- Saigontourist Travel Service is a leading travel agency in Vietnam and an affiliate of Saigontourist Holding Company. - In 2007, STS serviced over 91,000 inbound tourists, generating $46.5 million in revenue. - STS has over 200 overseas partners and provides a variety of tour packages and travel services to inbound tourists.

1. Saigontourist Presentation
April 2008
• Saigontourist As A Whole_Saigontourist Holding Company
• Saigontourist Travel Service (S.T.S)_ An affiliate of
Saigontourist Holding Company
• Overseas Study & Working Abroad Placement Division of
S.T.S

2. SAIGONTOURIST
Holding
Company

3. FOUNDATION & DEVELOPMENT
Established: August 1st 1975
(33 years)
+ A Leading company In Vietnam’s tourism
industry
+ Doing business with more than 300 local
and foreign partners
+ Representative offices and Vietnamese
restaurants In Japan and the Usa
+ Properties and diverse business activities
are diffused internationally and nationwide.
+ Number of Staff: 12.000

4. SCOPE OF BUSINESS
 70 hotels and RESORTS with over 5,500 rooms totally.
 4 travel agencies
 Import-export, food possessing & manufacturing
 Trading, entertainment centers & theme parks
 Real estates, offices & apartments for rent
 Banking, airlines, insurance services
 1 tourism and hotel vocational training school
 Commercial centers & one duty free shop

5. NATIONWIDE NETWOK
Saigontourist’s
hotels and resorts
in Viet Nam

6. TRAVEL AGENCIES
• Saigontourist Travel Service (100% own by Saigontourist)
• Fiditourist (Equitized)
• Cholontourist (Equitized)
• Saigontourist Transportation Company (Equitized)

7. ACHIEVEMENTS
AVERAGE ANNUAL GROWTH
12% - 15%/ per annum

8. TOTAL REVENUE
VND billion VND 5 ,1 9 8 B
~ USD 3 2 3 M
VND 4 ,4 6 9 B
~ USD 2 7 9 M
6000 5198
5000 4469
3642
4000
2822
3000 2519
1863
2000 1229 1543
1031
1000
0
1998 1999 2000 2001 2002 2003 2004 2005 2006

9. PROFIT
VND billion VND 1 ,5 7 8 B
~ USD 9 9 M
VND 1 ,1 1 3 B
1578
~ USD 7 0 M
1600
1400
1113
1200
1000 814
800
588
600 460
267
400
128
200
0
2000 2001 2002 2003 2004 2005 2006

10. TOTAL GUESTS
Tot al
Visit or s 1540000
1,600,000 For eigner s 1453892
1384830
1345177
1,400,000 1282446
1248363
1,200,000 1085000
1,000,000 881000
862000 829357
763260
800,000 724768
634663
587713 566733
600,000 518337
388519
400,000 295850
200,000
0
1998 1999 2000 2001 2002 2003 2004 2005 2006

11. SAIGONTOURIST TRAVEL SERVICE
(S.T.S)
an affiliate of
Saigontourist Holding Company

12. 1. Company Overview
2. Tourism Business Performance
3. Overseas Study & Working Abroad
Placement Division

13. Company Overview

14. COMPANY OVERVIEW
Branches:
S.T.S
Head Office
Ho Chi Minh City
S.T.S
Cholon Office
S.T.C
S.T.H S.T.D S.T.Q Can Tho
Hanoi Da Nang Quang Ninh (Coming soon)

15. COMPANY OVERVIEW
Services:
INBOUND, OUTBOUND
& DOMESTIC TOURS
MICE & PREMIUM INTL CRUISE LINE TRAVEL
TRAVEL TOURS & SHIPPING AGENT
TOURIST TRANSPORTATION AIR, TRAIN, BOAT
SERVICES TICKETING AGENT
OVERSEAS STUDY
& WORKING ABROAD
PLACEMENT

16. COMPANY OVERVIEW
Director
Organizational
structure Vice Directors (2)
HR & Administration Inbound tourism Outbound tourism
INTL Cruise
Domestic tourism
Business Development & Shipping Agent
MICE Air Ticketing
Accountancy & Finance
FIT Tourist Transportation
Tourist guide services
English Speaking Overseas Study
Marketing & PR Market & Working Abroad
Placement
Japanese Speaking
Market
Procurement - Quality
French Speaking
Management Market
German Speaking
Market

17. COMPANY OVERVIEW
Employees 400 experienced, dedicated employees.

18. COMPANY OVERVIEW
Partnership
North America
Europe
Asia
Africa
South America
Australia
Inbound
Outbound

19. COMPANY OVERVIEW
Turnover in 2007
US$ 46.5 million, 38% increase from 2006.
Inbound
Outbound
Domestic
Others
22%
34%
19%
25%

20. COMPANY OVERVIEW
Awards
•The Leading Top-Ten International Tour Operator by VNAT in
2007, eight years in a row.
•Amongst the Top 100 Vietnamese Typical Business Brands 2007
•The Vietnamese Golden Star Award in 2007
•The Guide Awards - The Best Tour Operator from 2001- 2005.
•The Most Satisfying Tour Operator by Saigon Marketing
magazine in 2003, 2004, 2005

22. COMPANY OVERVIEW
Members
• Members:
• Official tour operator of Vietnam MICE Club

23. Tourism Business
Performance

24. Tourism Business Performance - Inbound Market
Activities:
• Package tours for FIT, GIT.
• Types of tour:
 Sightseeing tours, leisure tours
 M.I.C.E
 Business travel services
 Shore excursion
 Eco tours, Cooking tours, Vacation tours, Soft Adventure tours …
 Mekong river & Indochina tours.
• Hotel reservations, flight booking, car rental, other travel-related
service arrangements

25. Tourism Business Performance - Inbound Market
Inbound Tourist Volume in 2007:
91,081
3%
22%
45% INTL Cruise
FIT
GIT
MICE
30%

26. Tourism Business Performance - Inbound Market
Inbound Tourists coming in 2007
By means of Transportation
45.6%
by sea
by air
54.4%

27. Tourism Business Performance - Inbound Market

34. Business Performance - Inbound Market
Position in the market:
• Leading position in the market in
terms of volume and value
• 200 overseas partners from 30
countries
• Network between STS and SGT
hotels and other hotel partners in
Vietnam

35. Business Performance - Inbound Market
Major partners
• Optimundus (Austria) • C.T.S (Hong Kong)
• Intrepid (Australia) • Swire Travel (Hong Kong)
• C.I.T.S (China) • Costa & Aida (Italia)
• 65 Ferie (Denmark) • IDI (Japan)
• Kuoni Paris (France) • H.I.S (Japan)
• Club Med (France) • Star Cruises (Malaysia)
• Hapag Lloyd (Germany) • A&K (USA)
• Phoenix (Germany) • TRAVCOA (USA)
• Studiosus (Germany) • …

36. Tourism Business Performance - Outbound Market
Outbound Tourist Volume_2007
20000 18,726
16,796
18000
14,902 15,015
16000
14000
12000
10000
8000
6000
4000
2000
0
2004 2005 2006 2007

37. Tourism Business Performance - Outbound Market
The most frequently visited destinations_2007
For Outbound Tourists
8% 5% 24%
Thailand
Malaysia - Singapore
China
26% Hong Kong
Others
37%

38. Tourism Business Performance - Outbound Market
Position in the market
• One of the leading outbound companies in
Vietnam.
• Very strong brand in business travels for
business companies and overseas government
trip.

39. Tourism Business Performance – Domestic Market
Domestic Tourist Volume_2007
100000 98,279
98000
96000
94000
92000
89,000
90000
87,000
Travellers
88000 86,291
86000
84000
82000
80000
2004 2005 2006 2007

40. Tourism Business Performance - Domestic Market
Position in the market
• One of the leading domestic travel companies in
Vietnam.
• Very strong brand in business travels for
business companies and overseas government
trips.

41. Overseas Study
&
Working Abroad Placement

42. Overseas Study & Working Abroad Placement
Established
• Working Abroad division
started in 1999
• Overseas Study division
began in 2005
Number of Staff: 15
• Working Abroad division : 10
• Overseas Study division : 5

43. Overseas Study & Working Abroad Placement
• Overseas Study Division_Organizational
Chart:
Manager
Educational
Consultants
Study US Study UK Study AU Study SG Study CH Study NL

44. Overseas Study & Working Abroad Placement
• Working Abroad Division_Organizational Chart:
Manager
Working Abroad
Placement
Specialist
Marketing Recruitment Training Overseas Manning
& Sales & Operation & Orientation Management

45. Overseas Study & Working Abroad Placement
Key Partners
Overseas Study Placement Working Abroad Placement
• Institute of Intl. Education • First Alliances
(IIE_USA) • Saigontourist Hotel &
• American Association of Tourism school
Community Colleges • Yasaka Joint-venture
• Linden Edu. Fair Organizer (Japan)
• British Council • Ramada Plaza Hotel (Dubai)
• Australian Education Intl. • K2-Recruit (Singapore)
(AEI) • Vancouver Trade Board
• Netherlands Education (Canada)
Services Overseas (NESO) • I.C.S;N.V (USA)
• Canadian Education Centre
(CEC)
• Singapore Education (STB)
• ……

46. Overseas Study & Working Abroad Placement
Working Abroad Division:
• License on sending Vietnamese employees abroad for
definite working contracts numbered 94/LĐTBXH-GPXKLĐ
issued Sep. 15, 2004 by the VN’s Ministry of Labour, War
invalids and Social welfare
• Office locates at 607 Nguyen Trai, District 5, HCMC. Tel:
+848 261 0887, Fax: +848 261 0886.
• Rep. Office in Japan: 2-19-10 Hayashidera, Ikuno-Ku,
Osaka, 5540023 Japan. Tel: 8106 6710 2071.
• Vocational Training Centre: in association with
Saigontourist Hotel & Tourism School

48. Overseas Study & Working Abroad Placement

49. Overseas Study & Working Abroad Placement
Working Abroad Placement
• 1999-2000: Sending 114
hospitality employees to work
on board of deluxe cruise liner
Star Cruises

50. Overseas Study & Working Abroad Placement
Working Abroad
Placement
• 1999 – till now:
sending annually some
250 trainees and cooks
to work in factories and
restaurants in Japan.

51. Overseas Study & Working Abroad Placement
Working Abroad Placement
• 2001 – 2005: sending nearly
400 workers working as
family care-givers and rest-
home nurses to Taiwan.

52. Overseas Study & Working Abroad Placement
Working Abroad
Placement
• Currently, executing the
contracts of supplying
hospitality training &
internship to Vancouver,
Canada and hospitality
employees to work for
Ramada Plaza Hotel in
Doha, State of Qatar.

53. Overseas Study & Working Abroad Placement
Working Abroad Placement
• Dealing with First Alliances and ICS,NV in Miami as our key
partners in international crew services.

54. Overseas Study & Working Abroad Placement

55. Overseas Study & Working Abroad Placement

56. Overseas Study & Working Abroad Placement
Overseas Study Division:
• Overseas Study Office at 55 Le Thanh Ton,
District 1, HCMC. Tel: +848 823 7922,
Fax: +848 822 4987, email:
edu@saigontourist.net

57. Overseas Study & Working Abroad Placement
Overseas Study Services:
Professional and trusted educational agent in Vietnam to many
prestigious institutes, schools and universities worldwide

58. Overseas Study & Working Abroad Placement
Overseas Study Services:
• Recognised partner to official government offices in education of
the US (IIE), the UK (British Council), Australia (AEI), Canada
(CEC), Netherlands (NESO), Singapore (STB/SE), etc.

62. Overseas Study & Working Abroad Placement
Overseas Study Services:
• Providing parents and students
with educational consultant
services.

63. Overseas Study & Working Abroad Placement
Overseas Study Services:
• Supporting students in
scholarship application.

64. Overseas Study & Working Abroad Placement
Overseas Study Services:
To arrange visa procedure, testing,
transportation and
accommodation services to
students studying abroad.

66. Overseas Study & Working Abroad Placement
Overseas Study Services:
To hold educational seminars, workshops and fairs in
collaboration with international schools and institutes.

68. Overseas Study & Working Abroad Placement
Overseas Study Services:
• To hold executive education trips to interested businesses
and firms

69. Overseas Study & Working Abroad Placement
Overseas Study Services:
• To launch summer camp overseas for local students

70. Overseas Study Services:
Major study destinations of Saigontourist’s students are the US,
Australia, Switzerland, Singapore, etc…

71. Overseas Study & Working Abroad Placement
Overseas Student Placement
in school year 2007-2008
The USA
Total number: 130 students
Singapore
Australia
Switzerland
5% 2% The UK
8%
Canada
15% 42%
28%

72. THANK YOU