This document discusses retail innovation from a strategic perspective. It outlines four key strategies: 1) travel to learn from others and build networks, 2) import skills, ideas and formats from abroad, 3) hire and train top talent, 4) innovate uniquely for the local market. It then uses Apple retail stores as a case study, highlighting how they broke conventions by focusing on customer experience over commissions, using fashion and design experts, and intensive training to create a differentiated retail model that drove rapid growth.