Gabriela Rodriguez is a bilingual professional seeking a career in administration. She has a background in customer service roles including bank teller, cashier, and floor staff. She is pursuing a degree in General Administration and Spanish from the University of Nebraska. Her skills include Microsoft Office, fluency in Spanish, and experience volunteering with organizations like Habitat for Humanity and the Nebraska Humane Society.
1. Gabriela Rodriguez
6607 Railroad Ave Phone: (402) 306-5197
Omaha, NE 68107 E-mail: rgabriela44@gmail.com
www.linkedin.com/in/gabriela-rodriguez0121
Executive Summary
A Bilingual, Resourceful professional with customer service dexterity. Recognized for leadership, commitment, and
persistence in everything I apply myself in.
Education
University ofNebraska at Lincoln, Omaha NE
Major in General Administration Minor in Spanish, Fall 2012 to Present
Metropolitan Community College,Omaha NE
General Course Work, Winter 2008 to Present
Work Experience
Great Western Bank -Bellevue NE, Bank Teller
June 2015 – May 2016
Made deposits and withdrawals from customers bank account upon request
Followed FDIC regulations
Assisted customers with any questions they might have regarding their account
Participated in keeping our retention folder up to date every month.
CVS –LaVista NE, Cashier
May 2014 – June 2015
Process customer transactions,including pay out and receiving cash
Provide exceptional customer service and answer questions in a quick and effective manner
Operate inventory and sales database systems
Nebraska Furniture Mart –Omaha NE, Cashier
November 2012 - April 2014
Helped Spanish speakers communicate with sales people and customer service when needed
Met and exceeded sales goals for Payment Protection on accounts
Handled money in many forms, cash,checks, debit/credit cards,and the personal credit account
Processed reservation slips and converted them into orders for customers
Trained and supported new cashiers in customer service, system knowledge, and selling techniques and protocol
Omaha Children’s Museum –Omaha NE, Floor Staff
June 2011 - September 2011
Directed programs and activities for children to participate n
Kept floor tidy and organized before opening and during shift
Demonstrated ability to work as a team member and independently with minimal supervision
Skills
Microsoft Word, Excel, and Power point
Spanish reading, writing, and speaking fluency; High
Statistics Software:Minitab, Statistix
Volunteer Experience
Habitat for Humanity: Deconstruction of home
Nebraska Humane Society: Help with Walk for Dog’s event
Gomez Heritage Elementary School: Tutoring Tuesdays & Thursdays after school, Saturday School, Math Competition
Omaha Public Schools (TAC building): Childcare, Organized files
Special Awards and Recognition
Scholarships: Mentoring Foundation Scholarship, Susan Thompson Buffet Scholarship 2012, Tom Miller Scholarship,
Osborne Scholarship, Ace Scholarship, Grassroots Scholarship
End of the year senior testimony Speaker for Teammates Mentoring 2012
Graduate of the Grassroots Leadership Program 2011