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GDPR
Experiences…
November 2017
www.pwc.com
Mulțumiri sponsorilor și partenerilor
SPONSORI
ORGANIZATOR
PARTENER MEDIA
PARTENER DE IMAGINE
23 NOIEMBRIE 2017 | B UCUREȘTI
PwC
Data
Privacy
Companies’
Focus
Data privacy (theory and practice)
3
Poor data governance
- No or poor definition
- No or poor standards
- Data flows are rare
PwC 5
Data
classification
Main
Types
of
Information
Confidential
Restricted Internal use
Public
PwC 6
Internal processes and legal basis
Internal processes
Internal policies and
procedures regarding
personal data are
usually not formally
defined.
Purposes and legal basis
For the personal data
processing that is not based
on prescribed law and
legislation, there is no other
clearly stated legal grounds.
PwC 7
Poor data management,
missing Data Retention
Policy, lack of awareness
Data
minimisation
principle is not
being followed
The process &
functionality for
erasure of
personal data is
missing
A lot of
unnecessary
shared excels
are stored on
network
shared drives
Personal data
record is stored
in too many
locations and
formats
Lack of proper
data classification
and data leak
prevention
solution in place
PwC 8
Poor data management
Contracts
The contracts regarding processing of
personal data are not sufficiently
detailed and clear.
Restriction
The process and functionality for the
restriction of processing of personal data
is missing.
GDPR requirements
GDPR requirements for obtaining
consent prior to collection or processing
is not observed.
PwC 9
Poor data management
The process for notifications of personal
data breach is not defined
Organizations do not keep records of
personal data processing - they should log
main transactions
Last but not least - Insufficient employee
awareness
PwC 10
Data is stored, shared and
transferred in an insecure way
(FTP, clear text files (.CSV, .TXT,
.XLSX), and insecure
applications.
A periodic “data discovery”
process is not implemented.
Organizations are not aware of
the volume of personal data
spread and bad habits of using
and sharing.
Volume and storage – No Data
Retention Policy
PwC 11
Security and vendor support issues
There is no regular process of testing the security
posture of the organization
When client have some pre-existing tools (e.g. SIEM,
Firewall…) which could help, the monitoring and/or
calibration process is very often not optimal.
Databases and operating systems not
supported by vendors anymore
PwC
Project implementation issues
12
Lack of human recources
is evident. Clients strive to
implement some levels of
GDPR compliance,
however GDPR project has
just started with gap
assessment - and it will
not end as long as the
regulation exists.
Human
Resources
There is no clear overview
of the complexity of the
project, nor for real
budgeting for
implementation.
Complexity of
the Project
PwC 13
Legal teams and Technical teams need
to support each other
Successful GDPR is a team effort
Expertise - Legal teams alone (both
internal or external) do not realize the
complexity of IT systems and IT processes
involved, therefore they need technical
support. Valid for technical teams
regarding the legal aspects. They need
close legal advisors.
Legal basis - For personal data already
being processed, processing is often not
based on prescribed law and legislation
and very often there is no other clearly
stated legal grounds (e.g. contract
obligation, legitimate interest or written
consent) for personal data processing
PwC 14
Third party involvement
Clients do not keep track
of their external
connections (software,
hardware vendors ).
Third party IT vendors
have direct (unlimited,
unmonitored), access to
production and testing
environment.
In PRD environment
personal data are stored
in clear and unmasked
manner
And if they keep they
do not monitor these
activities
PwC
Please remember several solutions 1/2
15
Avaelgo GDPR Strategy for Compliance and Transformation - All rights reserved
PwC
Please remember several solutions 2/2
16
Accelerate GDPR compliance with the Microsoft Cloud - Version 1.0 © 2017 Microsoft. All rights reserved
PwC 17
Thank you for your attention
This publication has been prepared for general guidance on matters of interest only, and does
not constitute professional advice. You should not act upon the information contained in this
publication without obtaining specific professional advice. No representation or warranty
(express or implied) is given as to the accuracy or completeness of the information contained
in this publication, and, to the extent permitted by law, [insert legal name of the PwC firm], its
members, employees and agents do not accept or assume any liability, responsibility or duty of
care for any consequences of you or anyone else acting, or refraining to act, in reliance on the
information contained in this publication or for any decision based on it.
© 2017 PwC. All rights reserved. In this document, “PwC” refers to
PricewaterhouseCoopersAudit SRL, which is a member firm of PricewaterhouseCoopers
International Limited, each member firm of which is a separate legal entity.
Q & A

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Robert Stoicescu - GDPR: Principalele provocari identificate de PwC in Romania

  • 2. Mulțumiri sponsorilor și partenerilor SPONSORI ORGANIZATOR PARTENER MEDIA PARTENER DE IMAGINE 23 NOIEMBRIE 2017 | B UCUREȘTI
  • 4. Poor data governance - No or poor definition - No or poor standards - Data flows are rare
  • 6. PwC 6 Internal processes and legal basis Internal processes Internal policies and procedures regarding personal data are usually not formally defined. Purposes and legal basis For the personal data processing that is not based on prescribed law and legislation, there is no other clearly stated legal grounds.
  • 7. PwC 7 Poor data management, missing Data Retention Policy, lack of awareness Data minimisation principle is not being followed The process & functionality for erasure of personal data is missing A lot of unnecessary shared excels are stored on network shared drives Personal data record is stored in too many locations and formats Lack of proper data classification and data leak prevention solution in place
  • 8. PwC 8 Poor data management Contracts The contracts regarding processing of personal data are not sufficiently detailed and clear. Restriction The process and functionality for the restriction of processing of personal data is missing. GDPR requirements GDPR requirements for obtaining consent prior to collection or processing is not observed.
  • 9. PwC 9 Poor data management The process for notifications of personal data breach is not defined Organizations do not keep records of personal data processing - they should log main transactions Last but not least - Insufficient employee awareness
  • 10. PwC 10 Data is stored, shared and transferred in an insecure way (FTP, clear text files (.CSV, .TXT, .XLSX), and insecure applications. A periodic “data discovery” process is not implemented. Organizations are not aware of the volume of personal data spread and bad habits of using and sharing. Volume and storage – No Data Retention Policy
  • 11. PwC 11 Security and vendor support issues There is no regular process of testing the security posture of the organization When client have some pre-existing tools (e.g. SIEM, Firewall…) which could help, the monitoring and/or calibration process is very often not optimal. Databases and operating systems not supported by vendors anymore
  • 12. PwC Project implementation issues 12 Lack of human recources is evident. Clients strive to implement some levels of GDPR compliance, however GDPR project has just started with gap assessment - and it will not end as long as the regulation exists. Human Resources There is no clear overview of the complexity of the project, nor for real budgeting for implementation. Complexity of the Project
  • 13. PwC 13 Legal teams and Technical teams need to support each other Successful GDPR is a team effort Expertise - Legal teams alone (both internal or external) do not realize the complexity of IT systems and IT processes involved, therefore they need technical support. Valid for technical teams regarding the legal aspects. They need close legal advisors. Legal basis - For personal data already being processed, processing is often not based on prescribed law and legislation and very often there is no other clearly stated legal grounds (e.g. contract obligation, legitimate interest or written consent) for personal data processing
  • 14. PwC 14 Third party involvement Clients do not keep track of their external connections (software, hardware vendors ). Third party IT vendors have direct (unlimited, unmonitored), access to production and testing environment. In PRD environment personal data are stored in clear and unmasked manner And if they keep they do not monitor these activities
  • 15. PwC Please remember several solutions 1/2 15 Avaelgo GDPR Strategy for Compliance and Transformation - All rights reserved
  • 16. PwC Please remember several solutions 2/2 16 Accelerate GDPR compliance with the Microsoft Cloud - Version 1.0 © 2017 Microsoft. All rights reserved
  • 17. PwC 17 Thank you for your attention
  • 18. This publication has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this publication, and, to the extent permitted by law, [insert legal name of the PwC firm], its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. © 2017 PwC. All rights reserved. In this document, “PwC” refers to PricewaterhouseCoopersAudit SRL, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. Q & A