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AVEPOINT CITIZEN CONNECT PLATFORM
FOR MICROSOFT CITYNEXT
AvePoint’s Citizen Connect Platform provides governments with a unified system to actively engage their constituents, drive
transparency, as well as efficiently and accurately communicate citizen service requests with departments – from any device,
anywhere, at any time.
MODERNIZE
GOVERNMENT
ENCOURAGE
ENGAGEMENT
INCREASE
TRANSPARENCY
MOBILIZE
OPERATIONS
CONNECT WITH YOUR CITIZENS AT THE SPEED OF NOW
Using Microsoft technologies – such as Office 365, Azure, BizTalk, Dynamics, Lync, Project, SharePoint, and Yammer – AvePoint
Citizen Connect is a suite of integrated solutions that allows government agencies and non-government organizations (NGOs) to
modernize their operations today, in order to better plan for tomorrow.
MODERN CITIES. ENGAGED CITIZENS. IMPROVED SERVICES.
POWERED BY:
AVEPOINT E311 - CITIZEN SERVICES
Provide your community with a centralized portal to easily submit citizen service requests from anywhere, anytime, on any device.
Utilize integrated geo-location services and mappings from mobile devices to accurately respond to citizen requests according to their location and
optimize task allocation from nearby field staff.
Help cities modernize government administration by eliminating manual case management processes that drain valuable time and are susceptible to
human error.
Pinpoint system inefficiencies and weaknesses to optimize operations, and enable searching, tracking, and reporting for greater insight.
© AvePoint, Inc. All rights reserved. DocAve, AvePoint and the AvePoint logo are trademarks of AvePoint, Inc. All other marks are trademarks of their respective owners.
Accessible content available upon request.
To find out more about AvePoint’s solutions for Microsoft CityNext, please contact CityNext@AvePoint.com.
NEXT STEPS
AVEPOINT PODIUM
Gain insight into constituent sentiment by monitoring social network activity and citizen portals.
Review sentiment trends over time to better understand approval ratings, key concerns, areas of improvement, and more.
Broaden reach and overcome traditional barriers such as time and location by hosting online meetings in conjunction with in-person town hall events.
Deepen engagement and give constituents a voice by conducting real-time polls and surveys to quickly address questions or issues as they arise.
Track meeting actions and decisions, as well as record online meetings so citizens unable to attend live can view afterward to stay informed.
AVEPOINT PROJECT TRANSPARENCY
Using familiar Microsoft technologies, centralize the management of all ongoing public projects into a unified, easy-to-use system, driving
adoption and reducing inefficiencies caused by data silos.
Facilitate awareness of public project information and current agency trends to your core stakeholders – your project team, your executives,
and your constituents.
Easily report and disseminate project data as actionable information surfaces from day one via reports and dashboards.
Provide public rollup reports and executive dashboards in real time for insight into trends for project activities, schedules, key performance
indicators (KPIs), status levels, and more.
Optimize resource management by increasing project visibility across departments and stakeholders with precise, normalized data and
actionable reporting.
AVEPOINT MOBILE WORKFORCE
Empower your field staff with instant access to information, resources, and assistance wherever they are.
Maximize mobile field staff efficiency and improve response times with location-based task assignments and request mappings.
Enable continuous productivity with real-time updates on assignments and case information with rich-media annotations, as well as live mobile
assistance.
Optimize processes and resources by gaining keen insight on individual and team performance through rich management dashboards and analytics.

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Sample Product Brochure

  • 1. AVEPOINT CITIZEN CONNECT PLATFORM FOR MICROSOFT CITYNEXT AvePoint’s Citizen Connect Platform provides governments with a unified system to actively engage their constituents, drive transparency, as well as efficiently and accurately communicate citizen service requests with departments – from any device, anywhere, at any time. MODERNIZE GOVERNMENT ENCOURAGE ENGAGEMENT INCREASE TRANSPARENCY MOBILIZE OPERATIONS CONNECT WITH YOUR CITIZENS AT THE SPEED OF NOW Using Microsoft technologies – such as Office 365, Azure, BizTalk, Dynamics, Lync, Project, SharePoint, and Yammer – AvePoint Citizen Connect is a suite of integrated solutions that allows government agencies and non-government organizations (NGOs) to modernize their operations today, in order to better plan for tomorrow.
  • 2. MODERN CITIES. ENGAGED CITIZENS. IMPROVED SERVICES. POWERED BY: AVEPOINT E311 - CITIZEN SERVICES Provide your community with a centralized portal to easily submit citizen service requests from anywhere, anytime, on any device. Utilize integrated geo-location services and mappings from mobile devices to accurately respond to citizen requests according to their location and optimize task allocation from nearby field staff. Help cities modernize government administration by eliminating manual case management processes that drain valuable time and are susceptible to human error. Pinpoint system inefficiencies and weaknesses to optimize operations, and enable searching, tracking, and reporting for greater insight. © AvePoint, Inc. All rights reserved. DocAve, AvePoint and the AvePoint logo are trademarks of AvePoint, Inc. All other marks are trademarks of their respective owners. Accessible content available upon request. To find out more about AvePoint’s solutions for Microsoft CityNext, please contact CityNext@AvePoint.com. NEXT STEPS AVEPOINT PODIUM Gain insight into constituent sentiment by monitoring social network activity and citizen portals. Review sentiment trends over time to better understand approval ratings, key concerns, areas of improvement, and more. Broaden reach and overcome traditional barriers such as time and location by hosting online meetings in conjunction with in-person town hall events. Deepen engagement and give constituents a voice by conducting real-time polls and surveys to quickly address questions or issues as they arise. Track meeting actions and decisions, as well as record online meetings so citizens unable to attend live can view afterward to stay informed. AVEPOINT PROJECT TRANSPARENCY Using familiar Microsoft technologies, centralize the management of all ongoing public projects into a unified, easy-to-use system, driving adoption and reducing inefficiencies caused by data silos. Facilitate awareness of public project information and current agency trends to your core stakeholders – your project team, your executives, and your constituents. Easily report and disseminate project data as actionable information surfaces from day one via reports and dashboards. Provide public rollup reports and executive dashboards in real time for insight into trends for project activities, schedules, key performance indicators (KPIs), status levels, and more. Optimize resource management by increasing project visibility across departments and stakeholders with precise, normalized data and actionable reporting. AVEPOINT MOBILE WORKFORCE Empower your field staff with instant access to information, resources, and assistance wherever they are. Maximize mobile field staff efficiency and improve response times with location-based task assignments and request mappings. Enable continuous productivity with real-time updates on assignments and case information with rich-media annotations, as well as live mobile assistance. Optimize processes and resources by gaining keen insight on individual and team performance through rich management dashboards and analytics.