This document is a resume for Nirmala Rao K summarizing his professional experience and qualifications. He has over 2 years of experience as an IT Support Engineer and Network Administrator. Currently working as a Network Engineer at TeraVault Operation Data center where his responsibilities include monitoring and maintaining WAN links, handling incidents, and ensuring network security and SLA compliance. He has certifications in CCNA and training in CCNP. He holds a B.Tech in IT and has strong skills in networking concepts, routing protocols, network services, security, and troubleshooting.
Total 6.5 years of experience in Networking. Hands on experience on Cisco switches, routers & ASA, Juniper switches(Ex3000 & Ex4000 series), SRX(240,550), Dell swithces,HP switches
Total 6.5 years of experience in Networking. Hands on experience on Cisco switches, routers & ASA, Juniper switches(Ex3000 & Ex4000 series), SRX(240,550), Dell swithces,HP switches
I have Completed Computer engineering from University of Mumbai.
Completed MBA (IT).
CCNA certified.
CCNP Certified in Routing (300-101).
MCSE Full course completed.
CCNA Security course completed.
CCNP Security course completed.
Bachelors of Science in Statistics
CCIE Routing & Switching # 38749
Total Experience - 8 years
Virtela Technologies Pvt. Ltd. - Working as Lead Implementation Engineer (Since April 2013 till present)
Almarai company - worked as Network Engineer - Operations/Implementation for 3.3 years.
Tulip telecom - worked as NOC Engineer for 1.8 years.
I have Completed Computer engineering from University of Mumbai.
Completed MBA (IT).
CCNA certified.
CCNP Certified in Routing (300-101).
MCSE Full course completed.
CCNA Security course completed.
CCNP Security course completed.
Bachelors of Science in Statistics
CCIE Routing & Switching # 38749
Total Experience - 8 years
Virtela Technologies Pvt. Ltd. - Working as Lead Implementation Engineer (Since April 2013 till present)
Almarai company - worked as Network Engineer - Operations/Implementation for 3.3 years.
Tulip telecom - worked as NOC Engineer for 1.8 years.
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Provide high level technical support, including identifying and resolving problems on Cisco supported products. This included external routing and internal/intranet routing. Work with the data center planning groups, assisting with network capacity and high availability requirements. Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
Provide high level technical support, including identifying and resolving problems on Cisco supported products. This included external routing and internal/intranet routing. Work with the data center planning groups, assisting with network capacity and high availability requirements. Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
Provide high level technical support, including identifying and resolving problems on Cisco supported products. This included external routing and internal/intranet routing. Work with the data center planning groups, assisting with network capacity and high availability requirements. Review all changes to network configuration for technical accuracy and impact and provide Multi-Protocol Network problem resolutions.
1. NIRMALA RAO . K
MOBILE NO: 91-9703756412
Nirmal05656@gmail.com
VISION:
A highly self-motivated person with lots of quest for new learning and excellent communication skills. To
associate with an organization that progresses dynamically and gives me a chance to utilize my current skills
and be a part of a team that excels my work towards the growth of the organization.
Professional Work Experience:
2 + years of IT experience as a IT Support Engineer and Network Administrator.
TeraVault Operation Data center as Network Engineer from Feb 2014 to till date.
ROLES AND RESPONSIBILITYES :
• Hardening of all Devices such as Cisco( 3945,2600, 1900,1800,1700 series ) , 3 COM(MSR 20-
11 ,MSR 20-12 ,MSR 20-15 series) routers.
• Configuring and troubleshooting routing protocols like EIGRP, BGP, Static and Default routing.
• Co-ordination with respective venders (ISP's) and maintaining the WAN links up.
• Allocating the Bandwidth on router interfaces.
• Following up and Escalating the issues to the Management team and next level of support based
on severity of the issue.
• Monitoring ICICI Bank WAN Links more than 5500 branches and 7000 ATMs across the
country.
• Experience in handling Monitoring tools like IBM Tivoli Netcol, BMC Proactive.
• Experience in handling Ticketing tool BMC Remedy and Dashboard.
• Updating the Incidents (i.e :-WAN link,LAN Alerts) with the troubleshooting Steps to resolve
state.
• Firing ISDN from Hub routers to make Lan reachable.
• Diverting the LAN router to other Service provider to make LAN reachable by using
Administrative distance.
• Troubleshooting Asymmetric condition.
• Applying access link on core routers as per the customer requirement to maintain load balance
and maintain security constraints.
RESUME
2. • Ensuring 100% SLA compliance on handling the Incidents management and change Management
related to Network.
• Co-ordination with Service providers in maintaining WAN links up within Specified SLA.
• Handling calls likes Slowness issues, Lan not reachable conditions, traffic analysis, project
implementations.
• Creating GRE and IPSec tunnels.
• Preparing Isolation reports on daily bases of PAN INDIA ICICI BANK’s,ATM’s and Group
Companies
SKILLS SET:
• Good Knowledge on IP Addressing and Subnetting.
• Networking Concepts: Solid understanding of Ethernet based networking concepts.
• Good knowledge in configuration of Routing Protocols like RIP,EIGRP and OSPF.
• Knowledge in configuring router redundancy protocols like HSRP,VRRP.
• Knowledgeable in the configuring and use of various network services such as DNS, DHCP.
• Responsible for LAN/WAN troubleshooting, design, implementation and deployment of sites.
• Proficient in the creation, configuring, and troubleshooting of VLAN´s and switch trunks.
• In depth knowledge of the TCP/IP protocol stack.
• Proficient in the setup of security implementations in Cisco devices.
• Implementation of Management of VLANs on Switches.
• IP Access List configuration using wildcard mask (Standard & Extended Access List).
• Maintained user IP connections in multiple VLAN’s using a Telnet connection from a command
line.
• Installation and configuration of DHCP Client/Server.
EDUCATION:
• B. Tech (IT) from Sri Sivani College of Engineering College under JNTU Kakinada from 2008 to
2012with 66 %.
• Intermediate from Santhiniketan Junior college, board of intermediate education from 2006 to
2008 with 79 %.
• SSC from Z . P .H . School under Board of Secondary School Education in 2006 with 70 %.
3. CERTIFICATIONS:
• Cisco certified Network Associate (CCNA) .
TRAININGS:
• Completed training in CCNP (Cisco Certified Network Professional).
Hobbies
Playing games like Cricket And Chess . On leisure time Net-surfing and listening songs.
PERSONAL PROFILE:
Name : Nirmala Rao . k
Father’s Name : Appala Dasu
Date of Birth : 10-07-1991
Sex : Male
Marital Status : UnMarried
Nationality : Indian
Address : H.No 179A,301 Flot , Rupa residency , Addagutta , Kukatpalli Hyd
50007 (TS).
Alternative Phone No : 9603545915
Alternative Mail ID : nirmal0456@gmail.com
Languages known : Telugu, Hindi, English
DECLARATION:
I DECLARE THAT INFORMATION STATED ABOVE IS TRUE TO THE BEST OF MY
KNOWLEDGE.
Nirmala Rao . k
Date :
Place: