- 89% of CERA's salesforce completed all product modules on Playday, an online training platform deployed to improve product knowledge and soft skills. 97% said the modules provided needed information and 85% found them engaging. - 91% felt their product knowledge improved and 88% believed Playday helped with daily sales activities. Modules covered topics like faucets, materials, plumbing, and a company profile. - Feedback from employees was positive, with one saying the interactive sessions were useful for improving sales knowledge and another noting repeated training would increase team knowledge and efficiency.