The document discusses a survey to identify best practices for defining and managing supply chain metrics. It aims to capture feedback from industry leaders on the key metrics they use to measure supply chain performance and demonstrate supply chain leadership. The survey will be short and easy to complete, identifying a key person at each company and simple, comparable metrics. The results will help supply chain leaders improve performance by learning from the best practices of other industry leaders.

1. Order Automation
Metric Survey
REVEAL Conference
October 2014

2. Order Automation
Metrics
In the next 30
minutes:
Background
• Core group
• May NA Conference
• Sub-group
Today
• Review approach
• Capture feedback

3. Order Automation
Leadership
What are the best practices for defining and managing supply chain metrics and performance
management?
All companies measure supply chain performance, but many struggle to do so
effectively. In particular, companies face challenges in identifying the right
metrics, getting consistency and standardization across the organization to gain
enterprise-wide visibility, and using the metrics effectively to make conscious and
profitable trade-offs across the multiple end-to-end supply chains they operate…
"Who demonstrates supply chain leadership, and what do they do to achieve
balance and optimize profitable trade-offs?" Learning from the best practices of
industry leaders helps supply chain leaders improve performance.
Source: Agenda Overview for Supply Chain Strategy and
Enablers, 2014. Gartner, Inc. 6 January 2014

4. Survey Approach
• Short survey
• Names key person at each company
• Simple, easy to compare metrics

5. Example

6. Discussion