The document is a resume for Alan Percy, who has over 15 years of experience in learning and development leadership roles in the healthcare industry. He has a background in health education, program management, and staff development. His most recent roles include senior learning consultant at Kaiser Permanente and manager roles at Blue Shield of California, where he developed educational programs, managed budgets, and led teams. He is currently open to new opportunities and resides in southern California.
The Medical Affairs Company (TMAC) provides training for medical science liaisons (MSLs). The training covers topics like the pharmaceutical industry, the roles of MSLs, developing relationships with healthcare providers and opinion leaders, and regulatory compliance. The training is designed for both new and experienced MSLs and includes hands-on skills sessions. TMAC aims to help MSLs strengthen their scientific knowledge and communication skills to advance their careers in the industry.
The Chicago Wolves and Grand Rapids Griffins are set to face off tonight. The Wolves have a 17-4-1-1 record and are coming off a win, while the Griffins are 11-10-0-2 and are coming off a shootout win. The last meeting between the teams on November 23 resulted in a 2-1 Griffins home win. Tonight's game is the fourth of 10 meetings this season and part of a three game road trip for the Wolves over four days. Player spotlights are on Wolves left wing Dmitrij Jaskin, who has 5 goals and 9 points over his last 12 games, and Griffins goaltender Petr Mrazek,
Shiyan He has a Bachelor of Arts degree in Economics from the University of California, Davis and experience working in insurance sales, real estate, and banking. He is fluent in English, Mandarin Chinese, and Cantonese Chinese. Currently, he works as an office assistant and licensed travel agent for Travel DesignUSA, where he generates invoices, makes flyers, and processes client data electronically.
This document provides contact information, background, skills, and work experience for Juan José Bello, a junior marketer from Manizales, Colombia. Bello is passionate about digital marketing and technology. He is proficient in English and intermediate in French and Portuguese. Bello has certifications in inbound marketing from Hubspot and Google Analytics. His work experience includes digital marketing roles at Webde Family and AIESEC Mexico, where he implemented social media, SEO, and analytics strategies.
The document is a resume for Betty Nakato. It details her education at Babson College and Watson University as well as her experience working for various organizations in Uganda focused on entrepreneurship, social entrepreneurship, and community development. Her current role is as a partner and co-founder of Kasagama Bakery in Kampala, Uganda.
This document discusses how information and communication technology (ICT) can enhance the quality of teaching and learning. ICT has revolutionized the teaching-learning process by making information easily accessible, allowing for more interactive and collaborative learning experiences, and developing students' problem-solving and critical thinking skills. Some key benefits of using ICT in education include providing individualized learning opportunities for students, facilitating communication beyond the classroom, and creating a more engaging learning environment. However, effective integration of ICT depends on factors like teacher training, school infrastructure, leadership support, and adequate resources and funding. The document explores various uses of ICT in education and strategies to overcome barriers to its implementation.
Hugo Bucio Sanchez is seeking a full time position and has over 3 years of experience as a sales consultant and internet manager at Extreme Nissan where he exceeded monthly sales goals, was named salesman of the month multiple times, and is proficient in Spanish and various computer programs. He graduated from Illinois State University in 2011 with degrees in organizational leadership and entrepreneurship and maintains a 3.45 GPA.
The Medical Affairs Company (TMAC) provides training for medical science liaisons (MSLs). The training covers topics like the pharmaceutical industry, the roles of MSLs, developing relationships with healthcare providers and opinion leaders, and regulatory compliance. The training is designed for both new and experienced MSLs and includes hands-on skills sessions. TMAC aims to help MSLs strengthen their scientific knowledge and communication skills to advance their careers in the industry.
The Chicago Wolves and Grand Rapids Griffins are set to face off tonight. The Wolves have a 17-4-1-1 record and are coming off a win, while the Griffins are 11-10-0-2 and are coming off a shootout win. The last meeting between the teams on November 23 resulted in a 2-1 Griffins home win. Tonight's game is the fourth of 10 meetings this season and part of a three game road trip for the Wolves over four days. Player spotlights are on Wolves left wing Dmitrij Jaskin, who has 5 goals and 9 points over his last 12 games, and Griffins goaltender Petr Mrazek,
Shiyan He has a Bachelor of Arts degree in Economics from the University of California, Davis and experience working in insurance sales, real estate, and banking. He is fluent in English, Mandarin Chinese, and Cantonese Chinese. Currently, he works as an office assistant and licensed travel agent for Travel DesignUSA, where he generates invoices, makes flyers, and processes client data electronically.
This document provides contact information, background, skills, and work experience for Juan José Bello, a junior marketer from Manizales, Colombia. Bello is passionate about digital marketing and technology. He is proficient in English and intermediate in French and Portuguese. Bello has certifications in inbound marketing from Hubspot and Google Analytics. His work experience includes digital marketing roles at Webde Family and AIESEC Mexico, where he implemented social media, SEO, and analytics strategies.
The document is a resume for Betty Nakato. It details her education at Babson College and Watson University as well as her experience working for various organizations in Uganda focused on entrepreneurship, social entrepreneurship, and community development. Her current role is as a partner and co-founder of Kasagama Bakery in Kampala, Uganda.
This document discusses how information and communication technology (ICT) can enhance the quality of teaching and learning. ICT has revolutionized the teaching-learning process by making information easily accessible, allowing for more interactive and collaborative learning experiences, and developing students' problem-solving and critical thinking skills. Some key benefits of using ICT in education include providing individualized learning opportunities for students, facilitating communication beyond the classroom, and creating a more engaging learning environment. However, effective integration of ICT depends on factors like teacher training, school infrastructure, leadership support, and adequate resources and funding. The document explores various uses of ICT in education and strategies to overcome barriers to its implementation.
Hugo Bucio Sanchez is seeking a full time position and has over 3 years of experience as a sales consultant and internet manager at Extreme Nissan where he exceeded monthly sales goals, was named salesman of the month multiple times, and is proficient in Spanish and various computer programs. He graduated from Illinois State University in 2011 with degrees in organizational leadership and entrepreneurship and maintains a 3.45 GPA.
Ashish Bera has 4 years of experience as a software engineer specializing in .NET technologies. He has worked on projects involving web and desktop applications, including a discharge decision support system and an employee relations issues tracking system. His skills include C#, ASP.NET MVC, AngularJS, SQL Server, and he is highly adaptable in changing technical environments.
This resume summarizes the work experience and qualifications of Tsen-Yun Leo. Some key points include:
- Over 10 years of experience developing computer vision and machine learning products including IP camera modules, AOI inspection tools, and an intelligent baby monitor.
- Expertise in areas such as CUDA optimization, GPU programming, computer vision algorithms, and machine learning techniques.
- Educational background includes a Ph.D. in Communications, MS in Communications and Signal Processing, and BS in Electrical Engineering and Computer Science.
This document provides information about nouns in English including different noun categories such as genre, plurals, countable-uncountable nouns, and Saxon genitive. It discusses noun genres including common and proper nouns. For plurals, it outlines the regular '-s' plural as well as irregular plurals. It also distinguishes countable from uncountable nouns and lists examples. Finally, it describes Saxon genitive possession including its use with people, proper nouns, plurals, and time expressions.
Rashin Parsa has experience in filmmaking, editing, acting, yoga instruction, and healthcare interpretation. She received a Bachelor of Arts in theater and performance studies from UC Berkeley with a 4.0 GPA. Her experience includes editing and directing several short films and documentaries. She has worked as a yoga instructor, fitness staff, and interpreter. Parsa held leadership roles such as assistant stage manager and student government senator.
Pradip Kumar Bera is seeking an organization to utilize his 18 years of experience in services, sales, and marketing. He currently works as a Senior Supervisor for Hathway Cable & Data Com Ltd, where he monitors a customer support team, communicates policies, and reviews performance. Previously, he held roles as a Service Manager for Kaon India Pvt Ltd and various installation and field service engineer roles for Bharti Airtel, Tata Sky Ltd, and Salora Audio Video Service Pvt Ltd. He has a BA from Karnataka State Open University, completed secondary education, and has a 2.5 year diploma in electronics.
This document is a resume for Kylie R. Buzzatto. It summarizes her education, including completing a Bachelor's degree in Health Education and Promotion from Arizona State University with a 3.59 GPA, and an Associate's degree from Glendale Community College with a 3.3 GPA. It also outlines her work experience, including internships coordinating wellness programs and events at ASU, and various customer service and sales roles at a golf club, salon, and tea shop where she exceeded sales goals and received recognition for outstanding customer service. Her skills include public speaking, social media, computer programs, and honors including membership in the National Honors Society.
Amy Wong has over 15 years of experience in customer service, sales, and education. She is currently an Assistant Selling Manager at Holt Renfrew Hugo Boss Shop in Calgary, where she helps achieve sales targets and provides exceptional customer service. Previously, she held various sales and customer service roles at Holt Renfrew and cultivated a loyal client base. Amy has a high school diploma and coursework in business administration. She is proficient in English, Cantonese, and Mandarin.
Hanchen Li is a Chinese professional seeking a career in business administration. He holds a Master of Business Administration degree from St. Thomas University in Miami, Florida and a Bachelor's degree in Public Relations Management from Beijing City University. Li has work experience in information analysis for Beijing Water Works Group and in housekeeping and room service for The Pines Resort in California. He also served as a volunteer guide for the 2008 Beijing Olympics and was president of the Students Union at his undergraduate university.
Margaret H. Decker is a training and development professional based in Acton, MA with over 15 years of experience in designing and delivering training programs. She has experience working with at-risk youth, unemployed individuals, and business professionals. Currently she works as a Training Instructor for Morgan Memorial Goodwill Industries in Boston, where she designs and facilitates training programs in various soft skills. She has a Bachelor's degree in Human Resources and Training and Development and is pursuing a Master's degree in Instructional Design.
The document provides a summary of Mir Rafikul Islam's experience working in corporate relations and operations roles within the healthcare industry in India over the past 7 years. It outlines his responsibilities managing client relationships, hospital networks, claims processing, and more for several TPAs. It also lists his education credentials in Physiotherapy and an MBA in Health Care Service Management.
Satya Montgomery has over 20 years of experience in non-profit leadership and clinical roles. She holds a Ph.D. in social work and has managed budgets over $20 million as Vice President at Lahey Health Behavioral Services, overseeing 7 community programs and 4 residential programs. Currently, she is pursuing an Executive MBA at MIT Sloan. Her background includes program development, grant management, marketing, and strengthening clinical practices through training and quality improvement initiatives.
Melissa Kveene has over 15 years of experience in clinical program execution, client relations, strategy development, and staff development. She currently serves as Clinical Operations Director at Cigna, where she leads 170 health professionals serving 16 Fortune 500 companies. In this role, she has implemented strategies to improve customer engagement and reduce costs, customized solutions to clients' unique needs, and improved hiring practices to decrease turnover.
The document discusses strategic human resource management practices in the health sector. It provides details on HR practices at a hospital called Sahara Hospital in India. It outlines their recruitment, selection, and induction process. It discusses improving practices, such as adding reference checks and verifying educational documents after a fake doctor worked at the hospital for six years. The culture at Sahara Hospital values employees and developing their skills. The recruitment process aims to identify qualified candidates that align with the organization's objectives and culture.
Organizational development involves planned and systematic efforts to bring about positive and sustainable change within an organization. For personality development classes, visit - sanjeevdatta.com
HRMetrics is a consulting firm that specializes in human resources, health and productivity management. They help organizations optimize their people, processes, procurement, and productivity to increase performance. HRMetrics provides consulting services to assess needs, recommend strategies, and measure outcomes. They offer access to technology solutions and outsourced services, as well as volume-based pricing on products like benefits and wellness programs through their procurement services.
Tania Chakraborty is a human resources executive with over 7 years of experience in HR generalist roles. She has expertise in areas such as employee recruitment and retention, benefits administration, training and development, and performance management. Currently she works as a regional HR executive at Microsoft India, where she helped establish HR operations and programs, negotiated salaries, ensured compliance with policies, and reduced benefits costs. She holds an MBA in human resources and a bachelor's degree in botany.
The document provides a summary of Bobbie Jo Violet's experience and qualifications. She has over 20 years of experience in executive management, operations management, strategic planning, and human resources. Her experience includes roles as Chief Client Officer for an employee benefits firm, Principal for an accounting and business services firm, and Financial Advisor and Senior Training Manager for other organizations. She holds an MBA and BA in Economics.
This document discusses building social media proficiency across an organization. It addresses why social media proficiency is important for employee advocacy, collaboration, and marketing excellence. It then outlines a 5 step process to build social media proficiency: 1) have a vision, 2) establish a center of excellence, 3) create actionable curriculum, 4) build workflows and processes to enable social media use, and 5) start thinking like a media company. Key aspects of establishing a center of excellence include evaluating the social ecosystem, establishing centralized teams and roles, and operationalizing the center. The center of excellence then integrates functions like training, community management, and measurement across the organization.
This document presents a proposal to strengthen employee engagement and involvement at Raspberry Pi Foundation. It defines engagement as commitment to organizational values and discretionary effort, while involvement refers to identifying with one's job role. The organization should focus on constantly communicating its mission and values to involve employees, and improving relationships between managers and employees through feedback mechanisms. This will increase employee satisfaction, commitment, and performance. Strategies for career development and compensation can further boost engagement. Engaged employees are more productive, loyal, and cooperative, which benefits the organization. The proposal recommends ongoing assessment and refinement of engagement strategies.
The document outlines the CSSP Child and Family Well-Being Framework. The framework aims to clearly link CSSP's work to achieving improved well-being for children, families, and communities. It defines well-being broadly and identifies population-level results and indicators in six areas: children's health; school readiness; youth success; family support, safety and economic security; and community resources. The framework also outlines factors that influence well-being like opportunities, risks and protections, and the capacities needed across communities, systems and policies to improve results.
Ashish Bera has 4 years of experience as a software engineer specializing in .NET technologies. He has worked on projects involving web and desktop applications, including a discharge decision support system and an employee relations issues tracking system. His skills include C#, ASP.NET MVC, AngularJS, SQL Server, and he is highly adaptable in changing technical environments.
This resume summarizes the work experience and qualifications of Tsen-Yun Leo. Some key points include:
- Over 10 years of experience developing computer vision and machine learning products including IP camera modules, AOI inspection tools, and an intelligent baby monitor.
- Expertise in areas such as CUDA optimization, GPU programming, computer vision algorithms, and machine learning techniques.
- Educational background includes a Ph.D. in Communications, MS in Communications and Signal Processing, and BS in Electrical Engineering and Computer Science.
This document provides information about nouns in English including different noun categories such as genre, plurals, countable-uncountable nouns, and Saxon genitive. It discusses noun genres including common and proper nouns. For plurals, it outlines the regular '-s' plural as well as irregular plurals. It also distinguishes countable from uncountable nouns and lists examples. Finally, it describes Saxon genitive possession including its use with people, proper nouns, plurals, and time expressions.
Rashin Parsa has experience in filmmaking, editing, acting, yoga instruction, and healthcare interpretation. She received a Bachelor of Arts in theater and performance studies from UC Berkeley with a 4.0 GPA. Her experience includes editing and directing several short films and documentaries. She has worked as a yoga instructor, fitness staff, and interpreter. Parsa held leadership roles such as assistant stage manager and student government senator.
Pradip Kumar Bera is seeking an organization to utilize his 18 years of experience in services, sales, and marketing. He currently works as a Senior Supervisor for Hathway Cable & Data Com Ltd, where he monitors a customer support team, communicates policies, and reviews performance. Previously, he held roles as a Service Manager for Kaon India Pvt Ltd and various installation and field service engineer roles for Bharti Airtel, Tata Sky Ltd, and Salora Audio Video Service Pvt Ltd. He has a BA from Karnataka State Open University, completed secondary education, and has a 2.5 year diploma in electronics.
This document is a resume for Kylie R. Buzzatto. It summarizes her education, including completing a Bachelor's degree in Health Education and Promotion from Arizona State University with a 3.59 GPA, and an Associate's degree from Glendale Community College with a 3.3 GPA. It also outlines her work experience, including internships coordinating wellness programs and events at ASU, and various customer service and sales roles at a golf club, salon, and tea shop where she exceeded sales goals and received recognition for outstanding customer service. Her skills include public speaking, social media, computer programs, and honors including membership in the National Honors Society.
Amy Wong has over 15 years of experience in customer service, sales, and education. She is currently an Assistant Selling Manager at Holt Renfrew Hugo Boss Shop in Calgary, where she helps achieve sales targets and provides exceptional customer service. Previously, she held various sales and customer service roles at Holt Renfrew and cultivated a loyal client base. Amy has a high school diploma and coursework in business administration. She is proficient in English, Cantonese, and Mandarin.
Hanchen Li is a Chinese professional seeking a career in business administration. He holds a Master of Business Administration degree from St. Thomas University in Miami, Florida and a Bachelor's degree in Public Relations Management from Beijing City University. Li has work experience in information analysis for Beijing Water Works Group and in housekeeping and room service for The Pines Resort in California. He also served as a volunteer guide for the 2008 Beijing Olympics and was president of the Students Union at his undergraduate university.
Margaret H. Decker is a training and development professional based in Acton, MA with over 15 years of experience in designing and delivering training programs. She has experience working with at-risk youth, unemployed individuals, and business professionals. Currently she works as a Training Instructor for Morgan Memorial Goodwill Industries in Boston, where she designs and facilitates training programs in various soft skills. She has a Bachelor's degree in Human Resources and Training and Development and is pursuing a Master's degree in Instructional Design.
The document provides a summary of Mir Rafikul Islam's experience working in corporate relations and operations roles within the healthcare industry in India over the past 7 years. It outlines his responsibilities managing client relationships, hospital networks, claims processing, and more for several TPAs. It also lists his education credentials in Physiotherapy and an MBA in Health Care Service Management.
Satya Montgomery has over 20 years of experience in non-profit leadership and clinical roles. She holds a Ph.D. in social work and has managed budgets over $20 million as Vice President at Lahey Health Behavioral Services, overseeing 7 community programs and 4 residential programs. Currently, she is pursuing an Executive MBA at MIT Sloan. Her background includes program development, grant management, marketing, and strengthening clinical practices through training and quality improvement initiatives.
Melissa Kveene has over 15 years of experience in clinical program execution, client relations, strategy development, and staff development. She currently serves as Clinical Operations Director at Cigna, where she leads 170 health professionals serving 16 Fortune 500 companies. In this role, she has implemented strategies to improve customer engagement and reduce costs, customized solutions to clients' unique needs, and improved hiring practices to decrease turnover.
The document discusses strategic human resource management practices in the health sector. It provides details on HR practices at a hospital called Sahara Hospital in India. It outlines their recruitment, selection, and induction process. It discusses improving practices, such as adding reference checks and verifying educational documents after a fake doctor worked at the hospital for six years. The culture at Sahara Hospital values employees and developing their skills. The recruitment process aims to identify qualified candidates that align with the organization's objectives and culture.
Organizational development involves planned and systematic efforts to bring about positive and sustainable change within an organization. For personality development classes, visit - sanjeevdatta.com
HRMetrics is a consulting firm that specializes in human resources, health and productivity management. They help organizations optimize their people, processes, procurement, and productivity to increase performance. HRMetrics provides consulting services to assess needs, recommend strategies, and measure outcomes. They offer access to technology solutions and outsourced services, as well as volume-based pricing on products like benefits and wellness programs through their procurement services.
Tania Chakraborty is a human resources executive with over 7 years of experience in HR generalist roles. She has expertise in areas such as employee recruitment and retention, benefits administration, training and development, and performance management. Currently she works as a regional HR executive at Microsoft India, where she helped establish HR operations and programs, negotiated salaries, ensured compliance with policies, and reduced benefits costs. She holds an MBA in human resources and a bachelor's degree in botany.
The document provides a summary of Bobbie Jo Violet's experience and qualifications. She has over 20 years of experience in executive management, operations management, strategic planning, and human resources. Her experience includes roles as Chief Client Officer for an employee benefits firm, Principal for an accounting and business services firm, and Financial Advisor and Senior Training Manager for other organizations. She holds an MBA and BA in Economics.
This document discusses building social media proficiency across an organization. It addresses why social media proficiency is important for employee advocacy, collaboration, and marketing excellence. It then outlines a 5 step process to build social media proficiency: 1) have a vision, 2) establish a center of excellence, 3) create actionable curriculum, 4) build workflows and processes to enable social media use, and 5) start thinking like a media company. Key aspects of establishing a center of excellence include evaluating the social ecosystem, establishing centralized teams and roles, and operationalizing the center. The center of excellence then integrates functions like training, community management, and measurement across the organization.
This document presents a proposal to strengthen employee engagement and involvement at Raspberry Pi Foundation. It defines engagement as commitment to organizational values and discretionary effort, while involvement refers to identifying with one's job role. The organization should focus on constantly communicating its mission and values to involve employees, and improving relationships between managers and employees through feedback mechanisms. This will increase employee satisfaction, commitment, and performance. Strategies for career development and compensation can further boost engagement. Engaged employees are more productive, loyal, and cooperative, which benefits the organization. The proposal recommends ongoing assessment and refinement of engagement strategies.
The document outlines the CSSP Child and Family Well-Being Framework. The framework aims to clearly link CSSP's work to achieving improved well-being for children, families, and communities. It defines well-being broadly and identifies population-level results and indicators in six areas: children's health; school readiness; youth success; family support, safety and economic security; and community resources. The framework also outlines factors that influence well-being like opportunities, risks and protections, and the capacities needed across communities, systems and policies to improve results.
The document is a resume for Julie A. Genesse. It summarizes her as a strategic and results-oriented human resources professional with experience leading large-scale HR initiatives at Fortune 500 companies. She has expertise in talent management, organizational development, and relationship building.
This document summarizes research on support systems for foster youth pursuing post-secondary degrees. The researchers conducted in-depth interviews with two former foster youth close to graduating or having graduated college. Both interviewees emphasized the importance of support systems, both on-campus programs and financial assistance. The researchers also reviewed California State University Fullerton's Guardian Scholars program, which provides comprehensive support including housing, advising, employment services and mentoring. Since 1998, the program has helped graduate 68 of its participants, a 70% completion rate. Other universities have implemented similar programs. The researchers conclude intentional support is needed to help foster youth succeed in higher education.
This document provides a summary of Clarence Smith's education, professional experience, skills, and qualifications for a senior executive position. He holds a Master's degree in Divinity and Bachelor's degree in Religion. Professionally, he has over 10 years of experience in insurance sales, financial services, marketing, and ministry leadership. He is skilled in relationship building, public speaking, sales, management, and strategic planning. His objective is a senior executive role that allows him to utilize his strong communication, leadership, and business development abilities.
- Clarence Smith has over 20 years of experience in insurance, financial services, ministry, and business management. He holds a Master's degree in Divinity and Bachelor's degree in Religion.
- He founded his own successful insurance and financial services firm in 2009 that grew to over $2.5 million in annual sales. He recruited and trained staff and agents.
- Prior to that, he served as Senior Executive Pastor for over 7 years at a large church, managing its budget, staff, and strategic planning for a $7.5 million construction project.
- He is seeking a senior executive role where he can utilize his skills in relationship building, sales, marketing, project management, and leadership.
This document provides a summary of Clarence Smith's education, professional experience, skills, and qualifications for a senior executive position. He holds a Master's degree in Divinity and Bachelor's degree in Religion. Professionally, Smith has over 10 years of experience in insurance sales, growing his own agency to over $2.5M in annual sales. He also has experience in pastoral leadership, growing church attendance by 110% and managing a multi-million dollar budget and staff. Smith brings skills in relationship building, public speaking, sales, and leadership to help organizations succeed.
This document discusses best practices for corporate social investment (CSI) and measuring the impact and return of CSI programs. It defines key aspects of best practice CSI, including formal strategies, management involvement, stakeholder engagement, and impact assessment. The document notes common reasons why CSI programs fail, such as a lack of professionalism and understanding of local contexts. It emphasizes the importance of viewing CSI as an investment rather than just giving, and measuring the impact and return through frameworks like a program logic model and impact value chain. The goal is to demonstrate CSI program effectiveness, value, and contribution to community sustainability and business benefits like reputation and talent recruitment.
Khushi Saini, An Intern from The Sparks Foundationkhushisaini0924
This is my first task as an Talent Acquisition(Human resources) Intern in The Sparks Foundation on Recruitment, article and posts.
I invitr everyone to look into my work and provide me a quick feedback.
I am an accomplished and driven administrative management professional with a proven track record of supporting senior executives and managing administrative teams. I am skilled in strategic planning, project management, and organizational development, and have extensive experience in improving processes, enhancing productivity, and implementing solutions to support business objectives and growth.
LinkedIn Strategic Guidelines for June 2024Bruce Bennett
LinkedIn is a powerful tool for networking, researching, and marketing yourself to clients and employers. This session teaches strategic practices for building your LinkedIn internet presence and marketing yourself. The use of # and @ symbols is covered as well as going mobile with the LinkedIn app.
1. 818-648-3432 | walanpercy@hotmail.com
www.linkedin.com/in/alanpercy
Note: Currently resides in southern CA, and open to domestic relocation
DYNAMIC LEARNING AND DEVELOPMENT LEADER
professional summary
High-energy learning and development leader with more than 15 years of demonstrated success in program efficiency and
effectiveness. Key executive positions reporting to Medical Directors, Department Directors and Managers. Effective
organizational leader with proven talents for executing tactics that advance organizational mission. Managed a team of
educators, administrative assistants and student interns. Supported sales representatives through the production and
implementation of field programs resulting in leads, sales and client growth. Accomplished management skills critical to
company success, client retention and employee satisfaction. Proven success in instructional design, facilitation, recruiting,
budgeting, quality assurance and change management. Conceptualized, developed and implemented interventions leading to
increased health awareness, improved quality of life and enhanced company brand. Through partnerships with other
organizations, produced high-quality programs within or under budget. Received performance-based promotions into
increasingly higher-level leadership positions throughout entire career.
critical skillset
Health Education Program Conceptualization Customer Growth
Program Management Health Marketing Adult Learning Theory
Staff Development Stakeholder Relationships Grant Writing
Corporate Training Budget Management Quality Assurance
employment overview
CAREER SEARCH, EDUCATIONAL PROGRAMS AND VOLUNTEERING 2008-Present
CLOSING OF MOTHER'S ESTATE 2007-2008
SENIOR LEARNING CONSULTANT/TRAINER Kaiser Permanente, Inc. 2006-2007
MANAGER/SUPERVISOR/TEAM LEADER Blue Shield Of California 1997-2005
ADVANCED/INTERMEDIATE EDUCATOR CareAmerica Health Plans 1993-1997
professional employment history
Health Edu cation
Health Marketing
Staff Developme nt
Corporate Training
CAREER SEARCH, EDUCATIONAL PROGRAMS AND VOLUNTEERING 2008 - Present Program Conceptualizati on
Program Manag eme nt
Stakeholder Relationshi ps
Budget Ma nageme nt
Customer Growt h
Adult Learning T heory
Grant Writing
Quality Assurance
Community Organization,
Volunteer Administration,
Participated in “Emprove Performance Group” weekly webinars. Pursued professional development coaching,
community relations,
community outreach,
health education classe s,
health education program a nd services,
opportunities. Volunteered at church and service agencies. Attended classes at L. A. Community works directly with clients,
administer the group health ed ucation progra ms,
demonstrated desire to provi de health e ducati on,
health behavior chang e
Motivate participation,
College, Kaiser Permanente and The Village. marketing/promoti on,
customer service,
communicati on skills (i ncluding verbal and written),
designing, i mple menting a nd evaluating chronic dis ease ma nage ment progra m,
Coursework in social media, marketing and other professional development programs.
progressive pr oject manage ment,
supervision
proble m solving,
planning,
organizational skills,
Earned professional re-certification and continuing education units.
initiative,
produce timely and quality work with little supervision,
interpersonal
writing,
presentation skills,
experie nce w orking in a health plan,
Developed professional skills and networking contacts.
supports compa ny busi ness g oals/busine ss partner ship.
Prepares Monthly, Quarterly reports,
achieve health metrics .
health awarenes s prese ntations.
computer pr ofi cien cy in Microsoft Office programs incl uding Word, E xcel and Outlook.
Ability to work effectively both i ndep endently and as part of a team
enthusias m,
creativity
effe ctively organize and prioritize work de mands.
Alan Percy | Page 1 of 4
2. CLOSING OF MOTHER’S ESTATE 2007 - 2008
SENIOR LEARNING CONSULTANT/TRAINER Kaiser Permanente, Inc. 2006 - 2007
Reported to the Team Manager. Trained MDs, nurses, medical assistants and administrators on
progressing from paper to an electronic format for documentation of patient interactions, records
and orders. Consulted with medical personnel to resolve implementation issues.
Streamlined workflows and procedures leading to more efficiency.
Eliminated lost charts and illegible notes.
Increased communication among providers and quality of patient care.
MANAGER Blue Shield of California 1997 - 2005
SUPERVISOR Health Education and Wellness Department
TEAM LEADER
Reported to the Department Director and managed department operations. Led the team charged
with member retention and lead generation by presenting 8,000 health education and wellness
programs in diabetes, heart disease, stroke, memory improvement, arthritis, cancer, sleep hygiene,
etc. to 65,000 attendees. Recognized for creating programs and funding the services and materials
with $800,000+ from in-kind sources and grants, not from the department budget. Direct supervision
of 4 educators, 2 administrative staff and 2 professional interns, (3 bilingual). Directed the provision
of health education and wellness classes, screenings and materials for BSC employees.
MANAGER 2003 – 2005
Promoted, for the second time with BSC, to manage the department with a primary focus of sales
generation. Collaborated with 13 select physician groups to increase BSC and group’s client base and
member loyalty. Spearheaded the adoption of 2 exercise programs for members into company
business practices. Demonstrated leadership on a cross-functional team to manage the member
exercise benefit.
Improved quality of sales leads by reducing the time between lead collection and follow-up.
Increased member retention by 2% and exceeded annual goal.
Consistently exceeded yearly goals for large events by more than 50%.
Maintained high quality service at network health clubs with member exercise benefit
monitored through on-site evaluations and member phone calls.
Retained quality staff performers and enhanced job satisfaction as a result of training,
observation and coaching of 4 professionals in project management.
SUPERVISOR 2000 – 2003
Promoted to improve member loyalty and retention and Blue Shield image in the community.
Created and piloted programs that exposed members to health education messages and company
image; trained and coached staff on delivering these programs. Led the annual planning process of
scheduling events by motivating the health education and wellness and sales teams to schedule their
own programs. Managed the team’s integration into a new department.
Enhanced BSC brand in the provider and senior community by exceeding goal for number of
large events by 300%.
Through free and creative use of company technology, increased member awareness of
health education and company image as a result of development and piloting of classes
which members can access from their home phones.
Fostered employee job satisfaction, well-being and retention through training and coaching 7
staffers.
Identified medical conditions while promoting healthy lifestyles and the company during
engaging field program. Was awarded the company’s “Best Actor” acknowledgement by
Department Director and direct reports for innovation and leadership.
Alan Percy | Page 2 of 4
3. TEAM LE AD ER Blue Shield of California (continued) 1997 – 2000
Elevated to Team Leader position, during transition from CareAmerica to BSC and charged with
focusing on member loyalty and retention and enhancing company brand in the community.
Managed the downsizing of staff and other stressors due to programmatic changes. Directed the
efficient management of the department’s resource library with 400 titles by eliminating some titles
and adopting less expensive options. Created and piloted the delivery of large events that exposed
members to screenings, consultations and materials regarding diabetes and medications compliance.
Reduced the department expenditures more than $200,000 by reducing library inventory
from 400 to 250 titles; the saved money was re-assigned to current initiatives.
Retained top performing employees and quality programs during company transition.
Facilitated member awareness of diabetes and its complications as well as medications
abuse - plus provided customer service in the field - through the conceptualization and
piloting of these creative programs.
Because of leadership skills, was selected by management as a “Key Contributor” during the
CareAmerica-BSC transition.
ADVANCED-LEVEL HEALTH EDUCATOR CareAmerica Health Plans 1993-1997
INTERMEDIATE LEVEL HEALTH EDUCATOR Health Education Department
Under the direction of the Department Director, presented and evaluated worksite and senior class
programs (e.g. in stress management, smoking cessation, HIV/AIDS, nutrition) and screenings/health
fairs. Developed curricula, screening protocols and health fair programs and wrote health education
and wellness materials in various topics. Edited member directory of provider health education
programs and health plan resources. Conducted worksite classes and screenings for CareAmerica
employees.
ADVAN CE D-LEVEL H EAL TH E DUC AT OR 1994-1997
Promoted and mentored intermediate-level educators, and managed programs. Worked on quality
assurance initiatives in collaboration with other departments. Managed the adoption of stop
smoking, HIV/AIDS, and, health care decisions and self-care programs into target population. Trained
physicians and office staff on assisting patients with smoking cessation.
Generated member leads and raised awareness about CareAmerica and healthy lifestyles by
conducted 200 events at worksites and 400 events for seniors.
Increased knowledge, resource utilization and coping skills for 3 programs: smoking
cessation, HIV/AIDS and better health and self-care decisions.
Facilitated awareness, promoted healthier lifestyles and enhanced company image by
researching, writing and editing 8 new curricula packages, 3 innovative learning centers and
displays, 9 revised editions of a 90-page directory of 250 provider programs and 11 new
informational pieces.
Enhanced health plan’s relationship with doctors and their staff by conducting 12 trainings
sessions geared to assisting their patients to stop smoking.
Acknowledged by the Department Director for outstanding performance with the “MVP”
award.
IN TER M EDIATE-L EV EL H E AL TH ED UCATOR 1993-1994
Organized the marketing strategies for the health plan’s smoking cessation readiness program.;
taught this program. Managed the infusion of stress management programs into target population.
Increased member leads and health awareness as well as positive employer group
relationships by conducting 150 health education events at worksites.
Made members more aware of resources and healthier behaviors due to successful adoption
of a stress management program.
Enhanced member health awareness and company image through researching, writing and
editing 3 editions of member directory of provider health education programs, 5 new
curricula packages and 3 new informational pieces.
Improved the member directory by doubling the number of provider programs.
Recipient of “MVP” award for outstanding personal performance, along with “Best Team”
award for exemplary team performance.
Alan Percy | Page 3 of 4
4. additional relevant experience
FIELD SUPERVISOR/TRAINER, Employer Group Health Education & Wellness Programs - Health Net, Inc.
FIELD SUPERVISOR/TRAINER, Product Demonstrators - B. D. S. Marketing, Inc.
AREA SUPERVISOR/TRAINER/DIRECTOR, BEHAVIOR CHANGE – Nutri-System Weight Loss Centers Inc.
(includes two promotions during 9 year tenure)
FOUNDER/DIRECTOR - Life Skills Institute – Human Service Associates
FOUNDER/DIRECTOR - Unit for Drug Abuse Prevention – The Governor’s Council on Drug and Alcohol
Abuse/Fayette County Drug and Alcohol Commission
education
Master of Science in Social Work (Honors in Internship), Administration and Community Organization, Student
Executive Council (2-years) - University of Pittsburgh, Pittsburgh, PA
Certified Health Education Specialist (CHES) - National Center for Health Education Credentialing, Inc.
Certificate, Public Affairs Leadership Program - Kellogg Foundation (Awarded 2-year Fellowship)
BA, Psychology, Senior Leadership Award - Waynesburg College, Waynesburg, PA
Career Advancement - Emprove Performance Group
contact
818-648-3432 | walanpercy@hotmail.com
www.linkedin.com/in/alanpercy
Note: Currently resides in southern CA and is open to domestic relocation
Alan Percy | Page 4 of 4