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Cristina Sarasua, University of Koblenz-Landau
M. Six Silberman, IG Metall
Kristy Milland, Turkernation
Gianluca Demartini...
Welcome!
Benvenuto!
¡Bienvenidos
Willkommen!
Workshop Web Site
http://trustincrowdwork.west.uni-koblenz.de/
Workshop Twitter Hashtag
#trustincrowdwork
Workshop Twitter...
Crowd Work
Reputation
Turkopticon
https://turkopticon.ucsd.edu/
Turkernation
http://turkernation.com/
Still, so much to improve!
Goals for today
● analyze different aspects of trust in online crowd work
● discuss ways of boosting transparency and mana...
Topics
Measuring trust
● Information needs of crowd workers, requesters and platforms
● Relevant data sources to foster trust amo...
Building and reinforcing trust
● Relation between transparency, reputation and trust
● Trust in traditional workplace vs. ...
Making use of reputational and other trust-related data
● Methods for multi-criteria work and people matchmaking
● Reputat...
Agenda
Time Session
9:00 - 9:15 Hello! session
9:15 - 10:30 Invited talk
10:30 - 10:45 Coffee break
10:45- 11:30 Paper pre...
Introductions
Logistics
● WiFi
○ Name: Courtyard_LOBBY
○ Password: no pssw
● Permission to publish (beginning of paper presentation sess...
Thank you
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Hello session

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Workshop "Weaving Relations of Trust in Crowd Work: Transparency and Reputation across Platforms" co-located with ACM Web Science Conference 2016.

http://trustincrowdwork.west.uni-koblenz.de/

Published in: Technology
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Hello session

  1. 1. Cristina Sarasua, University of Koblenz-Landau M. Six Silberman, IG Metall Kristy Milland, Turkernation Gianluca Demartini, University of Sheffield
  2. 2. Welcome! Benvenuto! ¡Bienvenidos Willkommen!
  3. 3. Workshop Web Site http://trustincrowdwork.west.uni-koblenz.de/ Workshop Twitter Hashtag #trustincrowdwork Workshop Twitter Account https://twitter.com/trustincw Conference Twitter Hashtag #websci16
  4. 4. Crowd Work
  5. 5. Reputation Turkopticon https://turkopticon.ucsd.edu/ Turkernation http://turkernation.com/
  6. 6. Still, so much to improve!
  7. 7. Goals for today ● analyze different aspects of trust in online crowd work ● discuss ways of boosting transparency and managing reputation ● learn about problems, solutions and wishes related to trust in crowd work ● understand the three perspectives: ○ Crowd workers ○ Requesters ○ Crowdsourcing Platforms
  8. 8. Topics
  9. 9. Measuring trust ● Information needs of crowd workers, requesters and platforms ● Relevant data sources to foster trust among workers and requesters ● Extraction of explicit and implicit information from crowdsourcing data sources ● Subjective and behavioral assessments of trust (i.e., measures)
  10. 10. Building and reinforcing trust ● Relation between transparency, reputation and trust ● Trust in traditional workplace vs. the crowd “workplace”: similarities and differences ● Reputation in crowd work vs. reputation in other online systems (e.g., Airbnb) ● Monitoring reputation dynamics (e.g., preventing gaming of reputation mechanisms) ● New automatic and hybrid methods to build reputation out of available and reusable online data ● Privacy concerns: What information may be public and which may be private? Who decides? ● Boosting direct communication to clarify and enhance reputation ● Incentives for opening crowdsourcing platform data ● Infrastructures for achieving transparency ● Socioeconomic consequences of crowd work reputation in digital labor platforms
  11. 11. Making use of reputational and other trust-related data ● Methods for multi-criteria work and people matchmaking ● Reputation-based crowd recruitment ● Cross-platform user authentication and data provenance verification methods ● Ethical aspects ● New interaction patterns (worker-worker, requester-requester, worker- requester, worker-platform owner and requester-platform owner interaction) ● Reputation management in new models for platform governance (e.g., cooperative platforms) ● Trust by design in new crowdsourcing platforms
  12. 12. Agenda Time Session 9:00 - 9:15 Hello! session 9:15 - 10:30 Invited talk 10:30 - 10:45 Coffee break 10:45- 11:30 Paper presentations (part I - studies on workers) 11:30-12:00 Crowd Statement Marathon 12:00-13:00 Lunch 13:00-14:00 Paper presentations (part II - platforms) 14:00-15:00 Panel & discussions 15:00 -15:15 Coffee break 15:15 - 16:00 Crowdsourced reviews & awards 16:00 -16:30 Closing session
  13. 13. Introductions
  14. 14. Logistics ● WiFi ○ Name: Courtyard_LOBBY ○ Password: no pssw ● Permission to publish (beginning of paper presentation sessions) ○ PDF files of papers at our Web site ○ Slides at our Web site ○ Fotos at our Web site / Twitter ○ Videos at our Web site
  15. 15. Thank you

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