Priyanka Sharma has over 6 years of experience in information technology, working on various phases of the SDLC. She has expertise in GIS technologies such as ArcGIS, ArcFM, and SQL Server. She has extensive experience analyzing, designing, developing, customizing, and implementing software applications. Priyanka has worked as a GIS analyst and application developer on projects for National Grid and PSEG, focusing on GIS support, maintenance, and upgrades.

1. Priyanka Sharma
Profile
♦ 6+ years of experience in Information Technology and has worked on various phases of
SDLC such as Requirements and Analysis, Design and Construction, Testing for software
applications.
♦ Expertise in ArcGIS/ArcFM technology, Microsoft Technologies, SQL Server, Open
Systems.
♦ Exposure to business intelligence tools like DTS.
♦ Extensive experience with analysis, design, development, customizations and
implementation of software applications.
♦ Proficient in analyzing and translating business requirements to technical requirements and
architecture.
♦ Strong database skills, Object Oriented Programming and development knowledge
♦ Flexible attitude, ability to perform under pressure.
♦ Experience in leading and managing teams.
♦ Excellent interpersonal and Communication skills, coupled with strong technical and problem
solving capabilities
♦ Worked as Metrics coordinator in the account to work on the metrics related reports for the
account.
Skill Set
GIS technologies: ArcGIS Desktop 9.x/10.x, ArcGIS Server 9.2/10.x, ArcSDE 9.x/10.x, ArcFM
Desktop 9.x/10.x, ArcFM Server 10.x
Tools : ArcGIS data management,conversion,analyst tools, MS Visual Studio,
2003/2005/2008, Microstation, MS-DTS,ArcFM product suite
RDBMS : ArcSDE, Oracle 9i/11g, SQL Server 2000/2005/2008, MS Access
Language : SQL, PL/SQL, C++, PERL, Visual Basic 6, C, Pro C, Shell
Scripting, C#.NET
O/S : Win 2K/XP; Win Server 2003/2008, UNIX
Other Tools : Remedy, Service Now, Microsoft VSS 6.0
Processes : OPAL (On-Demand Process Asset Library)
Education:
• Bachelor of Technology (B. Tech Electronics and Communication Engineering) from
Uttar Pradesh Technical University, Lucknow in June 2008 with an aggregate of 69.8 %
Professional Experience
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2. May 2015 – Till Date Application Developer IBM India Pvt. Ltd., Pune, India
Project Name: National Grid – ArcFM Upgrade and Enhancement
Work Location: Client Site, Waltham, Massachusetts, US
National Grid is international electricity and gas company based in the UK and northwestern US. It
plays a vital role in delivering gas and electricity to millions of people reliably and efficiently. It is
one of the world's largest investor-owned utilities.
It caters to approximately 19 million industrial, commercial and domestic customers. It has almost
28000 employees.
It is UK's largest and US's 2nd largest utility provider.
This project involves the upgrade of existing ArcFM environment from the current version of 10.0
to a higher version of 10.2.1. This will include the upgrade of the core ArcGIS/ArcSDE environment
as well. As a GIS analyst, my role on the project will be for the following responsibilities:
• Upgrading ArcGIS and ArcFM software from v10.0 to v10.2.1 on all the Citrix servers.
• Upgrading ArcGIS and ArcFM software from v10.0 to v10.2.1 on all the field devices, used
for accessing ArcFM viewer.
• Integration testing for both ArcFM desktop environment and ArcFM Mobile environment.
• Creation of custom stored displays.
Technologies: ArcGIS Desktop Engine 10.0/10.2.1, ArcFM Desktop 10.0/10.2.1, ArcFM
Geodatabase Replication 10.0/10.2.1, ArcSDE, C#.Net, UNIX, Window Server 2003/2008-R2,
ArcGIS API, Python.
Environment: ESRI ArcGIS, Schneider Electric ArcFM, Microsoft .NET, Oracle 9i/11g, MS Access,
UNIX.
Team Size : 3(Offshore) and 3(Onsite)
November 2014 – February 2015 Application Developer IBM India Pvt. Ltd., Pune,
India
Project Name: National Grid – New Hampshire Divestiture
Work Location: Client Site, Waltham, Massachusetts, US
This project involves the deletion of the GIS data for the region New Hampshire, from the existing
ArcFM database for New England region.
• As onsite lead on this project, I have been involved in planning, coordinating and executing
the deletion of the New Hampshire data, with the team in India.
• Several methods such as attribute queries, SelectbyLocation queries, intersection, spatial
queries etc. have been employed to carry out the deletion.
Technologies: ArcGIS Desktop Engine 10.0, ArcFM Desktop 10.0, ArcFM Geodatabase Replication
10.0, ArcSDE, C#.Net, UNIX, Window Server 2003/2008-R2, ArcGIS API, Python.
Environment: ESRI ArcGIS, Schneider Electric ArcFM, Microsoft .NET, Oracle 9i/11g, MS Access,
UNIX.
Team Size : 2(Offshore) and 1(Onsite)
October 2014 – Till date ArcFM Support - Onsite Lead IBM India Pvt. Ltd., Pune,
India
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3. Project Name: National Grid – ArcFM-NG
Work Location: Client Site, Waltham, Massachusetts, US
This is a support project for ArcFM system at National Grid. It includes ArcFM 10 editor and viewer
environments.
• As a GIS onsite support lead, my role includes administration of GIS environments,
troubleshooting, maintaining some of the critical applications, providing solutions,
recommendations and handling ongoing support issues.
• Work as technical expertise on GIS technology, .NET and vendor applications and provide
support for the applications.
• Interacting with the clients for their issues and concerns on a daily basis.
• Work on the estimation, documentation and technical solution of few development projects.
• Working with the technical teams within NG- IT.
• Supporting and coordinating with the vendor specific applications and resolving issues within
deadline.
• Plan and allocate work to the team members and track work progress.
• Coordination with users, production managers and business clients directly.
• Helping the Users and other development teams in troubleshooting and analyzing issues.
• Automating the manual activities to reduce daily manual efforts which can rather be utilized
in other productive activities.
• Providing the clients with viable business solutions
Technologies: ArcGIS Desktop Engine 10.0, ArcFM Desktop 10.0, ArcFM Geodatabase Replication
10.0, ArcSDE, C#.Net, UNIX, Window Server 2003/2008-R2, ArcGIS API, Python.
Environment: ESRI ArcGIS, Schneider Electric ArcFM, Microsoft .NET, Oracle 9i/11g, MS Access,
UNIX.
Team Size : 2(Offshore) and 1(Onsite)
April 2014 – Till date GIS Analyst IBM India Pvt. Ltd., Pune, India
Project Name: National Grid – Gas Consolidation
Work Location: Client Site, Waltham, Massachusetts, US
This project is to consolidate the GIS data from the regions: Rhode Island, Downstate New York
and Upstate New York into ArcFM-NE. These different regions are using Smallworld and NRG
systems currently. All the batch jobs, custom codes for these regions also need to be consolidated
as a part of this project. The technical team involves 2 developers, a testing team working
offshore, myself as a GIS analyst and the technical Team Lead onshore.
• Working with the clients to understand the requirements/changes and implementing the same.
• The prime task is to import the data received from the vendor Avineon and bring it to NG test
databases for user and IBM testing.
• Assigned with delivering an ArcFM training to users at National Grid once the gas systems from
Rhode Island, DNY and UNY areas are consolidated into one ArcFM system.
• Have been looking into the requirements one by one and interacting with clients if and how
those can be implemented in the current plan.
• Have regular interaction with the development and testing teams offshore also, and I work in
order to clarify any issues and fix any defects.
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4. Technologies: ArcGIS Desktop Engine 10.0, ArcFM Desktop 10.0, ArcFM Geodatabase Replication
10.0, ArcSDE, C#.Net, UNIX, Window Server 2003/2008-R2, ArcGIS API, Python.
Environment: ESRI ArcGIS, Schneider Electric ArcFM, Microsoft .NET, Oracle 9i/11g, MS Access,
UNIX.
Team Size : 6 (Offshore) and 5(Onsite)
November 2009 – March 2014 Application Developer IBM India Pvt. Ltd., Pune,
India
Project Name: Public Service Enterprise Group (PSEG) – AMS
Work Location: Client Site, Newark, New Jersey, US
PSEG is public utility Company engaged in the transmission and distribution of gas and electricity
for New Jersey.
The Project involved the Maintenance and Enhancements of the various applications.
As a GIS applications support person in the account, I was responsible for the maintenance of the
GIS and Dot Net Applications. PSEG enterprise GIS application comprised of the editor and viewer
applications used by various electric and gas users to manage the utility network. This also
included the interfaces that integrated the GIS with the other applications i.e. SAP, OMS, CAD.
I was involved in Analysis, design, development, testing and implementation of solutions for
new implementations and upgrades for our IBM US customer. Along with GIS applications ,
provided support and maintenance for the applications developed in MS .NET, MS Sql Server, Visual
Basic 6.0, Oracle Lodestar and Microstation CADE.
• As the onsite lead for GIS Support and Maintenance team, I was extensively involved in the
upgrade project where the existing 9.1/9.2 ArcGIS environment was being upgraded to ArcGIS
10.1. It entailed the re-implementation of SAP-GIS-OMS interfaces, rewriting of custom tools.
Worked closely with Schneider Electric on the same.
• Worked as ArcSDE administrator and have experience on personal and file geodatabase
systems.
• Worked on ArcFM product suites- ArcFM Desktop, ArcFM Server 9.X/10.0/10.1/10.1.1.
• Worked on Outage Management systems architecture and its interfaces with SAP and GIS.
• License administrator for ESRI (ArcGIS) and ArcFM licenses at PSEG.
• Involved in versioning architecture, reconcile and post processes.
• Worked on viewer replication process in ArcGIS 10.x versions for SDE geodatabase.
• Worked on ArcFM Geodatabase Manager Administrator.
• Worked on ArcFM Server 10.x
• As an application developer, my role included administration of GIS environments,
troubleshooting, maintaining some of the critical applications, providing solutions,
recommendations and ongoing support.
• Worked as technical expertise on GIS technology, .NET and vendor applications and provided
support for the applications.
• Regularly interacted with the clients for their issues and concerns.
• Worked on the estimation, documentation and technical solution of the development project.
• Supported and maintained the BI tools like MS-DTS for several applications, fixing the bug and
analyzing the data flow problems in MS-DTS.
• Supported and coordinated with the vendor specific applications and resolved issues within
deadline.
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5. • Worked on the critical applications with the rare skill sets like Bentley Microstation CADE,
Oracle Lodestar. Supported the entire enterprise component for these applications.
• Prepared Rough Order Magnitude (ROM) document and presented the same to the client.
• Planned and allocated work to the team members and track work progress.
• Coordination with users, production managers and business clients directly.
• Provided the support for a critical application which was 24x7.
• Helped users and other development teams in troubleshooting and analyzing issues.
Technologies: ArcGIS Desktop Engine 9.X/10.0/10.1,ArcGIS Server
9.2/9.3/9.3.1/10.0/10.1,ArcFM Desktop 9.2/10.0/10.1/10.1.1, ArcFM Server 10.x, ArcSDE, C#.Net,
UNIX, Window Server 2003, ArcGIS API, Python.
Environment: ESRI ArcGIS, Schneider Electric ArcFM, Oracle Lodestar, Microsoft .NET, Microsoft
SQL Server, Oracle 9i/11g, MS Access, UNIX, Bentley Microstation CADE.
Team Size : 1 (Offshore) and 2(Onsite)
March 2009 – September 2009, Software Engineer Infosys Technologies Pvt. Ltd.,
Mysore, India
Worked as a trainee and completed the training on Open System (C, C++, PERL, UNIX Shell
Scripting, Visual Basic 6.0, RDBMS)
Completed dummy projects as a part of the training:-
Banking Software
Details: A Visual Basic application exclusively developed for banks that cover all the aspects of
banking software such as maintaining large customer database, access rights according to the role,
account database.
Development Platform: Visual Basic as front end and ORACLE as back end.
My Role: Programming and documentation.
CD Library
Details: In this application, the cd database is managed, edited, deleted and added along with the
database of the customers using them.
Development Platform: C
My Role: Programming and documentation.
Trainings:
 IBM – Project Management Orientation
 ArcGIS Server Administration – ESRI India
 Developing Applications with ArcGIS Server Using Microsoft .Net Framework – ESRI India
 Authoring and Serving ArcGIS Mobile Projects – ESRI India
 ArcGIS Server : Web Administration Using the Microsoft .Net Framework – ESRI India
 ArcGIS Server : Enterprise Configuration and Tuning for Oracle – ESRI India
 Introduction to ArcFM - ESRI India
 Working with ArcFM - Electric
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6.  Accelerated ArcFM Electric
 UNIX shell scripting – IBM internal training
 Training on Open Systems, as a trainee with Infosys Technologies Ltd.
References: Available upon request
Certification:
• ESRI certifications
• .Net 4.0 certification
• Infosys Technologies Certifications
Achievements:
• Won Eminence and Excellence Award at IBM India for 2 consecutive years in 2011 and
2012.
• Won Onsite Top Contributor Award at IBM India in 2013, 2014 and 2015.
• Received Service Recognition for completing 5 years at IBM India in 2014
• Won a Manager’s Choice Award at IBM India for Putting the Clients First in 2014
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7.  Accelerated ArcFM Electric
 UNIX shell scripting – IBM internal training
 Training on Open Systems, as a trainee with Infosys Technologies Ltd.
References: Available upon request
Certification:
• ESRI certifications
• .Net 4.0 certification
• Infosys Technologies Certifications
Achievements:
• Won Eminence and Excellence Award at IBM India for 2 consecutive years in 2011 and
2012.
• Won Onsite Top Contributor Award at IBM India in 2013, 2014 and 2015.
• Received Service Recognition for completing 5 years at IBM India in 2014
• Won a Manager’s Choice Award at IBM India for Putting the Clients First in 2014
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