1. Lorenzo M. Rivera
11143 N. E. 10th Street
Choctaw, OK 73020
(405) 426-5073
Objective Seeking an administrative assistance position in an academic
environment where my strong technical skills and analytical critical
thinking skills can best enable your organization to meet and exceed
established goals in an ever-changing technological environment.
Summary of
Qualifications
 Proficient in Microsoft Office applications by introducing students to
research tools, formula creation and spreadsheet design, charting
tools and format, slide show creation with effective transitions, and
incorporating digital media into applications.
 Carefully analyze situations to make an accurate assessment on
course of action.
 Effectively communicate ideas to students, staff, and faculty.
 Works well with others in team projects and leadership roles.
Experience Computer Lab Technician
Rose State College, 6420 S. E. 15th Street, Midwest City, OK 73110
(405) 733-7673 (January 2013- Present)
 Assist students in navigating the computer through student support
and customer service.
 Troubleshoot computer technical issues for students, faculty, and
staff.
 Answer questions from callers, as well as students on campus with
technical issues.
 Update system protocol and provide Help Desk support for students,
faculty, and staff.
 Familiarize self with new software and hardware applications used to
open computer lab.
 Identify computer issues and effectively communicate corrections to
support staff.
 Update skills by participating in all training sessions.
 Analyze problems, make decisions, and motivate action to improve
operations within technical areas that affect end users.
Education Management Information Systems (MIS)
Degree expected Spring 2016
University of Central Oklahoma, Edmond, OK
Associates of Science in Business degree, Fall 2014
Rose State College, Midwest City, OK 73110