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17.1
Chapter 9
Sales Promotion
17.2
Sales promotion collectively comprises the tools used to
promote
sales in a given territory & time.They are shot term in nature &
Are designed to to stimulate quick sales.
• Importance of sales promotion to a marketer is attributed to
the following reasons:
• Fast growing market
• Increasing competition among brands
• The maturing and standardization of products
17.3
Factors Contributing to Growth of Sales
Promotions:
(a) Growing consumerism in India and an upwardly mobile
Indian market
(b) Heightened inter-firm rivalry within the industry
(c) Trade’s resistance to invest additional resources in the product
mix of different companies
(d) Fragmentation of viewers and readers arising out of multiple
television channels, newspapers and magazines
(e) The mass media cost has been on the rise and most companies
find sales promotion as a more cost effective alternative
(f) With technologies and products getting standardized,
differentiation between firms has got blunted and price wars
have now become a reality in most consumer goods
17.4
Sales Promotion Helps
(i) Helps in securing trial and defending shelf space against
competition;
(ii) Smoothens out the manufacturing capacities of firms in
such a way that the peaks and the valleys are
minimized;
(iii) Provides opportunities to manufacturers to reach out to
market segments with differing price sensitivity;
(iv) Adds excitement to the in-store merchandizing of
consumer goods;
(v) Motivates trade to keep more and push more of those
brands that are on promotion
17.5
Consumer promotion
objectives
Vehicles used
(a) Generate trial:
(i) New products
(ii) Related products
(iii) Brand switchers
(b) Enquiries
(c) Repurchase
(d) Traffic building
(e) Increased rate of
purchase
Coupons
Discount sales
Free samples
Contest demonstrations
Gifts
Mail in coupons
Catalogue offers
On-pack coupons
Mail in coupons
Continuity promotions
Special events
Annual sales
Festival sales
Retailer coupons
Multipacks
Special price for two
Information on new usage situations
17.6
Trade Promotions
Objectives Vehicles
(a) Inventory building
(b)Promotional support
•High margins
•Allowances for
additional shelf
space and merchandizing
•Returns allowance
•Joint promotion
•Sales contests
•Merchandize allowance
•Subsidy for promotion
budgets
17.7
Sales Promotion
• Sales promotion and the Brand’s stage in its life cycle-
• Introductory Stage- advertising helps awareness creation &
brand positioning while sales promotion induces trial
• Growth Stage- Advertising helps competitive differentiation &
market expansion,while sales promotion helps to create and
reward loyalty.
• In Maturity market advertising helps reminding customer about
product availability,while promotion helps maintain customer
loyalty and attract new customers.
• Planning the Sales promotion Programmes- Considerable time
in planning and a long term analytical planning approach which
involves –
• Review of the Product Market Situation –Marketer should
examine trends in his brand sales and product category sales.
• Consumer Purchase Patterns
• Distribution methods
17.8
Planning the Sales promotion Programmes
• Identification of Opportunities & Threats
• Deciding on Sales Promotion Objectives
• Deciding on Sales Promotion Budgets- next question comes how
much to spend ?
1) Direct fixed & variable costs- costs of physical distributing
samples,placing advertisements,& point of purchase material.
2) Likely Market Responses-
a) Redemption rates
b) Displacement rates
c) Acquisition rates
d) Stock up rates
e) Conversion Rates
f) Product line effects
17.9
Major Consumer Promotion Tools
Samples
Coupons
Cash Refund offer
Price Packs
Premiums
Contests
Free Trials
Patronage awards
Free trials
Product Warranties
Tie-in-promotion
Point of Purchase Displays

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Sales Promotion.pdf

  • 2. 17.2 Sales promotion collectively comprises the tools used to promote sales in a given territory & time.They are shot term in nature & Are designed to to stimulate quick sales. • Importance of sales promotion to a marketer is attributed to the following reasons: • Fast growing market • Increasing competition among brands • The maturing and standardization of products
  • 3. 17.3 Factors Contributing to Growth of Sales Promotions: (a) Growing consumerism in India and an upwardly mobile Indian market (b) Heightened inter-firm rivalry within the industry (c) Trade’s resistance to invest additional resources in the product mix of different companies (d) Fragmentation of viewers and readers arising out of multiple television channels, newspapers and magazines (e) The mass media cost has been on the rise and most companies find sales promotion as a more cost effective alternative (f) With technologies and products getting standardized, differentiation between firms has got blunted and price wars have now become a reality in most consumer goods
  • 4. 17.4 Sales Promotion Helps (i) Helps in securing trial and defending shelf space against competition; (ii) Smoothens out the manufacturing capacities of firms in such a way that the peaks and the valleys are minimized; (iii) Provides opportunities to manufacturers to reach out to market segments with differing price sensitivity; (iv) Adds excitement to the in-store merchandizing of consumer goods; (v) Motivates trade to keep more and push more of those brands that are on promotion
  • 5. 17.5 Consumer promotion objectives Vehicles used (a) Generate trial: (i) New products (ii) Related products (iii) Brand switchers (b) Enquiries (c) Repurchase (d) Traffic building (e) Increased rate of purchase Coupons Discount sales Free samples Contest demonstrations Gifts Mail in coupons Catalogue offers On-pack coupons Mail in coupons Continuity promotions Special events Annual sales Festival sales Retailer coupons Multipacks Special price for two Information on new usage situations
  • 6. 17.6 Trade Promotions Objectives Vehicles (a) Inventory building (b)Promotional support •High margins •Allowances for additional shelf space and merchandizing •Returns allowance •Joint promotion •Sales contests •Merchandize allowance •Subsidy for promotion budgets
  • 7. 17.7 Sales Promotion • Sales promotion and the Brand’s stage in its life cycle- • Introductory Stage- advertising helps awareness creation & brand positioning while sales promotion induces trial • Growth Stage- Advertising helps competitive differentiation & market expansion,while sales promotion helps to create and reward loyalty. • In Maturity market advertising helps reminding customer about product availability,while promotion helps maintain customer loyalty and attract new customers. • Planning the Sales promotion Programmes- Considerable time in planning and a long term analytical planning approach which involves – • Review of the Product Market Situation –Marketer should examine trends in his brand sales and product category sales. • Consumer Purchase Patterns • Distribution methods
  • 8. 17.8 Planning the Sales promotion Programmes • Identification of Opportunities & Threats • Deciding on Sales Promotion Objectives • Deciding on Sales Promotion Budgets- next question comes how much to spend ? 1) Direct fixed & variable costs- costs of physical distributing samples,placing advertisements,& point of purchase material. 2) Likely Market Responses- a) Redemption rates b) Displacement rates c) Acquisition rates d) Stock up rates e) Conversion Rates f) Product line effects
  • 9. 17.9 Major Consumer Promotion Tools Samples Coupons Cash Refund offer Price Packs Premiums Contests Free Trials Patronage awards Free trials Product Warranties Tie-in-promotion Point of Purchase Displays