1. Jhenne Merlyn Avant
18470 Stephens Street
Eastpointe, MI 48021
(586) 943-7364
jhenneavant@gmail.com
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Education
Medical Administration & Billing, Dorsey Schools Roseville Michigan Campus
August 2015 – Present Pursuing Medical Administration & Billing Diploma
Member of Student Ambassador Community
Courses Completed:
 Medical Billing & Coding
 Medical Terminology
 Psychology
 Anatomy and Physiology
Certifications
Eligible for the National Certified Insurance and Coding Specialist certified, National Center for Competency
Testing in August 2016
CNA certified from Orchard View Vocational School since 1997 (needs renewal)
CPR, BLS (needs renewal)
Summary of Qualifications
 Exposure to processing commercial, HMOs, and Workman's Compensation medical claims
 Proficient in cash posting, electronic/hardcopy billing procedures, HCPCS and ICD-10/CPT coding
 Familiar with UB04 and CMS 1500 claim forms
 Responsible for obtaining authorizations/referrals, addressing Provider enrollment issues, patient
statements, insurance claim/payment issues, insurance/patient refunds, medical record requests
 Proficient in processing patient admission or discharge documents
 Responsible for daily entry of charges, collections, patient statements, insurance follow up, account
receivables, electronic Medicare billing/remittance retrieval, posting, scheduling patients, scheduling
patients for outpatient procedures/other specialist’s offices
 Prepare insurance claimforms or related documents, review them for completeness and accuracy
 Provide outstanding customer service
 Proficient use of E-Thomas and Optum billing/coding software
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Work History
Nurse Assistant, Oakwood Hospital, Med/Surg Dearborn, Michigan July 2013 – August
2013
Nurse Assistant, Henry Ford Hospital, Oncology Detroit, Michigan March 2012 –
October 2012
Bus Aide, Aurora Public Schools, Transportation Aurora, Colorado August 2008 –
May 2010
Nurse Assistant, WilliamBeaumont Hospital, Med/ Surg Royal Oak, Michigan June 2005 –
October 2007

2. Patient Care Associate, Detroit Receiving Hospital, Float Detroit, Michigan – December 1999 –
May 2004
Certified Nurse Assistant, Brookhaven Counting Nursing Home, Muskegon, Michigan - March 1997-
December 1999