OBJECTIVES WE WILL SOLVE THE PROBLEMS To understand all about Risk management. To highlights the Risk management processand its importance.

1. ALL YOU NEED
TO KNOW ABOUT
CENTRAL
STERILE SUPPLY
DEPARTMENT

2. AREA-SPECIFIC SAFETY
CONCERN
taalal.9@hotmail.com
E-mail
https://t.me/tolioCSSD
Telegram channel March 2024
CSSD PRESENTATION
Talal Albudayri

3. DECONTAMINATION

4. PREPARATION AND STERILIZATION AREA

5. STERILE STORAGE AND DISTRIBUTION

6. DISASTER PREPAREDNESS

7. DISASTER PLAN

8. BIOLOGICAL DISASTERS

9. BIOLOGICAL DISASTERS

10. SAFETY AND RISK
MANAGEMENT
taalal.9@hotmail.com
E-mail
https://t.me/tolioCSSD
Telegram channel March 2024
CSSD PRESENTATION
Talal Albudayri

11. here we go!
INTRODUCTION TO
QUALITY
IMPROVEMENTAND RISK
MANAGEMENTIN HEALTH
CARE

12. 01
02 03
OBJECTIVES
WE WILL SOLVE THE PROBLEMS
To understand all about Risk
management.
To highlights the Risk
management processand its
importance.
To highlight different Risk assessment
toolsand models

13. AND DOING THINGS RIGHT
QUALITY OF CARE IS—
• DOING THE RIGHT THING
(WHAT)
FIRST TIME.
•
•
TO THE RIGHT PEOPLE (TO
WHOM) AT THE RIGHT TIME
(WHEN)
WHAT IS QUALITY ??

14. HEALTH CARE INVOLVES THREE MAIN GROUPS OF PEOPLE
AND THE MANAGERS THAT INTERACT IN THE PROVISION OF
CUSTOMERS ( PATIENTS AND
FAMILY ) EMPLOYEES( SERVICE
PROVIDERS)
HEALTHCARE.
WHAT IS QUALITY ??

15. WHAT IS QUALITY IN HEALTH CARE ??
OUTCOMES OF INDIVIDUALS AND POPULATIONS”
•“HEALTH CARE QUALITY IS GETTING THE RIGHT CARETO
THE RIGHT PATIENT AT THE RIGHT TIME –EVERY TIME.”
•“THE DIRECT CORRELATION BETWEEN THE LEVEL OF
IMPROVED HEALTH SERVICES AND THE DESIRED
HEALTH
-US DEPARTMENT OF HEALTH AND HUMAN SERVICES
-INSTITUTE OF MEDICINE

16. WHAT IS QUALITY IMPROVEMENT?
QUALITY S MEETING AND EXCEEDING CUSTOMER NEEDS
•
ANALYSIS OF PERFORMANCE AND
SYSTEMATIC EFFORTS TO
IMPROVE IT. THERE ARE NUMEROUS
MODELS USED. SUCH AS
– FOCUS-PDCA
–SIX SIGMA (DMAIC)
–KAIZEN
–FMEA
AND EXPECTATIONS
IS A FORMAL APPROACH TO THE
QUALITY IMPROVEMENT

17. 01 04
02 05
03 06
PRINCIPLES OF QUALITY
Customer Process involvement of
multidisciplinary team.
Focus Leadership Standardized
Continuous Improvement
Process approach
Systematic
Factual /Evidence Based
Beneficial
Talal Albudayri

18. TOTAL QUALITY MANAGEMENT:
-IS HOLISTIC , ORGANIZATIONAL–WIDE APPROACH
TO IMPROVE AND MAINTAIN QUALITY.
HISTORICAL DEVELOPMENT OF QUALITY
All of organization’s activities and resources are directed
toward achievement of goal that is, customer satisfaction
Florence Nightingale served as a nurse during the Crimeanwar.
She was the first to identify a positive correlation between the introduction of
adequate nursing care with the wounded soldiers.
She demonstrated that basic sanitation and hygiene standards led to decreased
mortality rate among them when caring for soldier swounded in the
CrimeanWar.
She attributed a positive outcome to quality of care.

19. QUALITY DIMENSION IN HEALTHCARE
S T E E E P
SAFETY EFFECTIVE EFFICIENT
CENTERED
AVOIDING
INJURY
FROM CARE
THAT IS
INTENDED
TO HELP
REDUCING
WAITS
AND
HARMFUL
DELAYS IN
CARE
AVOIDING
UNDERUSE
OR OVERUSE
OF
AVOIDING
WASTE OF
EQUIPMENT,
SUPPLIES,
IDEAS AND
ENERGY
SERVICES
TIMELY EQUITABLE
PATIENT-
PROVIDING
EQUAL CARE
REGARDLESS OF
PERSONAL
CHARACTERISTICS,
GENDER,
ETHNICITY,
GEOGRAPHIC
LOCATION, AND
SOCIO-
ECONOMIC
STATUS.
PROVIDING
RESPECTFUL,
RESPONSIVE,
INDIVIDUALIZE
D CARE

20. QUALITY METHODOLOGIES
SIGMA
FOCUS-
LEAN
PDCA
LEAN SIX
KAIZEN
FME
A
OTHER

21. SAFETY AND RISK
MANAGEMENT
MODULE 12
Talal Albudayri
01 What is Risk?
a situation involving exposure to danger.
possibility of loss or injury someone or something
that creates or suggests a hazard
02 What is Risk Management??
Risk management is a method use to assess the risks of a
specific activity and develop programs to reduce that
risk.
It also involves injury prevention and claims management
(the settlement, defense and prevention of lawsuits).
Risk management is the process of analyzing processes
and practices that are in place, identifying risk factors,
and implementing procedures to address those risks

22. PURPOSE OF RM
THE PURPOSE OF RISK MANAGEMENT IS TO PREVENT
INJURY AND TO PREVENT OR LIMIT FINANCIAL LOSS TO THE
INSTITUTION. COMMITMENT, COOPERATION, AND SUPPORT FROM
Series 1 Series 2 Series 3
Item 1 Item 2 Item 3 Item 4 Item 5
0
5
10
15
20
25
the Governing Board, Administration, Department Heads
and all staff and associates are key to any successful Risk
Management Program

23. RM
RISK MANAGEMENT
Evaluate the identified or potential loss to the organization
through risk management reporting mechanisms, trend analysis
and frequency and severity data;
Determine the loss effect; monitor for proper
implementation and effectiveness, and review for the need
for continued monitoring, change or addition of loss control
actions, and final resolution of the problem.

24. 01
02 03
COMMON WORKPLACE
SAFETY
HAZARDS
3 TYPES OF OCCUPATIONAL HAZARDS:
Physical
Biological Chemical
Slip and Fall, Sharps and Ergonomics,
Electricals.
MRSA, SARS, Covid -19, HIV/AIDS, MERS-
CoV.
Eye splash And Skin problems,Chemical
burns, Chemical Spill.

25. COMMON WORKPLACE SAFETY
HAZARDS
WORKPLACE VIOLENCE
According to OSHA approximately 2 million people are
victims of workplace violence each year. All employees
should pay attention to possible warning.
Preventing errors and near misses
Learning from past history
Cultivating a culture of safety
Create a Healthcare Risk Management Plan Education &
Training, Patient & Family Grievances Communication
Plan Reporting Protocols.
Risk Improvement

26. INCIDENTS
• INCIDENT: AN EVENT OR CIRCUMSTANCE THAT
HARMED OR HAS THE POTENTIAL TO HARM A
PERSON OR A PROPERTY, RESULTING FROM HUMAN
BEHAVIOR AND/OR SYSTEM FAILURE.
PERSON INVOLVED, OR IT COULD CAUSE MINOR, MODERATE, SEVER,
INCIDENT COULD OCCURRED WITH NO HARM TO THE PATIENT OR
AND SENTINEL EVENT DEPEND ON LEVEL OF HARM OCCURRED.
•

27. NEA
R
MISS
An incident that has occurred but did not
reach the patient, staff, visitors or the
facility,
for which a recurrence carries a significant
chance
of a serious adverse outcome.
ADVERSE
EVENT
An event that occurs which is not consistent with
routine operation of organization, the routine
care of a patient or any circumstance that
threaten physical safety and well-being of patient
or staff
SENTINEL EVENT
(CLINICAL):
SENTINEL EVENT
(NON-CLINICAL)
Talal Albudayri
Major destruction or loss of
function to the surrounding
environment (natural or
facility), events that result in
death, damage to the
organization reputation.
–Unintended collapse of any
building or structure under
construction or alteration.
Any event leading to serious patient harm or death and is
failure) rather than the patient’s underlying illness. Eg:-
caused by healthcare (human error/ behavior
and/or system. –Unexpected death.
–Wrong patient, wrong procedure or wrong site.

28. ALL INCIDENTS SHOULD BE REPORTED THROUGH RISK
MANAGEMENT AND PATIENT SAFETY REPORTING SYSTEMIN
THE ORGANIZATION

29. THANK YOU
FOR YOUR NICE ATTENTION
Talal Albudayri