1. The Novartis Vaccines and Diagnostics division is a leader in
providing products to fight more than 20 vaccine-preventable viral
and bacterial diseases.
• 200 users across field sales, inside sales, marketing
and customer service collaborate via feeds
• “Cases” provides one view to recent service cases
• “Spring into Summer Order” enables reps ordering
promotional items for customers right in the app
• “MENVEO Manager” allows sales reps sign up doctors
for marketing programs with a few clicks
• Sales reps have great visibility into customer service cases
• Improve reps’ responses to potential business
• No more paper/email applications for marketing programs
• Great collaboration across teams
Novartis Streamlines Vaccine Sales With Salesforce1
Segment: EBU
Industry: Healthcare/Life
Sciences
Use
Case
Results
Up Next • Potentially roll out to government affairs group
Sara Fenton, Applications Manager, Novartis Vaccines