This document discusses key performance indicators (KPIs) for retail salespeople. It provides steps to create KPIs, including defining objectives, identifying key result areas and tasks, and determining how to measure results. The document cautions against creating too many KPIs and notes that KPIs should be linked to strategy and empower employees. It also lists different types of KPIs such as process, input, output, leading, and lagging KPIs. The document recommends visiting an external website for more KPI materials and samples.