Retailers will continue face many challenges due to supply chain disruption and high inflation More and more retailers look at ways to improve the customer experience A new era of retailing that will include augment and virtual reality, end of the large shopping malls, changes to storefront, and other automation and AI solutions

1. Retail Sales –
Canada –
January 2022
Paul Young CPA CGA
March 18, 2022

2. Paul Young - Bio
• CPA, CGA (1996)
• Academia (PF1, FA4, FN2, MU1. and MS2)
• SME – Customer Success Management
• SME – Risk Management
• SME – Close, Consolidate and Reporting
• SME – Public Policy
• SME – Emerging Technology
• SME – Business Process Change
• SME – Financial Solutions
• SME – Macro/Micro Indicators
• SME – Supply Chain Management
• SME – Data, AI, Security, and Platform
• SME – Internal Controls and Auditing
Contact information email: Paul_Young_CGA@hotmail.com
LinkedIn: https://www.linkedin.com/in/paul-young-055632b/
SlideShare - https://www.slideshare.net/paulyoungcga
Twitter: https://twitter.com/paulyoungcpa
Youtube - https://www.youtube.com/user/youngercga1968/videos

3. Agenda
 USA vs Canada (Retail Sales)
 Gasoline Prices
 Canada Retail Sales by Segment
 Canada Retail Sales by Province
 Canada / eCommerce
 Global eCommerce
 Issues facing Retail
 Retail Council / 2021 Federal Budget
 Canada Retail Sales Bankruptcies / Reorganizations
 Home Renovations
 Amazon
 Cannabis Stores / Canada
 Automation
 Sales Forecasting
 Supply Chain
 Cash Flow Management
 Risk Analytics / Retail
 Planning Analytics and Cognos Analytics

4. USA vs Canada – Retail Sales
BMO -
https://economics.bmo.com/en/publications/detail/22b2cd6b-
9bd5-40bd-adb5-cc731fd39393/
https://economics.bmo.com/en/publicati
ons/detail/aa07ad91-c6e1-4f66-9955-
c8e8ab17638d/
U.S. Retail Sales The
Pause That Refreshes - Consumer spending.pdf
A Joyous January
Indeed.pdf

5. Gasoline Prices
Source – Stats Canada

6. Produce Price Index
Source – Stats Canada

7. Retail Sales by Segment
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/220318/dq220318a-eng.htm
Retail Sales - Canada
- 202202.pdf

8. Retail Sales by Province
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/220318/dq220318a-eng.htm

9. eCommerce Sales / Canada
Source - https://www150.statcan.gc.ca/n1/daily-quotidien/220318/dq220318a-eng.htm

10. Global
eCommerce
Source -
https://dazeinfo.com/2020/08
/04/global-e-commerce-sales-
to-reach-3-9-trillion-in-2020-
report/

11. Issues facing Retail
Source - https://linchpinseo.com/common-challenges-facing-the-retail-industry/
1. Digital interruption
2. Finding Technological Solutions
3. Maintaining your customer base
4. Evolving customer expectations
5. Modern marketing
6. Inspiring and retaining employees
7. Effective internal communications

12. Retail Council / 2021 Federal Budget
Source - https://www.retailcouncil.org/advocacy/advocating-for-retailers-rccs-recommendations-for-the-2021-
federal-budget/

13. Retail
Bankruptcies
and
Reorganizations
Source - https://www.retail-
insider.com/retail-
insider/2020/8/mass-
bankruptcies-and-store-
closures-expected-in-canada-
by-early-2021-experts

14. Home
Renovations
 Home renovations are booming in Canada
 Source - https://www.cbc.ca/news/business/home-
renovations-covid-19-1.5703738
 It could be a good opportunity to bring back the home renovation tax
credit - https://www.moneysense.ca/news/harper-pledges-to-re-
introduce-home-renovation-tax-credit/

15. Amazon
Source -
https://financialpost.com/new
s/retail-marketing/amazon-to-
hire-100000-more-workers-in-
canada-and-the-united-
states?utm_medium=Social&u
tm_source=Twitter#Echobox=
1600079502

16. Cannabis Stores
 According to recently released financial statements,
the Ontario Cannabis Store (OCS) earned $18.6
million during its 2019-20 financial year. That’s a
welcome reversal from the previous year’s $42-
million loss. But while OCS did better financially than
its Alberta counterpart, it still lagged behind
Québec’s Société québécoise du cannabis (SQDC).
 And even though Canada marked the second
anniversary of legalization this past weekend, both
Ontario and Québec still lack enough stores to make
legal products widely accessible, unlike in Alberta.
Source -
https://www.canadianmanufa
cturing.com/features/ontarios-
cannabis-agency-earns-18-6-
million-beating-albertas-but-
lagging-quebecs/

17. Automation
 RPA / Retail - https://medium.com/@savvycom/rpa-101-applications-of-
rpa-in-retail-industry-46b90a53bbe6
 Restructuring of business models for retail will include automation -
https://www.technology.org/2020/08/06/covid-19-will-encourage-
automation-in-retail-sector/
 Business process automation / retail -
https://www.impactmybiz.com/blog/business-process-automation-in-
retail/
 Retail Edge Stores - https://www.jabil.com/blog/retail-automation.html
 Rebooting stores through automation -
https://retailtouchpoints.com/resources/rebooting-the-retail-store-
through-in-store-automation
 Augment Reality / eCommerce - https://www.yahoo.com/lifestyle/now-
could-finally-time-augmented-181954198.html
 Virtual Reality / eCommerce - https://supplychaingamechanger.com/how-
virtual-reality-vr-is-drastically-enhancing-the-e-commerce-shopping-
experience-infographic/

18. Blog –
Containers
Last month, a series of COVID-19 outbreaks in Chinese ports caused the worst
shipping delays in years, the impacts of which we will likely still be feeling by
the time the holiday season arrives. But port closures are only part of the story
behind the recent shipping delays impacting virtually every sector, from
furniture deliveries to food product shortages.
Shipping containers, especially refrigerated ones, have been extremely hard for
manufacturers and distributors to find and fill with goods over the past few
months. A key element of the supply chain, shipping containers transport large
volumes of goods along global shipping routes. Problems first arose in early
2020 when shipping lines canceled some routes amid growing COVID-19 case
numbers worldwide, but shipping container availability worsened as
unpredictable port closures, the Suez Canal blockage, and intensifying labor
shortages left containers stranded. As a result, international freight costs have
also grown dramatically, with limited availability, lengthy delays, and
lackluster service causing issues throughout the global supply chain.
https://www.thomasnet.com/insights/record-breaking-box-demand-stranded-
containers-lead-to-worst-shipping-delays-in-years/?ecms_id=7a28bad3-cea7-44d2-b9f6-
4897b99c1042&ecms_short=ART5655&doc_type=ted_video_article&parent_id=949c24
0b-29da-4827-aa56-
f2d4e5339f53&utm_content=featuredvideo&linktype=image&channel=email&campaign
_type=thomas_industry_update&campaign_name=tiu210816&utm_campaign=tiu21081
6&utm_medium=email&utm_source=thomas_industry_update&tinid=221763045
Here is my work on supply chain -
https://ibm.box.com/s/bqy9mr0ktlgi64sbf49o4rg5d9w0rqkn

19. Pandemic and
Benefits
Blog – Eliminating Canada Emergency Wage Subsidy and the Canada
Emergency Rent to Small and Medium-size businesses
Business groups in Canada are warning that ending federal
pandemic-relief programs too soon could send shock waves
through the economy.
Cutting off wage and rent subsidies as planned on Oct. 23 will
force many businesses to reduce their hours, lay off staff or shut
down for good, they say.
https://www.canadianmanufacturing.com/manufacturing/small-
businesses-warn-of-layoffs-closures-if-pandemic-aid-isnt-extended-
274605/
Any changes to pandemic programs should be done through proper
consultation. Many businesses, especially in areas like retail and food
sector still are struggling with capacity issues, food costs, labor shortages,
debt issues, etc. The government should be targeted programs at those
sectors still recovering from the pandemic.
https://www.slideshare.net/paulyoungcga/dawn-of-a-new-era-for-
smallto-medium-size-public-and-private-sectors-entities-250476482

20. Food
Processing
Canada’s food manufacturers are cutting capacity and focusing
on key products as they confront labour shortages and supply
chain bottlenecks that show no signs of easing.
https://www.supplypro.ca/food-manufacturers-cut-capacity-
amid-labour-shortages-supply-chain-disruptions/
Here is my work -
https://www.slideshare.net/paulyoungcga/transportation-
sector-analysis-and-commentary-december-2021
Class 8 truck sales had a strong December 2021
Ports throughout the world continue to struggle with their
backlog
Retailers are adding more warehousing space
More and more warehousing is moving towards automation

21. Sales
Forecasting

22. Supply Chain

23. Improving Cash
Flow
Management

24. Risk Analytics
and Retail

25. Continuous
Intelligence
Planning
Blog – Mitigating risks with the supply chain using more
intelligence supply chain management solutions:
The complexity of supply chains has led both the private and
public sectors to re-think how they managed their supply chain
including the use of infused-AI.
This presentation looks at possible solutions as part of mitigating
risks related to purchasing to pay cycle as part of managing the
supply chain cycle.
https://ibm.box.com/s/63aqf8jo004v2bo5f8cf6eppgglhbvs5

26. ESG Reporting
Blog – Sustainability Reporting – Environmental, Social and
Governance Reporting (ESG)
Here is my update on ESG reporting. Both the private and
public sectors continue to expand reporting in areas like
environmental, social, and governance.
https://ibm.box.com/s/vmyitcackqevvm1hcxv7wke6gudrpnc
e

27. Planning
Analytics and
Cognos
Analytics
 Small and medium sizes businesses continue to
struggle with management of their data
 Planning Analytics Digital Pack -
https://www.ibm.com/support/knowledgecenter/SSD29
G_2.0.0/com.ibm.swg.ba.cognos.tm1_cloud_mg.2.0.0.do
c/c_tm1_cloud_system_digital_pack.html
 Cognos Analytics on Demand -
https://community.ibm.com/community/user/businessa
nalytics/blogs/david-cushing/2018/12/13/1
 Planning Analytics with Cognos on Demand –
https://community.ibm.com/community/user/businessa
nalytics/blogs/bimpe-
adefowora/2020/11/11/padataondemand
 Predictability -
https://community.ibm.com/community/user/businessa
nalytics/blogs/stuart-martin-phillips1/2020/10/02/easy-
forecasting-for-planning-users

28. Cybersecurity
Blog - Improving cybersecurity means understanding how
cyberattacks affect both governments and civilians -
https://www.linkedin.com/pulse/blog-improving-
cybersecurity-means-understanding-how-paul-
young/?published=t

29. Governance,
Risk, and
Compliance
Blog - IBM OpenPages with Watson can deliver a 218% return on
investment, finds Forrester study
https://www.ibm.com/blogs/watson/2020/12/ibm-openpages-with-
watson-can-deliver-a-218-return-on-investment-finds-forrester-
study/?campaign=socialselling&share=592db045-fde8-43e9-8ce3-
ff8d18fc175b&channel=linkedin&userID=cfad680f-7c88-4a2e-82e9-
f052d0bc4447&advocacy_source=everyonesocial&es_id=581e0fab6d
This ties nicely into my work on data, AI, security, and Platform:
 Audit - https://ibm.box.com/s/noi1j6ixzl6ralxkm4g0zzs911wf6s76
 Data and AI -
https://ibm.box.com/s/noi1j6ixzl6ralxkm4g0zzs911wf6s76
 Machine Learning -
https://ibm.box.com/s/7fape09ryvkrj515urhcx4estuzzp5hp
 Blog - Remote auditing not going away post-pandemic –
https://www.linkedin.com/pulse/blog-remote-auditing-going-away-
post-pandemic-paul-young/?published=t

30. Summary
 Retailers will continue face many challenges due to
supply chain disruption and high inflation
 More and more retailers look at ways to improve the
customer experience
 A new era of retailing that will include augment and
virtual reality, end of the large shopping malls,
changes to storefront, and other automation and AI
solutions
Retail Sales - Canada
- 202202.pdf
A Joyous January
Indeed.pdf
Blog – Retail Sales and Consumer Spending – Canada – January 2022
Canadians cutting
back spending as inflation rises poll CTV News.pdf
Companies are
raising consumer prices but you have to be a sleuth to detect it.pdf
Lululemon and LCBO
join Deloitte’s most ‘powerful’ retailers » strategy.pdf
Walmart launches
global tech hub in Toronto, plans to hire hundreds.pdf
Expert Top 10 Trends
that will Shape the Near- and Long-Term State of the Retail Industry in Canada [Feature Part 1].pdf
Reinvigorating Retail
in a Pandemic Driving More Foot Traffic Through Payments Innovation Convenience & Carwash Canada.pdf
Canadian Retail Sales
Had a Good 2021, But Things are Cooling Down Going into 2022 February 2022 Update Ed Strapagiel.pdf
Rogers and
Microsoft announce strategic alliance to revolutionize hybrid workplace communications and power 5G innovation across Canada with Azure TelecomTV.pdf
Shipping Fraud
Explodes Along With E-Commerce, Says Report.pdf
Why Ecommerce
Businesses Increasingly Need Innovative AI and Fraud Strategies Financial IT.pdf
A Brewing
Commodities Crisis Could Push Up Shipping Costs Even More.pdf
Two-thirds of small
businesses say the cost of fuel is a major concern April 1 carbon tax increase will only make this worse CFIB.pdf
Canadian Pacific
Railway issues 72 hour lockout notice to union, supply chain to be hit - Canadian Manufacturing.pdf
1. Consumer spending - https://www.ctvnews.ca/canada/canadians-cutting-back-spending-on-
groceries-restaurants-as-inflation-rises-poll-1.5824545
2. Price hikes - https://www.msn.com/en-us/money/news/companies-are-raising-consumer-
prices-but-you-have-to-be-a-sleuth-to-detect-it/ar-AAVcEEu
3. Most powerful retailers - https://www.msn.com/en-us/money/news/companies-are-raising-
consumer-prices-but-you-have-to-be-a-sleuth-to-detect-it/ar-AAVcEEu
4. Walmart and technology - https://betakit.com/walmart-launches-global-tech-hub-in-toronto-
plans-to-hire-hundreds/
5. Retail trends - https://retail-insider.com/retail-insider/2022/03/expert-top-10-trends-that-will-
shape-the-near-and-long-term-state-of-the-retail-industry-in-canada-feature-part-1/
6. Foot traffic - https://www.convenienceandcarwash.com/reinvigorating-retail-in-a-pandemic-
driving-more-foot-traffic-through-payments-innovation/
7. Retail sales - http://strapagiel.com/retail-sales-analysis-Canada.html
8. 5G https://www.telecomtv.com/content/digital-platforms-services/rogers-and-microsoft-
announce-strategic-alliance-to-revolutionize-hybrid-workplace-communications-and-power-5g-
innovation-across-canada-with-azure-43941/
9. Shipping Fraud - https://news.cardnotpresent.com/news/shipping-fraud-explodes-along-with-e-
commerce-says-report
10. AI and Fraud - https://financialit.net/news/fraud-detection/why-ecommerce-businesses-
increasingly-need-innovative-ai-and-fraud-strategies
11. Shipping costs - https://www.forbes.com/sites/greatspeculations/2022/03/17/a-brewing-
commodities-crisis-could-push-up-shipping-costs-even-more/?sh=1e9df667d541
12. Fuel costs - https://www.cfib-fcei.ca/en/media/news-releases/two-thirds-small-businesses-say-
cost-fuel-major-concern-april-1-carbon-tax