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Saboteurs – Do you
have them? What can
you do?
Liz Calder
Business Analyst
Blue Raccoon
lizc@blueraccoon.co.uk
Introduction
 People and Projects
 What does a saboteur look like?
 What effect do they have?
 Why do they do it?
 Different types of saboteur
 What can you do about it?
What is a Saboteur?
Someone who wants to do this your project.
Make it
FAIL
Change the
Direction
Blow
it up
Undermine it
What is a project supposed to be?
Common Goals Change Bright New Future
Change gets complicated when
people are involved...
Denial
Resistance
Exploration
Commitment
And it's not even that simple...
ActivePassive
Committed
Uncommitted
Players
SaboteursVictims
Spectators
Why do they do it?
 Because they care about something – just not
the same things as you.
 It could be
 Their job
 Their career
 Their position in their group
 Their expertise
 Their visibility and profile
How you can tell a Saboteur?
 By what they say and what they do
Avoid
Documentation
Ignore the
things they
are supposed
to do
Spend hours
working on
‘fringe’ issues
Focus on other
people’s
shortcomings
Haggle over
precise
wordings of
minutes etc.
It’s never
going to
work
Yes, I know it’s
out of scope, but
the business
REALLY wants it!
Do we have
the authority
to decide
this?
It’s better if we
just have a little
chat – no need to
write things down
Sabotage is not the same as
disagreement
Open and honest discussion, including raising
difficult issues, is good in a team
Deliberately throwing
spanners in the works, is
not…
Are saboteurs effective?
Yes, if you let them be – They care
• Persistency & consistency win over the majority
over time
Can you ignore them?
• Sometimes yes, on the whole – I really wouldn't
advise it.
Saboteurs I Have Known
Smaug
Sitting on top of its pile of treasure…
Image from http://www.theguardian.com/film/2013/dec/09/brief-history-dragons-smaug-hobbit-tolkien
The Wicked Witch of the West
With the flying monkeys doing their bidding
“Fly my pretties, fly”
Image from http://www.animationconnection.com/view/CP-1467-my-pretties
The Shoemaker’s Elf
You come in, in the morning, and everything has
changed…
Image from http://filipinobook.com/the-elves-and-the-shoemaker/
What can you do ?
 First and, most importantly, put yourself in their
shoes
 Most people aren’t deliberately making trouble.
I feel like I am being left
behind
We’ve always done it
this way, it could be
dangerous to change
The people I am
satisfying have more
impact on my career
than the customers of
the project
Then you can devise a strategy!
Approach Suitable For
Ignore them.
• The easy, low effort solution!
Only really suitable for people with
low levels of influence, who are not
part of your project team.
Closely monitor them. People not doing the tasks assigned
to them and not delivering against
their commitments
Some may require more effort
Approach Suitable For
Turn them
• Help them focus on how to
manage the change rather than
how to avoid it.
• Highlight where their skills and
experience add value to the work
of the team
People, inside or outside the project,
who are challenged by, or feeling
fearful of the change.
Get rid of them
• They aren’t happy, you aren’t
happy. It would be better if they
were on a project they could get
behind.
• Can require delicate and/or
difficult conversations
Senior or very influential people
inside the team.
Conclusion
 From time-to-time you will come across
saboteurs
 Don't ignore them and hope they'll go away
 Don’t get angry
 Try and work out why they are behaving like
they are
 Address the issue
Thank You
Liz Calder
Business Analyst
Blue Raccoon
lizc@blueraccoon.co.uk

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Saboteurs. Deliver Conference 2017 #DC17

  • 1. Saboteurs – Do you have them? What can you do? Liz Calder Business Analyst Blue Raccoon lizc@blueraccoon.co.uk
  • 2. Introduction  People and Projects  What does a saboteur look like?  What effect do they have?  Why do they do it?  Different types of saboteur  What can you do about it?
  • 3. What is a Saboteur? Someone who wants to do this your project. Make it FAIL Change the Direction Blow it up Undermine it
  • 4. What is a project supposed to be? Common Goals Change Bright New Future
  • 5. Change gets complicated when people are involved... Denial Resistance Exploration Commitment
  • 6. And it's not even that simple... ActivePassive Committed Uncommitted Players SaboteursVictims Spectators
  • 7. Why do they do it?  Because they care about something – just not the same things as you.  It could be  Their job  Their career  Their position in their group  Their expertise  Their visibility and profile
  • 8. How you can tell a Saboteur?  By what they say and what they do Avoid Documentation Ignore the things they are supposed to do Spend hours working on ‘fringe’ issues Focus on other people’s shortcomings Haggle over precise wordings of minutes etc. It’s never going to work Yes, I know it’s out of scope, but the business REALLY wants it! Do we have the authority to decide this? It’s better if we just have a little chat – no need to write things down
  • 9. Sabotage is not the same as disagreement Open and honest discussion, including raising difficult issues, is good in a team Deliberately throwing spanners in the works, is not…
  • 10. Are saboteurs effective? Yes, if you let them be – They care • Persistency & consistency win over the majority over time Can you ignore them? • Sometimes yes, on the whole – I really wouldn't advise it.
  • 12. Smaug Sitting on top of its pile of treasure… Image from http://www.theguardian.com/film/2013/dec/09/brief-history-dragons-smaug-hobbit-tolkien
  • 13. The Wicked Witch of the West With the flying monkeys doing their bidding “Fly my pretties, fly” Image from http://www.animationconnection.com/view/CP-1467-my-pretties
  • 14. The Shoemaker’s Elf You come in, in the morning, and everything has changed… Image from http://filipinobook.com/the-elves-and-the-shoemaker/
  • 15. What can you do ?  First and, most importantly, put yourself in their shoes  Most people aren’t deliberately making trouble. I feel like I am being left behind We’ve always done it this way, it could be dangerous to change The people I am satisfying have more impact on my career than the customers of the project
  • 16. Then you can devise a strategy! Approach Suitable For Ignore them. • The easy, low effort solution! Only really suitable for people with low levels of influence, who are not part of your project team. Closely monitor them. People not doing the tasks assigned to them and not delivering against their commitments
  • 17. Some may require more effort Approach Suitable For Turn them • Help them focus on how to manage the change rather than how to avoid it. • Highlight where their skills and experience add value to the work of the team People, inside or outside the project, who are challenged by, or feeling fearful of the change. Get rid of them • They aren’t happy, you aren’t happy. It would be better if they were on a project they could get behind. • Can require delicate and/or difficult conversations Senior or very influential people inside the team.
  • 18. Conclusion  From time-to-time you will come across saboteurs  Don't ignore them and hope they'll go away  Don’t get angry  Try and work out why they are behaving like they are  Address the issue
  • 19. Thank You Liz Calder Business Analyst Blue Raccoon lizc@blueraccoon.co.uk