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Rush Orders, Specialized Requirements, New Commodities,
and More – Finding New Suppliers for Various Use Cases
Chris Wang, Senior Director, Product Marketing, Ariba Discovery, SAP Ariba
Brian Bender, Senior Director, Global Purchasing, JM Huber / March 16, 2016
Public
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Public
Agenda
Introductions
Ariba Discovery Insights
Learning from JM Huber’s Experience
Q&A
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Public
Introductions
Chris Wang
Senior Director, Product Marketing, Ariba Discovery, SAP Ariba
Brian Bender
Senior Director, Global Purchasing, JM Huber
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Public
B2B eCommerce is evolving rapidly
E-COMMERCE IS HUGE
B2B e-commerce will hit $12 trillion in sales worldwide by 2020, up from $5.5 trillion
in 2012.1
B2B E-COMMERCE SALES ALMOST DOUBLE B2C
Customer-facing front-end B2B e-commerce will reach $559 billion – that number
excludes EDI transactions
CONSUMERIZATION OF B2B
80% of companies implementing B2B e-commerce believe that their customer
expectations have changed due to B2C practices
BUYERS WANT ENHANCED SEARCH
76% of B2B buyers listed Enhanced Search as one of their top three features, with 48%
of B2B sellers citing enhanced search as a top technology priority
B2B BUYING DECISIONS
57% of the buying process is done prior to engaging with Sales. B2B sites should be
sales tools assisting the buying process.
*Information from a Frost & Sullivan study (http://ecommerceandb2b.com/b2b-e-commerce-trends-statistics/)
1This number is exclusive of EDI
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Public
High importance of supplier discovery
Driving Compliance
(3-Bids & Buy)
Unanticipated
Rush Orders
Secondary
Sources
Low-cost
Country Sourcing
Specialized
Requirements
New
Commodity
• Cycle time of traditional process is
too long to address stock-outs or
quality problems
• Approved vendor lists quickly become
outdated for service markets where
personnel turnover is high
• Higher demand for supplier risk
management
• Lack of enterprise resource or expertise
• Compliance in lower-priority commodities
outside strategic sourcing coverage
• Company-wide requirements for 3 bids
• Traditional search tools do not identify
eBusiness technical abilities, minority,
veteran, women-owned, green certification
• Expertise is difficult to find
• Enterprises have not yet invested in it
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Public
Missed savings with too few suppliers
Source: Ariba OND Sourcing Customer Averages 2011; Ariba GSO Services Experience, 2010
0%
5%
15%
20%
30%
25%
10%
2 3 4 5 6 7 8 9 10 11 12 13
Number of Participants
AverageSavings
Average number
of participating
suppliers
Missed savings
opportunities with
too few suppliers
Savings vs. Number of Bidders
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Public
Traditional supplier discovery process
SUB-OPTIMAL TRADING PARTNER DECISIONS
TIME CONSUMING
RESOURCE INTENSIVE
POOR QUALITY OF
INFORMATION
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Public
Traditional supplier discovery process
Time Consuming
FIGURE OUT POTENTIAL SUPPLIERS
RESEARCH WEBSITES
SEARCH FOR CONTACT DETAILS
FIND RIGHT CONTACT PERSON
CALL, LEAVE A MESSAGE, CALL
AGAIN…
FIND OUT IF THEY CAN DO IT
POSSIBLY GET A QUOTE
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Public
Traditional supplier discovery process
Poor Quality of Information
CAN THEY DO THE JOB?
IN THE AREA I NEED?
BY THE REQUIRED DATE?
FOR THE NEEDED AMOUNT?
AT THE RIGHT QUALITY?
IN THE COLORS I NEED?
DO THEY HAVE THE RIGHT CERTIFICATIONS?
WITHIN BUDGET?
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Public
“I’m looking for…” “I can offer that!” “Perfect Match!”
Introducing Ariba DiscoveryTM: matching you with suppliers who
offer products and services you need
US$5 billion+ in buyer
postings
20,000 categories
4,000+ buying organizations
1,000,000+ suppliers
in network
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Public
Save time and resources
Describe your buying needs in a posting, and get
matched to suppliers – it’s free!
FAST RESULTS
QUICK & EASY
Receive quotes from
interested suppliers and
compare multiple bids
Describe your buying
needs. It takes less than
10 minutes
SELECT THE BEST
Choose the supplier that
best meets your needs
Find relevant new suppliers faster and easier than
through traditional search methods
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Public
Strong supplier community
2 MILLION+ SUPPLIERS
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Public
Find suppliers for common…or uncommon things
Specialty Retailer: $3M,
Pizza Slice Box and Hot Wing Box
Major University: $75K,
Championship Rings
Consumer Products Company $1M,
Shelf-stable fish
Specialty Retailer: $500K,
Mannequins
Luxury Retail Brand: $500K,
Global Mystery Shopper
Hong Kong Buyer: $1M,
Straight and Safety Pins
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Public
Major US Retailer: $1M,
Artificial Christmas Trees
Food Distribution Company: $1M,
Peanuts in Shells
Consumer Products Company $1M,
Toilet Paper
Specialty Retailer: $500K,
Pickles
Major Retailer: $500K,
Organic Dog Treats
Beauty Salon: $50K,
Human Hair
Find suppliers for common…or uncommon things
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Public
“Exactly what I need!”
products
territories
diversity
activity
ratings
services
location
industry
green quality
membership last updated
references credit score
certification
How the matching works
Ariba Discovery’s powerful matching algorithm takes supplier’s
whole profile into account when matching them to buyers
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Public
FAST & EASY INTERACTIVE
EFFECTIVE
TRUSTEDIT’S FREE!
Save up to 90% time and
75% cost finding and
qualifying suppliers
Lower your cost by 15%,
reduce lead time, and
improve quality
Communicate with buyers
and prospects in real time
Join other buyers who post
over $5B USD per year in
business volume
Post your buying needs
in 10 minutes,
and get matched to
suppliers at no risk
Key benefits
INTEGRATED
Easily bring suppliers into
your Ariba Sourcing,
Procure-to-Pay, or Spot
Quote projects from the start
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Public
Additional savings with more suppliers
Source: Ariba OND Sourcing Customer Averages 2011; Ariba GSO Services Experience, 2010
Savings vs. Number of Bidders
0%
5%
15%
20%
30%
25%
10%
2 3 4 5 6 7 8 9 10 11 12 13
Number of Participants
AverageSavings
Average number
of participating
suppliers
Missed savings
opportunities with
too few suppliers
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Public
How Ariba Discovery fits into the SAP Ariba solution suite
Supplier Management
SAP Ariba procurement solutions
Ariba Spot Buy (w/ P2P, P2O, APC)
Ariba Sourcing w/ Ariba Discovery
SAP Ariba sourcing solutions
Plan Request Approve Order Receive Manage PayContractSourceBUYERS
SELLERS
Source & Contract Request & Buy Invoice & Pay
Customer Management
Confirm Fulfill Invoice Monitor CashContractMarket Bid Specify
Strategic
Spend
Tactical
Spend
Ad-Hoc (Non-
Contracted)
Spend
Ariba Spot Quote
SAP Ariba procurement solutions
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Public
A few pointers
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Public
REVIEW PROFILES OF
SUPPLIERS WHO
RESPONDED WITH BIDS
REVIEW PROFILES WHEN
PREVIEWING SUPLIERS
Rich supplier information via supplier profile page
PROFILE FEATURES
• Company information
• Product and service categories, ship-to
and service locations, and industries
• Diversity, quality, green classifications
• Transacting relationships
• Ariba-Ready certification
• Customer references and ratings
Review suppliers’ profile pages to learn more about their
capabilities and credentials
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Public
Collaborate and build relationships with new suppliers
Build your relationship with new
suppliers through a variety of channels
SEND MESSAGES
Contact suppliers you find interesting
ANSWER QUESTIONS
Provide more details to suppliers through Q&As
and messages
VET SUPPLIERS
Review supplier ratings and customer references
REVIEW SUPPLIERS
Get presented with matching suppliers within your
Ariba Sourcing solution
GET NOTIFIED
Get e-mail alerts for new postings and bidding progress
@
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Public
Manage your own presence with buyer portal page
BUYER PORTAL PAGE
• Company information
• Product and service categories, ship-to
and service locations, and industries
• Unique URL
• Centrally displayed aggregate list of
current buying opportunities (RFI, RFQ)
posted by your organization
Share your portal page with suppliers
to increase awareness of your
buying opportunities
THIS IS HUBER
08.03.12
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Public
The Huber portfolio
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Public
JM Huber and its challenges
Challenges
Complicated sourcing process across a broad
range of products:
 8 different businesses, 27 process
manufacturing plants
Managing spend across 5 continents in direct &
indirect categories:
 FY 2015 spend = $1.1 billion
Manage large capital goods budget:
 FY 2015 = $135M
Manage MRO & plant services:
 FY 2105 = $60 million
Center led with decentralized execution at the
plant level:
 Plant buys focused on local sellers
 Multiple ERP applications
 Several organizational designs
Enhances the performance of industrial products with applications and support
across a variety of industries and markets
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Public
Organizational KPIs for purchasing – global sourcing efforts
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Public
Organizational KPIs for purchasing – global sourcing efforts
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Public
JM Huber and Ariba Discovery
Uses Ariba Discovery to easily find sellers for a broad range of products across
manufacturing footprint
Ariba Discovery Results:
 Receives multiple competitive offers on a single platform
 Provides easy access for lower-dollar ‘Spot Buys’
 Expands number of potential sellers quickly
 Lowers sourcing & delivery lead time from several weeks down to sometimes days
 Best used for standard ‘commodity’ grade equipment vs. specialty
 Provides easy platform ability for market tests
 Alleviates local capacity issues and enhances productivity of plant and category buyers
 Quickly conducts market research and seller identification in new markets
Thank you
© 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Public
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Rush Orders, Specialized Requirements, New Commodities, and More – Finding New Suppliers for Various Use Cases

  • 1. Rush Orders, Specialized Requirements, New Commodities, and More – Finding New Suppliers for Various Use Cases Chris Wang, Senior Director, Product Marketing, Ariba Discovery, SAP Ariba Brian Bender, Senior Director, Global Purchasing, JM Huber / March 16, 2016 Public
  • 2. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 10Public Agenda Introductions Ariba Discovery Insights Learning from JM Huber’s Experience Q&A
  • 3. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 11Public Introductions Chris Wang Senior Director, Product Marketing, Ariba Discovery, SAP Ariba Brian Bender Senior Director, Global Purchasing, JM Huber
  • 4. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 12Public B2B eCommerce is evolving rapidly E-COMMERCE IS HUGE B2B e-commerce will hit $12 trillion in sales worldwide by 2020, up from $5.5 trillion in 2012.1 B2B E-COMMERCE SALES ALMOST DOUBLE B2C Customer-facing front-end B2B e-commerce will reach $559 billion – that number excludes EDI transactions CONSUMERIZATION OF B2B 80% of companies implementing B2B e-commerce believe that their customer expectations have changed due to B2C practices BUYERS WANT ENHANCED SEARCH 76% of B2B buyers listed Enhanced Search as one of their top three features, with 48% of B2B sellers citing enhanced search as a top technology priority B2B BUYING DECISIONS 57% of the buying process is done prior to engaging with Sales. B2B sites should be sales tools assisting the buying process. *Information from a Frost & Sullivan study (http://ecommerceandb2b.com/b2b-e-commerce-trends-statistics/) 1This number is exclusive of EDI
  • 5. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 13Public High importance of supplier discovery Driving Compliance (3-Bids & Buy) Unanticipated Rush Orders Secondary Sources Low-cost Country Sourcing Specialized Requirements New Commodity • Cycle time of traditional process is too long to address stock-outs or quality problems • Approved vendor lists quickly become outdated for service markets where personnel turnover is high • Higher demand for supplier risk management • Lack of enterprise resource or expertise • Compliance in lower-priority commodities outside strategic sourcing coverage • Company-wide requirements for 3 bids • Traditional search tools do not identify eBusiness technical abilities, minority, veteran, women-owned, green certification • Expertise is difficult to find • Enterprises have not yet invested in it
  • 6. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 14Public Missed savings with too few suppliers Source: Ariba OND Sourcing Customer Averages 2011; Ariba GSO Services Experience, 2010 0% 5% 15% 20% 30% 25% 10% 2 3 4 5 6 7 8 9 10 11 12 13 Number of Participants AverageSavings Average number of participating suppliers Missed savings opportunities with too few suppliers Savings vs. Number of Bidders
  • 7. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 15Public Traditional supplier discovery process SUB-OPTIMAL TRADING PARTNER DECISIONS TIME CONSUMING RESOURCE INTENSIVE POOR QUALITY OF INFORMATION
  • 8. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 16Public Traditional supplier discovery process Time Consuming FIGURE OUT POTENTIAL SUPPLIERS RESEARCH WEBSITES SEARCH FOR CONTACT DETAILS FIND RIGHT CONTACT PERSON CALL, LEAVE A MESSAGE, CALL AGAIN… FIND OUT IF THEY CAN DO IT POSSIBLY GET A QUOTE
  • 9. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 17Public Traditional supplier discovery process Poor Quality of Information CAN THEY DO THE JOB? IN THE AREA I NEED? BY THE REQUIRED DATE? FOR THE NEEDED AMOUNT? AT THE RIGHT QUALITY? IN THE COLORS I NEED? DO THEY HAVE THE RIGHT CERTIFICATIONS? WITHIN BUDGET?
  • 10. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 18Public “I’m looking for…” “I can offer that!” “Perfect Match!” Introducing Ariba DiscoveryTM: matching you with suppliers who offer products and services you need US$5 billion+ in buyer postings 20,000 categories 4,000+ buying organizations 1,000,000+ suppliers in network
  • 11. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 19Public Save time and resources Describe your buying needs in a posting, and get matched to suppliers – it’s free! FAST RESULTS QUICK & EASY Receive quotes from interested suppliers and compare multiple bids Describe your buying needs. It takes less than 10 minutes SELECT THE BEST Choose the supplier that best meets your needs Find relevant new suppliers faster and easier than through traditional search methods
  • 12. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 20Public Strong supplier community 2 MILLION+ SUPPLIERS
  • 13. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 21Public Find suppliers for common…or uncommon things Specialty Retailer: $3M, Pizza Slice Box and Hot Wing Box Major University: $75K, Championship Rings Consumer Products Company $1M, Shelf-stable fish Specialty Retailer: $500K, Mannequins Luxury Retail Brand: $500K, Global Mystery Shopper Hong Kong Buyer: $1M, Straight and Safety Pins
  • 14. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 22Public Major US Retailer: $1M, Artificial Christmas Trees Food Distribution Company: $1M, Peanuts in Shells Consumer Products Company $1M, Toilet Paper Specialty Retailer: $500K, Pickles Major Retailer: $500K, Organic Dog Treats Beauty Salon: $50K, Human Hair Find suppliers for common…or uncommon things
  • 15. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 23Public “Exactly what I need!” products territories diversity activity ratings services location industry green quality membership last updated references credit score certification How the matching works Ariba Discovery’s powerful matching algorithm takes supplier’s whole profile into account when matching them to buyers
  • 16. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 24Public FAST & EASY INTERACTIVE EFFECTIVE TRUSTEDIT’S FREE! Save up to 90% time and 75% cost finding and qualifying suppliers Lower your cost by 15%, reduce lead time, and improve quality Communicate with buyers and prospects in real time Join other buyers who post over $5B USD per year in business volume Post your buying needs in 10 minutes, and get matched to suppliers at no risk Key benefits INTEGRATED Easily bring suppliers into your Ariba Sourcing, Procure-to-Pay, or Spot Quote projects from the start
  • 17. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 25Public Additional savings with more suppliers Source: Ariba OND Sourcing Customer Averages 2011; Ariba GSO Services Experience, 2010 Savings vs. Number of Bidders 0% 5% 15% 20% 30% 25% 10% 2 3 4 5 6 7 8 9 10 11 12 13 Number of Participants AverageSavings Average number of participating suppliers Missed savings opportunities with too few suppliers
  • 18. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 26Public How Ariba Discovery fits into the SAP Ariba solution suite Supplier Management SAP Ariba procurement solutions Ariba Spot Buy (w/ P2P, P2O, APC) Ariba Sourcing w/ Ariba Discovery SAP Ariba sourcing solutions Plan Request Approve Order Receive Manage PayContractSourceBUYERS SELLERS Source & Contract Request & Buy Invoice & Pay Customer Management Confirm Fulfill Invoice Monitor CashContractMarket Bid Specify Strategic Spend Tactical Spend Ad-Hoc (Non- Contracted) Spend Ariba Spot Quote SAP Ariba procurement solutions
  • 19. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 27Public A few pointers
  • 20. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 28Public REVIEW PROFILES OF SUPPLIERS WHO RESPONDED WITH BIDS REVIEW PROFILES WHEN PREVIEWING SUPLIERS Rich supplier information via supplier profile page PROFILE FEATURES • Company information • Product and service categories, ship-to and service locations, and industries • Diversity, quality, green classifications • Transacting relationships • Ariba-Ready certification • Customer references and ratings Review suppliers’ profile pages to learn more about their capabilities and credentials
  • 21. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 29Public Collaborate and build relationships with new suppliers Build your relationship with new suppliers through a variety of channels SEND MESSAGES Contact suppliers you find interesting ANSWER QUESTIONS Provide more details to suppliers through Q&As and messages VET SUPPLIERS Review supplier ratings and customer references REVIEW SUPPLIERS Get presented with matching suppliers within your Ariba Sourcing solution GET NOTIFIED Get e-mail alerts for new postings and bidding progress @
  • 22. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 30Public Manage your own presence with buyer portal page BUYER PORTAL PAGE • Company information • Product and service categories, ship-to and service locations, and industries • Unique URL • Centrally displayed aggregate list of current buying opportunities (RFI, RFQ) posted by your organization Share your portal page with suppliers to increase awareness of your buying opportunities
  • 24. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 32Public The Huber portfolio
  • 25. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 33Public JM Huber and its challenges Challenges Complicated sourcing process across a broad range of products:  8 different businesses, 27 process manufacturing plants Managing spend across 5 continents in direct & indirect categories:  FY 2015 spend = $1.1 billion Manage large capital goods budget:  FY 2015 = $135M Manage MRO & plant services:  FY 2105 = $60 million Center led with decentralized execution at the plant level:  Plant buys focused on local sellers  Multiple ERP applications  Several organizational designs Enhances the performance of industrial products with applications and support across a variety of industries and markets
  • 26. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 34Public Organizational KPIs for purchasing – global sourcing efforts
  • 27. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 35Public Organizational KPIs for purchasing – global sourcing efforts
  • 28. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 36Public JM Huber and Ariba Discovery Uses Ariba Discovery to easily find sellers for a broad range of products across manufacturing footprint Ariba Discovery Results:  Receives multiple competitive offers on a single platform  Provides easy access for lower-dollar ‘Spot Buys’  Expands number of potential sellers quickly  Lowers sourcing & delivery lead time from several weeks down to sometimes days  Best used for standard ‘commodity’ grade equipment vs. specialty  Provides easy platform ability for market tests  Alleviates local capacity issues and enhances productivity of plant and category buyers  Quickly conducts market research and seller identification in new markets
  • 30. © 2016 SAP SE or an SAP affiliate company. All rights reserved. 38Public Please complete session survey Locate Session Click Surveys Button Select Breakout Survey Rate Session