S200515 storage-insights-ist2020-v2001d

IBM Storage Insights:
Effective ways to make
Storage Admin life easier
Tony Pearson
IBM Master Inventor and Senior IT
Architect
2020 IBM Systems Technical University
5-7 February | Istanbul, Turkey

Agenda
IBM Systems Technical University © Copyright IBM Corporation 2020 2
What is IBM Storage Insights?
Steps to deploy the collector
Make Storage Admin life even
easier with Storage Insights Pro!

IBM Storage Insights
3
• Enterprise-proven, cognitive, cloud-based,
storage insights platform
• Entitled – Available for no additional charge
for every IBM block storage system
• Primary use cases
– Holistic storage monitoring
– Storage systems analytics
– Planning tools to optimize storage
infrastructure
– Proactive storage diagnostics to reduce
downtime and focused on time to resolution
IBM Systems Technical University © Copyright IBM Corporation 2020

IBM Storage Insights Architecture
4
Line of Business
Infrastructure
Team
• Resource Grouping
• Customized Alerting
IBM Support
• Configuration best practices
• Environment analytics
• Predictive analytics
• Remote diagnostics
• Faster time-to-resolution
IBM Cloud
https
• One way communication
• Data at rest is AES 256-bit encrypted
• Metadata “data lake” has no client identity information
• ISO/IEC 27001 ISM certified
• Single point of metadata collection
FlashSystem
A9000R
FlashSystem
V840, V9000
SAN Volume
Controller
Storwize V5030F
Storwize V5000
Storwize V7000F
Storwize V7000 XIV Gen3 FlashSystem 840, 900FlashSystem
A9000
Multiple IBM
systems supported
DS8000 VersaStack

 ISO/IEC 27001 ISM certified
 HIPAA / Blue Diamond ready
 GDPR compliant
 Communication is one way, encrypted and compressed
 Data at rest is AES 256-bit encrypted
 Only metadata about your storage is collected
Personal, identity,
and application data
are never accessed
Storage Insights is secure

Provides integration to IBM Support!
 Easy IBM Support Ticket Creation
 IBM Support History
 Easy Log Package submission and receipt
 IBM support shares the same view of your
infrastructure
IBM Spectrum Control
On premise, multi-vendor storage monitoring and
automation tool.
Manage storage systems, software-defined storage,
storage-area network (SAN) fabrics and devices.
Storage can be seen from multiple perspectives,
including departmental, application and server
views.
What if I already have IBM Spectrum Control?

Agenda
How to get started

Three steps to get started…
8
Head over to
https://ibm.biz/insightsreg
Follow the link to get and
install the data collector
If your controllers are not
there…
1 2 3Sign up! Login to your
Dashboard
Register your
Controllers

Deployed instantly from the Cloud
9
Data Collector
 Runs on a lightweight VM, 1 GB RAM and 500 MB
of available disk space
 Supports IBM legacy devices
• Data collector connects your on-premises storage
environment with the cloud-based service
• Designed for security and efficiency
• All communication between the data collector
and the service is encrypted and compressed.
• All communication is initiated from the
collector only, no LAN-external access to the
collector or the storage devices.
• Various security certifications (FISMA, ISO
2700x)
• No administration/maintenance effort for the local
data collector.

Read the Fact Sheet
10
Light weight data collector
Install on physical server or VM –
AIX, Linux or Windows
Read the Fact Sheet to learn:
• What metadata is collected
• What data isn’t collected
• How data is sent securely
• How data is stored securelyhttp://ibm.biz/storageinsightsfacts

Collector Setup
11
Setup takes 5 minutes
• Download
• Copy
• Extract
• Run

Collector – Optimized for firefwall configuration
12
Custom URL end point that will only accept data from
your data collector
• Static url
• Static port
• Outbound traffic only
Yes, we support a proxy

Completing Connection
13IBM Systems Technical University © Copyright IBM Corporation 2020

Deploy multiple collectors for high availability
14
Deploy multiple data
collectors for
High availability
Multiple data centers
Storage Insights
automatically
coordinates which data
collector to use for each
device
If a data collector fails,
another automatically
takes over

Enterprise Storage Dashboard – Tile View
All your storage shown on a
single dashboard.
This dashboard is on the
cloud, so even if you support
your storage systems after
hours, you can get to it and
use it as your first point for
any problem validation and
diagnosis.

Enterprise Storage Dashboard – Table View
16
If you do not like the new tile
view, you can switch over to a
traditional table view
Like any table view, you can
sort it by column, customize
the columns you want to see
and then drill into the item you
are interested in

Enterprise Storage Dashboard – Reporting
17
Available Capacity
Recent Performance

Enterprise Storage Dashboard – Problems at the Top
18
Systems with
Problems are at
the top
Want the
performance info,
flip the tab

Device Dashboard – Drill Down
19
Recent Performance
Capacity Information
Get Support from IBM

Recent Events
Device Events

Device Support
Current Open
Tickets with IBM Send Logs to IBM
IBM PMR Number

Enterprise Storage Dashboard – Being Proactive

Agenda
How to get started

Product Comparison
24
Capability
(Entitled)
IBM Storage Insights Pro
(Subscription)
Monitoring Health, Performance and Capacity  
Filter events to quickly isolate trouble spots  
Drill down performance workflows to enable deep troubleshooting 
Application / server storage performance troubleshooting 
Customizable multi-conditional alerting 
Support
Services
Simplified ticketing / log workflows and ticket history  
Proactive notification of risks (select systems)  
Device
Analytics
Part failure prediction  
Configuration best practice  
Customized upgrade recommendation  
TCO Analytics Capacity planning 
Performance planning 
Application / server storage consumption 
Capacity optimization with reclamation planning 
Data optimization with tier planning 

Performance interval, retention
Storage
Insights
Storage
Insights Pro
Spectrum
Control
Standard
Spectrum
Control
Advanced
Interval 5 min 5 min 1, 5, 15 min 1, 5, 15 min
Retention
Sample
Hourly
Daily
24h
n/a
n/a
2 weeks
4 weeks
52 weeks
Up to 12 weeks
Up to 24 weeks
Up to 156 weeks
Up to 12 weeks
Up to 24 weeks
Up to 156 weeks
• Note: the 1 minute interval is only retained for 7 days but aggregated to 5 minute
data and retained for the user defined duration
=> On premises implementations support larger databases to accommodate custom data retention
31016931USENIBM Systems Technical University © Copyright IBM Corporation 2020 25

Detailed Device Config and Relationship
26
Pro

27
Pro
When you drill into a single device you'll
notice the additional detail that you see
on that device
More performance metrics can be
reported
More detail about the disks, controllers,
pools, host groups, connections, ports
and hosts connected to the controller

28
Pro

Detailed Device Performance Analysis You can report and view many reports on
many aspects of your controller.
• CPU performance
• Port performance
• Pool performance
Find a time interval that is concerning,
with a single click all the performance
charts will synchronize to the same time
interval

Detailed Device Best Practice Performance Guidelines
30
Pro
Response time
exceeds threshold
Variance over
Threshold
Which workloads impact the performance
of the devices - and what indicators are
there to show when that is occurring
A single dashboard to see if that is
occurring and how long it has been.

Business Impact Analysis by Department or Application
31
Pro
You can group your LUNs into an
Department or Application view - and
understand how that group is performing.

File and Object Systems Management
32
Pro
Bring visibility to IBM Spectrum Scale
and IBM Cloud Object Storage

Reclamation Optimization
33
Pro
Identify allocated by unassigned storafge
Breakdown ›by tier‹ allows easy
estimation of potentially saved amount

Tiered Planning Recommendations
34
Pro
Advanced analytics based tier planning
predictions
Tier recommendations based on actual
utilization and configuration
Specific volumes are identified along with
source and target tier to provide
immediately actionable visibility

Thank you!
Tony Pearson
IBM Master Inventor and Senior IT Architect
tpearson@us.ibm.com
+1-520-799-4309
Please complete the Session
Evaluation!

IBM Storage Insights – Supported Storage
36
Storage System Storage Insights Storage Insights Pro
DS8000® ✔ ✔
EMC VMAX ✔
EMC VNX ✔
FlashSystem 840 ✔ ✔
FlashSystem 900 ✔ ✔
FlashSystem A9000 ✔ ✔
FlashSystem A9000R ✔ ✔
FlashSystem V840 ✔ ✔
FlashSystem V9000 ✔ ✔
FlashSystem ✔ ✔
IBM Cloud Object Storage ✔
IBM SONAS ✔
IBM Spectrum Accelerate™ ✔ ✔
IBM Spectrum Scale™ (ESS and GSS) ✔
IBM Spectrum Virtualize™ ✔ ✔
SAN Volume Controller ✔ ✔
Storwize® V3500 ✔ ✔
Storwize V3700 ✔ ✔
IBM Flex System V7000 Storage Node ✔ ✔
Storwize V7000 Unified (block only) ✔ ✔
XIV® ✔ ✔
* Some capabilities for seeing tickets and managing the support workflows will be different for select systems.
Direct support for most
IBM storage, including
flash, file, object,
software-defined and
block solutions

About the Speaker
Tony Pearson is a Master Inventor, Content Manager, Blogger and Senior IT Architect
focused on the IBM Systems product line. Tony joined IBM Corporation in 1986 in Tucson,
Arizona, USA, and has lived there ever since. In his current role, Tony organizes the
content of IBM Systems Technical University (TechU) events and presents on IBM Z,
LinuxONE, Storage, IT Leadership and Professional Development topics.
Tony writes the “Tony @ TechU” blog and has published a series of books: Inside System
Storage: Volume I through V. Tony was formerly the chief architect of IBM Spectrum
Control software development.
Over the past years, Tony has worked in development, marketing and consulting for various
hardware and software products. Tony has a Bachelor of Science degree in Software
Engineering, and a Master of Science degree in Electrical Engineering, both from the
University of Arizona. Tony is an inventor or co-inventor of 19 patents in the field of
electronic data storage, systems and software.
9000 S. Rita Road
Bldg 9032 Floor 1
Tucson, AZ 85744
+1 520-799-4309 (Office)
tpearson@us.ibm.com
Tony Pearson
Content Manager,
Blogger, and
Senior IT Management
Consultant
IBM Systems

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