Sally Gentry has over 10 years of experience in project management for projects valued between $500,000 to $10 million. She has a background in psychology, accounting, public relations, and human resources management from Carleton University. She is highly skilled in Microsoft Office applications and has experience managing both IT and government projects. Her strengths are in project planning, execution, monitoring, and closing projects on time and on budget.

1. Sally Gentry
Senior Project Administrator
Profile I have over 10 years experience in project management on projects
valued at $500 to $10,000 and IT/IM (Information Technology and
Information Management) environments in North American high tech
communities and the City of Ottawa’s Federal Government valued at over
$20M. She brings an extensive measure of experience and knowledge to
any environment. Her strengths are in the timely execution, the details
and the summaries of project management planning/start up, execution,
monitoring/controlling and the closing out the project.
Education Psychology, Accounting, Public Relations, Human Resources
Management -Carleton University
Training Management Program
Human Resources Management Program
Leaders to Leaders Program
Project Management Program – 10 segments including Financial
Management, Communications, and Human Resources;
SAP R3.4 Business Processes and Technical
All successfully completed April 4, 2001 to June 3, 2003 while working full
time.
Highly motivated, enthusiastic and disciplined to learn all that needs to be
learned to get the best results out of each day. Continues with self-
imposed education and studies in all topics related to the work at hand
and life in general.
Expert level and creative in the use of MS Office 2003 and 2007 – Word,
Excel, PowerPoint, Access, Project, and Visio. Also taught these subjects
in different venues since 1995.
Memberships Current member of groups related to work and my community. See
LINKEDIN online network for a list and description of some of the current
groups.
Security Level: Secret
File Number: 95228128
Expiry: January 14, 2015

2. Project Management / Administration Skills
• Established and maintained excellent project planning and scheduling using MS-Office
Project;
• Developed, updated and maintained the Work Breakdown Structure and introduced the
Work Breakdown Structure Dictionary to the projects where none were used previously;
• Created, updated and maintained an integrated project schedule based upon input from
Project Managers, and Team Leaders. Assisted the Project Managers & Team Leads in
creating detailed project schedule using the (Microsoft Project) MSP Work Breakdown
Structure (WBS) Dictionary;
• Ensured dependencies and links within and with other schedules were established correctly.
Follow-up on outstanding work packages, tasks and their integration into the project
schedules;
• Developed and supported resource loading and resource balanced integrated project
schedule; identified schedule dependencies and conflicts and developed dependency
structure matrix; and conducted critical path analysis;
• Monitored and reconciled allocation of resources to project with resource effort actually
spent working on project tasks; and identified resource-balancing issues;
• Provided regular status and schedule reports, e.g. schedule variance analysis and prepare
Variance Reports, for the Project Director or designate;
• Contributed to the PMO status and progress reports;
• Provided input to Project Plans and wrote the draft Project Plan Management
documentation and PM Toolkit for review and completion;
• Provided on-going knowledge and support for the integration of risk, schedule, cost and
change; and wrote the draft documentation of the Risk Management Plan, and the Change
Management Plan for review and completion;
• Performed Risk Assessment on the Project Schedule, identified potential risks/opportunities;
and recommended mitigation strategies to the Project Manager.
• Prepared the monthly status report (created the template for this report in MS-PowerPoint)
to be presented to senior management;
• Coordinated input and consolidated, on a weekly basis, to provide an overall Program or
project plan escalated planning issues. Kept abreast of all changes to the project and
informed stakeholders appropriately of relevant information and changes. Prepared the
draft Communications Management Plan for review and completion.
• Assisted the Project Managers and the Team Leaders with the development of new work
packages, plans and schedules
• Assisted in the development MS-PowerPoint presentations that were presented to various
stakeholder groups; including Governance Committees.
• Constantly trained and provided guidance to all staff who worked on the Project, which
included transference of knowledge; and left a legacy of work in RDIMS (data/record
storage) and in binders for the teams to use on other projects.
• Proven knowledge of project management procedures (used the PMI-PMBOK, my
education and my experience; along with the Treasury Board of Canada PM methodologies,
where applicable)
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3. Employment History
Project 12
Treasury Board Secretariat
Chief Information Officer Branch
ITB Centre of Excellence
Project Administrator / Analyst
March 2010 – September 2010 (7 Months)
Responsibilities:
1. Prepared the templates for each of the PM modules – Risk Register, Issues, Change
Management, Records of Decisions;
2. Prepared and the Records of Decisions/Action logs for all of the project meetings and
updated them at each meeting;
3. Created the draft Project Plan Methodology documentations using the TBS template for
review and approval of final document;
4. Created, maintained and updated the Project Plan Schedule in MS-Project for tracking,
workload, costs, and variances.
5. Assisted management with the projects planning and performed tasks and activities within
the cost and time parameters of this project;
6. Created the Project Management Plan and made revisions to suit this project
7. Created the Project Management Toolkit and made revisions to suit this project
8. Created the Communications Management Plan and made revisions to suit this project
9. Created the Lessons Learned and Best Practices Management Plan and made revisions
to suit this project
10. Created the Change Management Processes and made revisions to suit this project.
11. Created the GCPedia pages for “Interoperability”, “ICOE Project” and the “FISI Project”
and linked them to the “CIOB” wiki-pages;
12. Created and maintained the Stakeholders Contact database for this project;
13. Worked on TB Submission (used the TBS Submission template);
14. Saved all documents prepared and emails.
15. Tracked the progress of these projects into the records management system (RDIMS) and
managed them;
16. Developed project execution plans and helped individuals to achieve milestones;
17. Identified project risks and lead effort to develop and implement risk mitigation plans by
monitoring the project plan schedule and action plans/records of decisions from the weekly
meetings;
18. Proactive in researching for this project – Service Oriented Architecture derivatives such
as e-GIF, Bachman, Zachman Framework, TOGAF, Cloud Computing, Hermes
methodology, Data Modeling.
19. Directed the process modalities and ensured all groups followed these processes;
20. Worked with the Project Director to set and manage client expectations, developed
relationships and communicated effectively with clients to identify needs and evaluate
alternative business solutions;
21. Scheduled and conducted coordination of project review meetings, both internal and with
the customer, and prepared the minutes of meetings;
22. Practiced excellent communication with the management, including updating the periodic
reports, and participated in weekly and monthly Project Review meetings.
23. Coordinated the approval of deliverables;
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4. 24. Used my knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
25. Used my knowledge of Treasury Boards™ Enhanced Management Framework.
26. Technology used in day-to-day work activities included MS Suite including Project 2003 for
updating project plans, Word for preparing and updating reports and documentation,
PowerPoint for the preparation of presentations, Excel for tracking and RDIMS for tracking
project progress.
Project 11
Treasury Board Secretariat
Public Service Health Care Plan Renewal
Project Administrator
October 2009 – November 2009 (2 Months)
Responsibilities:
1. Part of the initial PMO for this project
2. Prepared extensive reports such as – actions logs, issues logs and record of decisions for
“Reporting”, “Start-up Phase”, and the “Partner’s Services” Working Groups on Public
Services Health Care Plan Renewal Program for Treasury Board of Canada assisted the
PMO with setting up the tools to be used on this project going forward.
3. Worked directly with the client (Sun Life) on managing the documentation and creating the
Records of Decisions for each of the working groups – Reporting (selection of reports
required by TBS/PWGSC for audit and detection); Partners (group representing the
Unions);
4. Worked with TBS’s client - Sun Life Financials (SLF) management team directly on a daily
basis to achieve the milestones set out in the massive WBS produced by Sun Life
Financials (SLF).
5. Updated the SLF WBS to include tasks/activities achieved within their parameters in
accordance with the work done for TBS. This is the government’s 8th consecutive year for
working on this massive endeavor to have approx. 1.1 million Canadians (employees,
pensioners and their dependents) access/process electronic health care payments.
6. Provided solicited suggestions to Senior. Project Leader (contractor) on proper PMI PM
tools to use on this;
7. Created project management templates that mirrored the clients’ (Sun Life) documentation
with changes made to satisfy TBS/PWGSC requirements; and prepared risk management
tools to hand off to Interis (also contracted by TBS);
8. Using MS Word, created and updated documentation for in-house meetings including:
o Issue logs
o Records of decision
o Minutes;
9. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
10. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports on behalf of the Project
Management team. Duties also included Organizing meetings, including:
o Booking meetings using Outlook;
o Preparing hand-outs;
o Preparing Agendas
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5. o Writing Minutes
o Writing and following-up on Action Items;
11. Set up the meeting schedules for in-house meetings - weekly staff meetings, working
group brainstorming sessions and lessons learned meetings for each of the working
groups I was totally involved in;
12. Set up the off-site meetings with the clients (Sun Life);
13. Coordinated the approval of all deliverables;
14. Used knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
15. Used knowledge of Treasury Boards™ Enhanced Management Framework.
16. Technology used in day-to-day work activities - MS Suite including Project 2003 for
creating and updating project plans, RDIMS and Visio.
Project 10
Canada Revenue Agency
Account Management Services Division
IT Branch
Project Administrator
October 2007 – May 2009 (20 Months)
Responsibilities:
1. Incorporated continuous improvement processes learned and practiced in re-creating the
RC502/RC503 process so that work orders were processed in a shorter timeline (from 18
months to 45days), between Status 4 (Impacted) and Status 7 (Client approved/work in full
production);
2. Incorporated continuous improvement processes learned and practiced to initiate QA
process between the CAS/SAP tool and the locally grown tools (PMT/BLR);
3. Managed the coordination and the preparation of reports/briefs/minutes and project
documentation using MS Word, and generated financial reports (MS Excel) – budgets,
projections and cost estimates;
4. Worked with internal and external clients to effectively resolve problems and improve
communications processes to be more timely and accurate;
5. Worked with peers of internal and external organizations – getting approval signatures for
work progression in a timely manner;
6. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports on behalf of the project
management team.
7. Organized meetings, including:
o Booking meetings using Outlook;
o Preparing hand-outs;
o Preparing Agendas
o Writing Minutes
o Writing and following-up on Action Items;
8. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
9. Prepared correspondence and presentations for senior management presentation;
10. Managed and updated the project schedules using PMT (specially designed tool based on
MS-Access/MS-Project);
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6. 11. Used SAP – Financial/Procurement and HR modules for everyday work requirements.
12. Technology used in day-to-day work activities - MS Suite including Project 2003 for
updating project plans. SAP/CAS Financials and specially designed PMT program
developed in MS-Access and MS-Project for CBSA section only.
Project 9
Dell Computers
XPS Division
Administrative Assistant
November 2006 – July 2007 (9 Months)
Responsibilities:
1. Provided project support to the staff of approx. 320; including Area managers, Service
Leads and Agents within XPS Division; as well as, interaction with Facilities, Finance and
HR on a one to one basis;
2. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports.
3. Organized meetings, including but not limited to:
o Booking meetings using Outlook;
o Preparing hand-outs using MS Word;
o Preparing Agendas- Writing Minutes
o Writing and following-up on Action Items;
4. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
5. Participated in senior management weekly operations meetings; daily operations review
meetings, monthly "winning culture" diversity meetings; and weekly HR retention
meetings;
6. Processed daily routine project management functions of the Division;
7. Managed event planning for "employee recognition" on a weekly and monthly basis;
8. Created a "community" within XPS, naming the aisles as streets and the workstations as
home addresses. Provided a monthly "days of recognition" report to promote monthly
multi-cultural events. "The Community" is a reflection of the "buddy system" concept;
9. Encouraged, inspired; and supported the staff with personal and professional issues;
10. Produced a Work Life Balance newsletter, org charts, a community road map and wall of
fame for our division.
11. Technology used in day-to-day work activities - MS Suite including Project 2007 for the
preparation and updates to project plans.
Project 8
Canada Revenue Agency
Information Technology & Protection Branch
Project Administrator
July 2006 – November 2006 (5 Months)
Responsibilities:
1. Coordinated, prepared and updated reports/briefs/minutes and project documentation;
2. Generated financial reports – projections (MS-Excel);
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7. 3. Maintained hard-copy and electronic files;
4. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports.
5. Organized meetings, including:
o Booking meetings using Outlook;
o Preparing hand-outs using MS Word;
o Preparing Agendas;
o Writing Minutes (MS Word)
o Writing and following-up on Action Items;
6. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
7. Maintained a bring forward (BF) system on this position and all the others, sometimes
introducing the concept to some of them;
8. Worked with internal and external clients to effectively resolve problems and improve
communications processes to be more timely and accurate;
9. Worked with peers of internal and external organizations – getting approval signatures for
work progression;
10. Prepared correspondence and presentations for senior management presentation;
11. Used SAP – Financial and HR modules for everyday work requirements.
12. Coordinated the approval of all deliverables;
13. Prepared projections and maintained the annual budget;
14. Used my knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
15. Used my knowledge of Treasury Boards™ Enhanced Management Framework.
16. Technology used in day-to-day work activities - MS Suite including Project 2003 for project
plans and updates.
17. SAP/ CAS (internal program) Financials (projections)
Project 7
Canada Revenue Agency
Managed Distributed Environment
Project Management Office Officer / Project Administrator
May 2005 – March 2006 (11 Months)
Responsibilities:
1. Set up a new project management office under the direction of the Director and the MDE
Managers; a Program Manager and a Project Managers, specifically the Active Directory
migration and P1 (Platform) server conversion;
2. Assisted the project manager in tracking and monitoring tasks related - to project schedule
(create and maintain MS Project Work Plan (WBS) for the overall office (10+ projects);
including task status, resource time tracking, cost tracking;
3. Assisted with change management activities for both project and customer deliverables;
4. Assisted with project status reporting and performance measurement;
5. Assisted the project manager with resource allocation to ensure adequate staffing for the
project;
6. Assisted the project manager with organizing, communicating and disseminating project-
related information including preparing the “lessons learned” and close out reports;
7. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
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8. 8. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports. Updated project
documentation.
9. Organized all aspects of meetings, including:
o Booking meetings using Outlook;
o Preparing hand-outs;
o Preparing Agendas;
o Writing Minutes using MS Word;
o Writing and following-up on Action Items
o Preparing risk/issue logs and records of decision;
10. Followed policies and strategic direction of the organization;
11. Initiated and maintained document libraries and prepared a desk manual for the legacy I
leave to inspire the next person to continue this role;
12. Assisted with Lessons Learned Reports on Active Directory migration and P1 Server
conversion Projects upon completion of these projects within the Managed Distributed
Environment;
13. Used SAP – Financial and HR modules for everyday work requirements.
14. Coordinated the approval of all deliverables;
15. Prepared the projections and maintained the annual budget;
16. Used my knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
17. Used my knowledge of Treasury Boards™ Enhanced Management Framework.
18. Technology used in day-to-day work activities - MS Suite including Project 2000. SAP-
ESS/MSS used on weekly basis.
Project 6
Health Canada
Project Administrator / Coordinator
February 2005 – March 2005 (2 Months)
Responsibilities:
1. With the Information Management Services transition of Information Management and
Information Technology (IM/IT) Services from the Population and Public Health Branch
(PPHB) of Health Canada to the new Public Health Agency of Canada (PHAC). Reporting
to the Manager of Information and Services Delivery, Government On-line Directorate:
2. Assisted the project manager with organizing, communicating and disseminating project-
related information;
3. Assisted the project manager with tracking and updating project action item registers and
documentation;
4. Followed policies and strategic direction of the organization;
5. Initiated and maintained document libraries and prepared a desk manual for the legacy I
leave to inspire the next person to continue this role;
6. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
7. Participated in preparing and documenting project documentation, including project
charter, status reports and meeting materials for three levels of management review and
approval. Most of the initial documentation had been lost or destroyed and had to be re-
created in the last 6 weeks in the close-out phase;
8. Assisted with Project management of the overall transition in the final 6 weeks.
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9. 9. Closed the project phase with Lessons Learned report;
10. Cleaned up and deployed databases (migration of PHAC Lotus Notes e-mail accounts to a
dedicated pair of servers.
11. Used my knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
12. Used my knowledge of Treasury Boards™ Enhanced Management Framework.
13. Technology used in day-to-day work activities – WordPerfect for the preparation of reports
and documentation, Lotus 1-2-3, MS PowerPoint for the preparation of presentations and
RDIMS
Project 5
Public Works & Government Services Canada (PWGSC)
Finance Accounting and Banking Branch
Pension Modernization Project
Communications Officer / Project Administrator
July 2004 – December 2004 (6 Months)
Responsibilities:
1. Prepared communications materials and organized the meeting formats for Senior Policy
Advisory Committee (SPAC) and Senior Stakeholders Committee (SSC) and the Pension
Modernization Working Group (PMWG) meetings. Attended all meetings, including the
weekly Pension Modernization Project (PMP) Management Meeting; the Compensation
Management Meeting; and the Pay Modernization Management to record the minutes;
2. Prepared briefings, charts and minutes for the ADM, Director and PM levels;
3. Created consistent professional communications using Public Relations training and
experience;
4. Recorded the minutes for meetings using technical and business related terminology and
published them within 4 hours of the meetings. Coordinated the data collection and
preparation of weekly/monthly Project Status Summary reports.
5. Organized meetings, including:
o Booking meetings using Outlook;
o Preparing hand-outs (MS Word);
o Preparing Agendas
o Writing Minutes (MS Word);
o Writing and following-up on Action Items;
6. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
7. Assisted with project status reporting and performance measurement;
8. Assisted with change management activities for both project and customer deliverables;
9. Managed Logistics of all types/levels of meetings;
10. Assisted the project manager with tracking and updating project registers;
11. Followed Policies and strategic direction of the organization;
12. Initiated and maintain document libraries and prepared a desk manual for the legacy I
leave to inspire the next person to continue this role;
13. Prepared weekly status reports submitted to update Work Plan Schedule. Project 2000
used to prepare Work Plan Schedule;
14. Maintained MS Project Work Plan (WBS) for the overall project including task status,
resource time tracking, cost tracking;
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10. 15. Responsible for timely project reporting including weekly dashboards, monthly status
reports and budget reports;
16. Prepared and updated all project deliverable documentation according to the Treasury
Board Framework including:
o Communications Strategy
o Project Charter
o Project Plan
o Risk/Issue Management
o Business Case formats;
17. Managed all documents using records management tool known as E-DIMS;
18. Initiated a desk manual specific to this role for the purpose of leaving a legacy of
knowledge and the lessons learned.
19. Used my knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
20. Used my knowledge of Treasury Boards™ Enhanced Management Framework.
21. Technology used in day-to-day work activities - MS Office 2000, Lotus Suite, RDIMS
Project 4
Willis College
Business Administrator
Instructor
September 2003 – October 2003 (2 Months)
Responsibilities:
1. Morning classes for: Computer Concepts, MS Word, MS Outlook; and the afternoon
classes for: Office Administration, Business Writing, Financial Management and
Bookkeeping, MS-Access and Project 2000.
2. Prepared and organized class material, testing, exams and special projects;
3. Attended to special needs of students before and between class starts with extra
homework assignments for the advanced students.
4. Twenty-four students attended each class.
Project 3
Canada Customs & Revenue Agency
Business Assessing Public Outputs and Communications
Project Coordinator
September 2002 – September 2003 (13 Months)
Responsibilities:
1. Prepared monthly budgeted projections for project managers - corporate tax accounts,
payroll deductions, and support and business communications. SAP used in preparing
financials and staff time sheets. Projections presented using MS-Excel spreadsheets;
2. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
3. Assisted with project status reporting and performance measurement;
4. Assisted in the management of suppliers and subcontractors;
5. Assisted the project manager with organizing, communicating and disseminating project-
related information;
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11. 6. Managed meetings at all levels of the project and record and publish meeting materials
before and after the meetings;
7. Initiated and maintained documentation, document libraries and prepared a desk manual
for the legacy I leave to inspire the next person to continue this role;
8. Knowledge of IT Systems Development Life-Cycle and PMBOK/PMI standards;
9. Technology used in day-to-day work activities - MS Suite - particularly SAP-Finance (ESS/
MSS) and MS Excel (Visual Basic)
Project 2
EDS Canada
Client Services
Project Coordinator
March 2001 – December 2001 (10 Months)
Responsibilities:
1. Provided administrative support to the Program Manager of the Client Services;
2. Reviewed contracts for quality assurance and conformance to negotiated terms and
conditions;
3. Updated Project Work Statements (WBS - Project 2000) defining work responsibilities;
4. Participated in pre-bid and bid presentations and review with management team;
5. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
6. Using MS Word, prepared weekly and monthly reports based on the dashboards produced
by the managers for the individual projects managed by this Program Manager. The
projects included: The Bank of Canada; Canada Mortgage & Housing, PWGSC - Public
Works Government Services of Canada; Entrust, Canadian Pharmacy Association and the
"Francophone Games 2001" accounts;
7. Prepared research reports based on information gathered from the Internet on possible
clients;
8. Prepared a desk manual specific to this role for the purpose of leaving a legacy of
knowledge and the lessons learned to the returning incumbent.
9. Technology used in day-to-day work activities - MS Office Suite 2000
Project 1
Nortel Networks
Human Resources Administration
Project Coordinator
February 1995 – April 2001 (75 Months)
Responsibilities:
1. Assigned to special projects that included human resources and project management
activities including: scheduling, staffing, benefits/awards, job classifications, career
planning seminar initiative, "right sizing of staff" during re-organization of company
beginning in 1999; supervision/leadership involving 5 to 1000; involved in initiating/start up
of projects, follow up (BF system), wrap up/close out of projects, lessons learned; finance,
purchasing, public relations, communications, quality control; purchasing, public relations
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12. with visitors from other countries; travel arrangements/accommodations for senior
representatives in other continents - Asia, Australia, South America; and planning and
organizing off-site planning sessions and United Way Campaigns;
2. Excelled in progressive roles within PMI's PMBOK senior executive administration and
portfolio, program and project management environments; specializing in human
resources, finance, communications, and risk and change management;
3. Proactive in researching, planning and execution of daily tasks to completion on time and
under budget;
4. Designed and produced the products for the following in various formats – such as
brochures, pamphlets, web, trade shows, newsletter, Posters.
5. Developed specialized education and awareness sessions for in-house process and
software changes with the help of subject matter experts.
6. Participated in the development of custom-designed education packages, aimed at
specific groups regularly working with programs that involved multiple stakeholders within
Nortel world-wide
7. Developed staff training packages, presentations and exercises consistent with current
best practices. Undertook the logistical aspects of setting up and evaluating courses and
information sessions as needed.
8. Developed training tools with the help of a subject matter expert – for example “How-to”
pamphlets, FAQs, service standard timelines, flowcharts.
9. Created consistent professional communications using Public Relations education and
experience;
10. Initiated a desk manual specific to this role for the purpose of leaving a legacy of
knowledge and the lessons learned and organized administrative staff with the same
theory. Set up website to share the base knowledge of all administration within the
departments;
11. Involved in coaching, mentoring and providing grief and crisis counseling when requested
and as required;
12. Involved in mentoring, coaching and training responsibilities of peers and staff, as
required;
13. Managed Compensation and Recognition programs;
14. Involved in staff acquisition, team development, preparing performance appraisals, job
classifications and re-classifications; and helping to improve methodologies and best
practices;
15. Involved in implementing changes in many processes - such as re-classification of job
functions or arranging divisional celebrations such as product/project start up/launch,
awards celebration when project completed.
16. Participation in Annual CHEO telethons held at Nortel's main campus
17. Recognized and awarded for outstanding performance in various areas and levels of
subject matter knowledge and skill sets;
18. Technology Used in day-to-day work activities - MS Office including Project 1998 to 2000
for updates to project plans; MS Word for the preparation and updates to reports and
documents; Livelink, Procurement software and website creation.
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13. Technical Skills
MS Office Suite
• Outlook, Word, Excel and PowerPoint for financials, project status reports, user guides,
presentations to management. Able to use MS Office 2003 and 2007 in work and home
offices since 2003 and 2007 respectively.
• Access – Data entry of Cost Estimate Models, Weekly Tracking Reports, Business Line
Reports – CRA database of work orders (Jan08 to May10).
• MS Project – managing projects through Initiation, Planning, Analyzing, Designing,
Construction, Testing, Implementation and Closeout phases of the project.
• To date only using MS Project 2003 in government contract work environments.
CAS/SAP – financial reporting
RDIMS/Livelink – records management tools – store all of my final version work in RDIMS for
audit of projects, upon completion of project.
GCPedia - (wiki/web page design and updates) dependent on work environment
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