1. Tina Renee' Bass
1838 Brown Ave, Memphis, TN 38107
Cellular 901-644-8905, tbass1966.tb@gmail.com
Education SouthWest Community College-Memphis
August 2014 to Present
Courses studied : Anatomy and Physiology I and II
University of Phoenix- Memphis, TN –Graduated 2012
M.B.A., Healthcare Management, GPA: 3.33
Course of study business law, health care finance, ethical, legal, and regulatory issues in health
care, health care operations management, organizational leadership, accounting in health care
environment, and strategic planning and implementation.
University of Phoenix - Memphis, TN. 2010
Bachelor of Science, Business Administration, GPA: 3.4
University of Phoenix - Memphis, TN. 2008
Associate of Science, Business Administration, GPA: 3.57
Draughons College - Memphis, TN. 1987
Diploma, Medical Assistant
Studied: office procedures, bookkeeping procedures, laboratory procedures, aseptic techniques,
venipuncture and injections, hematology, and microbiology and disease. Clinical internship with
Dr. Paul Randolph, Sr. and Dr. Rahman.
Experience Triumphant Transportation Service. Memphis, TN - 2007 to 2015
Administrative Assistant
Managed all general accounting functions, track banking transactions, make deposits, track all
financial records and reporting, and created monthly projections and end-of-month summaries.
Ability to assess organizational needs and implement administrative procedures. Compiled
reports and records. Ability to communicate effectively with customers, management, and staff.
Analyzed problems and anticipated people's needs. Responsible for the coordination of
completing and filing for permits, taxes, contracts, and license. Initiated, developed, and
maintained numerous accounts. Insured compliance with policies and procedures. Responsible
for design of policies and procedures.
Bankers Life and Casualty Company. Cordova, TN 38018- Feb. 2013 to October
2013Insurance Producer-
Schedule appointments, educate people about Medicare changes, options, and rights. Offer
recommendations on having a successful retirement. Trained to service individuals with
Medicare supplement, Critical illness, Short-term or Long-term Care, Annuities, or Final Expense
needs.
Pre-School/Kindergarten Teacher - Frady’s Montessori School. Memphis, TN - 1995 to
2000
Encouraged students in activities, such as singing, dancing, and rhythmic activities, to promote
self- expression and appreciation of esthetic experience. Created bulletin boards and
informational wall displays. Designed curriculum to encompass the various student learning

2. levels in the classroom. Discussed students' academic and behavioral attitudes and
achievements with parents. Led students through multiple hands-on activities in language,
reading, mathematics and arts.
Unit Secretary - St. Joseph Hospital - Children and Adolescence Psychiatric Unit.
Memphis, TN - 1990 to 1994
Compiled and recorded medical charts, reports, and correspondence, using typewriter and
personal computer. Transcribed recorded messages and practitioner's diagnosis and
recommendations into patient's medical record. Greeted visitors, ascertained purpose of visits,
and directed to appropriate staff. Transmitted correspondence and medical records by mail, e-
mail, and fax. Routed messages and documents such as laboratory results to appropriate staff.
Maintained medical records and correspondence files. Answered telephone and directed call to
appropriate staff. Scheduled patient diagnostic appointments and medical consultations.
Doctor's Assistant - Dr. Warren Johnson and Associates. Memphis, TN - 1989 to 1990
Prepared treatment rooms for examination of patients. Scheduled appointments. Maintained
medical records. Received payment for bills. Performed routine pre-screen eye tests. Completed
insurance forms. Computed and mailed monthly statements to patients and recorded
transactions. Cleaned and sterilized instruments. Inventoried and ordered medical supplies and
materials. Interviewed patients and recorded information. Train and educate patients in care and
use of hard or soft contact lenses.
Skills • Leadership
• Excellent written and verbal communication
• Administrative Support
• Confidential Records Management
• Budget and Expense Management
• Research and Reporting
• Accounts Management
• Problem Solving
• Operational Design
• Regulation Compliance
• Policy and Procedure Development
• Patient and Family Communications
• Employee and Physician Relations
• Diabetes Management
Licenses
License in State of Tennessee by the Department of Commerce and Insurance in Life, Accident
and Health, 2013 to 2015
Partnership in Long-term C
Professional Level CPR & AED/Adult-Child-Infant Expire: January 15, 2018