This document provides 12 tips for software-as-a-service executives to improve sales management. The tips cover organizing the sales team for efficiency, setting clear goals, measuring performance, qualifying leads, leveraging marketing, automating processes, maximizing customer lifetime value, and scaling operations profitably. The overall message is that SaaS sales requires a high-volume approach with a focus on streamlining processes, accelerating growth through marketing, and improving efficiency and conversion rates at each stage of the sales cycle.
John Tomlin IKM helps marketers achieve exceptional returns on marketing investments through optimizing spend, defining effective messages, and selecting optimal media mixes. It analyzes over $1 trillion in annual global marketing spend and estimates that 15-20% could be reallocated to increase growth or profits. John Tomlin IKM's five-step approach includes prioritizing spending, clarifying brand messages, analyzing marketing mixes, improving efficiency, and driving sustainability. It has proprietary tools for areas like media mix optimization, social media impact measurement, and balancing short and long-term outcomes.
The 6 Marketing Metrics Your Boss Actually Cares AboutClearPivot
Clickthrough rates. Bounce rate. Time on site. "Viral coefficient." But when it comes to the marketing metrics that executives care about, the marketing department panics. But it doesn't need to.
In a way, executives are easy to please: they want to see the numbers that impact the bottom line. They want to know that the marketing program they approved is garnering solid returns for the company. They want to know how it's growing sales and how cost-effectively it is doing so. And when it comes to how many times someone "shared a post on Facebook," it's likely that the executives don't care, unless it somehow directly impacted sales. In fact, sharing these soft metrics may reinforce their collective belief that 73 percent of marketers are not focused enough on results.
But there's good news: marketing results can now be tracked and measured in a financially qualifiable way.
Sales reports every sales manager should be reviewingMyLMS Inc.
The document discusses the importance of sales reports for managers to oversee sales teams and ensure business goals are met. It notes that sales reports provide visibility into how salespeople spend their time and whether their activities are translating to real sales. The document then describes several types of reports available in the MyLMS sales reporting software, including activity reports, employee performance reports, opportunity reports, and target vs achieved reports. MyLMS allows customization and integration with other systems to track sales and marketing activities.
How using Return on Marketing Investment (ROMI or MROI) and ROMI calculators can be used to evaluate your past campaign success and make predictions about future campaigns.
This document discusses market analysis and sales analysis. It defines the goals of sales analysis as determining market attractiveness and understanding opportunities and threats relating to a firm's strengths and weaknesses. The market analysis section describes analyzing a specific market's attractiveness, dynamics, strengths, weaknesses, opportunities, and threats to inform a firm's planning. Key dimensions of market analysis include market size, growth, profitability, costs, distribution channels, trends, and success factors. The document also discusses examining sales reports to analyze which goods and services sold well and using this to set inventory, measure salesforce effectiveness, and compare performance to goals.
Sales management must produce a sales strategy based on an understanding of their sales force strengths and weaknesses. A sales consulting firm can assess your go to market strategy utilizing benchmarks to determine where you should invest in sales performance improvement projects. A presentation by Sales Benchmark Index.
Sales Transformation: The Role of Sales Strategy & Operations, Dow Jones & Co...Innovation Enterprise
This document discusses the role of sales strategy and operations in transforming the sales process at Dow Jones & Company. It describes how the company was facing declining revenue and needed to improve sales productivity. A sales benchmarking analysis found the sales organization lagged world-class performance in key metrics like cost of demand generation and sales productivity per rep. A transformation agenda was created targeting improvements in structure, goals, skills, culture and processes. The role of the sales strategy and operations team is to lead initiatives to drive this change through activities like sales benchmarking, process improvements and aligning sales with product/marketing.
John Tomlin IKM helps marketers achieve exceptional returns on marketing investments through optimizing spend, defining effective messages, and selecting optimal media mixes. It analyzes over $1 trillion in annual global marketing spend and estimates that 15-20% could be reallocated to increase growth or profits. John Tomlin IKM's five-step approach includes prioritizing spending, clarifying brand messages, analyzing marketing mixes, improving efficiency, and driving sustainability. It has proprietary tools for areas like media mix optimization, social media impact measurement, and balancing short and long-term outcomes.
The 6 Marketing Metrics Your Boss Actually Cares AboutClearPivot
Clickthrough rates. Bounce rate. Time on site. "Viral coefficient." But when it comes to the marketing metrics that executives care about, the marketing department panics. But it doesn't need to.
In a way, executives are easy to please: they want to see the numbers that impact the bottom line. They want to know that the marketing program they approved is garnering solid returns for the company. They want to know how it's growing sales and how cost-effectively it is doing so. And when it comes to how many times someone "shared a post on Facebook," it's likely that the executives don't care, unless it somehow directly impacted sales. In fact, sharing these soft metrics may reinforce their collective belief that 73 percent of marketers are not focused enough on results.
But there's good news: marketing results can now be tracked and measured in a financially qualifiable way.
Sales reports every sales manager should be reviewingMyLMS Inc.
The document discusses the importance of sales reports for managers to oversee sales teams and ensure business goals are met. It notes that sales reports provide visibility into how salespeople spend their time and whether their activities are translating to real sales. The document then describes several types of reports available in the MyLMS sales reporting software, including activity reports, employee performance reports, opportunity reports, and target vs achieved reports. MyLMS allows customization and integration with other systems to track sales and marketing activities.
How using Return on Marketing Investment (ROMI or MROI) and ROMI calculators can be used to evaluate your past campaign success and make predictions about future campaigns.
This document discusses market analysis and sales analysis. It defines the goals of sales analysis as determining market attractiveness and understanding opportunities and threats relating to a firm's strengths and weaknesses. The market analysis section describes analyzing a specific market's attractiveness, dynamics, strengths, weaknesses, opportunities, and threats to inform a firm's planning. Key dimensions of market analysis include market size, growth, profitability, costs, distribution channels, trends, and success factors. The document also discusses examining sales reports to analyze which goods and services sold well and using this to set inventory, measure salesforce effectiveness, and compare performance to goals.
Sales management must produce a sales strategy based on an understanding of their sales force strengths and weaknesses. A sales consulting firm can assess your go to market strategy utilizing benchmarks to determine where you should invest in sales performance improvement projects. A presentation by Sales Benchmark Index.
Sales Transformation: The Role of Sales Strategy & Operations, Dow Jones & Co...Innovation Enterprise
This document discusses the role of sales strategy and operations in transforming the sales process at Dow Jones & Company. It describes how the company was facing declining revenue and needed to improve sales productivity. A sales benchmarking analysis found the sales organization lagged world-class performance in key metrics like cost of demand generation and sales productivity per rep. A transformation agenda was created targeting improvements in structure, goals, skills, culture and processes. The role of the sales strategy and operations team is to lead initiatives to drive this change through activities like sales benchmarking, process improvements and aligning sales with product/marketing.
10 Things every Sales Manager Should Know about Sales PerformanceAltify
The document outlines 10 key statistics that every sales manager should know about sales performance. Some of the main points include: 2/3 of salespeople miss their quotas; over half of salespeople close deals at less than 40%; the best sales reps are 250% better at qualifying leads; and almost half of all sales teams don't have a defined sales process or playbook. The document emphasizes that knowing these types of statistics about a sales team's performance is important for sales managers to effectively coach the team and implement strategies to improve results.
Blackdot delivers lessons from bechmark sales organisations to help clients ensure they have the right people in the right roles, have the correct strategies to reach their goals and the best practice management disciplines.
Marketing metrics is a framework used by marketers to evaluate marketing performance and justify programs. It measures elements like sales, brand awareness, website traffic, and return on investment. Marketers use metrics to improve company performance, understand competitor responses, and assess marketing assets like brand equity. Metrics allow companies to learn from successes and failures to make better marketing decisions.
The Sales Growth Team charter outlines the purpose, definition, responsibilities, members, mandate, and agreement for the Sales Growth Team. The team's purpose is to develop best practices for achieving revenue goals and identify weaknesses in the sales and marketing process. Key responsibilities include providing leadership, developing sales representatives, ensuring communication between departments, and brainstorming new ideas. The team meets quarterly and is responsible for creating an annual growth plan, providing resources to improve performance, analyzing top performers, and relaying feedback to management.
This document discusses EDI-based sales reporting in the retail industry. It outlines key reasons for understanding sales data from various sources, including preventing out of stock items and managing inventory costs. Common retail math formulas are also described that can be applied to normalized sales data from EDI, ecommerce, and other sources to identify problems and trends. Implementing a sales reporting system costs $250 initially per client and $55 per month per retailer, and pays for itself by helping catch issues early and improve sales and relationships with retailers.
What is the Purpose of a CRM Application?Pipeliner CRM
For a couple of decades now, business technology pundits have told us we needed a CRM application. Yet at the same time, sales forces have continued to complain that CRM is an overbearing administrative burden. This all leads to a particularly pertinent question: What is a CRM application actually for?
IDC provides an overview of the key issues in sales enablement and sales productivity. While sales enablement is a key cornerstone of sales productivity in this challenging economy, IDC finds that most organizations still do not understand the basics of sales enablement or the operational issues that deliver good sales enablement.
This document discusses concepts related to customer relationship management (CRM) and its implementation. It covers CRM marketing initiatives, sales force automation, campaign management, call centers, practices of CRM in different sectors like consumer markets and services. It also discusses potential issues in CRM implementation like customer dissatisfaction, lack of resources or culture change, and recommends information technology tools to enable CRM like Hubspot, Zoho CRM, and defining a CRM roadmap.
Reach Operational Excellence with Territory ManagementKevin Baldacci
The document discusses the importance of carefully managing sales territories through data-driven segmentation and alignment of resources. It provides tips for territory planning such as getting an early start, avoiding disruption, using data to ensure balanced opportunities, and learning from past mistakes. The goal is to maximize sales team productivity and efficiency while reducing costs and turnover.
This document provides an overview of building a world-class sales organization. It discusses how sales organizations can differentiate themselves by optimizing both their sales processes and relationships with customers. The document presents a Sales Performance Optimization Pyramid model for achieving sales excellence, with each level of the pyramid building on the previous ones. The foundational levels include defining customer engagement, creating the right sales team, increasing salesperson efficiency, and improving salesperson effectiveness. Reaching the top of the pyramid involves optimizing sales team effectiveness through dynamic sales processes and analytics. The document argues that sales organizations must address each level of the pyramid to fully leverage how they sell as a competitive advantage.
CRM: A Business Imperative for Companies during the Global Economic DownturnNavik Numsiang
CRM: A Business Imperative for Companies during the Global Economic Downturn
Companies that invest wisely in information technology will reap the rewards
Implementing CRM will enable you to:
Increase revenue-generating activities
Achieve significant cost-savings and on-going productivity improvements
Deliver exceptional and personalised service
NEURAL SALES is an intelligent (AI) solution that evaluates all aspects of your market in real-time, and learns from your interactions, successes, and set-backs.
Sales Soft faces a dilemma on whether to continue developing its comprehensive sales automation software PROCEED or divert resources to a sales forecasting software called Trojan Horse. While Trojan Horse could generate quicker revenue, it would mean abandoning the original goal of becoming a leader in the high-end sales automation market. A long-term analysis shows that continuing PROCEED's development is more profitable, as it has no threats from competitors and is projected to generate over $30 million in revenue by 1998 compared to under $10 million for Trojan Horse. Therefore, to achieve its long-term objectives, Sales Soft should choose the PROCEED option over the diversion to Trojan Horse for short-term gains.
Is the-future-of-sales-ops-as-successful-process-innovatorsDemandFarm
Is The Future Of Sales Ops As Successful Process Innovators?
Experience the transition of sales ops from data aggregators to value creators and now process innovators
1
Evolution of Sales Ops. Stay at the top of your game.
2
How Sales Ops have changed from having a passive role to have an active role in large organizations
3
How sales process innovators will disrupt the industry of sales operations
This document provides an overview of trade marketing and discusses challenges and solutions related to marketing, sales, and management. It begins by defining trade marketing as B2B marketing where products are marketed to companies that will then sell to consumers. It discusses the key players in the supply chain ecosystem and how dynamics have shifted over time. The rest of the document outlines challenges and potential solutions in trade marketing for different functions, including increasing channel base and sales, improving outreach, evaluating impact and optimizing budgets.
Sales Compensation Solution Acquisition Best Practices ReportDemand Metric
This guide suggests a better process for acquiring an ICM solution. For many companies, sales compensation is the largest component of Sales, General and Administrative (SG&A) costs. The monthly calculation and payment of variable sales compensation is often an arduous, manual process that must accommodate a number of exceptions and changes: rarely does a sales compensation plan start and end a fiscal year intact.
The plan must survive the attrition and addition of sales representatives. It must accurately calculate and pay commissions on time, as there are risks and trust issues involved when it doesn’t. While the sales compensation plan is, theoretically, an enabler of revenue growth, these characteristics prevent it from scaling as the business grows.
This guide will examine the problems that motivate ICM solution acquisition, the limitations of acquiring one through a traditional RFP, a recommended approach, an example project plan and conclude with a discussion of associated risks and rewards.
To obtain this document, visit us at http://www.demandmetric.com/register
The document describes Freedom2Act Sales Portfolio Management, a cloud-based sales opportunity management tool. It helps sales teams systematically qualify, plan, and manage progress on sales opportunities to focus on the most valuable deals. The tool provides management comprehensive and up-to-date data on sales pipelines through assessments from salespeople. It improves forecasting and increases sales efficiency by identifying the most and least valuable opportunities to prioritize resources accordingly. Testimonials praise its ability to increase sales focus, produce clear conclusions, and quickly identify attractive sales opportunities.
Increase e-commerce conversion using psychologyColibri.IO
This document provides tips for increasing e-commerce conversion rates using psychological insights. It discusses identifying the three types of buyers - spendthrifts, thrifty, and average - and targeting marketing messages accordingly. Additional tips include admitting shortcomings to build trust, clearly demonstrating the purchasing process, getting email subscribers, using marketplaces to reach more customers, employing a distinctive logo, and understanding customer search behaviors and sales funnels to improve conversions. The article was written by Karol Pokojowczyk and aims to help e-commerce businesses optimize their online marketing and sales.
From ZERO to ONE million $$ ARR in SaaS sales: QuickBlox experienceTaras Filatov
QuickBlox started to focus more on marketing->sales conversions and metrics so this presentation from earlier speaking at Conformato 15 conference today provides some insights into what we learned and what we do including things like the power of content and SEO, green vs red buttons and analytics instruments such as pivot table and reports and users conversion funnel as well as SaaS sales talk code such as INQ -> MQL -> SAL -> SQL -> CLO. Enjoy and good luck with building great SaaS businesses!
10 Things every Sales Manager Should Know about Sales PerformanceAltify
The document outlines 10 key statistics that every sales manager should know about sales performance. Some of the main points include: 2/3 of salespeople miss their quotas; over half of salespeople close deals at less than 40%; the best sales reps are 250% better at qualifying leads; and almost half of all sales teams don't have a defined sales process or playbook. The document emphasizes that knowing these types of statistics about a sales team's performance is important for sales managers to effectively coach the team and implement strategies to improve results.
Blackdot delivers lessons from bechmark sales organisations to help clients ensure they have the right people in the right roles, have the correct strategies to reach their goals and the best practice management disciplines.
Marketing metrics is a framework used by marketers to evaluate marketing performance and justify programs. It measures elements like sales, brand awareness, website traffic, and return on investment. Marketers use metrics to improve company performance, understand competitor responses, and assess marketing assets like brand equity. Metrics allow companies to learn from successes and failures to make better marketing decisions.
The Sales Growth Team charter outlines the purpose, definition, responsibilities, members, mandate, and agreement for the Sales Growth Team. The team's purpose is to develop best practices for achieving revenue goals and identify weaknesses in the sales and marketing process. Key responsibilities include providing leadership, developing sales representatives, ensuring communication between departments, and brainstorming new ideas. The team meets quarterly and is responsible for creating an annual growth plan, providing resources to improve performance, analyzing top performers, and relaying feedback to management.
This document discusses EDI-based sales reporting in the retail industry. It outlines key reasons for understanding sales data from various sources, including preventing out of stock items and managing inventory costs. Common retail math formulas are also described that can be applied to normalized sales data from EDI, ecommerce, and other sources to identify problems and trends. Implementing a sales reporting system costs $250 initially per client and $55 per month per retailer, and pays for itself by helping catch issues early and improve sales and relationships with retailers.
What is the Purpose of a CRM Application?Pipeliner CRM
For a couple of decades now, business technology pundits have told us we needed a CRM application. Yet at the same time, sales forces have continued to complain that CRM is an overbearing administrative burden. This all leads to a particularly pertinent question: What is a CRM application actually for?
IDC provides an overview of the key issues in sales enablement and sales productivity. While sales enablement is a key cornerstone of sales productivity in this challenging economy, IDC finds that most organizations still do not understand the basics of sales enablement or the operational issues that deliver good sales enablement.
This document discusses concepts related to customer relationship management (CRM) and its implementation. It covers CRM marketing initiatives, sales force automation, campaign management, call centers, practices of CRM in different sectors like consumer markets and services. It also discusses potential issues in CRM implementation like customer dissatisfaction, lack of resources or culture change, and recommends information technology tools to enable CRM like Hubspot, Zoho CRM, and defining a CRM roadmap.
Reach Operational Excellence with Territory ManagementKevin Baldacci
The document discusses the importance of carefully managing sales territories through data-driven segmentation and alignment of resources. It provides tips for territory planning such as getting an early start, avoiding disruption, using data to ensure balanced opportunities, and learning from past mistakes. The goal is to maximize sales team productivity and efficiency while reducing costs and turnover.
This document provides an overview of building a world-class sales organization. It discusses how sales organizations can differentiate themselves by optimizing both their sales processes and relationships with customers. The document presents a Sales Performance Optimization Pyramid model for achieving sales excellence, with each level of the pyramid building on the previous ones. The foundational levels include defining customer engagement, creating the right sales team, increasing salesperson efficiency, and improving salesperson effectiveness. Reaching the top of the pyramid involves optimizing sales team effectiveness through dynamic sales processes and analytics. The document argues that sales organizations must address each level of the pyramid to fully leverage how they sell as a competitive advantage.
CRM: A Business Imperative for Companies during the Global Economic DownturnNavik Numsiang
CRM: A Business Imperative for Companies during the Global Economic Downturn
Companies that invest wisely in information technology will reap the rewards
Implementing CRM will enable you to:
Increase revenue-generating activities
Achieve significant cost-savings and on-going productivity improvements
Deliver exceptional and personalised service
NEURAL SALES is an intelligent (AI) solution that evaluates all aspects of your market in real-time, and learns from your interactions, successes, and set-backs.
Sales Soft faces a dilemma on whether to continue developing its comprehensive sales automation software PROCEED or divert resources to a sales forecasting software called Trojan Horse. While Trojan Horse could generate quicker revenue, it would mean abandoning the original goal of becoming a leader in the high-end sales automation market. A long-term analysis shows that continuing PROCEED's development is more profitable, as it has no threats from competitors and is projected to generate over $30 million in revenue by 1998 compared to under $10 million for Trojan Horse. Therefore, to achieve its long-term objectives, Sales Soft should choose the PROCEED option over the diversion to Trojan Horse for short-term gains.
Is the-future-of-sales-ops-as-successful-process-innovatorsDemandFarm
Is The Future Of Sales Ops As Successful Process Innovators?
Experience the transition of sales ops from data aggregators to value creators and now process innovators
1
Evolution of Sales Ops. Stay at the top of your game.
2
How Sales Ops have changed from having a passive role to have an active role in large organizations
3
How sales process innovators will disrupt the industry of sales operations
This document provides an overview of trade marketing and discusses challenges and solutions related to marketing, sales, and management. It begins by defining trade marketing as B2B marketing where products are marketed to companies that will then sell to consumers. It discusses the key players in the supply chain ecosystem and how dynamics have shifted over time. The rest of the document outlines challenges and potential solutions in trade marketing for different functions, including increasing channel base and sales, improving outreach, evaluating impact and optimizing budgets.
Sales Compensation Solution Acquisition Best Practices ReportDemand Metric
This guide suggests a better process for acquiring an ICM solution. For many companies, sales compensation is the largest component of Sales, General and Administrative (SG&A) costs. The monthly calculation and payment of variable sales compensation is often an arduous, manual process that must accommodate a number of exceptions and changes: rarely does a sales compensation plan start and end a fiscal year intact.
The plan must survive the attrition and addition of sales representatives. It must accurately calculate and pay commissions on time, as there are risks and trust issues involved when it doesn’t. While the sales compensation plan is, theoretically, an enabler of revenue growth, these characteristics prevent it from scaling as the business grows.
This guide will examine the problems that motivate ICM solution acquisition, the limitations of acquiring one through a traditional RFP, a recommended approach, an example project plan and conclude with a discussion of associated risks and rewards.
To obtain this document, visit us at http://www.demandmetric.com/register
The document describes Freedom2Act Sales Portfolio Management, a cloud-based sales opportunity management tool. It helps sales teams systematically qualify, plan, and manage progress on sales opportunities to focus on the most valuable deals. The tool provides management comprehensive and up-to-date data on sales pipelines through assessments from salespeople. It improves forecasting and increases sales efficiency by identifying the most and least valuable opportunities to prioritize resources accordingly. Testimonials praise its ability to increase sales focus, produce clear conclusions, and quickly identify attractive sales opportunities.
Increase e-commerce conversion using psychologyColibri.IO
This document provides tips for increasing e-commerce conversion rates using psychological insights. It discusses identifying the three types of buyers - spendthrifts, thrifty, and average - and targeting marketing messages accordingly. Additional tips include admitting shortcomings to build trust, clearly demonstrating the purchasing process, getting email subscribers, using marketplaces to reach more customers, employing a distinctive logo, and understanding customer search behaviors and sales funnels to improve conversions. The article was written by Karol Pokojowczyk and aims to help e-commerce businesses optimize their online marketing and sales.
From ZERO to ONE million $$ ARR in SaaS sales: QuickBlox experienceTaras Filatov
QuickBlox started to focus more on marketing->sales conversions and metrics so this presentation from earlier speaking at Conformato 15 conference today provides some insights into what we learned and what we do including things like the power of content and SEO, green vs red buttons and analytics instruments such as pivot table and reports and users conversion funnel as well as SaaS sales talk code such as INQ -> MQL -> SAL -> SQL -> CLO. Enjoy and good luck with building great SaaS businesses!
Better conversion for E-commerce in 4 stepsConversionista
This document discusses four steps to improve conversion rates for e-commerce sites: 1) Stay on the site by optimizing content above the fold, 2) Find products through improved search/navigation and categorization, 3) Add to cart by optimizing product pages and layout, 4) Checkout by improving form usability and trust. It provides examples and tests from real e-commerce sites that improved conversion rates by optimizing in these key areas.
Conversion Funnels for Web Traffic to Improve ROIAlex Harris
When buying paid web traffic for web marketing campaigns, you should be using a set plan to accomplish your business goals.
The strategy I specialize in is called a conversion funnel. This is an isolate series of pages to build trust, teach visitors about your company and pull them to the conversion, sales or lead generation.
Restaurant recommendation system is a very popular service whose so-
phistication keeps increasing everyday.In this paper we present a per-
sonalised restaurant recommendation system which has two parts to
it. The rst part recommends users' restaurants based on their restau-
rant review history. The second part recommends business owners with
places perfect to open a restaurant with a particular cuisine where the
owner would get the best trac for the restaurant. Using Zomato data,
we built a restaurant recommendation system for the individuals and
business owners. For each user in our data we nd out the cuisine
preferences and other restrictions such as services oered, ambience,
average rating, etc. and based on that we recommend the restaurants
accordingly. We propose a metric that takes the popularity as well as
the sentiment of opinions for the food items based on the user gener-
ated reviews as opposed to other systems where which only consider
the features mentioned above to recommend restaurants.
This document outlines successful SaaS sales strategies discussed in a webinar, including keeping trials short at 14 days, automating 4-6 semi-personalized emails during the trial, calling signups within 5 minutes to address concerns, quickly demonstrating the product's value in 15 minutes or less, relentlessly following up until a yes or no decision is made, setting appropriate prices to get cash upfront, lightly discounting only for annual prepayments, and being careful of customer churn by only selling to qualified buyers.
This document discusses strategies for accelerating SaaS sales online. It identifies the top 5 challenges for online sales as driving traffic, standing out from competitors, capturing attention, removing barriers to sale, and limited budgets. It then provides steps to overcome these, including aligning with buyer personas, developing value propositions, messaging, mastering the customer journey, and integrating sales channels. The document is authored by David Ednie, CEO of SalesChannel Europe, and focuses on audits and workshops to help companies accelerate their SaaS go-to-market strategies and sales performance.
Keep trials short at 14 days and automate personalized emails during the trial with calls to action. Call new signups within 5 minutes with a 70% upbeat tone and 30% content focused demo to showcase value over features in 5-15 minutes. Follow up until getting a yes or no while offering annual pre-paid deals with light discounts and using online chat and a ticket system to generate inbound leads from quality content.
The document discusses how businesses need to adapt to changing customer behaviors and technology trends. It highlights how the rise of cloud computing, mobile devices, and data creation is impacting customer expectations and business models. It emphasizes the need for businesses to rethink their value propositions, channels to market, and data management strategies to keep up with these shifts and unlock new opportunities for growth.
Mass Conversions | Product Mix | Conversion OptimizationRoland Frasier
The 6 Week Fix... 6 step ecommerce marketing tactics and ecommerce optimization strategies for selling physical products on Amazon, media marketing, driving traffic to your website and converting more buyers using conversion optimization CRO strategies for growth hacking your online business.
The presentation starts out by helping you define your model, innovate new products using existing products, develop a product mix with width and depth to your product line development.
Next, it walks you through setting your income budgets and income goal targets by profit center. Then, it provides tools for achieving your revenue goals from reverse engineering lead generation and ad spend by profit center to an email promotions calendar and sales promo calendar template.
Next, it provides exercises for brand development, brand differentiation and product differentiation, and goes one to explain why this is important in light of the different buying values of visitors, customers and repeat purchasers.
The presentation wraps up with our 92 point funnel hacks and funnel optimization matrix. This is a wonderful growth hacking tool for your growth team.
SparkLabs Global Asia E-Commerce Report 2015Bernard Moon
Report focused on e-commerce in Asia. Overviews of China, Japan, Korea, India and Southeast Asia markets (Indonesia, Malaysia, Thailand, Vietnam). Describes the major startups and companies for each market and the investor landscape.
This document discusses different types of e-commerce including B2B, B2C, B2G, C2C, G2C, and G2B. It defines each type and provides examples. The key stages of the e-commerce process are described as a consumer browsing a merchant's website, selecting items, providing payment and address details, receiving order confirmation, and order fulfillment. Advantages of e-commerce include 24/7 availability, low costs, and broad reach, while disadvantages include inability to examine products physically and security risks.
The document discusses three key dos for achieving success with software-as-a-service (SaaS):
1. Choose a large target market to achieve sufficient volume for profitability. Focus initially on small-to-medium businesses.
2. Create a hub on the web by becoming a nexus of high-quality, incoming links to drive traffic to your site from sources like search engines, websites, and blogs.
3. Accelerate organic growth by eliminating purchase barriers and responding to customer needs to motivate prospects through each stage of the buying process using tactics like search engine optimization, content marketing, and product trials. This reduces acquisition costs and increases profitability.
This document provides an overview of competitive advantage in software-as-a-service (SaaS) models. It discusses two main sources of competitive advantage for SaaS businesses: 1) achieving low costs through internet-enabled economies of scale by aggregating customers onto a single infrastructure, and 2) differentiation through internet-enabled processes like automating support and enabling network effects. It also covers topics like alignment of business models with technology and customer needs, and examines how data can both lower adoption costs and raise switching costs over time through application discovery. The document aims to help SaaS entrepreneurs understand the economic fundamentals needed to create successful long-term SaaS businesses.
Oracle Commerce Using ATG & Endeca - Do It Yourself SeriesKeyur Shah
After 2 years of marathon run I was able to complete the self-published book on Oracle Commerce (ATG & Endeca) which covers both the commerce product installation, configuration, concepts, architecture, and some of the open source tools that you can use such as Vagrant, Elasticsearch, Kibana, Logstash, and Splunk.
This book is absolutely free as my contribution to the industry, colleagues, and the commerce community.
The motivation behind this book is “no books written on the subject” and “the goal to make the journey of beginners as painless as possible”.
Hope this will be useful to not just the beginners but also those who embrace open source tools and technologies along with branded products and services.
Modern sales organizations recognize that customers are now empowered with information and often make purchase decisions before engaging with sales reps. To be effective in this new environment, sales teams need modern tools that allow them to engage customers earlier in the sales process through mobile and data-driven insights. Oracle Sales Cloud provides a cloud-based solution that makes sales teams fast, easy to use, mobile, insight-driven and collaborative to build strong pipelines and drive sales results.
Virtual contact center agents - and the processes, management style and technology that support them - should not be seen as cost-cutting measures per se.
Instead, they are a tool to improve business reaction times and access on-demand capabilities that can, and should, improve service quality.
This ebook will tell you more about Virtual Contact Center Agents.
The document discusses how customer experience has become the most important factor for business success and competitive advantage. It outlines how new digital technologies have empowered customers and shifted power from producers to buyers. The document then provides recommendations for companies to build their customer experience strategy, including adopting a customer-centric approach, using data and analytics to understand customers, and creating a seamless experience across all digital channels. It also shares examples of companies that have transformed their customer experience through new technologies.
This document discusses recommendations for traditional on-premise software companies transitioning to a Software as a Service (SaaS) business model. It outlines that building a successful SaaS business requires different capabilities than an on-premise model. Specifically, it recommends that companies 1) segment customers based on their SaaS readiness, 2) design a new sales model focused on subscription volume, and 3) hire and train sales talent accustomed to frequent product changes in SaaS. The document provides examples of companies that have struggled or succeeded in balancing on-premise and SaaS sales models.
Accenture from on premise to the cloudNicholas Yap
This document discusses recommendations for traditional on-premise software companies transitioning to a Software as a Service (SaaS) business model. It outlines that building a successful SaaS business requires different capabilities than an on-premise model. Specifically, it recommends that companies 1) segment customers based on their readiness for SaaS, 2) design a new sales model tailored for SaaS, and 3) hire and retrain sales talent accustomed to the faster release cycles of SaaS. The document provides examples of companies that have struggled or succeeded in balancing on-premise and SaaS sales models.
This document explains Oracle CRM On Demand at a high level. To see how CRM would fit with your organization or to see the product in action contact me.
Webinar: Drive Growth by Reinventing Agent – Carrier workflow using SalesforceThe Digital Insurer
Drive Growth By Reinventing Agent-Carrier Workflow Using Salesforce
This webinar discussed how insurers can drive growth by reinventing their agent-carrier workflows using Salesforce. It featured presentations on industry trends, the Salesforce Insurance Cloud and Vlocity Insurance solutions. A customer success story from NBIS showed how implementing Salesforce improved productivity, growth tracking and executive reporting. The webinar encouraged insurers to embrace new technologies to enhance operational and customer experiences.
Soffront CRM offers a highly configurable and low cost CRM package for mid-size businesses. It provides all the key sales, marketing, and customer service functionality needed in a flexible way. The unique architecture and design of Soffront CRM allows customers to generate custom code based on their specifications, enabling quick and inexpensive changes to the system to meet evolving business needs without requiring extensive programming. This flexibility is designed to provide mid-size businesses with a CRM solution that can easily adapt to their fast-paced, changing environments at a lower total cost of ownership than other options.
Blueworx Whitepaper: The Journey of Contact Center Cloud MigrationBlueworx
The document provides 10 tips for successfully migrating a contact center to the cloud. It emphasizes assessing current technology and business objectives, reviewing automation capabilities, developing a migration roadmap, proving out concepts, and establishing ongoing support. The overall message is that migrating to a cloud solution with Blueworx can reduce costs while improving the customer experience and delivering ongoing business value through new features and control.
This document summarizes the key topics discussed at a research event hosted by The Eventful Group regarding challenges utilities face when using SAP software. The Eventful Group conducted interviews with 100 utility customers and SAP stakeholders. Customers agreed SAP provides value but raised concerns about change management, user experience, enterprise asset management, analytics, financials, human capital management, cloud/S4HANA, customer service, organizational alignment, safety/compliance, mobility, grid modernization, implementations and upgrades, and SAP roadmaps. The Eventful Group aims to address these issues at its upcoming SAP for Utilities conference.
The document discusses Oracle's Customer Experience Cloud for midsize businesses. It highlights how the cloud can help midsize businesses address key challenges in marketing, sales, service and decision making. It describes solutions for modern marketing, sales, CPQ and service that integrate to provide a complete customer experience and drive business transformation.
Cloudway is a consulting firm that provides strategic sourcing, CRM consulting, HRM solutions, ERP implementation, and cloud integration services. It has a large team in India to help enterprises source more efficiently and improve operations. Cloudway's mission is to act as a trusted partner for clients' IT transformations and technology projects. It has expertise in providing cloud platforms and solutions through innovative partnerships with leading technology companies.
The document provides an overview of The Value Management Company, including its consulting services in areas such as CRM, sales performance management, and governance, risk and compliance. It then discusses software-as-a-service (SaaS) and how this delivery model provides benefits over traditional on-premise software. Specific SaaS solutions from Salesforce.com and other vendors are presented, along with their capabilities and advantages for customers.
Fast-Track Your O2C Cycle With AR Automation - Techwave.pdfAnil
Sales, supply chain, and compliance aspects make the initial cash cycle a reasonably complex process. AR automation is one way by which organizations can shorten the cash conversion cycle and improve operational excellence. It also allows financial executives to build a solid foundation for a holistic, sustainable O2C process.
FinancialForce Professional Services Automation (PSA) DatasheetSwiftype
FinancialForce Professional Services Automation (PSA) is a cloud based services solution that leverages the power of Salesforce CRM and Force.com to manage your people, customers, projects and financials in one integrated services management application.
At Gunaatita, we are a trusted Microsoft BizSpark startup end-to-end Software solutions & Web development Company that provides excellent services in Enterprise mobility solutions, Software product engineering, Content Management System, CRM and Mobile applications using Java & .Net Technologies. We are committed to provide great value to our customers as a trusted offshore partner with our experience and expertise in cutting edge technology and highly process oriented execution.
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The Radar reflects input from APCO’s teams located around the world. It distils a host of interconnected events and trends into insights to inform operational and strategic decisions. Issues covered in this edition include:
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Part 2 Deep Dive: Navigating the 2024 Slowdownjeffkluth1
Introduction
The global retail industry has weathered numerous storms, with the financial crisis of 2008 serving as a poignant reminder of the sector's resilience and adaptability. However, as we navigate the complex landscape of 2024, retailers face a unique set of challenges that demand innovative strategies and a fundamental shift in mindset. This white paper contrasts the impact of the 2008 recession on the retail sector with the current headwinds retailers are grappling with, while offering a comprehensive roadmap for success in this new paradigm.
Presentation by Herman Kienhuis (Curiosity VC) on Investing in AI for ABS Alu...Herman Kienhuis
Presentation by Herman Kienhuis (Curiosity VC) on developments in AI, the venture capital investment landscape and Curiosity VC's approach to investing, at the alumni event of Amsterdam Business School (University of Amsterdam) on June 13, 2024 in Amsterdam.
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[To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a curated compilation of PowerPoint diagrams and templates designed to illustrate 20 different digital transformation frameworks and models. These frameworks are based on recent industry trends and best practices, ensuring that the content remains relevant and up-to-date.
Key highlights include Microsoft's Digital Transformation Framework, which focuses on driving innovation and efficiency, and McKinsey's Ten Guiding Principles, which provide strategic insights for successful digital transformation. Additionally, Forrester's framework emphasizes enhancing customer experiences and modernizing IT infrastructure, while IDC's MaturityScape helps assess and develop organizational digital maturity. MIT's framework explores cutting-edge strategies for achieving digital success.
These materials are perfect for enhancing your business or classroom presentations, offering visual aids to supplement your insights. Please note that while comprehensive, these slides are intended as supplementary resources and may not be complete for standalone instructional purposes.
Frameworks/Models included:
Microsoft’s Digital Transformation Framework
McKinsey’s Ten Guiding Principles of Digital Transformation
Forrester’s Digital Transformation Framework
IDC’s Digital Transformation MaturityScape
MIT’s Digital Transformation Framework
Gartner’s Digital Transformation Framework
Accenture’s Digital Strategy & Enterprise Frameworks
Deloitte’s Digital Industrial Transformation Framework
Capgemini’s Digital Transformation Framework
PwC’s Digital Transformation Framework
Cisco’s Digital Transformation Framework
Cognizant’s Digital Transformation Framework
DXC Technology’s Digital Transformation Framework
The BCG Strategy Palette
McKinsey’s Digital Transformation Framework
Digital Transformation Compass
Four Levels of Digital Maturity
Design Thinking Framework
Business Model Canvas
Customer Journey Map
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[To download this presentation, visit:
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This PowerPoint compilation offers a comprehensive overview of 20 leading innovation management frameworks and methodologies, selected for their broad applicability across various industries and organizational contexts. These frameworks are valuable resources for a wide range of users, including business professionals, educators, and consultants.
Each framework is presented with visually engaging diagrams and templates, ensuring the content is both informative and appealing. While this compilation is thorough, please note that the slides are intended as supplementary resources and may not be sufficient for standalone instructional purposes.
This compilation is ideal for anyone looking to enhance their understanding of innovation management and drive meaningful change within their organization. Whether you aim to improve product development processes, enhance customer experiences, or drive digital transformation, these frameworks offer valuable insights and tools to help you achieve your goals.
INCLUDED FRAMEWORKS/MODELS:
1. Stanford’s Design Thinking
2. IDEO’s Human-Centered Design
3. Strategyzer’s Business Model Innovation
4. Lean Startup Methodology
5. Agile Innovation Framework
6. Doblin’s Ten Types of Innovation
7. McKinsey’s Three Horizons of Growth
8. Customer Journey Map
9. Christensen’s Disruptive Innovation Theory
10. Blue Ocean Strategy
11. Strategyn’s Jobs-To-Be-Done (JTBD) Framework with Job Map
12. Design Sprint Framework
13. The Double Diamond
14. Lean Six Sigma DMAIC
15. TRIZ Problem-Solving Framework
16. Edward de Bono’s Six Thinking Hats
17. Stage-Gate Model
18. Toyota’s Six Steps of Kaizen
19. Microsoft’s Digital Transformation Framework
20. Design for Six Sigma (DFSS)
To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations
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