Discussed at the Inspire Tour powered by Sage. This file provides contact and support information on where to go for help within Sage.

1. Have questions? Need advice? Let us help!
You have many resources when it comes to getting more information about your Sage solution,
depending on what you need and your preferences for contact. See how we can help you:

Sage City Online—http://SageCity.NA.Sage.com
Available 24/7, the online community is a great place to ask questions and share product
experiences, tips, tricks, and suggestions with colleagues as well as industry and product experts.
To join: When you get to the Sage City homepage, click on “Join” in the upper right hand corner.
Need assistance? Send an email to SageCityMayor@Sage.com.

MySage for ERP: http://mysageonline.com
The go-to resource for Sage ERP solutions; in addition to the implementation guide, you can find
information on Sage products, support, training, and promotions, as well as dozens of resources
designed to help you get the most from your software.
To join: When you get to the My Sage homepage, click on “Join MySage Now.”

Sage Online Videos: http://www.youtube.com/user/SageSoftwareNA
Available online 24/7, the Sage online video library shows step-by-step instructions for a variety
of topics as well as informational overviews.
To access: for product-specific videos, look to the “Sage Channels” in the side bar on the right
side of the page.

Sage Customer Portal: http://Customers.SageNorthAmerica.com
Available online 24/7, the Sage Customer Portal is the place to go to register or retrieve product
activation codes, as well as locate product and tax service updates. In addition, Sage Business
Care customers can access the Sage Knowledgebase.
To join: When you get to the homepage, click on “Sign up for an Account.

Sage Knowledgebase: http://Customers.SageNorthAmerica.com
Available 24/7 through the Sage Customer Portal, Sage Business Care customers can search the
same Knowledgebase our support analysts use to answer questions over the phone.
To access, log on to the Sage Customer Portal and select Knowledgebase.

Sage University: http://sageu.com
Access an extensive library of online training videos and comprehensive learning resources in
Sage U.
To join, When you get to the homepage, click on “Log on to Sage University.”

Sage Summit: http://na.sage.com/Sage-Summit
Join thousands for the largest education and networking event for Sage customers and
partners—held annually
www.NA.Sage.com
PDF only 11/13