IPDC Training Institute has a passion for excellence and operates under the highest of business and ethical standards. Since 2001, we have been entrusted by our clients to provide the most reliable training programs in the region. Our comprehensive portfolio of more than 200-skill building professional development courses and seminars cover a range of industry from Technical to People Skills.
Our innovative and diversified range of training courses are designed and delivered by an ever-growing team of subject matter experts who are fully competent in providing solutions relevant and applicable to today’s business challenges. We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business.
Our public and in-house training courses have attracted close to 50,000 participants from almost 1,000 organizations. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training. We trully understand that our clients’ changing needs drive the planning and development of each and every training courses and seminars. And therefore, we’re continuously tracking the latest business trends and best practices to ensure our content is relevant, practical and useful.
We realized that there is enormous value in organizing proper training and development sessions for employees. Training allows employees to acquire new skills, sharpen existing ones, perform better, increase productivity and be better leaders.
Peserta akan melalui proses belajar dalam 3 tahap yang membuat peserta langsung dapat mengaplikasikan ketrampilan dan kompetensi professional Coach dalam pekerjaan dan kehidupannya
Program berbasiskan ICF Kompetensi, peserta yang telah mengikuti program ini dapat mendaftar sebagai ICF member dan melanjutkan ICF credential ACC dan bergabung dengan komunitas Professional coach global.
Program ini dibawakan para senior professional Coach - ICF Certified Coach dan ICF Mentor Coach Registry yang berpengalaman dalam mengembangkan profesi Coach dan telah membantu banyak perusahaan menjalankan Coaching program.
Peserta akan dilatih dan didampingi dalam proses belajar dan praktek di perusahaan ataupun organisasi
Bergabung dengan alumni dan komunitas professional coach di berbagai industri.
Peserta akan langsung merasakan manfaat coaching pada dirinya melalui praktek dan sesi coaching selama program.
IPDC Training Institute has a passion for excellence and operates under the highest of business and ethical standards. Since 2001, we have been entrusted by our clients to provide the most reliable training programs in the region. Our comprehensive portfolio of more than 200-skill building professional development courses and seminars cover a range of industry from Technical to People Skills.
Our innovative and diversified range of training courses are designed and delivered by an ever-growing team of subject matter experts who are fully competent in providing solutions relevant and applicable to today’s business challenges. We pride ourselves on our track record in this regard and on our long-standing relationships with our clients, many of whom have been with us since we started business.
Our public and in-house training courses have attracted close to 50,000 participants from almost 1,000 organizations. Our client base is steadily growing and so is our commitment to remain the regional leaders in the fields of training. We trully understand that our clients’ changing needs drive the planning and development of each and every training courses and seminars. And therefore, we’re continuously tracking the latest business trends and best practices to ensure our content is relevant, practical and useful.
We realized that there is enormous value in organizing proper training and development sessions for employees. Training allows employees to acquire new skills, sharpen existing ones, perform better, increase productivity and be better leaders.
Peserta akan melalui proses belajar dalam 3 tahap yang membuat peserta langsung dapat mengaplikasikan ketrampilan dan kompetensi professional Coach dalam pekerjaan dan kehidupannya
Program berbasiskan ICF Kompetensi, peserta yang telah mengikuti program ini dapat mendaftar sebagai ICF member dan melanjutkan ICF credential ACC dan bergabung dengan komunitas Professional coach global.
Program ini dibawakan para senior professional Coach - ICF Certified Coach dan ICF Mentor Coach Registry yang berpengalaman dalam mengembangkan profesi Coach dan telah membantu banyak perusahaan menjalankan Coaching program.
Peserta akan dilatih dan didampingi dalam proses belajar dan praktek di perusahaan ataupun organisasi
Bergabung dengan alumni dan komunitas professional coach di berbagai industri.
Peserta akan langsung merasakan manfaat coaching pada dirinya melalui praktek dan sesi coaching selama program.
CERTIFIED CORPORATE COACH PROGRAM DIRANCANG UNTUK
• Perusahaan atau organisasi yang ingin merancang dan menjalankan program coaching di perusahaan.
• Para pemimpin, manajer, profesional pengembangan SDM yang ingin meningkatkan keterampilan dan kompetensi coaching mereka secara mendasar untuk meningkatkan potensi maupun retensi karyawan dalam organisasi mereka maupun untuk melatih manajer lain dan berbagi keahlian coaching mereka
• Pengembangan kepemimpinan dalam perusahaan dan organisasi dengan pendekatan coaching.
• Internal dan eksternal coach yang akan mendaftarkan diri menjadi member ICF (Intenational Coach Federation) dan melanjutkan ke ICF Credential ACC.
• Para profesional pengembangan organisasi, Konsultan, Coach, Konselor, Akademisi yang ingin menggunakan keterampilan coaching dalam aplikasi profesinya di perusahaan atau organisasi
• Kepada siapa saja yang ingin mendapatkan keuntungan dari ketrampilan dalam praktek aplikasi teknik coaching di perusahaan dan organisasi.
Train The Trainer is the model used for trainers development. Train The Trainer helps the trainer to develop their professional knowledge.
Vitalsmarts is one of the major organizations which provides the training to trainers.
Taking Care of Business (TCOB) - Training & Consulting Solutions for SMEsElaine Cercado
Taking Care of Business (TCOB) is POWERinU's approach to assist local enterprises who commit to embark on and sustain business improvement efforts through training, consulting, coaching and mentoring. This is our way of empowering the SME sector in Singapore, Philippines and the rest of Asia.
We've put together a few slides to show you who we have worked with and what they have said about their experience of working with us.
If you would like to find out more about what we can do for you, call us on +27 (0) 11 475 1450.
Powerful Business Communication & Presentation Skills 10 - 11 December 2014 K...360 BSI
Powerful Business Communication & Presentation Skills™ teaches participants to fully engage their audience by using professional communication and speaking skills. This program focuses on overcoming barriers to communication and using positive communication techniques along with structure, visual and vocals presentation skills
Benefits:
- Work Easily with Differing Personalities
- Eliminate Unproductive Communication
- Master Positive Communication Skills
- Organize Presentations for Impact
- Overcome Nervousness
- Engage Audiences
- Maximize the 5 P’s of Vocal Power
- Highlight Key Points with Gestures
- Convey Confidence with Your Body
DAY ONE
COMMUNICATION SKILLS
Mastering Different Personality Styles
Overcoming Barriers to Communication
Paraphrasing for Clarity
Empathizing for Connectedness
Separating Fact From Fiction
Discovering with Powerful Questions
Listening with Improved Results
Requesting for Positive Gain
DAY TWO
ART OF PERSUASION
Presenting a Benchmark
Creating Audience Receptivity
Setting Direction with Organized Structure
Infusing With Enthusiasm
Persuading with Voice
Influencing with Your Body Language
Highlighting with Gestures
Contact Kris at kris@360bsi.com for further details and to book your seats.
family and work are interrelated and we are the link in between. Providing a various training program across the board for Private and Government Sectors, drop us an email or call us for an exciting, fruitful and fun learning, here and only with MyKnowledge Arena
We are pleased to share with you the detailed information about our company and services we can offer you. Please take time to go through and contact us.
COACH MURPHY’s lifelong mission is to continuously learn from life experiences, to consistently create exciting learning activities & programs based on personal & borrowed wisdom; and to perpetually share them with others through his excellent coaching, mentoring & consulting wisdom.
Company profile of Thinking and Training
Thinking and Training is a India based training company and one of the fastest growing training company of Central India
CERTIFIED CORPORATE COACH PROGRAM DIRANCANG UNTUK
• Perusahaan atau organisasi yang ingin merancang dan menjalankan program coaching di perusahaan.
• Para pemimpin, manajer, profesional pengembangan SDM yang ingin meningkatkan keterampilan dan kompetensi coaching mereka secara mendasar untuk meningkatkan potensi maupun retensi karyawan dalam organisasi mereka maupun untuk melatih manajer lain dan berbagi keahlian coaching mereka
• Pengembangan kepemimpinan dalam perusahaan dan organisasi dengan pendekatan coaching.
• Internal dan eksternal coach yang akan mendaftarkan diri menjadi member ICF (Intenational Coach Federation) dan melanjutkan ke ICF Credential ACC.
• Para profesional pengembangan organisasi, Konsultan, Coach, Konselor, Akademisi yang ingin menggunakan keterampilan coaching dalam aplikasi profesinya di perusahaan atau organisasi
• Kepada siapa saja yang ingin mendapatkan keuntungan dari ketrampilan dalam praktek aplikasi teknik coaching di perusahaan dan organisasi.
Train The Trainer is the model used for trainers development. Train The Trainer helps the trainer to develop their professional knowledge.
Vitalsmarts is one of the major organizations which provides the training to trainers.
Taking Care of Business (TCOB) - Training & Consulting Solutions for SMEsElaine Cercado
Taking Care of Business (TCOB) is POWERinU's approach to assist local enterprises who commit to embark on and sustain business improvement efforts through training, consulting, coaching and mentoring. This is our way of empowering the SME sector in Singapore, Philippines and the rest of Asia.
We've put together a few slides to show you who we have worked with and what they have said about their experience of working with us.
If you would like to find out more about what we can do for you, call us on +27 (0) 11 475 1450.
Powerful Business Communication & Presentation Skills 10 - 11 December 2014 K...360 BSI
Powerful Business Communication & Presentation Skills™ teaches participants to fully engage their audience by using professional communication and speaking skills. This program focuses on overcoming barriers to communication and using positive communication techniques along with structure, visual and vocals presentation skills
Benefits:
- Work Easily with Differing Personalities
- Eliminate Unproductive Communication
- Master Positive Communication Skills
- Organize Presentations for Impact
- Overcome Nervousness
- Engage Audiences
- Maximize the 5 P’s of Vocal Power
- Highlight Key Points with Gestures
- Convey Confidence with Your Body
DAY ONE
COMMUNICATION SKILLS
Mastering Different Personality Styles
Overcoming Barriers to Communication
Paraphrasing for Clarity
Empathizing for Connectedness
Separating Fact From Fiction
Discovering with Powerful Questions
Listening with Improved Results
Requesting for Positive Gain
DAY TWO
ART OF PERSUASION
Presenting a Benchmark
Creating Audience Receptivity
Setting Direction with Organized Structure
Infusing With Enthusiasm
Persuading with Voice
Influencing with Your Body Language
Highlighting with Gestures
Contact Kris at kris@360bsi.com for further details and to book your seats.
family and work are interrelated and we are the link in between. Providing a various training program across the board for Private and Government Sectors, drop us an email or call us for an exciting, fruitful and fun learning, here and only with MyKnowledge Arena
We are pleased to share with you the detailed information about our company and services we can offer you. Please take time to go through and contact us.
COACH MURPHY’s lifelong mission is to continuously learn from life experiences, to consistently create exciting learning activities & programs based on personal & borrowed wisdom; and to perpetually share them with others through his excellent coaching, mentoring & consulting wisdom.
Company profile of Thinking and Training
Thinking and Training is a India based training company and one of the fastest growing training company of Central India
POSITIVE COACH is an executive coaching firm, global coaching program management and contract coach staffing company providing scalable executive coaching, enterprise training and coaching program solutions. Unlike most large coach providers, Positive Coach offers a competitively priced, highly affordable suite of programs.
Guaranteed high quality teams of experienced coaches are hand picked, trained, matched with clients, and supervised in response to corporate needs for greater accountability
Slides used at the Manchester Alumni Meetup on 1 May 2019.
Theme: Employee Engagement and Experience
Speakers:
Aaron Saxton, UKFast
Shad Shami, Exchange Utility
Louise Marshall, Brother UK
Mikono Training Calendar 2020 -Online and Virtual Facilitator LedDeogratius Kilawe
Training during the COVID-19 Pandemic:
Along with our range of Online Courses, Mikono Training now offers Virtual Instructor-Led Training on all courses listed on our website (at a discounted rate), to help you continue your skills development from the safety and comfort of your own home.
For more info:
sales@mikonospeakers.com or www.mikonospeakers.com
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IPDC Training - Leadership Skills in Transforming the Company Core ValuesIPDC Training Institute
IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years
Women with Impact Programme: An IntroductionKate Young
This presentation explores why businesses need to take gender diversity seriously to remain competitive and sustainable. It also introduces our women's development programme that is designed to create strong, confidence and equipped women leaders.
For more information go to bitly.com/womenwithimpact
IPDC Training - Leadership Essential Coaching for Greater Effectiveness and P...IPDC Training Institute
IPDC has been facilitating a considerably numbers of public trainings and in-house training programs in Performance Management and Appraisal Skills for the last 15 years
B Inspired Finance Group Leadership DevelopmentBrett Bourgon
The attached pitch deck outlines how finance leaders and teams can use Corporate Coaching as a vehicle to create proper development plans. Ensure you wrap mentoring around the key development areas of experience, exposure and education.
1. Rowena Khanna
ACC CMICS
Trainer/Facilitator
& Coach
Email:
thelearningspa@gmail.com
Mobile:
+44 (0) 7772 791 687
Office:
+44 (0) 1767 652 928
Trainer:
Over 20 years experience in
delivering high impact soft skills
and management development
courses
Coach:
ICF ACC Accreditation.
Performance and Executive
Coaching and Mentoring. NLP
Business Practitioner
Facilitator:
Trainer of trainers and passionate
about creative and challenging
facilitation
Designer:
Produces quality design of
inductions, bespoke courses and
team building events
specialist courses:
• Management Development
• Personal Development
• Coaching and Mentoring
• Presentation Skills
• Train-the-Trainer
• Facilitation Skills
• Customer Services
• Emotional Intelligence
• Communication Skills
• Team Development
• Performance Improvement
Rowena is a learning and development specialist with over 20 years
experience. She runs her own training company/coaching practice and
has broad experience working with leadership teams and managers in
both public and private sector organisations across the UK and overseas.
Excellent reputation as an Executive/performance coach and selected coach at the
London Business School. Since 2008 Rowena has run her own business offering
management development, personal development and coaching solutions.
recent projects:
Sales and Service
Dunelm – Design of ‘Sell More’ event for retail outlets.
Capita CM - O2 – Re-design of Induction programme and train-the-trainer upskill for
Capita design team.
Barclays Africa: Designer of a Complaints Handling and performance
improvement programme delivered in head offices and branches across the continent.
The result was a significant reduction in escalated complaints
• 9% less escalation upon year improvement
• 55,000 more compliments (an increase 48% over last year)
• 17% under what was forecasted (target of 20% as of end September
• Ombudsmen - originally they were number 1 for the wrong reasons – they have gone
from First to Worst
• Avoided costs –Fixed Charge - save us 1.2million rand - £85,000
Barclaycard USA: Designing 4 week global Customer Service Induction Programme so
that material reflected corporate values, increased the confidence and competence of
agents, trainers and coaches. AHT improved by 16 seconds saving approximately £35k
per induction group. Training Attrition went from 20% to 0% (both forced and unforced.
Absence improved and Engagement scores improved within training groups.
HSBC: Re-designing a 10-week induction programme for HSBC Direct in order to
ensure that the skills, knowledge and behaviours of the Customer Services Agents
reflect HSBC’s aim to deliver ‘superior customer telephone service’. Result was 8%
increase in sales and CSAT scores.
Talk Talk: Lead trainer for Performance Coaching for team leaders in South Africa.
The purpose was to embed skills such as the ability to control calls, build rapport,
respond to customer queries accurately and communicate and sell effectively. As a
result individual sales increased by 8% and retentions save rate increased by 12% over
a 6-week period.
https://www.linkedin.com/in/
rowena-khanna-acc-lion-aa60234
2. Leadership Management Development
Tomorrow Communications: Delivered a series of
management training days for a Technical Services Company
specialising in network and associated support services. The
result was that the management team was able to return
to the workplace with a renewed confidence in their people
management skills, which significantly improved their reputation
according to feedback from their clients.
Informa Group: Regularly delivers Management Skills
for Administrative Professionals and a variety of personal
development programmes attended by a range of companies
across the UAE. Clients include: Mubadalah, Abu Dhabi
Pensions, Dolphin Energy, Tawazun, UDC Qatar and Saudi Foods.
Civil Service Learning: Delivers regular management
programmes across all CSL organisations as part of a
transformation programme for the Civil Service.
Cultural Change and Employee Engagement
DWP: Lead facilitator for an innovative cultural change
programme with public sector leadership teams delivered at
all levels across four organisations. 50,000 people attended
a 5-day event which included coaching skills, team building,
organisational change models and performance management
tools. Rowena was part of a team of lead facilitators who
supported the trainers for the two-year rollout through daily
conference calls. As a result the programme pioneered a new
values-based culture and the reputation of public sector services
has significantly improved.
Executive Coaching:
CRUK: Working with Head of Events to improve his confidence
and personal impact. Result was a remarkable transformation
in the coachee’s confidence which led to a new role and has
inspired the next steps in his career progression.
McDonalds UK: Worked with Director of Operations to
improve his personal impact in meetings and presenting to large
audiences at conference level. Result was that he received very
positive feedback from the board of directors and his team and
his division’s results exceeded all other divisions.
Qualifications and Achievements
• ICF (ACC) Coaching Accreditation
• CIPD Certificate in Training Practice
• BA (Hons) Communication Studies
• NLP Business Practitioner
• CMI Coaching and Mentoring
• Diploma in Integrative Psychosynthesis and Counselling Skills
• World of Learning Awards finalist
Testimonials
“With recently being promoted to a more senior role
within the organisation that I work for, I felt there
was a need to invest further in myself. Working with
Rowena was a pleasure and a gift. I was impressed
how quickly she understood me and my needs.
She made me aware of my past issues and most
importantly my own qualities. Our one on one
sessions helped me to find answers and shed clarity
to my needs and self confidence to move forwards
and let the past go. My inhibitions and lack of
confidence about my new role disappeared and I am
now feeling able to progress with confidence.”
Director of Operations
McDonalds UK
“Working on this 10-day train-the-trainer programme
with Rowena has completely changed my
understanding of what training is! I now have the
confidence to coach in the moment and empower
individuals to take responsibility for their learning.
I particularly valued the practical listening and
questioning skills activities because I felt inspired to
become more present and develop my ability to listen
for facts and feelings.”
Dawn Hewison – Training Manager
Vodafone
clients include: