This whitepaper is a step-by-step guide that breaks down what RPA is and explains how you can use it for your organization as well as how to best implement it - from creating the business case, to the initial discovery workshops and implementation, to testing, and successful roll-out.
Deck of our breakfast session series - part 1, where we talked with leaders of the Hungarian SSC industry about RPA; whether it is a hype, nice tool or solution for shared services
RPA (Robotic Process Automation), POA (Process Oriented Architecture) And BPM...Alan McSweeney
This document discusses Robotic Process Automation (RPA), Process Oriented Architecture (POA), and Business Process Management (BPM). It defines each topic and explains how they are related. RPA involves automating processes by interfacing with existing applications through their presentation layer, APIs, scripts, or direct data access. POA links process areas to customer journeys through the organization. BPM takes a disciplined approach to identify, design, execute, measure, and control automated and non-automated business processes. The document also outlines considerations for RPA architecture and implementation.
Notes On Intranet Implementation And RoadmapAlan McSweeney
The document discusses plans for implementing an intranet at an organization. It outlines objectives like providing information and enabling collaboration. It discusses types of implementations, security considerations, content management workflows, and the need for requirements analysis. Key recommendations include defining standards, using a content management system, and taking a phased implementation approach to deploy core functionality and applications over time. Success requires commitment, devolved content generation, and consistent design.
Learn why Solution Design is critical and what are components of a Solution Architecture. Boston Technology Corporation (BTC) has expertise in Strategic Consulting and Solution Design Services. Visit our website to see some of our work at http://www.boston-technology.com/
This document outlines a structured approach to implementing outsourcing from both the service provider and client organization perspectives, with a focus on cloud computing. It describes four phases of an outsourcing relationship - initiation, delivery, completion, and ongoing management. Key capabilities for each phase are also identified, such as contracting, service design, performance management, and technology management. The document provides examples of activities within each phase and capability as well as lessons learned from common outsourcing problems. The overall approach is presented as a framework to help both service providers and clients successfully establish and manage outsourcing relationships.
This describes a conceptual model approach to designing an enterprise data fabric. This is the set of hardware and software infrastructure, tools and facilities to implement, administer, manage and operate data operations across the entire span of the data within the enterprise across all data activities including data acquisition, transformation, storage, distribution, integration, replication, availability, security, protection, disaster recovery, presentation, analytics, preservation, retention, backup, retrieval, archival, recall, deletion, monitoring, capacity planning across all data storage platforms enabling use by applications to meet the data needs of the enterprise.
The conceptual data fabric model represents a rich picture of the enterprise’s data context. It embodies an idealised and target data view.
Designing a data fabric enables the enterprise respond to and take advantage of key related data trends:
• Internal and External Digital Expectations
• Cloud Offerings and Services
• Data Regulations
• Analytics Capabilities
It enables the IT function demonstrate positive data leadership. It shows the IT function is able and willing to respond to business data needs. It allows the enterprise to meet data challenges
• More and more data of many different types
• Increasingly distributed platform landscape
• Compliance and regulation
• Newer data technologies
• Shadow IT where the IT function cannot deliver IT change and new data facilities quickly
It is concerned with the design an open and flexible data fabric that improves the responsiveness of the IT function and reduces shadow IT.
Bpm Implementation Success Criteria And Best PracticeAlan McSweeney
Business process management (BPM) aims to continuously improve business processes to better align an organization with customer needs. It promotes effectiveness, efficiency, innovation, and integration with technology. Successful BPM implementations understand the business architecture, engage stakeholders, take an iterative approach, tackle the right projects, and achieve business results through a series of small successes.
Deck of our breakfast session series - part 1, where we talked with leaders of the Hungarian SSC industry about RPA; whether it is a hype, nice tool or solution for shared services
RPA (Robotic Process Automation), POA (Process Oriented Architecture) And BPM...Alan McSweeney
This document discusses Robotic Process Automation (RPA), Process Oriented Architecture (POA), and Business Process Management (BPM). It defines each topic and explains how they are related. RPA involves automating processes by interfacing with existing applications through their presentation layer, APIs, scripts, or direct data access. POA links process areas to customer journeys through the organization. BPM takes a disciplined approach to identify, design, execute, measure, and control automated and non-automated business processes. The document also outlines considerations for RPA architecture and implementation.
Notes On Intranet Implementation And RoadmapAlan McSweeney
The document discusses plans for implementing an intranet at an organization. It outlines objectives like providing information and enabling collaboration. It discusses types of implementations, security considerations, content management workflows, and the need for requirements analysis. Key recommendations include defining standards, using a content management system, and taking a phased implementation approach to deploy core functionality and applications over time. Success requires commitment, devolved content generation, and consistent design.
Learn why Solution Design is critical and what are components of a Solution Architecture. Boston Technology Corporation (BTC) has expertise in Strategic Consulting and Solution Design Services. Visit our website to see some of our work at http://www.boston-technology.com/
This document outlines a structured approach to implementing outsourcing from both the service provider and client organization perspectives, with a focus on cloud computing. It describes four phases of an outsourcing relationship - initiation, delivery, completion, and ongoing management. Key capabilities for each phase are also identified, such as contracting, service design, performance management, and technology management. The document provides examples of activities within each phase and capability as well as lessons learned from common outsourcing problems. The overall approach is presented as a framework to help both service providers and clients successfully establish and manage outsourcing relationships.
This describes a conceptual model approach to designing an enterprise data fabric. This is the set of hardware and software infrastructure, tools and facilities to implement, administer, manage and operate data operations across the entire span of the data within the enterprise across all data activities including data acquisition, transformation, storage, distribution, integration, replication, availability, security, protection, disaster recovery, presentation, analytics, preservation, retention, backup, retrieval, archival, recall, deletion, monitoring, capacity planning across all data storage platforms enabling use by applications to meet the data needs of the enterprise.
The conceptual data fabric model represents a rich picture of the enterprise’s data context. It embodies an idealised and target data view.
Designing a data fabric enables the enterprise respond to and take advantage of key related data trends:
• Internal and External Digital Expectations
• Cloud Offerings and Services
• Data Regulations
• Analytics Capabilities
It enables the IT function demonstrate positive data leadership. It shows the IT function is able and willing to respond to business data needs. It allows the enterprise to meet data challenges
• More and more data of many different types
• Increasingly distributed platform landscape
• Compliance and regulation
• Newer data technologies
• Shadow IT where the IT function cannot deliver IT change and new data facilities quickly
It is concerned with the design an open and flexible data fabric that improves the responsiveness of the IT function and reduces shadow IT.
Bpm Implementation Success Criteria And Best PracticeAlan McSweeney
Business process management (BPM) aims to continuously improve business processes to better align an organization with customer needs. It promotes effectiveness, efficiency, innovation, and integration with technology. Successful BPM implementations understand the business architecture, engage stakeholders, take an iterative approach, tackle the right projects, and achieve business results through a series of small successes.
Why Automation Anywhere is a highly preferred RPA tool?Shelly Megan
Automating business processes is essential for having an edge over others in different industries. Automation Anywhere is one of the best known RPA tools in the market. It is a web-based AI-powered platform having more than 3500 customers across the globe. It improves productivity of businesses and saves manpower costs as well.
Business process analysis and design – importance of having a common language...Alan McSweeney
Provide an introduction to process design/specification and the potential benefits of using a visual process design approach such as BPMN to enable business and IT users understand how process should operate
This describes the concept of a Process Oriented Architecture. A Process Oriented Architecture is a way of linking process areas to actual (desired) interactions – customer (external interacting party) service journeys through the organisation. It allows two views of any process to be maintained and operated:
1. External view – that experienced by user
2. Internal view – that worked on by the organisational competency
An organisation will interact will multiple external parties. Each external party will have a number of interaction paths or journeys. These journeys are the routes of experience of external parties. These routes of experience need to be mapped (as) seamlessly (as possible) to internal organisational operational process competency groupings.
The interaction paths or journeys represent the Straight Through Processing that the customer (external party) wants to experience. The complexity of internal organisational operational process competency groupings needs to be masked from the customer (external party). Process Oriented Architecture is a key enabler of successful digital transformation.
The document discusses requirements gathering and management methodology. It defines methodology as a body of practices used in a discipline. Requirements methodology captures, synthesizes, verifies and manages customer requirements. There are two key outputs: an objectives and requirements specification and an optional functional specification. The methodology involves gathering, analyzing, reviewing, assessing, capturing and changing requirements. It should be used anytime a project has customer requirements and be tailored to each specific project.
Enterprise architecture: A Problamatic ApproachYasir Karam
This document discusses the TOGAF (The Open Group Architecture Framework) enterprise architecture approach. It provides the following key points:
1) TOGAF describes a method for defining an information system using building blocks, and shows how the blocks fit together with a common vocabulary and recommended standards.
2) More recent versions of TOGAF bring a more formal representation to knowledge and guidance on developing capabilities, security architectures, or service-oriented architectures.
3) TOGAF aims to provide a problem-solving approach through structured abstracts and modeling languages to separate concerns and maximize understanding between domains.
The document discusses an approach to IT strategy and architecture that aligns business and IT to enable organizations to adapt to constant change. It presents a framework with four views: business, functional, technical, and implementation. The business view defines goals and drivers. The functional view describes how the solution will be used. The technical view specifies how the system will be built. The implementation view details how the solution will be delivered. It advocates for stakeholder participation and using principles, models, and standards across the views.
Technical assessment before migration to S/4HANAIBA Group
Assessment results can help you cut down on migration budget and terms.
More datailes here https://ibagroupit.com/services/s4hana-migration-assessment/
This document provides an overview of ITIL (Information Technology Infrastructure Library) and its key processes. It discusses the importance of ITIL for ensuring IT project success and describes the 26 ITIL management processes organized under Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. For each process, it provides a brief explanation of its purpose and important concepts. The document is presented by an IT expert from the National University of Singapore and is intended as an introduction to ITIL for IT professionals.
PeopleSoft 9.2 HCM Features and Functions Including Fluid MobileNERUG
WorkStrategy will highlight the benefits of upgrading to PeopleSoft HCM 9.2/8.54 including the new Fluid User Interface (mobile), Activity Guides (e.g. Benefits Life Events), Pivot Grids/Analytics, Paycheck Modeler, Talent Management Integrations, Dashboards, Workcenters, and other productivity tools. Presenters will also review steps for configuring new administrative tools including Pivot Grids/Analytics, Dashboard Quick Links, HR Notifications, and Secure Enterprise Search (SES).
The new PeopleSoft Fluid UI provides an intuitive and responsive user interface that provides native-application interactivity across a range of mobile operating systems and devices. PeopleSoft Fluid UI delivers two out-of-the box homepages (Employee Self Service and Manager Self Service) that provide employees, managers and executives with a familiar native user experience that helps maximize productivity and effectiveness.
Objectives:
· Understand how to leverage new 9.2 functional enhancements
· Review PeopleSoft Fluid User Interface enabled HCM transactions
· Learn configuration tips and tricks for new administrative tools
· Discuss upgrade planning and best practices
Digital Transformation And Solution ArchitectureAlan McSweeney
Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.
Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:
• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience
Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.
This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.
Don’t Mention The “A” Word – Trends In Continuing Business And IT MisalignmentAlan McSweeney
Despite years of emphasising the need for IT and business alignment, the disconnect between business and IT continues. IT focuses too much of pure technology. However, business expectations cam be unrealistic, based on part on IT not explaining itself to the business. IT technology trends are not relevant the business. The business is concerned with the results of investment in IT and sees technology as means to an end and not as ends in themselves. IT needs to structure itself so alignment pervades the entire IT function. IT must embed business alignment in the way it operates to ensure it remains relevant to the business. IT needs to mediate between the business and suppliers and technologies, acting as a lens focussing business needs on appropriate solutions. The gulf is between business and IT seems to be getting wider. Failure to ensure this alignment may lead to the business bypassing IT and going straight to suppliers and service providers. Disintermediation of IT is central to the business plans of many internet-based service providers. Failure to systematise alignment will expose IT to the danger of becoming irrelevant.
Introduction to Enterprise Architecture Leo Shuster
Enterprise architecture is a discipline for proactively managing organizational change and complexity by aligning business strategy, goals, and processes with information technology solutions. It provides a framework for governing technology decisions and guiding the organization from its current to future state. Benefits include improved business-IT alignment, increased agility, standardization, and cost savings. Enterprise architecture frameworks like TOGAF provide common vocabulary, models, and processes to develop the current and target architecture states and transition plans.
Architecture Series 5-4 Solution Architecture DraftFrankie Hsiang
Use Solution Architecture as a tool to produce solid solutions that fully meet business needs, within budget, deploy on schedule, easy to maintain, and use fewer resources.
HP's vision for an integrated IT Service Portfolio ManagementHP Enterprise Italia
Le innovazioni per gestire in maniera integrata l'IT Service Portoflio Management: dal Project Porfolio Management al Service e Asset Management e Configuration Management System. Modalita' diverse per gestire la service delivery per una migliore efficenza operativa e soddisfazione degli utenti, impatto e vantaggi.
Kevin Leslie, HP EMEA Sales Director SPM
Review of Information Technology Function Critical Capability ModelsAlan McSweeney
IT Function critical capabilities are key areas where the IT function needs to maintain significant levels of competence, skill and experience and practise in order to operate and deliver a service. There are several different IT capability frameworks. The objective of these notes is to assess the suitability and applicability of these frameworks. These models can be used to identify what is important for your IT function based on your current and desired/necessary activity profile.
Capabilities vary across organisation – not all capabilities have the same importance for all organisations. These frameworks do not readily accommodate variability in the relative importance of capabilities.
The assessment approach taken is to identify a generalised set of capabilities needed across the span of IT function operations, from strategy to operations and delivery. This generic model is then be used to assess individual frameworks to determine their scope and coverage and to identify gaps.
The generic IT function capability model proposed here consists of five groups or domains of major capabilities that can be organised across the span of the IT function:
1. Information Technology Strategy, Management and Governance
2. Technology and Platforms Standards Development and Management
3. Technology and Solution Consulting and Delivery
4. Operational Run The Business/Business as Usual/Service Provision
5. Change The Business/Development and Introduction of New Services
In the context of trends and initiatives such as outsourcing, transition to cloud services and greater platform-based offerings, should the IT function develop and enhance its meta-capabilities – the management of the delivery of capabilities? Is capability identification and delivery management the most important capability? Outsourced service delivery in all its forms is not a fire-and-forget activity. You can outsource the provision of any service except the management of the supply of that service.
The following IT capability models have been evaluated:
• IT4IT Reference Architecture https://www.opengroup.org/it4it contains 32 functional components
• European e-Competence Framework (ECF) http://www.ecompetences.eu/ contains 40 competencies
• ITIL V4 https://www.axelos.com/best-practice-solutions/itil has 34 management practices
• COBIT 2019 https://www.isaca.org/resources/cobit has 40 management and control processes
• APQC Process Classification Framework - https://www.apqc.org/process-performance-management/process-frameworks version 7.2.1 has 44 major IT management processes
• IT Capability Maturity Framework (IT-CMF) https://ivi.ie/critical-capabilities/ contains 37 critical capabilities
The following model has not been evaluated
• Skills Framework for the Information Age (SFIA) - http://www.sfia-online.org/ lists over 100 skills
Introduction to Business Process ManagementAlan McSweeney
Training Course - Introduction to Business Process Management
It is intended to be a good general and practical introduction to the subject. It covers the following topics:
1. Business Process Management
2. Process Modelling
3. Process Analysis
4. Process Design
5. Process Performance Management
6. Process Transformation
7. Process Management Organisation
8. Enterprise Process Management
9. Business Process Management Technologies
10. Business Process Management and Business Analysis
11. Business Process Management Technology Review
Planning and Budgeting in the Cloud: A Finance Success Story with Oracle EPMPerficient, Inc.
Many executives wonder if they can rely on a cloud-based performance management solution to improve their financial close and forecasting processes.
Carrix Inc., the world’s largest privately owned marine and rail terminal operator, enabled growth by using Oracle Planning and Budgeting Cloud Service (PBCS) for all budget preparation and reporting.
Gordon Hofman, Vice President of Finance at Carrix, and Tony Coffman, Director of EPM at Perficient, shared tips and other information you need to make the case for your EPM cloud project.
All the Information You Need to Learn About Robotic Process Automation.pdfCerebrum Infotech
Automation is no longer a fantasy for some far-off nation as a result of the advancement of technology. Robotic Process Automation has therefore become the standard. Businesses already use it as a tool to lighten the load on their human equivalents.
Automation can help organisations to optimise their resources while running leaner, more effective business processes.
KEY POINTS:
- Understand the capabilities and limitations of RPA
- The importance of a process-first approach
- Step-by-step guide to adopting RPA
- Understand the business case for RPA
More on www.velocity-it.com
Why Automation Anywhere is a highly preferred RPA tool?Shelly Megan
Automating business processes is essential for having an edge over others in different industries. Automation Anywhere is one of the best known RPA tools in the market. It is a web-based AI-powered platform having more than 3500 customers across the globe. It improves productivity of businesses and saves manpower costs as well.
Business process analysis and design – importance of having a common language...Alan McSweeney
Provide an introduction to process design/specification and the potential benefits of using a visual process design approach such as BPMN to enable business and IT users understand how process should operate
This describes the concept of a Process Oriented Architecture. A Process Oriented Architecture is a way of linking process areas to actual (desired) interactions – customer (external interacting party) service journeys through the organisation. It allows two views of any process to be maintained and operated:
1. External view – that experienced by user
2. Internal view – that worked on by the organisational competency
An organisation will interact will multiple external parties. Each external party will have a number of interaction paths or journeys. These journeys are the routes of experience of external parties. These routes of experience need to be mapped (as) seamlessly (as possible) to internal organisational operational process competency groupings.
The interaction paths or journeys represent the Straight Through Processing that the customer (external party) wants to experience. The complexity of internal organisational operational process competency groupings needs to be masked from the customer (external party). Process Oriented Architecture is a key enabler of successful digital transformation.
The document discusses requirements gathering and management methodology. It defines methodology as a body of practices used in a discipline. Requirements methodology captures, synthesizes, verifies and manages customer requirements. There are two key outputs: an objectives and requirements specification and an optional functional specification. The methodology involves gathering, analyzing, reviewing, assessing, capturing and changing requirements. It should be used anytime a project has customer requirements and be tailored to each specific project.
Enterprise architecture: A Problamatic ApproachYasir Karam
This document discusses the TOGAF (The Open Group Architecture Framework) enterprise architecture approach. It provides the following key points:
1) TOGAF describes a method for defining an information system using building blocks, and shows how the blocks fit together with a common vocabulary and recommended standards.
2) More recent versions of TOGAF bring a more formal representation to knowledge and guidance on developing capabilities, security architectures, or service-oriented architectures.
3) TOGAF aims to provide a problem-solving approach through structured abstracts and modeling languages to separate concerns and maximize understanding between domains.
The document discusses an approach to IT strategy and architecture that aligns business and IT to enable organizations to adapt to constant change. It presents a framework with four views: business, functional, technical, and implementation. The business view defines goals and drivers. The functional view describes how the solution will be used. The technical view specifies how the system will be built. The implementation view details how the solution will be delivered. It advocates for stakeholder participation and using principles, models, and standards across the views.
Technical assessment before migration to S/4HANAIBA Group
Assessment results can help you cut down on migration budget and terms.
More datailes here https://ibagroupit.com/services/s4hana-migration-assessment/
This document provides an overview of ITIL (Information Technology Infrastructure Library) and its key processes. It discusses the importance of ITIL for ensuring IT project success and describes the 26 ITIL management processes organized under Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service Improvement. For each process, it provides a brief explanation of its purpose and important concepts. The document is presented by an IT expert from the National University of Singapore and is intended as an introduction to ITIL for IT professionals.
PeopleSoft 9.2 HCM Features and Functions Including Fluid MobileNERUG
WorkStrategy will highlight the benefits of upgrading to PeopleSoft HCM 9.2/8.54 including the new Fluid User Interface (mobile), Activity Guides (e.g. Benefits Life Events), Pivot Grids/Analytics, Paycheck Modeler, Talent Management Integrations, Dashboards, Workcenters, and other productivity tools. Presenters will also review steps for configuring new administrative tools including Pivot Grids/Analytics, Dashboard Quick Links, HR Notifications, and Secure Enterprise Search (SES).
The new PeopleSoft Fluid UI provides an intuitive and responsive user interface that provides native-application interactivity across a range of mobile operating systems and devices. PeopleSoft Fluid UI delivers two out-of-the box homepages (Employee Self Service and Manager Self Service) that provide employees, managers and executives with a familiar native user experience that helps maximize productivity and effectiveness.
Objectives:
· Understand how to leverage new 9.2 functional enhancements
· Review PeopleSoft Fluid User Interface enabled HCM transactions
· Learn configuration tips and tricks for new administrative tools
· Discuss upgrade planning and best practices
Digital Transformation And Solution ArchitectureAlan McSweeney
Digital strategy is a statement about the organisation’s digital positioning, competitors and customer and collaborator needs and behaviour to achieve a direction for innovation, communication, transaction and promotion. Digital strategy needs to be defined in the same framework structure as the proposed digital architecture platform.
Achieving the target digital organisation means deploying solutions that enable the digital architecture. Solution architecture needs to design solutions that fit into the target digital architecture framework. This requires:
• Solution architecture team operating in an integrated manner designing solutions to a set of common standards and that run on the platform
• Solution architecture team leadership ensuring solutions conform to the common standards
• Solution architecture technical leadership to develop and maintain common solution design standards
• Solution architecture updates the digital reference architecture based on solution design experience
Digital solution design requires greater discipline to create an integrated set solutions that operate within the rigour of the digital architecture framework. The solution architecture function must interact with other IT architecture disciplines to ensure the set of solutions that implement the digital framework operate together. This requires greater solution architecture team leadership. This needs to be supplemented and supported by a well-defined set of digital solution design standards.
This follows-on from the previous presentation: Digital Transformation And Enterprise Architecture
https://www.slideshare.net/alanmcsweeney/digital-transformation-and-enterprise-architecture.
Don’t Mention The “A” Word – Trends In Continuing Business And IT MisalignmentAlan McSweeney
Despite years of emphasising the need for IT and business alignment, the disconnect between business and IT continues. IT focuses too much of pure technology. However, business expectations cam be unrealistic, based on part on IT not explaining itself to the business. IT technology trends are not relevant the business. The business is concerned with the results of investment in IT and sees technology as means to an end and not as ends in themselves. IT needs to structure itself so alignment pervades the entire IT function. IT must embed business alignment in the way it operates to ensure it remains relevant to the business. IT needs to mediate between the business and suppliers and technologies, acting as a lens focussing business needs on appropriate solutions. The gulf is between business and IT seems to be getting wider. Failure to ensure this alignment may lead to the business bypassing IT and going straight to suppliers and service providers. Disintermediation of IT is central to the business plans of many internet-based service providers. Failure to systematise alignment will expose IT to the danger of becoming irrelevant.
Introduction to Enterprise Architecture Leo Shuster
Enterprise architecture is a discipline for proactively managing organizational change and complexity by aligning business strategy, goals, and processes with information technology solutions. It provides a framework for governing technology decisions and guiding the organization from its current to future state. Benefits include improved business-IT alignment, increased agility, standardization, and cost savings. Enterprise architecture frameworks like TOGAF provide common vocabulary, models, and processes to develop the current and target architecture states and transition plans.
Architecture Series 5-4 Solution Architecture DraftFrankie Hsiang
Use Solution Architecture as a tool to produce solid solutions that fully meet business needs, within budget, deploy on schedule, easy to maintain, and use fewer resources.
HP's vision for an integrated IT Service Portfolio ManagementHP Enterprise Italia
Le innovazioni per gestire in maniera integrata l'IT Service Portoflio Management: dal Project Porfolio Management al Service e Asset Management e Configuration Management System. Modalita' diverse per gestire la service delivery per una migliore efficenza operativa e soddisfazione degli utenti, impatto e vantaggi.
Kevin Leslie, HP EMEA Sales Director SPM
Review of Information Technology Function Critical Capability ModelsAlan McSweeney
IT Function critical capabilities are key areas where the IT function needs to maintain significant levels of competence, skill and experience and practise in order to operate and deliver a service. There are several different IT capability frameworks. The objective of these notes is to assess the suitability and applicability of these frameworks. These models can be used to identify what is important for your IT function based on your current and desired/necessary activity profile.
Capabilities vary across organisation – not all capabilities have the same importance for all organisations. These frameworks do not readily accommodate variability in the relative importance of capabilities.
The assessment approach taken is to identify a generalised set of capabilities needed across the span of IT function operations, from strategy to operations and delivery. This generic model is then be used to assess individual frameworks to determine their scope and coverage and to identify gaps.
The generic IT function capability model proposed here consists of five groups or domains of major capabilities that can be organised across the span of the IT function:
1. Information Technology Strategy, Management and Governance
2. Technology and Platforms Standards Development and Management
3. Technology and Solution Consulting and Delivery
4. Operational Run The Business/Business as Usual/Service Provision
5. Change The Business/Development and Introduction of New Services
In the context of trends and initiatives such as outsourcing, transition to cloud services and greater platform-based offerings, should the IT function develop and enhance its meta-capabilities – the management of the delivery of capabilities? Is capability identification and delivery management the most important capability? Outsourced service delivery in all its forms is not a fire-and-forget activity. You can outsource the provision of any service except the management of the supply of that service.
The following IT capability models have been evaluated:
• IT4IT Reference Architecture https://www.opengroup.org/it4it contains 32 functional components
• European e-Competence Framework (ECF) http://www.ecompetences.eu/ contains 40 competencies
• ITIL V4 https://www.axelos.com/best-practice-solutions/itil has 34 management practices
• COBIT 2019 https://www.isaca.org/resources/cobit has 40 management and control processes
• APQC Process Classification Framework - https://www.apqc.org/process-performance-management/process-frameworks version 7.2.1 has 44 major IT management processes
• IT Capability Maturity Framework (IT-CMF) https://ivi.ie/critical-capabilities/ contains 37 critical capabilities
The following model has not been evaluated
• Skills Framework for the Information Age (SFIA) - http://www.sfia-online.org/ lists over 100 skills
Introduction to Business Process ManagementAlan McSweeney
Training Course - Introduction to Business Process Management
It is intended to be a good general and practical introduction to the subject. It covers the following topics:
1. Business Process Management
2. Process Modelling
3. Process Analysis
4. Process Design
5. Process Performance Management
6. Process Transformation
7. Process Management Organisation
8. Enterprise Process Management
9. Business Process Management Technologies
10. Business Process Management and Business Analysis
11. Business Process Management Technology Review
Planning and Budgeting in the Cloud: A Finance Success Story with Oracle EPMPerficient, Inc.
Many executives wonder if they can rely on a cloud-based performance management solution to improve their financial close and forecasting processes.
Carrix Inc., the world’s largest privately owned marine and rail terminal operator, enabled growth by using Oracle Planning and Budgeting Cloud Service (PBCS) for all budget preparation and reporting.
Gordon Hofman, Vice President of Finance at Carrix, and Tony Coffman, Director of EPM at Perficient, shared tips and other information you need to make the case for your EPM cloud project.
All the Information You Need to Learn About Robotic Process Automation.pdfCerebrum Infotech
Automation is no longer a fantasy for some far-off nation as a result of the advancement of technology. Robotic Process Automation has therefore become the standard. Businesses already use it as a tool to lighten the load on their human equivalents.
Automation can help organisations to optimise their resources while running leaner, more effective business processes.
KEY POINTS:
- Understand the capabilities and limitations of RPA
- The importance of a process-first approach
- Step-by-step guide to adopting RPA
- Understand the business case for RPA
More on www.velocity-it.com
Robotics Process Automation Use Cases.pdfLaura Miller
After the pandemic hit, the digital transformation took over the business industry. RPA has also emerged as a technological breakthrough for companies.
Robotic Process Automation can help businesses automate their workflows and operations and increase productivity.
According to Forrester Research, the RPA market will be worth $2.9 billion by 2021. By adopting RPA technology, businesses can increase their efficiency and stay ahead of their competitors.
RPA can be utilized to streamline and automate repetitive, mundane, and time-consuming tasks. All sorts of industries can implement RPA and eliminate the risks of human errors.
In this blog, we will give you in-depth information on RPA and its use cases in different industry verticals.
Women in Automation: Exploring RPA - Part 1 of 3Diana Gray, MBA
We will start off this session by introducing you to several women who have a career in RPA.
Find out How Robots can help you and your career. In this session, our speaker: Cynthia Libby, UiPath Consulting Director, will share with you some insights on the following topics:
-What is RPA?
-Who is UiPath?
-RPA Job Market Overview
-How can RPA work for you?
-How do I learn RPA?
Speaker: Cynthia Libby, UiPath Consulting Director,
Robotic Process Automation (RPA) helps streamline operations, eliminate manual errors, automate mundane processes and reduce costs. Pinnacle's RPA tools can be used to capture data, trigger response, manipulate apps, and communicate with digital systems.
https://pinnacledxb.com/robotic-process-automation-rpa-service-dubai/
sales@pinnacledxb.com
This document discusses robotic process automation (RPA), which uses software "robots" to mimic human actions and automate repetitive tasks. It defines RPA, provides examples of processes that can be automated, discusses the RPA tools ecosystem, and benefits of RPA including improved efficiency and quality. The document also describes Infogain's RPA Labs which help companies implement RPA and provides a case study where RPA virtual agents outperformed humans on financial processes.
RPA Developer: Navigating The World of AutomationFredReynolds2
Robotic Process Automation is a phenomenon of technological advancement across various industries. RPA uses the brainpower of AI and Machine Learning to take those monotonous chores off our plates. RPA software storms in like a superhero.
RPA vs. AI Which One Should You Choose.pdfLaura Miller
RPA automates the boring repetitive tasks, but AI powers through complex decision-making for businesses. Let’s find out which one you need for success.
What is RPA? A revolution in business process automationNicole Khoo
Looking at the way businesses are trying out RPA, it would be safe to say that this technology is here to stay. If you are curious about RPA as well then this PDFwill walk you over all the important points and benefits that you need to know.
Robotic process automation (RPA) uses artificial intelligence to handle repetitive tasks like data entry and record keeping. RPA software acts like a digital worker that logs into systems, enters data, and completes tasks. Some top benefits of RPA include increased speed, efficiency, accuracy, and cost savings. Leading RPA vendors include Automation Anywhere, Blue Prism, UiPath, and Workfusion. The global RPA market is expected to reach $5 billion by 2024 as more organizations adopt the technology to enhance capabilities and reduce costs.
Robotic Process Automation
Over the last few years, RPA (robotic process automation) has quickly become a transformative force across many industries. RPA uses software robots to manipulate and communicate with business systems and applications, streamlining processes and reducing the burden on human employees.
6 Ways To Leverage RPA in IT Operations - BoTree TechnologiesBoTree Technologies
Incorporating Robotic Process Automation (RPA) in your IT system will help your business operation become more effective and efficient. Read on how to in this article.
What is rpa technology and why should you choose itbasilmph
RPA technology, Robotic Process Automation provides you with the facility to build software, or even a 'robot' to replicate and merge human interactions within digital systems to accomplish business operations. This technology has taken the automation process to another level of efficiency, which may have some adverse effects on society.
Robotics and robotic process automation (RPA) are transforming operations in the asset management industry. RPA uses software "robots" to automate repetitive tasks, allowing workers to focus on more analytical work. It provides benefits like lower costs, fewer errors, and more scalability. RPA is well-suited for asset managers because tasks like reconciliations, reporting, and transactions involve structured, repetitive processes. Implementing RPA requires establishing clear governance and aligning it with business strategy to achieve sustained benefits from automation.
RPA software is based on artificial intelligence and machine learning. The software is programmed in such a way that it follows a basic algorithm and deliver the required results. To know more about RPA visit at https://www.zenesys.com/blog/our-future-robotic-process-automation
Using agile automation methodology to automate business processesUiPath
Daniel Dines, CEO of UiPath, talks to Innovation Nation
about how UiPath’s Robotic Process Automation (RPA)
technology has become an integral part of Capgemini’s
Business Services solutions, as well as dispelling some
myths about the hype around robotics and automation.
Rpa the next growth lever for enterprisesRuchi Jain
Robotic Process Automation (RPA) helps organizations to automate complex and time taking tasks, similar to humans performing any task across the system. RPA doesn’t require any complex system integration, it is designed to interact with existing IT architecture for automation.
RPA (Robotic Process Automation) uses software robots to automate repetitive tasks across various business processes and applications. It mimics how humans execute tasks, allowing business users to configure the robots through a user-friendly interface while being governed by IT. RPA can streamline processes, reduce costs, improve quality and accuracy, and allow organizations to respond more quickly through automated execution of tasks 24/7. When selecting processes for RPA, it is important to identify rule-based processes involving structured data and exceptions that don't require human judgment. RPA tools can automate a wide range of applications and systems both with and without a user interface.
Similar to The Ultimate Guide to Implementing RPA Successfully in 2018- A Whitepaper by RapidValue (20)
How to Build a Micro-Application using Single-SpaRapidValue
Micro-frontends gives you the ability to break your frontend into smaller pieces that make sense. This will allow you to test, build, develop, and deploy those pieces faster, since they’re independent. This article shows you how to build your own micro-frontend app from scratch using the single-spa angular framework.
Jenkins Pipeline is a suite of plugins which supports implementing and integrating continuous delivery pipelines into Jenkins. A continuous delivery pipeline is an automated expression of your process for getting software from version control right through to your users and customers. Jenkins Pipeline provides an extensible set of tools for modeling simple-to-complex delivery pipelines "as code".
Here, you will see how a Jenkins Build Pipeline is created for following:
1) Jenkins Build Pipeline within Development Project.
2) Jenkins Build Pipeline between Development Project and Test Automation Project.
Accessibility Testing is one of the important types of testing that add value to your business and deliver user friendly applications. Axe Core is a very powerful framework that can help the team to build web products that are inclusive. In this article, different ways to test the Accessibility and the automation part have been discussed in full length. You can achieve Accessibility Testing with the help of the following methods/approaches
Guide to Generate Extent Report in KotlinRapidValue
Kotlin is a general-purpose, open-source, statically typed programming language that combines object-oriented and functional programming features. So, it is a strong and powerful language that helps the automation engineers to write their automation scripts and also develop the Extent Report. This article helps the automation engineers to up skill and develop the extent reports using a different language like Kotlin.
A digital lab provides access to real devices and browsers through an automation interface with a guaranteed level of uptime, or service availability, to support Agile development of web and mobile apps. This article will help you to gather some knowledge about the various digital labs and device farm. Desired Capabilities help to configure the Appium server and provide the criteria which you wish to use for running your automation script. Try to utilize all the desired capabilities of various digital labs in your automation and enjoy the script
execution in the cloud.
Microservices Architecture - Top Trends & Key Business BenefitsRapidValue
The rate of microservices adoption is growing at a rapid pace because of the increased agility and scalability provided by microservices-based applications. Check out this infographic to catch the latest trends in Microservices and the focus areas of use.
The Oracle Web ADI makes task easy by making it convenient in Microsoft Excel and Word to complete your Oracle E-Business Suite tasks. It works via Internet, presents Oracle E-Business Suite Data in a spreadsheet interface, validates data, enables customization and automatically imports data. The Oracle E-Business Suite task you perform on the desktop is determined by the integrator you select in Oracle Web Applications Desktop Integrator. Each seeded integrator is delivered with the Oracle E-Business Suite product that provides the functionality being integrated with the desktop.
Kotlin is a modern programming language that focuses on clarity, code safety and conciseness. Google officially adopted Kotlin by adding support into Android Studio in 2017 and since then has announced it as the preferred language for Android developers. Android app teams have incrementally added Kotlin code to their projects or have elected to start new Android projects in Kotlin moving forward. Having the app code and UI automation code in the same language helps engineering and QA teams level set on the critical user journeys being tested. Here we share the basics of getting started with automating an Appium test in Kotlin.
Cloud functions are google’s Functions as a Service ( FaaS ) platform. As of right now it supports Node.js and Python runtimes. In this blog, we will show you how to enable Cross Origin Resource Sharing (CORS) for a Google Cloud Function using Python.
Real-time Automation Result in Slack ChannelRapidValue
We know that Slack is a powerful communication tool that brings the team together, wherever you are. Slack offers channels to stay organized and focused on central spaces for conversations, files, tools, and people. Slack provides workspaces, applications, and various team collaboration options. Slack applications help to act as chatbots on various occasions.
The major advantages of Slack include all team communication in one place, integration with various services, one to one and private groups, the ability to integrate various bots or apps to your slack channel depending on your needs.
For more information on testing visit: https://www.rapidvaluesolutions.com/software-testing/
Automation Testing with KATALON Cucumber BDDRapidValue
This article is a step by step guide on how to create BDD Cucumber tests in Katalon Studio. Many Agile teams have implemented successfully the Behavior-Driven Development (BDD) method to their testing process using Cucumber tool. Cucumber is a tool used to run automated acceptance tests created in a BDD format. One of the most outstanding features of the tool is its ability to carry out plain-text functional descriptions as automated tests. This incredible feature of Behavior-Driven Development (BDD) approach has many advantages. For more details visit: https://www.rapidvaluesolutions.com/software-testing/
How to Implement Micro Frontend Architecture using Angular FrameworkRapidValue
Micro-frontends are small applications mostly divided by subdomain or functionality working together to deliver a larger application. Sometimes your frontend app might be a small part of another big application or your app consists a lot of sections and features which are developed by different teams or your app is being released into production feature by feature with developed by separate teams. If you are in one of these situations then you need to think about Micro Frontends. For more information visit: https://www.rapidvaluesolutions.com/
JMeter JMX Script Creation via BlazeMeterRapidValue
Apache JMeter is an open source load testing tool that enables you to execute performance tests on your app or website. To run a load test, you need to create a script that will detail the steps of your testing scenario and then run it. You can run your JMeter script locally on JMeter, or in the Cloud or from behind a firewall on BlazeMeter. This article will take you through an overview of running a JMeter test on BlazeMeter.
This document discusses migrating test reports from Extent Reports version 3 to version 4. It provides code snippets for setting up Extent Reports version 4 to generate test reports, collect test results during test execution, and flush and rename the final report. Some key steps include initializing an ExtentSparkReporter and ExtentReports instance, creating test nodes, logging results to the report, and flushing and renaming the report on completion. Screenshots of the generated HTML report are also included.
The Definitive Guide to Implementing Shift Left Testing in QARapidValue
In today's digital world, even though most of the projects are following the Agile methodology, often testers might not get enough time to quantify the problem scope and test the product effectively. Even if a sprint lasts for two weeks, the QA team would get the complete functionality for testing, only two or three days before the sprint completion. Eventually, the QA team would have to rush the testing, struggle for test completion and even end up with improper test coverage and bugs being leaked into production. So the testing phase is often considered as a bottleneck for the release by the management.
Studies done by analysts suggest that the maximum number of defects occur during the requirement
and design phase of the software development life cycle. More than half of the defects occur during the
requirement and design phase of the SDLC, i.e 56% of the total defects. Out of this 56%, 23% occurs during the design phase, 7% in the development phase and 10% defects emerge during the other phases. 2019 witnessed test automation going mainstream with 44% of IT organizations automating more than 50% of
all testing and these figures are expected to go up in the upcoming years. Thus it becomes highly necessary to step up the testing game and ensure that it is done quite efficiently and this is where Shift Left Testing comes into play. Detecting defects early in the software development cycle can prove to be very crucial in regards to cost and efficiency.
This whitepaper discusses how shift left testing could help you reimagine the entire QA testing process.
Data Seeding via Parameterized API RequestsRapidValue
A quick guide on how to data seed via parameterized API requests. Parameterization is very important for automation testing. It helps you to iterate on input data with multiple data sets that make your scripts reusable and maintainable. In few scenarios, you can still manage with hard coded request but the same approach will not work out where sheer count of combinations is to be validated. By implementing the right solution, you can keep your code base and test data size at ideal range and still savor the benefits of optimal coverage.
Katalon Studio allows users to create test cases in three modes: record and replay, manual, and script. For record and replay, a user records their test steps which are played back automatically. In manual mode, users can create test cases using Katalon's built-in keywords without programming. For script mode, users can program test cases using Groovy or Java. The document then explains how to create and execute a sample test case in each mode.
How to Perform Memory Leak Test Using ValgrindRapidValue
Valgrind is a tool that can detect memory leaks and errors. It provides a heap summary, leak summary, and error summary in its output. A memory leak example is analyzed that allocates memory without freeing it later. Running the example through Valgrind confirms there is a leak reported. Another example without a leak is also shown, and Valgrind correctly reports no leaks. Steps are provided for running Valgrind on Android applications to check for memory leaks from native code.
AI 101: An Introduction to the Basics and Impact of Artificial IntelligenceIndexBug
Imagine a world where machines not only perform tasks but also learn, adapt, and make decisions. This is the promise of Artificial Intelligence (AI), a technology that's not just enhancing our lives but revolutionizing entire industries.
Goodbye Windows 11: Make Way for Nitrux Linux 3.5.0!SOFTTECHHUB
As the digital landscape continually evolves, operating systems play a critical role in shaping user experiences and productivity. The launch of Nitrux Linux 3.5.0 marks a significant milestone, offering a robust alternative to traditional systems such as Windows 11. This article delves into the essence of Nitrux Linux 3.5.0, exploring its unique features, advantages, and how it stands as a compelling choice for both casual users and tech enthusiasts.
Programming Foundation Models with DSPy - Meetup SlidesZilliz
Prompting language models is hard, while programming language models is easy. In this talk, I will discuss the state-of-the-art framework DSPy for programming foundation models with its powerful optimizers and runtime constraint system.
Threats to mobile devices are more prevalent and increasing in scope and complexity. Users of mobile devices desire to take full advantage of the features
available on those devices, but many of the features provide convenience and capability but sacrifice security. This best practices guide outlines steps the users can take to better protect personal devices and information.
Infrastructure Challenges in Scaling RAG with Custom AI modelsZilliz
Building Retrieval-Augmented Generation (RAG) systems with open-source and custom AI models is a complex task. This talk explores the challenges in productionizing RAG systems, including retrieval performance, response synthesis, and evaluation. We’ll discuss how to leverage open-source models like text embeddings, language models, and custom fine-tuned models to enhance RAG performance. Additionally, we’ll cover how BentoML can help orchestrate and scale these AI components efficiently, ensuring seamless deployment and management of RAG systems in the cloud.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...SOFTTECHHUB
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Pushing the limits of ePRTC: 100ns holdover for 100 daysAdtran
At WSTS 2024, Alon Stern explored the topic of parametric holdover and explained how recent research findings can be implemented in real-world PNT networks to achieve 100 nanoseconds of accuracy for up to 100 days.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
Communications Mining Series - Zero to Hero - Session 1DianaGray10
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
• Communication Mining Overview
• Why is it important?
• How can it help today’s business and the benefits
• Phases in Communication Mining
• Demo on Platform overview
• Q/A
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Climate Impact of Software Testing at Nordic Testing DaysKari Kakkonen
My slides at Nordic Testing Days 6.6.2024
Climate impact / sustainability of software testing discussed on the talk. ICT and testing must carry their part of global responsibility to help with the climat warming. We can minimize the carbon footprint but we can also have a carbon handprint, a positive impact on the climate. Quality characteristics can be added with sustainability, and then measured continuously. Test environments can be used less, and in smaller scale and on demand. Test techniques can be used in optimizing or minimizing number of tests. Test automation can be used to speed up testing.
Cosa hanno in comune un mattoncino Lego e la backdoor XZ?Speck&Tech
ABSTRACT: A prima vista, un mattoncino Lego e la backdoor XZ potrebbero avere in comune il fatto di essere entrambi blocchi di costruzione, o dipendenze di progetti creativi e software. La realtà è che un mattoncino Lego e il caso della backdoor XZ hanno molto di più di tutto ciò in comune.
Partecipate alla presentazione per immergervi in una storia di interoperabilità, standard e formati aperti, per poi discutere del ruolo importante che i contributori hanno in una comunità open source sostenibile.
BIO: Sostenitrice del software libero e dei formati standard e aperti. È stata un membro attivo dei progetti Fedora e openSUSE e ha co-fondato l'Associazione LibreItalia dove è stata coinvolta in diversi eventi, migrazioni e formazione relativi a LibreOffice. In precedenza ha lavorato a migrazioni e corsi di formazione su LibreOffice per diverse amministrazioni pubbliche e privati. Da gennaio 2020 lavora in SUSE come Software Release Engineer per Uyuni e SUSE Manager e quando non segue la sua passione per i computer e per Geeko coltiva la sua curiosità per l'astronomia (da cui deriva il suo nickname deneb_alpha).
Best 20 SEO Techniques To Improve Website Visibility In SERPPixlogix Infotech
Boost your website's visibility with proven SEO techniques! Our latest blog dives into essential strategies to enhance your online presence, increase traffic, and rank higher on search engines. From keyword optimization to quality content creation, learn how to make your site stand out in the crowded digital landscape. Discover actionable tips and expert insights to elevate your SEO game.