1. Luis
Montalvo
8 Woodland Trail
Carmel, New York 10512
H:845-225-0567
C:845-274-0050
Luis.Montalvo74@gmail.com
Objective
An opportunity to utilize my current education, experience and passion for helping others in an
environment where there is potential for growth within the organization.
Work Experience
Volunteer Firefighter – Interior Qualified/CPR-AED/Chauffer/Fire Police
12/2014 - Present Carmel Fire Department, Carmel, New York
Protect citizens by extinguishing fires; executing searches.
Prepare citizens to prevent fire damage by developing and conducting educational and
training programs.
Minimizes fire damage by responding to alarms; driving and operating apparatus, regulating
water pressures, combating and extinguishing fires; rescuing and reviving people.
Contributes to team effort by accomplishing related results as needed.
Senior IT Analyst
10/2005 - Present Avon Products Inc., Rye, New York
Day to day monitoring of all Mainframe systems, production jobs/schedules using ZEKE
scheduler, tape mount requests, batch processes and IPL’s of systems.
Oversee a team of off shore consults on a nightly basis, ensuring all work gets done in a
timely fashion.
Day to day troubleshooting of failed jobs and fixing JCL where needed. Day to day
monitoring of all UNIX/NT/AS400 systems.
Day to day monitoring of all other hardware and devices.
Responding promptly to problems that arise during the monitoring of these systems and
documenting them for support.
Troubleshooting problems and getting the correct technical staff notified to correct these
problems.
Monitoring all backups across multiple platforms. Accurately documenting work done on a
shift and reporting back to management with this information. Assist the Helpdesk after
hours with issues, including solving issues and escalating problems to correct personnel.
Preform various restores on various platforms for users at their request.
G.I.S- Operations/Level2
2/2000 - 10/2005 Computer Associates, Islandia, New York
Day to day monitoring of all Mainframe systems, production jobs/schedules using CA-7/
CA-Scheduler, tape mount requests, batch processes and IPL’s of systems. Day to day
monitoring of all Network (LAN/WAN) interfaces locally as well as worldwide such as
routers, switches, hubs. Day to day monitoring of all UNIX/NT/AS400/VMS systems. Day to
day monitoring of all other hardware and devices. Responding promptly to problems that
arise during the monitoring of these systems and documenting them for support.
Troubleshooting problems and getting the correct technical staff notified to correct these
problems. Monitoring all backups across platforms including mounting and labeling tapes
when needed. Accurately documenting work done on a shift and reporting back to
management with this information.
