Jessica Amoako has a Bachelor of Science in Health Services Management from D'Youville College where she was on the Dean's List in Fall 2011. During her internship at Jericho Roads Community Health Center, she provided data entry for patients, scheduled medical appointments, and assisted refugees with social services and healthcare applications. Her coursework focused on healthcare policies, medical billing, and project management. She has work experience as an administrative assistant, home health aid, and lab assistant where she helped clients, solved technical issues, and demonstrated organizational skills.
1. Jessica Amoako
85 Riverdale Ave, Yonkers NY10701
917.280.7298 *amoako@oswego.edu
Education
D’Youville College,Buffalo,NY
Bachelor of Science in Health Services Management May 2015
Dean’s List Fall 2011
Health Services ManagementInternship
Jericho Roads Community Health Center (Hope Refugee Drop-in Center),Buffalo NY Fall 2014 –
Spring 2015
Provide data entry for patients
Locate providers who accept Medicaid and interpreters for refugees
Schedule medical appointments for refugees at local hospitals and clinics
Act as a social welfare liaison for refugees (working with DSS)
Liaison for patients and Healthcare providers, and CMS
Assisting Refugees in applying for housing and utilities.
Entering patients medical information using EMR system (MEDENT)
Using float charts to create processes.
Health Services Management Course Work
Recruiting Healthcare Policies (Affordable Care Act, HMO, PPO, Managed Care)
Payroll and organization Data Entry- Microsoft Excel
Medical Billing Healthcare Education/ProgramPlanning
Univera/Fidelis Public Speaking
Project Management Medical Terminology
RelatedExperience
Administrative Assistant
Yorke and Sons Auto Inc., Bronx, NY August 2012- present
Filing and organizing car sales also made DMV appointment.
Answering inbound and outbound phone calls, faxing, mailing, making copies and writing
official letters
Sent and received emails and making copies.
Made official appointments by using GOOGLE calendar.
Home Health Aid/ Personal Care Aid
A&A Staffing, Westchester,NY July 2010 - present
Assisted in providing independence to the elderly and individuals with mental health disabilities
Helped with bathing, feeding, dressing, and light housekeeping for clients
Transferred patients with a hayerlift
2. Work Study/Lab Assistant
D’Youville College Montante Family Library, Buffalo, NY September 2011 – December 2013
Aided students with computers and the use of Microsoft office
Managed computer labs printers and computers
Solving technical issues students encountered .
Skill
Bilingual (English and Akan) Highly Organized
Culturally Diversified Costumer Services skills
Proficient in Microsoft Office