1. Gilbert Solorio
gsolorio3@sbcglobal.net | 831.430.6008 | www.gilbertsolorio.com | www.linkedin.com/in/gilbertsolorio
SUMMARY
Senior Administrative Analyst in a higher
education organization with over 15
years of experience, focused on federal
financial aid programs and information
technology services. Demonstrated skills
in organizing and coordinating complex
activities, analyzing information, problems,
and procedures that define objectives,
identify alternatives and courses of action,
provides written and verbal proposals and
implements procedural changes. Proven
ability to get the job done with a can-do
attitude.
EDUCATION & TRAINING
BS, Chemistry, University of California
Santa Cruz
PeopleSoft PeopleTools I/II Rel 8.53
Accelerated Ed 1, Oracle University
3C – Communication, Checklist
and Comments Release 9 Ed 3,
Oracle University
PS Query Reporting Rel 8.44 Ed 1,
Oracle University
Introduction to SQL, Cabrillo College
C Programming for Beginners &
Introduction to Linux at UCSC Extension
COMPUTER PROFICIENCY
AND SKILLS
Microsoft Office 2007/2010 for Windows
(Word, Excel, PowerPoint, Access, Outlook)
and Microsoft Office 2011 for Macs
Adobe products: Acrobat X Professional,
Photoshop and Dreamweaver
Oracle/PeopleSoft Campus Solutions 9.0
Operating Systems: Extensive knowledge
of Windows 7/8, Mac OS X 10.8+
Proficient in Spanish
AWARDS
Awarded the UCSC “Thumbs Up Award”
in successive years for outstanding
performance.
PROFESSIONAL EXPERIENCE
Financial Aid IT Analyst - Information Technology Department
Los Rios Community College District, Sacramento CA 2014-Present
ƒƒ Acts as the liaison between IT departments and customer business units - Works closely
with college and district staff to resolve IT issues related to the financial aid process in
support of student success
ƒƒ Maintenance, support, and development of the District’s Financial Aid systems,
PeopleSoft Campus Solutions 9.0
ƒƒ Develop efficiencies in the processing of student financial aid applications, awarding
processes, disbursement processes, and reconciliation processes.
ƒƒ Analyzes, detects, and corrects complex technical problems and deficiencies
Financial Aid Business Analyst - Enrollment Management Technology
San Francisco State University, San Francisco, CA 2013-2014
ƒƒ Serves as an internal consultant to functional users in matters related to system
capabilities and extraction and manipulation of decision-making information
ƒƒ Provide maintenance and technical/functional support for assigned PeopleSoft module
ƒƒ Perform data analysis, business process capture and design activities in collaboration
functional users and other EMT resources
ƒƒ Coordinate the activities and business processes of the functional units across careers
such that system conflicts are prevented and data integrity is maintained
ƒƒ Develop functional test scripts and perform testing of new functionality, upgrades and
bundles
Senior Administrative Analyst (Systems Unit), Financial Aid Scholarship Office
University of California Santa Cruz, Santa Cruz, CA 2006-2013
ƒƒ Proficient with Oracle/PeopleSoft Campus Solutions 9.0 system
ƒƒ Maintain written documentation for system processes and procedures; operational
calendar, and documentation required for setup of Campus Solutions Financial Aid
component
ƒƒ Coordinates production with users and other departments and identify cross-functional
issues and collaborate with other units to insure that appropriate solutions are identified
and implemented
ƒƒ Respond to staff queries in a high-energy environment – analyzes and resolves system
problems in a timely manner
ƒƒ Analyzes and tests impacts of vendor upgrades and provides critical fixes to the Campus
Solutions 9.0 database
ƒƒ Coordinated with university IT staff on system development and upgrades and performs
comprehensive testing for efficiency
ƒƒ Coordinated communication with managers and staff and responsible for conducting all
phases of staff training
ƒƒ Install, maintains and troubleshoots PC hardware and software for unit desktops, laptops,
servers and printers
ƒƒ Work with the university IT department and external vendors to maintain security integrity
of the unit sub-net and servers