Resume_19th July TL 2016
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J Chandra Mohan is seeking a team lead position with over 10 years of experience in customer service and technical roles. He has a B.Sc in Biotech and is ITIL certified. Currently he is a senior technical analyst at Aris Global Software, where he provides level 2 support for their pharmacovigilance software and manages 10 customer accounts. Previously he worked at Mphasis in customer service, receiving best employee awards. His strengths include communication, adaptability, and strong customer handling skills.
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Prashant Sinha is a PMP certified test manager with over 11 years of experience managing testing teams and projects in various domains including healthcare, retail, and banking. He has extensive experience with test planning, quality management, and overseeing teams. Prashant seeks a test management position where he can utilize his skills in software testing, problem solving, and team leadership.
Manoj Mohandas Menon_09562167822
Manoj Mohandas Menon is a software implementation consultant and business analyst with over 2.7 years of experience in the IT industry. He has a Master's degree in computer applications and is seeking a consultant position where he can utilize his skills in evaluating client processes and recommending improvements. He has extensive experience gathering and documenting requirements, communicating with stakeholders, and ensuring projects are delivered on time. His technical skills include MySQL, SQL Server, Windows, Linux, JBoss, and Redmine.
SHANTHANAND RAJARAM GAJULA
Shanthanand Rajaram Gajula is seeking a manager position with over 12 years of experience in banking operations and HR management. He has a proven track record of streamlining processes, managing teams, and generating reports. His most recent role was as a Manager at Axis Bank where he played a key role in salary processing and ensured tasks were completed on time.
Similar to Resume_19th July TL 2016 (20)
Resume_19th July TL 2016
- 1. CURRICULAM VITAE J CHANDRA MOHAN badalokesh0007@gmail.com Mobile:8147101265 chandra.mohan17@rediffmail.com Looking for Team Lead Career Objective: With a career in the eventual aim of becoming involved in international projects and to secure a challenging position in dynamic and growing sector, where I could share my creative ideas and varied skills in contributing to organization’s growth and to form part of a professional team that helps to achieve the organization’s objective. Education Profile: B.Sc (Biotech) : RJS FIRST GRADE COLLEGE Passed in the year 2007 (Affiliated to Bangalore University) PUC (PCMB) : VET PU MANANDI COLLEGE Passed in the year 2005 SSLC : ASC PUBLIC SCHOOL Secured first class marks, Passed in the year 2002. Professional Experience: ARIS GLOBAL SOFTWARE LTD (December 2011 till date) ITIL Certified V3 Foundational
- 2. Senior Technical Analyst: Roles and Responsibilities: ARISg is the world's leading pharmacovigilance and clinical safety system, with more than 300 companies maintaining their critical drug safety data in ARISg worldwide. ARISg provides all the functionality required to manage adverse event reporting and adverse reaction requirements of different authorities around the world, from case entry to automatic generation of submission ready adverse event (AE) reports including CIOMS and MedWatch 3500A etc. AgOndemand is SaaS offering of ArisGlobal. • Allocating work to team members and involved in reviewing the status of tasks. • Attending weekly calls with customers on the status of service requests and overall support performance. • Hands on experience to SQL basic operations, windows server and ms office • Support pharmaceutical companies and CROs in setting up Pharmacovigilance database, workflow for Adverse Events processing, Generating reports for Expedited and Periodic Submissions. • Resolving level 2 critical safety application Production issues. • Handling Escalations related to ARISg and ESM applications. • Providing training to new personnel. • Providing technical assessment for the changes. • Loading MedDRA and WHO DD dictionaries. • Working with Development and EPD Level 3 team to get Fixes for defects identified in ARISg/ESM application. • Customer onboard job (After go live responsible for the healthy status of the customer). • Trouble shooting ARISg , AgXchange and ESM application issues, level 2 support. • Generating regulatory reports.
- 3. • Involved in Change Management process and responsible for end to end tracking of request. • From past 2 years working as Engagement Manager for 10 customers owning complete responsible for healthy state of the customers. • Responsible for representing Audit both Client and external Auditors. 2007 Mphasis Ltd. Senior Customer service Officer • Best Employee for the process in the year 2010/11 in a business unit of 200 employees. • Rated most consistent performer for last 3 years (Appraisal Rating-5). • Banking operation (Customer service in regards to Credit cards & Retail banking) • Assisting customers with banking needs, card applications, maintaining accounts and exceeding customer expectations. • Following Customer Experience Index as a matrix to rate customer’s satisfaction experience. • Awarded Highest Sales Certificate as well as 100% compliant in the month of June 2009-September 2010 Strengths: Communicating: Communication Skills. Flexibility and Adaptability Learning agility: Quick learner Tolerance: Stress tolerance Excellent customer handling skills. Strong Work Ethic Personal Profile: Name : J Chandra Mohan Date of Birth : 17-03-1987 Father’s Name : Chennaiha Sex : Male Marital Status : Married Languages Known : English, Hindi, Kannada,Telugu and Tamil
- 4. Inspirational Leader : Manoj Bharhgav (Founder of 5 hour energy drink) Hobbies : Playing cricket, reading books and listening to music Temporary Address : 14,2nd Cross Road, EG Pura, Near Fair Lands , Bangalore-47 Declaration: I hereby declare that the information furnished above is true to the best of my knowledge. (J CHANDRA MOHAN)