NAVEENKUMAR R Phone: +91-8087175693/9677470320
Email: naveenkumarraja90@gmail.com
CAREER OBJECTIVE
Seeking a challenging position in a progressive organization, where my skills will significantly contribute to the overall
success of the organization & provide opportunities for my career growth & especially towards Electronics,
Telecommunication Industry and IT Fields.
CAREER SUMMARY
A highly enthusiastic & qualified Telecommunication Engineer and Technical Support Engineer with 2 years 1
month of experience in Telecom as NOC Engineer. Professional who thrives on targets & deadlines, with keen problem
solving & analytical skills, high ability to plan, design & implement projects efficiently. Skilled at performing &
documenting completion of maintenance, calibration, installation, fault location, & repair of electric, electronic,
mechanical, instruments & systems. Possessing a proven ability to administer & control the operation, configuration &
maintenance of computer based information systems Advanced understanding of customer needs with diligent attention
to detail resulting in superior customer service & high levels of client satisfaction. Communication skills
demonstrated through verbal & writing abilities, client relations, marketing expertise, customer service skills, & the
ability to produce in-depth reports.
ACADEMIC RECORDS
Year Institution Degree/Certificate CGPA/%
2009-2013 Anna University (Campus: Bannari
Amman Institute of Technology,
Satyamangalam). Tamilnadu
B.E (Electrical and Electronics
Engineering)
6.41
2009 N.S.V.V.Boys Higher secondary
school, Dindigul
XII (HSC) 89%
2007 Serve Seva Higher secondary
school, Natham
X (SSLC) 73%
TECHNICAL & SOFTWARE SKILLS
 BMC Remedy 7.1
 Operating Systems – Windows 98, 2000, XP, Windows Vista, MS DOS, Windows 7&8.
 Good knowledge in networking and network related components like Router, Switches, FTP, TCP/IP
Protocol, UDP, and MAC, OSI model, VLAN, CCNA
 Dealing with software’s like NSN, HUAWEI, ZTE, ERICSSON for telecom network monitoring.
1 Resume :) Naveen: naveenkumarraja90@gmail.com
EMPLOYMENT EXPERIENCE
Working as a Senior NOC ENGINEER in GTL Limited from May 2014 till date
Designation: Sr. NOC Engineer (Network Operation Center)
Customers : GIL-AIRCEL & GIL Own, AIRCEL, BSNL
Project Type: O&M (Operation & Maintenance)
Environment: For Troubleshoot Ticketing – BMC Remedy 7.1, Powertech RMS
Key Tasks Handled Across the Tenure:
 Escalation of 2G&3G Base Station Alerts (Live Alarms) using ERRISSON, HUAWEI, NSN OSS
(Operation support subsystem).
 Works on BMC Remedy7.1 for Trouble Tickets & POWERTECH Automation Solution (Remote
Monitoring System) for continuous alarms monitoring.
 Troubleshooting the status of BTS using WINFOIL.
 Works with vendors to perform troubleshooting of outages to determine if issue is telecom, power,
cabling or equipment-related.
 Assists Technicians in identifying and resolving cabling or power issues.
 Identifies the issue/malfunctions and communicate to Lead Technicians.
 Verbally communicates escalation issues impacting targeted response times to management.
 Preparing Daily Progress Report, Daily Fault Report & PM Report to send it to Circle Managers.
VALUE ADDED
 Management of Man Power for Better & Fluent working of NOC process.
 Take responsibility for team decisions. Lead any presentation to Management .Direct Co-ordination with
the Customers through Voice Call & Mail Communication.
 Technical Support for Network, IT Infrastructure, OSS System & any technical issues.
ACADEMIC PROJECTS
Project Title: Solar Segway Robot
Description:
 Now a day air pollution is major problem in earth. One of the Alternative source of avoiding pollution is using
Electrical vehicles in this project based on it.
 To make a two wheel self-balancing robot using Pic, gyroscopic sensor, electrical DC motor, solar panel and
rechargeable battery.
PAPER PRESENTED & PROJECT
 Presented a paper on “EMBEDED SYSTEM USING BUS CONDUCTOR” in JHONSON COLLEGE OF
ENGGINERING.
 Presented “PROTOTYPE MODEL OF EMBEDED SYSTEM USING BUS CONDUCTOR” in FUTURA’10,
12th National Level Technical Symposium during September 2010.
CO-CURRICULAR ACTIVITIES
 In plant Trainings at S.G ENGINEERING WORKS at Coimbatore.
 Attended workshop in VIT about “ADVANCED INSTRUMENT SYSTEM” at GRAVITAS’11.
 Attended workshop in VIT about “ANDROID OPERATING SYSTEM”.
 Attended workshop in IIT Bombay about “LINE FOLLOWING ROBOT” at TECHFEAST’11.
PERSONAL PROFILE
Date of Birth
Father’s Name
Mother’s Name
Apr 03, 1992
Mr. Raja T
Mrs. Angala Eswari
R
Marital Status : Single
Sex : Male
2 Resume :) Naveen: naveenkumarraja90@gmail.com
Hobbies Gardening and playing cricket and chess.
Languages Known English, Tamil, Hindi (beginner)
Mobile +91-8087175693/9677470320
Permanent
Address
Kurumbapatty, Sendurai (post),
Natham (T.K), Dindigul (D.T)
TamilNadu, India- 624403
Temporary Address
Upale House, S.NO: 31, Galli No4 Opp To Raighad
bunglow,Choudhry Nagar, Lane NO-14, Dhanori, Pune
Telephone 04544-266812 Email naveenkumarraja90@gmail.com
Passport No Z2657748
References Available Upon Request
DECLARATION
I hereby declare that all the information provided by me in this application is factual and correct to the best of my
knowledge and belief.
Date:
Place:
(NAVEENKUMAR RAJA)
3 Resume :) Naveen: naveenkumarraja90@gmail.com

RESUME_NAVEENKUMAR RAJA_NOC ENGG_

  • 1.
    NAVEENKUMAR R Phone:+91-8087175693/9677470320 Email: naveenkumarraja90@gmail.com CAREER OBJECTIVE Seeking a challenging position in a progressive organization, where my skills will significantly contribute to the overall success of the organization & provide opportunities for my career growth & especially towards Electronics, Telecommunication Industry and IT Fields. CAREER SUMMARY A highly enthusiastic & qualified Telecommunication Engineer and Technical Support Engineer with 2 years 1 month of experience in Telecom as NOC Engineer. Professional who thrives on targets & deadlines, with keen problem solving & analytical skills, high ability to plan, design & implement projects efficiently. Skilled at performing & documenting completion of maintenance, calibration, installation, fault location, & repair of electric, electronic, mechanical, instruments & systems. Possessing a proven ability to administer & control the operation, configuration & maintenance of computer based information systems Advanced understanding of customer needs with diligent attention to detail resulting in superior customer service & high levels of client satisfaction. Communication skills demonstrated through verbal & writing abilities, client relations, marketing expertise, customer service skills, & the ability to produce in-depth reports. ACADEMIC RECORDS Year Institution Degree/Certificate CGPA/% 2009-2013 Anna University (Campus: Bannari Amman Institute of Technology, Satyamangalam). Tamilnadu B.E (Electrical and Electronics Engineering) 6.41 2009 N.S.V.V.Boys Higher secondary school, Dindigul XII (HSC) 89% 2007 Serve Seva Higher secondary school, Natham X (SSLC) 73% TECHNICAL & SOFTWARE SKILLS  BMC Remedy 7.1  Operating Systems – Windows 98, 2000, XP, Windows Vista, MS DOS, Windows 7&8.  Good knowledge in networking and network related components like Router, Switches, FTP, TCP/IP Protocol, UDP, and MAC, OSI model, VLAN, CCNA  Dealing with software’s like NSN, HUAWEI, ZTE, ERICSSON for telecom network monitoring. 1 Resume :) Naveen: naveenkumarraja90@gmail.com EMPLOYMENT EXPERIENCE
  • 2.
    Working as aSenior NOC ENGINEER in GTL Limited from May 2014 till date Designation: Sr. NOC Engineer (Network Operation Center) Customers : GIL-AIRCEL & GIL Own, AIRCEL, BSNL Project Type: O&M (Operation & Maintenance) Environment: For Troubleshoot Ticketing – BMC Remedy 7.1, Powertech RMS Key Tasks Handled Across the Tenure:  Escalation of 2G&3G Base Station Alerts (Live Alarms) using ERRISSON, HUAWEI, NSN OSS (Operation support subsystem).  Works on BMC Remedy7.1 for Trouble Tickets & POWERTECH Automation Solution (Remote Monitoring System) for continuous alarms monitoring.  Troubleshooting the status of BTS using WINFOIL.  Works with vendors to perform troubleshooting of outages to determine if issue is telecom, power, cabling or equipment-related.  Assists Technicians in identifying and resolving cabling or power issues.  Identifies the issue/malfunctions and communicate to Lead Technicians.  Verbally communicates escalation issues impacting targeted response times to management.  Preparing Daily Progress Report, Daily Fault Report & PM Report to send it to Circle Managers. VALUE ADDED  Management of Man Power for Better & Fluent working of NOC process.  Take responsibility for team decisions. Lead any presentation to Management .Direct Co-ordination with the Customers through Voice Call & Mail Communication.  Technical Support for Network, IT Infrastructure, OSS System & any technical issues. ACADEMIC PROJECTS Project Title: Solar Segway Robot Description:  Now a day air pollution is major problem in earth. One of the Alternative source of avoiding pollution is using Electrical vehicles in this project based on it.  To make a two wheel self-balancing robot using Pic, gyroscopic sensor, electrical DC motor, solar panel and rechargeable battery. PAPER PRESENTED & PROJECT  Presented a paper on “EMBEDED SYSTEM USING BUS CONDUCTOR” in JHONSON COLLEGE OF ENGGINERING.  Presented “PROTOTYPE MODEL OF EMBEDED SYSTEM USING BUS CONDUCTOR” in FUTURA’10, 12th National Level Technical Symposium during September 2010. CO-CURRICULAR ACTIVITIES  In plant Trainings at S.G ENGINEERING WORKS at Coimbatore.  Attended workshop in VIT about “ADVANCED INSTRUMENT SYSTEM” at GRAVITAS’11.  Attended workshop in VIT about “ANDROID OPERATING SYSTEM”.  Attended workshop in IIT Bombay about “LINE FOLLOWING ROBOT” at TECHFEAST’11. PERSONAL PROFILE Date of Birth Father’s Name Mother’s Name Apr 03, 1992 Mr. Raja T Mrs. Angala Eswari R Marital Status : Single Sex : Male 2 Resume :) Naveen: naveenkumarraja90@gmail.com
  • 3.
    Hobbies Gardening andplaying cricket and chess. Languages Known English, Tamil, Hindi (beginner) Mobile +91-8087175693/9677470320 Permanent Address Kurumbapatty, Sendurai (post), Natham (T.K), Dindigul (D.T) TamilNadu, India- 624403 Temporary Address Upale House, S.NO: 31, Galli No4 Opp To Raighad bunglow,Choudhry Nagar, Lane NO-14, Dhanori, Pune Telephone 04544-266812 Email naveenkumarraja90@gmail.com Passport No Z2657748 References Available Upon Request DECLARATION I hereby declare that all the information provided by me in this application is factual and correct to the best of my knowledge and belief. Date: Place: (NAVEENKUMAR RAJA) 3 Resume :) Naveen: naveenkumarraja90@gmail.com