About the making of www.rijksoverheid.nl using SCRUM and good people

1. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:
www.rijksoverheid.nl
Using SCRUM, good
people and web standards
Gerrit C. Berkouwer
J.Boye10 - Aarhus

2. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:2
‘The Making Of Rijksoverheid.nl’

3. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:3
From 16 to 1 websites
New CMS/hosting
New UI-design
New content-strategy
Migration of 16 websites
13 clients/stakeholders
And more…

4. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:4
2008 2009 2010 2011
preparation……………………….realisation

5. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:5
More than 40 servers HA/HP
± 80.000 documents
± 20 theme’s and 700 subjects
± 35.000 unique visitors per day
± 235.000 pageviews per day
Facts and figures
Rijksoverheid.nl

6. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:6
3 years…that’s
26280 hours or
94.608.000 seconds…
new cms, information architecture, new hosting-platform,
usability, webstandards, headaches, metadata, user centered
design, persona’s, java, content management, findability,
migration, frontend-performance, spring, high availability, high
performance, clustering, content-strategy, government, css, xhtml,
jquery, javascript, importer, pizza ,UI-design, editorial staff,
governance, estimations, security, coffee, URL-redirects, organisation

7. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:7
 or 

8. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:8
How to organize this?
Go see: ‘We've killed their darlings
- daring to go from 16 websites to one’
By my colleague Gemma Sweeren, tomorrow
at 16.00 in the ‘Web Governance’ track!


9. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:9
let’s talk
SCRUM
How to implement this?

10. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:10
• human interaction over technology and huge
projectplans
• not imposing techniques
• webstandards and website-speed a must!
• stability and flexibility
• include Usability testing
Starting points

11. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:11
Working
software
Product
backlog
Sprint
backlog
every
24 hours
3 weeks

12. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:12
Reasons
• big project
• changing requirements
• for 13 clients...
• flexibility needed
• speed needed
• multiple disciplines
• internal and external
projectmembers
What we did
Focus your tasks…
NO 100% functional
design
NO 100% technical design
Change is welcome!
Short iterations
DAILY communication and
mini-planning

13. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:13
Goals
• deliver high quality
• deliver often
• deliver quick
• deliver on time
• direct results for clients
• learn and adapt!
What we did
Focussed teams:
• development-teams
• design-team
• infrastructure-team
• migration-team
• editorial team
Demo and live every 3
weeks… 
Dedicated ‘Productowner’

14. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:14
PO: bulletproof

15. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:15
PO: Draw lines

16. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:16
PO: Choose, decide, prioritize

17. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:17
Soft Goals
• communication
• human interaction
• collaboration
• increase morale
• increase motivation
• increase trust
• increase creativity
• building trust...
What we did
Good people…
Multidisciplinary teams
Daily team stand-ups
Scrum-of-scrums stand-
up
Story-finding
Estimation sessions
Retrospective sessions

18. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:18
SCRUMTEAM: max 8

19. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:19
SCRUMTEAM: self steering

20. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:20
SCRUMTEAM: no walls

21. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:21
• transparency, we know what we are doing
• planning is (almost) fun now  !
• working in pairs among almost all disciplines
• no walls between teams
• good demo’s, on time and in KNOWN scope
• quality is very high
building trust...proud teammembers
Results

22. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:22
Challenges…

23. SCRUM and Rijksoverheid.nl | november 3, 2010
From 16 websites to 1:23
• good people to do the magic
• lots of stakeholders: how to keep them into
SCRUM and how to communicate?
• (usability) testing
• www.rijksoverheid.nl: visitors, stability, security
Challenges/discussion

24. SCRUM and Rijksoverheid.nl | november 3, 2010
Thank you!
Gerrit Berkouwer
g.berkouwer@minaz.nl
Twitter: @Geebee
Photo credits
Clock: http://www.flickr.com/photos/jonathan_bliss/
Wicky the Viking: http://www.flickr.com/photos/batigolix/
Legion: http://www.myfreewallpapers.net/
Bulletproof & line-in-sand: http://unbreakablepo.com/
Challenge: http://www.flickr.com/photos/foxypar4/
Arrows: http://www.flickr.com/photos/jeremybrooks/
YahooST: http://www.flickr.com/photos/yodelanecdotal/
Birds http://www.flickr.com/photos/stacyanderson/