The document outlines the state of retail sales in Canada as of November 2020, highlighting key segments, provincial sales, and the impact of ecommerce. It discusses challenges faced by retailers including digital interruption, customer retention, and automation, as well as notable trends in home renovations and cannabis sales. Additionally, it addresses the importance of sales forecasting and risk management analytics for small and medium businesses in the retail sector.

1. Retail Sales –
Canada –
November
2020
PAUL YOUNG CPA CGA
JANUARY 21, 2020

2. Paul Young - Bio
• CPA, CGA
• Academia (PF1, FA4, FN2, MU1. and MS2)
• SME – Risk Management
• SME – Close, Consolidate and Reporting
• SME – Public Policy
• SME – Emerging Technology
• SME – Business Process Change
• SME – Financial Solutions
• SME – Macro/Micro Indicators
• SME – Supply Chain Management
Contact information:
Paul_Young_CGA@Hotmail.com

3. Agenda
 Canada Retail Sales by Segment / September 2020
 Canada Retail Sales by Province / September 2020
 Canada / eCommerce
 Global eCommerce
 Issues facing Retail
 Retail Council / 2021 Federal Budget
 Canada Retail Sales Bankruptcies / Reorganizations
 Home Renovations
 Amazon
 Cannabis Stores / Canada
 Automation
 Sales Forecasting
 Supply Chain
 Cash Flow Management
 Risk Analytics / Retail
 Planning Analytics and Cognos Analytics

4. Retail Sales by Segment
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/210122/dq210122a-eng.htm

5. Retail Sales by Province
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/210122/dq210122a-eng.htm

6. eCommerce Sales / Canada
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/210122/dq210122a-eng.htm
• Top eCommerce companies / Canada - https://www.goodfirms.co/ecommerce-development-companies/ca
• Mergers/Acquisitions - https://www.retail-insider.com/retail-insider/2021/01/canadian-ecommerce-company-
emerge-sees-significant-growth-through-website-acquisitions/

7. Global
eCommerce
Source -
https://dazeinfo.com/2020/08
/04/global-e-commerce-sales-
to-reach-3-9-trillion-in-2020-
report/

8. Issues facing Retail
Source - https://linchpinseo.com/common-challenges-facing-the-retail-industry/
1. Digital interruption
2. Finding Technological Solutions
3. Maintaining your customer base
4. Evolving customer expectations
5. Modern marketing
6. Inspiring and retaining employees
7. Effective internal communications

9. Retail Council / 2021 Federal Budget
Source - https://www.retailcouncil.org/advocacy/advocating-for-retailers-rccs-recommendations-for-the-2021-
federal-budget/

10. Retail
Bankruptcies
and
Reorganizations
Source - https://www.retail-
insider.com/retail-
insider/2020/8/mass-
bankruptcies-and-store-
closures-expected-in-canada-
by-early-2021-experts

11. Home
Renovations
 Home renovations are booming in Canada
 Source - https://www.cbc.ca/news/business/home-
renovations-covid-19-1.5703738
 It could be a good opportunity to bring back the home renovation tax
credit - https://www.moneysense.ca/news/harper-pledges-to-re-
introduce-home-renovation-tax-credit/

12. Amazon
Source -
https://financialpost.com/new
s/retail-marketing/amazon-to-
hire-100000-more-workers-in-
canada-and-the-united-
states?utm_medium=Social&u
tm_source=Twitter#Echobox=
1600079502

13. Cannabis Stores
 According to recently released financial statements,
the Ontario Cannabis Store (OCS) earned $18.6
million during its 2019-20 financial year. That’s a
welcome reversal from the previous year’s $42-
million loss. But while OCS did better financially than
its Alberta counterpart, it still lagged behind
Québec’s Société québécoise du cannabis (SQDC).
 And even though Canada marked the second
anniversary of legalization this past weekend, both
Ontario and Québec still lack enough stores to make
legal products widely accessible, unlike in Alberta.
Source -
https://www.canadianmanufa
cturing.com/features/ontarios-
cannabis-agency-earns-18-6-
million-beating-albertas-but-
lagging-quebecs/

14. Automation
 RPA / Retail - https://medium.com/@savvycom/rpa-101-applications-of-
rpa-in-retail-industry-46b90a53bbe6
 Restructuring of business models for retail will include automation -
https://www.technology.org/2020/08/06/covid-19-will-encourage-
automation-in-retail-sector/
 Business process automation / retail -
https://www.impactmybiz.com/blog/business-process-automation-in-
retail/
 Retail Edge Stores - https://www.jabil.com/blog/retail-automation.html
 Rebooting stores through automation -
https://retailtouchpoints.com/resources/rebooting-the-retail-store-
through-in-store-automation
 Augment Reality / eCommerce - https://www.yahoo.com/lifestyle/now-
could-finally-time-augmented-181954198.html
 Virtual Reality / eCommerce - https://supplychaingamechanger.com/how-
virtual-reality-vr-is-drastically-enhancing-the-e-commerce-shopping-
experience-infographic/

15. Sales
Forecasting

16. Supply Chain

17. Improving Cash
Flow
Management

18. Risk Analytics
and Retail

19. Planning
Analytics and
Cognos
Analytics
 Small and medium sizes businesses continue to
struggle with management of their data
 Planning Analytics Digital Pack -
https://www.ibm.com/support/knowledgecenter/SSD29
G_2.0.0/com.ibm.swg.ba.cognos.tm1_cloud_mg.2.0.0.do
c/c_tm1_cloud_system_digital_pack.html
 Cognos Analytics on Demand -
https://community.ibm.com/community/user/businessa
nalytics/blogs/david-cushing/2018/12/13/1
 Planning Analytics with Cognos on Demand –
https://community.ibm.com/community/user/businessa
nalytics/blogs/bimpe-
adefowora/2020/11/11/padataondemand
 Predictability -
https://community.ibm.com/community/user/businessa
nalytics/blogs/stuart-martin-phillips1/2020/10/02/easy-
forecasting-for-planning-users