Dona Eapen is seeking a position as a Websphere/MQ administrator utilizing over 6 years of experience in IT. She has extensive experience administering WebSphere Application Server V6.0, 6.1 on Unix and Linux environments. Her skills include WebSphere MQ administration, problem determination and troubleshooting, WebSphere installation, configuration and deployment, and supporting data center provisioning and decommissioning projects. She is proficient in Aix, Linux, Windows and has certifications in WebSphere Application Server Network Deployment V6.1.

1. 1
RESUME
Dona Eapen
Abu Shagara
Sharjah
E-mail: donaeapen@gmail.com
Mobile: +971-505062145
OBJECTIVE
Seeking a position to utilize my skills and experience as a Websphere /MQ
administrator in the Information technology industry that offers professional growth
while being resource full, innovative and flexible.
SUMMARY
 Over 6 years and 5 months of experience in IT industry, working as
WebSphere/MQ Admin in WIPRO Technologies.,Tata Consultancy Chennai
 Professional experience includes:
 Administration of WebSphere Application Server V6.0, 6.1
 Hands on Experience on WebSphere Application Server on unix
and Linux
 High End Systems administration, Problem determination &
troubleshooting of Websphere MQ
EDUCATION
B.Tech(Computer Science), NSS Engineering College, Calicut
University (2003 to 2007)
TECHNICAL SKILLS
Operating Systems IBM Aix 5.2 / 5.3, SUN OS 8.0 & 10.0
Windows NT, Windows 2000, Linux, Mainframes
Middleware Servers Websphere MQ 5.3, 6.0
Application Servers Websphere Application server 5.0, 5.1, 6.0, 6.1,7

2. 2
CERTIFICATIONS & TRAINING
 IBM Certified System Administrator for WebSphere Application
Server Network Deployment V6.1
PROFESSIONAL EXPERIENCE
Project #1
Client : State Street (US ).
Project Name : Application Support Center
Role : Websphere Administrator.
Environment : Unix
Roles and Responsibilities:
 Execution of request raised by Application developers for deployment of
applications and portlets,
 Installation of websphere binary on unix server.
 Perform E-fixes and patch management.
 Generate WAS plug-in between webserver and application sever
 Involving in the new application release
 Participate in MUST GATHER sesssions as and when required by IBM or
application team
 Management of more than 50 IBM WebSphere Application Server UAT &
Production boxes in different geographies
 Support existing ACC and ATK Script to map WebSphere Objects
 Involved in creating JVMs, configured clusters and data source for various
projects.
Project #2
Client : State State Street (US Clients).
Project Name : DTCC –Data Transport Competency Center
Role : Middleware Systems Administrator (MQ/MB).
Environment : IBM Aix 5.2 / 5.3, SUN OS 8.0 & 10.0,Windows NT, Windows 2000, Linux,
Mainframes and DEC/IBS Systems.

3. 3
Roles and Responsibilities
IBM MQ Series
 Creation and Management of MQ objects such as Queues, Channels, Process
definitions, Listeners, Clusters.Setting up of trigger definitions .
 Setting up of Distributed Queuing and management.
 Creation of Client Connections for remote access to queue managers.
 Creating new Queue Managers on UNIX and Windows systems with appropriate
logging and file system sizing parameters.
 Backing up of queue managers, logs and its object definitions and performing
recovery
 Fixing channel problems such as uncommitted messages, channel retry issues,
sequence number mismatch issues
 Fixing queue manager startup/crash problems by examining at error logs and FDC
files. Raising PMR @ IBM for all Severities & Coordination of Problem
resolutions.
 Fixing issues based on MQ return codes such as Queue full, authority issues, data
format etc…
 Co-ordination with application teams in designing applications to use MQ.
 Closely work with developers in Environment design & Architecture, Creation
and Management of MQ objects such as Queues, Channels, Process definitions,
Listeners, Clusters.
. • 24x7 support, best practice trouble shooting, monitoring, capacity planning and
maintenance.
WBI Message Broker
• Creation of Configuration Manager and Broker components on AIX and
Windows Systems.
• Deployment of message flow applications.
• Creation/Deletion of execution groups using toolkit
• Setting up of ACL for user access as well as admin access
• Tracing the message flows, execution group and configuration manager for
performance issues.
Project #3
Client : CITI Bank (Singapore).
Project Name : Data Warehousing
Role : Websphere Administrator.
Environment : Unix
Roles and Responsibilities:

4. 4
 Setting up a new WAS environment in new unix servers and their maintanence
 Generate WAS plug-in between webserver and application sever
 WebSphere Installation and profile creation (Silent and GUI installation)
 WebSphere security settings
 WebSphere Enterprise Application Deployments
 WebSphere Configuration changes (e.g. : Data source, JVM)
 WebSphere, WebServer (IBM HTTP) upgrades/fix pack install
 Environment support (troubleshooting WAS problem, Plug-in management)
 Approved change installation (EAR, JVM)
 Monitoring Application server logs and WebServer logs
Project #4
Client : CITI Bank (NA).
Project Name : RECOM
Role : Websphere Administrator.
Environment : Unix
Roles and Responsibilities:
 WebSphere Installation and profile creation (Silent and GUI installation)
 WebSphere Enterprise Application Deployments
 WebSphere Configuration changes (e.g. : Data source, JVM)
 Environment support (troubleshooting WAS problem, Plug-in management)
 Approved change installation (EAR, JVM)
 Monitoring Application server logs and WebServer logs
Project #5
Client : CITI Bank (NA).
Project Name : Data Center Provisioning
Role : Websphere Administrator.
Environment : Unix
Roles and Responsibilities:
 Decommisioning of unix servers in all environment for both application servers and web
server(WASCE,JRUN,HIS,SOWS)
 Environmental setup in unix server in all environment for both application servers and
web server(WASCE,JRUN,HIS,SOWS)

5. 5
ACHIEVEMENTS:
 Received several appreciation from clients for handling major production release and
migration task
 Less than 0.1 percent of escalations during my shifts
PERSONAL PROFILE:
Date of Birth : 27 March 1985
Visa :Resident visa( sponsor husband)
Gender : Female
Nationality : Indian
Language Known : English, Malayalam,Tamil,Hindi
Permanent Address : ANN 129,kochuparampil House,
Palakkad,Kerala.
Contact Number : 971 - 505062145