through views such as the TeamRoom:
  • 6. Agile PPM RFI 6 My Dashboard (a personal, configurable reporting interface):
  • 7. Agile PPM RFI 7 The Sprint Dashboard report:
  • 8. Agile PPM RFI 8  Provide users with the ability to combine these stories to create an epic or break them into sub- stories In VersionOne, User Stories can be used as a starting point to generate a parent Epic… …thereafter, User Stories can be created as children of the Epic, or existing Stories can be grouped and associated to the Epic; alternatively, An Epic can be broken down into a group of User Stories.
  • 9. Agile PPM RFI 9  Provide users with the ability to create and track sprints In VersionOne, users with a role of a Project Lead and above can create and track Sprints in the system. Thereafter, once a Sprint is in motion, it can be tracked through views such as the Team Room or Sprint Dashboard: Team Room
  • 11. Agile PPM RFI 11  Allow users to implement constructs of the Kanban methodology In VersionOne, the Storyboard virtual whiteboard provides the following Kanban board capabilities:  Visualize Workflow – Configure Storyboard’s Status columns to match the team’s workflow and horizontal lane groupings to highlight card attributes, such as Class of Service  Limit Work-In-Process (WIP) – set WIP limits per Status columns or group of columns to manage capacity  Manage Flow – set Thresholds to visually measure and alert on a card’s time-in-status  Make Policies Explicit – capture the Kanban board’s Policies and make them highly visible and accessible  Customize and Color-Code Cards – configure cards to display information valuable to the team
  • 12. Agile PPM RFI 12 Track Workitem Cycle Time to understand the amount of time it takes for a card to go through the full cycle: Use the Cumulative Flow Report to track the amount of work that is in each Status as teams work.
  • 13. Agile PPM RFI 13  Allow developers to manage the process and provide their status In VersionOne, Developers can define the process (workflow) in any of the virtual whiteboards – Storyboard, Taskboard, and Testboard – and update and provide their work status by moving a Story, Task, or Test Card to the respective Status column:  Allow scrum manager/scrum master to assign the time required for each task and create a report to depict actual time versus estimated time for each task In VersionOne, a Scrum Manager / Scrum Master can assign Detail Estimate (hours) to a User Story’s Tasks and/or Tests:
  • 14. Agile PPM RFI 14 A Scrum Manager / Scrum Master can then use a view such as the Task Quicklist to track data such as Task Detail Estimate versus Actual Effort (Done):  Provide users with the ability to define tasks as testing tasks VersionOne provides Tests to track testing tasks as children of User Stories and Epics. Tests allow for capturing acceptance criterion for validating that a User Story or Defect fix has been implemented properly. A user can capture information such as the following to execute the Test:  Description  Setup, Inputs, Steps, Expected Results  Links and Attachments  Comments
  • 15. Agile PPM RFI 15 Detail Page of a Test:
  • 16. Agile PPM RFI 16 Tests are tracked by the team in the Testboard virtual whiteboard:  Ability to support multiple projects within one tool VersionOne allows for an unlimited number of projects to be managed at any given time, with the ability to support complex organizational business hierarchies and structures, such as Portfolios, Programs, Products with corresponding Releases, and stand-alone Projects. The Project Tree construct allows for creating a hierarchy of folders or containers for system assets, such as Epics, Stories, and Defects. The Project Tree is the backbone for organizing data in the system, and provides the filtering context to display data for planning and reporting.
  • 17. Agile PPM RFI 17 The Project Tree The Project Tree, expanded
  • 18. Agile PPM RFI 18  Ability to support Cross-project Rollups In VersionOne, a Program is a cross-hierarchical collection of projects used for filtering and reporting purposes. Programs are set up to facilitate the display of data coming from a number of projects managed in the system. With a Program in place, reports provide cross-project rollup metrics and information.
  • 19. Agile PPM RFI 19 Program Summary Report  Ability to create and manage epics In VersionOne, Epics allow an organization to define large items that are later broken down into smaller components to be delivered by teams. Epics can be evaluated and prioritized individually and independently based on attributes such as their Value, Risk, Swag (Epic Estimate), Priority, etc. Epics are created and managed in their own, discrete view – the Epic Tree. The Epic Tree view allows a user to add new Epics, inspect all child Epics and/or their respective Backlog Items – User Stories, Defects, Test Sets – and review progress. As User Stories of an Epic are tracked and completed, the progress made at this level rolls up to higher levels, child Epics and parent Epics.
  • 20. Agile PPM RFI 20 The Epic Tree view Epics are visually managed in the Epicboard – an Epic Kanban board; Epics broken down across a number of project teams can be visually managed by the respective team, with a workflow unique to their Epicboard.
  • 21. Agile PPM RFI 21 The Epicboard The Epic Timeline allows a user to view planned and historical Epics over the course of time. It complements the Epic Tree and Epicboard views by communicating when Epics have been or are scheduled to be delivered.
  • 22. Agile PPM RFI 22 The Epic Timeline
  • 23. Agile PPM RFI 23  Built-in team collaboration In VersionOne, team collaboration is enabled via the following capabilities: The VersionOne TeamRoom is a dedicated team-based dashboard that enables agile developers focus on getting their job done. Designed to support the daily activities of today’s agile development teams, a TeamRoom’s customizable views help teams plan, track, and collaborate with ease. TeamRoom
  • 24. Agile PPM RFI 24 A PlanningRoom provides a focused dashboard for planning, collaboration and progress visibility to program and portfolio planning teams who need to create and manage functional plans. Groups who plan at different levels of an organization can create PlanningRooms to focus on their respective areas of responsibility. PlanningRoom Conversations – similar to a Facebook/Twitter exchange, allows team members, stakeholders, and others to actively collaborate in the system by capturing comments, decisions, updates, etc., related to specific project work – e.g., Epics, User Stories – common topics or contexts, or purely social interaction. Conversations are available from the Detail Page of any item, TeamRooms, PlanningRooms, and a user’s Conversations page.
  • 25. Agile PPM RFI 25 A user’s Conversations page Additional team collaboration features:  Email Notifications – users create subscriptions to project events and receive email notification using your email client.  Links – hyperlinks to external resources can be added to an item such as an Epic, User Story, or Tasks to provide contextual information.  Attachments – documents, images, and other files can be attached to items in the system.