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Optimum Global Investments, LLC

               SafetyGauge –Patient Safety
              Reporting and Evaluation System


Copyright © 2011 Allscripts Healthcare Solutions, Inc.   1
Medical Errors and Adverse Events
    One in three hospitalizations has an adverse event that reaches
     the patient.
    The cost of these errors has been estimated to be $17B-$29B
     per year, not including the cost of errors that did not result in
     harm to patients1.
    One to two thirds of these costs are incurred by the hospitals.
    Under the Affordable Care Act by 2014 most hospitals in the
     USA will be required to implement a Patient Safety Evaluation
     System that connects to a Patient Safety Organization.


1 Health Aff (Millwood). 2006 Sep-Oct;25(5):1386-93.

   A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   2
Solution Overview
 High Level Solution Description:
       SafetyGuage is a platform for the collection and analysis of safety event-
       reports in compliance with federal regulations. Rooted in a deep
       understanding of safety management and health informatics, it offers an
       innovative framework for engaging reporters and providing a clear benefit
       to healthcare providers, patients and management alike.

 Healthcare/Business problem addressed:
       It is estimated that 98,000 Americans die each year of medical errors and
       adverse events. Under the Affordable Care Act, by 2014 most hospitals in
       the nation will be required to implement a patient safety evaluation system
       and be actively connected to a Patient Safety Organization

 The application developed addresses the following category:
        Applications that improve management of high cost chronic diseases.
        Innovative approaches to addressing value-based care imperatives.
        Both
A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   3
Usability and Design
 To ensure reporting by busy care providers reporting must be
  fast & easy, confidential and above all, it must provide a clear
  benefit to the reporter.
 SafetyGauge includes:
       • A web and mobile application for easy reporting.
       • Collection of event details with audio and video from mobile devices.
       • Barcode reading and integration with institutional databases.
       • Integration with AllScripts’ EHR for patient and reporter data.
       • Instant feedback following reporting.
       • A business intelligence platform for data analysis.
       • A secure communication platform to allow safety officers to intervene
         immediately at the point of care and work collaboratively with reporters
         to investigate events.
       • Group functionality – to follow performance and evaluate interventions.
A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   4
Development Stage
 Development stage :
        Idea
        Prototype
        Code development in progress
        Code complete
        Code complete, tested and approved by Allscripts.

 SafetyGauge is in alpha version. Testing and AllScript integration are
  estimated to be complete by the beginning of March, with a beta version
  shortly thereafter.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   5
Integration Description
 Get patient data.
 Get reporter data (incl. single login when reporting from
  desktop)
 User authenticator.

   Helios SDK
   GetToken                                                                                  GetCCDDocumentDetails
   GetUserInfo                                                                               GetPersonalInfo
   OnAuthenticateRequest                                                                     GetMedication
   Login ()                                                                                  GetProblems
   OnEndRequest                                                                              GetElectrolytes



A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                           6
Go to Market Plans
 SafetyGauge is a service for hospitals (using the Sunrise suite).
 It will allow hospitals to comply with federal regulations of
  safety event reporting and analysis, and to connect easily to
  Patient Safety Organizations.
 Ideally SafetyGuage will partner and be endorsed by one of
  the larger PSOs of the nation or it may partner with regional
  PSOs.
 Marketing will be done directly to hospitals with the PSO
  partner.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   7
Video Demonstration
 https://vimeo.com/58851128
 This video shows the reporting process from mobile devices and from the
     desktop; the data analysis platform; and the communication platform that
     allows safety officers to intervene immediately at the point of care and to
     work collaboratively with reporters to investigate events.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   8
Why this solution be selected!
 In 1-2 years time most hospitals in the nation will need a patient
  safety evaluation and reporting system.
 SafetyGauge provides an optimal solution for these hospitals
  both in terms of compliance with reporting requirements and in
  terms of improving the safety and quality of care.
 To date, reporting systems have not improved the safety of
  care. By allowing fast and easy reporting and by providing
  tools for proactive investigation and intervention, SafetyGauge
  will change that.
 Safer care is better and cheaper care.


A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   9
Fast and Easy Reporting
 “The thing that hath been, it is that which shall
 be…” [Ecclesiastes 19:1]
 SafetyGauge ensures the collection of the
 most important data:

 • What happened ?
 • Where did it happen ?
 • When did it happen ?
 Reducing the burden on reporters.
 Ensuring compliance with federal regulations.
 Allowing proactive interventions.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.   10
Fast and Easy Reporting

                                                                                             Scan the patient’s
  Scan the barcode on a                                                                      wristband. SafetyGauge
  medication, blood unit or a                                                                will retrieve the data from
  device. SafetyGauge will                                                                   the EHR
  retrieve the data from
  institutional databases.
                                                                                             The most interesting events
                                                                                             are not standard. The
  A picture is worth a                                                                       Record function allows a
  thousand words, and a                                                                      reporter to describe what
  video ….                                                                                   happened.

  Submit the minimum                                                                         Report under a group
  dataset or continue                                                                        name provides additional
  reporting with the complete                                                                confidentiality and allows
  AHRQ reporting forms.                                                                      groups to follow
                                                                                             performance.


A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                                 11
Immediate Personalized Feedback

  Reporters receive
  immediate feedback with
  personalized event-specific
  statistics.                                                                                The screen can be
  If they are part of a group                                                                personalized to collect
  the interface displays                                                                     data or provide
  group statistics, allowing                                                                 information that is specific
  colleagues to work                                                                         to the event. For example,
  together to monitor                                                                        a hospital may post
  performance and evaluate                                                                   information about a new
  interventions.                                                                             anticoagulant available in
                                                                                             case of a DVT.




A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                                  12
Advanced Dashboard/BI
Dynamic charting                                                                               Export charts and data
for quick data                                                                                 for further analysis and
analysis.                                                                                      distribution.




                                                                                                                    Follow up on
                                                                                                                    recent reports
                                                                                                                    and open tasks.

                  Communicate with
                  reporters directly
                  from the Dashboard.




        Accessible to all users (by permission level) for real time feedback
  A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                                    13
Investigate Events Collaboratively
Collected data:                                                                                Recorded
* Initial report &                                                                             Audio/Video/Image of
  AHRQ forms.                                                                                  the event.
* AllScripts EHR
  patient data.
* AllScripts reporter
  data.
* Medication, device,
  blood bank data.                                                                                          Event narrative.
                                                                                                            Future versions
                                                                                                            will include
                       Work collaboratively
                                                                                                            speech-to-text
                       with reporters to
                                                                                                            transcription of
                       collect further
                                                                                                            recorded
                       information and
                                                                                                            narratives.
                       preform root cause
                       analysis.



  Direct communication with reporters allows proactive investigation & intervention.
  A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                          14
The Reporting Sequence
 SafetyGuage supports the continuum of
 event reporting from the hospital floor to the
 safety officer and onwards to the PSO and
 PSO-Protection Center.

 It allows safety officers                                            Mobile app
 and healthcare providers
 to investigate events
 collaboratively.
                                                                Web app                      Safety officer
 It provides continuous
 monitoring an analysis of
 events at the hospital.
                                                                   Databases                  Reporter
                                                          •   Patient data
                                                          •   Medication data
                                                          •   Device data
                                                          •   Blood product data


A Connected Community of Health   | Copyright © 2011 Allscripts Healthcare Solutions, Inc.                    15

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Safety gauge presentation

  • 1. Optimum Global Investments, LLC SafetyGauge –Patient Safety Reporting and Evaluation System Copyright © 2011 Allscripts Healthcare Solutions, Inc. 1
  • 2. Medical Errors and Adverse Events  One in three hospitalizations has an adverse event that reaches the patient.  The cost of these errors has been estimated to be $17B-$29B per year, not including the cost of errors that did not result in harm to patients1.  One to two thirds of these costs are incurred by the hospitals.  Under the Affordable Care Act by 2014 most hospitals in the USA will be required to implement a Patient Safety Evaluation System that connects to a Patient Safety Organization. 1 Health Aff (Millwood). 2006 Sep-Oct;25(5):1386-93. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 2
  • 3. Solution Overview  High Level Solution Description: SafetyGuage is a platform for the collection and analysis of safety event- reports in compliance with federal regulations. Rooted in a deep understanding of safety management and health informatics, it offers an innovative framework for engaging reporters and providing a clear benefit to healthcare providers, patients and management alike.  Healthcare/Business problem addressed: It is estimated that 98,000 Americans die each year of medical errors and adverse events. Under the Affordable Care Act, by 2014 most hospitals in the nation will be required to implement a patient safety evaluation system and be actively connected to a Patient Safety Organization  The application developed addresses the following category:  Applications that improve management of high cost chronic diseases.  Innovative approaches to addressing value-based care imperatives.  Both A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 3
  • 4. Usability and Design  To ensure reporting by busy care providers reporting must be fast & easy, confidential and above all, it must provide a clear benefit to the reporter.  SafetyGauge includes: • A web and mobile application for easy reporting. • Collection of event details with audio and video from mobile devices. • Barcode reading and integration with institutional databases. • Integration with AllScripts’ EHR for patient and reporter data. • Instant feedback following reporting. • A business intelligence platform for data analysis. • A secure communication platform to allow safety officers to intervene immediately at the point of care and work collaboratively with reporters to investigate events. • Group functionality – to follow performance and evaluate interventions. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 4
  • 5. Development Stage  Development stage :  Idea  Prototype  Code development in progress  Code complete  Code complete, tested and approved by Allscripts.  SafetyGauge is in alpha version. Testing and AllScript integration are estimated to be complete by the beginning of March, with a beta version shortly thereafter. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 5
  • 6. Integration Description  Get patient data.  Get reporter data (incl. single login when reporting from desktop)  User authenticator. Helios SDK GetToken GetCCDDocumentDetails GetUserInfo GetPersonalInfo OnAuthenticateRequest GetMedication Login () GetProblems OnEndRequest GetElectrolytes A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 6
  • 7. Go to Market Plans  SafetyGauge is a service for hospitals (using the Sunrise suite).  It will allow hospitals to comply with federal regulations of safety event reporting and analysis, and to connect easily to Patient Safety Organizations.  Ideally SafetyGuage will partner and be endorsed by one of the larger PSOs of the nation or it may partner with regional PSOs.  Marketing will be done directly to hospitals with the PSO partner. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 7
  • 8. Video Demonstration  https://vimeo.com/58851128  This video shows the reporting process from mobile devices and from the desktop; the data analysis platform; and the communication platform that allows safety officers to intervene immediately at the point of care and to work collaboratively with reporters to investigate events. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 8
  • 9. Why this solution be selected!  In 1-2 years time most hospitals in the nation will need a patient safety evaluation and reporting system.  SafetyGauge provides an optimal solution for these hospitals both in terms of compliance with reporting requirements and in terms of improving the safety and quality of care.  To date, reporting systems have not improved the safety of care. By allowing fast and easy reporting and by providing tools for proactive investigation and intervention, SafetyGauge will change that.  Safer care is better and cheaper care. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 9
  • 10. Fast and Easy Reporting “The thing that hath been, it is that which shall be…” [Ecclesiastes 19:1] SafetyGauge ensures the collection of the most important data: • What happened ? • Where did it happen ? • When did it happen ? Reducing the burden on reporters. Ensuring compliance with federal regulations. Allowing proactive interventions. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 10
  • 11. Fast and Easy Reporting Scan the patient’s Scan the barcode on a wristband. SafetyGauge medication, blood unit or a will retrieve the data from device. SafetyGauge will the EHR retrieve the data from institutional databases. The most interesting events are not standard. The A picture is worth a Record function allows a thousand words, and a reporter to describe what video …. happened. Submit the minimum Report under a group dataset or continue name provides additional reporting with the complete confidentiality and allows AHRQ reporting forms. groups to follow performance. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 11
  • 12. Immediate Personalized Feedback Reporters receive immediate feedback with personalized event-specific statistics. The screen can be If they are part of a group personalized to collect the interface displays data or provide group statistics, allowing information that is specific colleagues to work to the event. For example, together to monitor a hospital may post performance and evaluate information about a new interventions. anticoagulant available in case of a DVT. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 12
  • 13. Advanced Dashboard/BI Dynamic charting Export charts and data for quick data for further analysis and analysis. distribution. Follow up on recent reports and open tasks. Communicate with reporters directly from the Dashboard. Accessible to all users (by permission level) for real time feedback A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 13
  • 14. Investigate Events Collaboratively Collected data: Recorded * Initial report & Audio/Video/Image of AHRQ forms. the event. * AllScripts EHR patient data. * AllScripts reporter data. * Medication, device, blood bank data. Event narrative. Future versions will include Work collaboratively speech-to-text with reporters to transcription of collect further recorded information and narratives. preform root cause analysis. Direct communication with reporters allows proactive investigation & intervention. A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 14
  • 15. The Reporting Sequence SafetyGuage supports the continuum of event reporting from the hospital floor to the safety officer and onwards to the PSO and PSO-Protection Center. It allows safety officers Mobile app and healthcare providers to investigate events collaboratively. Web app Safety officer It provides continuous monitoring an analysis of events at the hospital. Databases Reporter • Patient data • Medication data • Device data • Blood product data A Connected Community of Health | Copyright © 2011 Allscripts Healthcare Solutions, Inc. 15