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K.Mayalagu
e-mail: mayalaguk1984@gmail.com
Mob: 9632749573, 09786285006.
CISCO Certified Network Associate with 8 plus years of experience as Network Engineer
A result-driven IT professional with experience in implementation, analysis, troubleshooting and documentation of
LAN/WAN Network systems.
Professional Summary
 Experienced in Nexus 7K Series, catalyst 6500, 4500, 3500 series switches and Cisco ASR 1013, VXR 7200,
Cisco 3900 series routers installation and configuration and troubleshooting.
 Silverpeak WAN accelerator, Bluecoat Packetshaper troubleshooting.
 Experienced in Cisco ASA, Juniper SRX, Sonicwall, Fortinet firewalls configuration and troubleshooting.
 Experienced in Site to Site IPSec VPN tunnel, Remote Access VPN configuration and troubleshooting.
 Experienced in installation and configuration of Cisco Aironet 1100, WAP 200 & Aruba WLAN controllers.
 Experienced in planning and implementation of LAN, WAN, MPLS and Cloud services.
 Experienced in implementation of Indoor-Outdoor Fiber cabling and CAT-5 patching activities.
 Experienced in monitoring tools such as MRTG, PRTG and Nagios, CA Spectrum, Solarwind, Zenoss etc.
 Experienced in handling BMC remedy and various ITIL ticketing tools to resolve incidents.
 Experienced in Vmware Esxi 5.5, Cisco Cloud Services(CCS), MS-Azure cloud and UCS.
Technologies/Protocols: TCP/IP, OSPF, BGP, RIP, EIGRP, IGRP, IS-IS, HSRP, VRRP, IPsec, SSL VPN, GRE.
QoS, Multicast, SSL, dot1q, RPVST, VLANS, VTP, VoIP, WLAN, DNS, DHCP, ARP, SNMP, AAA, NetFlow, VPC, VRF.
Products: Cisco ACE and F5 load-balancers, HP and Dell servers. VMware Esxi and Windows 2008 R2
Certifications
 CCNA - Cisco Certified Network Associate (640-801). Certificate code: CSCO10980063.
Courses Competed
 A+, N+, CCNA, MCSE, RHCE, CCNP(Routing, Switching and Tshoot).
Employment Profile
 Working as Senior Network Engineer at Kelly Services from July 2015 to till date
 Worked as Network Engineer at Resource square solution P Ltd from September 2014 to July 2015
 Worked as Network Engineer in Inknow Tech Pvt Ltd, Bangalore from Jan 2014 to Sep 2014
 Worked as Network Support Engineer in PC Solution Pvt Ltd, Bangalore. From Sep 2010 to Dec 2013.
 Worked as Network Engineer in Abhinand Computer Services, Bangalore. From Sep 2007 to Aug 2010.
 Worked as Technical Support in Rooman Technologies Pvt Ltd., Bangalore. From Dec 2005 to Aug 2007.
 Worked as Technical Engineer in Airnet Communication, Sivaganga, Tamilnadu. From July 2004 to June 2005
 Worked as Desktop Engineer in Victory computers Tuticorin, Tamilnadu. From June 2002 to June 2004.
Educational Qualification:
2
 Pursuing distance education of B.Tech Electronics and communication at Karnataka State Open University,
Bangalore from April 2014.
 Completed Fulltime Diploma in Computer Technology at Sankar Polytechnic College, Tirunelveli, Tamilnadu.
Passed Year 1999-2002 with 84% (First Class with Honors).
 Completed S.S.L.C at KR Hr Sec School, Sivaganga, Tamilnadu. Passed Year 1999 with 86%.
Work Experience
1). Working as Senior Network Engineer- Kelly Service Bangalore from July 2015 to till date
Client Location: Autodesk Inc
 Support users in Autodesk for EMEA, APAC, US regions for various network related issues.
 Configuration and troubleshooting of Juniper netscreen SRX650, SRX 3600, SRX 220, Arista 7500 series, Zscaler,
Silver peak WAN accelerator NX-7700,NX-8700,NX-9700, F5 GTM and LTMs, cisco 6500, 3500 series switches
 Working on Service-Now ticketing tools for incident management, change management and problem management.
 Configuration and troubleshooting of IPSec, SSL VPN.
 Co-coordinating with various team for migration activities and perform EMR, EER.
2). Working as Network Engineer- Level3 at Resource square solution P Ltd from September 2014 to July 2015
Client Location: Accenture Bangalore and Supporting well known Australian cloud services provider.
 Working in support team and handling various cloud related issues for customers and troubleshooting with respect
to network as well as Vmware
 Handling incidents, escalations through BMC ticketing tool and resolve the problems through web-ex, telephone,
email, chat sessions.
 Having troubleshooting knowledge in Cisco products ASR1013, N7K, N1KV, Load Balancer ACE-30, ACS,
VNMC, VSG, Catalyst 6500, UCS computing, ASA5520, Juniper Netscreen and SRX firewall, VMware Esxi5.5.
 Working on BMC remedy tool and handling customer.
 Supporting for cloud migration activities for different platform to the customers.
3).Worked as Network Engineer in Inknowtech Pvt Ltd, Bangalore (Jan 2014 to September 2014).
 Configuration and troubleshooting of Sonicwall NSA 240, 3500 series, Fortinet 60c firewall products.
 Configuration of Cisco ASA firewall 5520 and managing with CLI and ASDMV1.5 tools.
 Installation and configuration of Site to Site VPN and remote access VPN in sonicwall, ASA 5520 and Fortgate.
 Configuration and troubleshooting of Cisco 3500, 2900, Linksys SRW 2024 series switches.
 Working with cisco WAP 121, WAP 200 installation, troubleshooting and managing WLAN users.
 Taking backup of all firewalls, switches and WAP, Storage devices configuration on regular basis.
 Monitoring Internet link with MRTG, PRTG tools and co-ordinate with ISP for link related issues.
 Interacting with clients, handling incidents and providing solutions through Inknowdesk ticketing tool.
3
 Configuration and Troubleshooting windows AD 2008 R2, Symantec Antivirus, IIS, SQL and VMware in cloud
services. Creating of users and delegating access permission for various resources.
 Installation and troubleshooting of NAS QNAP-212, Lenovo iomega network drives.
 Monitoring and preparing report of various network devices configured through Nagios tool.
 Prepare and maintain up to date documentation detailing assigned/ deployed solutions
4). Worked as Network Support Engineer in PC Solution P Ltd, Bangalore. (Sep 2010 to Dec 2013).
Client location: American Express Banking Corp, Bangalore
 Configuring, Troubleshooting, and Maintenance of Cisco Routers and Catalyst Switches in a campus Network.
 Installation, configuration and troubleshooting of NEXUS 7010 switches in core network design.
 Monitoring cisco devices for CPU, memory utilization, etc using CA spectrum tool and troubleshoot various issues.
 Installation and Configuration of Cisco ASA5520, Mcafee IPS 4050, Aruba WLAN, APs, Cisco and Avaya VOIPs.
 Implementing GWAN and MAN infrastructure between AMEX location and providing support.
 Working knowledge of RIP, EIGRP, OSPF and BGP routing Protocols.
 Knowledge of switching technologies like STP, RSTP, MST, CST, RPVST, Vlans, and HSRP, VRRP protocols.
 Installation of Cisco Tandberg Profile-65 and troubleshooting between client locations.
 Planning, Coordination & implementation of Network Migration Activities for clients.
 Co-ordination with users & responsible for End to End quick solutions to their problems and Performing tasks
related to technical support & management of Network.
 Monitor & Analyses Traffic and Report Network performance, Network expansion plans, Network designs & Visio
diagram presentations summarizing
 Handling service calls through ticketing tools such as IBM info web CMR, HP Manage now, service now,
Incidents, ITSC, etc with ITIL process.
5). Worked as Network Engineer in Abhinand Computer Services, Bangalore. (Sep 2007 to Aug 2010).
Client location: Wipro Technologies, Electronic City, Bangalore. New Infra IMG (PMO) Team.
 Installation of Cisco 6500, 4500 series 3500 stacks multilayer switches. Provide connectivity between core, access
and distribution switches installed in campus network.
 Basic Configuration for switches and routers and interact with NOC team to setup network.
 Upgrading IOS for Cisco Aironet 1100 series access points and configuration in larger numbers. Survey for signal
coverage and setup the device and troubleshoot for connectivity issues.
 Work with Cisco engineers for troubleshooting and replacement of faulty cisco units. Installation of new line cards
and Upgrading IOS for multilayer switches.
 Work with cabling team for indoor and outdoor fiber between datacenters and cat5 patching to workstations.
 Installation and setting up HI-End V-Con equipment and testing voice and video calls over ISDN lines.
 Updating and maintaining network assets and documenting the design.
6). Worked as Technical support for Rooman Technologies P Ltd., Bangalore. (Dec 2005 to Aug 2007)
4
 Install and configuration of Cisco 2500 routers and 1900, 2900 series switches.
 Install, upgrade & troubleshooting of IOS for switches and routers.
 Resolving LAN & WAN problems. TCP/IP Networking of PCs, printers and servers.
 Provide training support for A+, N+, MCSE, CCNA, RHCE.
7). Worked as Technical Engineer in Airnet Communication, Sivaganga. (July 2004 to June 2005)
Client location: n-logue communication (P) Ltd.
 Installation of HCL PCs and configuration OS and software in client places.
 Troubleshooting of systems, UPS, printers, ISDN phones, software problems.
 Installation of TATA Cordect WLL equipment for internet connectivity and troubleshooting for signal issues.
 Co-coordinating with N-Logue team and provide online support over phone and chat for technical issues.
 Monitoring and troubleshooting of datacenter devices such as servers, PBX, links and co-ordinate with ISP.
Personal Information
Date of Birth : 06-07-1984
Sex : Male
Nationality : Indian
Languages known : English, Tamil, Kannada, Malayalam
Passport No : F4730545. Valid till 07/09/2015.
PAN Card No : BOKPM2889E
Address for communication : Plot No:21. Nanjappa Nagar, Hosur 635126

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Resume_Mayalagu updated

  • 1. 1 K.Mayalagu e-mail: mayalaguk1984@gmail.com Mob: 9632749573, 09786285006. CISCO Certified Network Associate with 8 plus years of experience as Network Engineer A result-driven IT professional with experience in implementation, analysis, troubleshooting and documentation of LAN/WAN Network systems. Professional Summary  Experienced in Nexus 7K Series, catalyst 6500, 4500, 3500 series switches and Cisco ASR 1013, VXR 7200, Cisco 3900 series routers installation and configuration and troubleshooting.  Silverpeak WAN accelerator, Bluecoat Packetshaper troubleshooting.  Experienced in Cisco ASA, Juniper SRX, Sonicwall, Fortinet firewalls configuration and troubleshooting.  Experienced in Site to Site IPSec VPN tunnel, Remote Access VPN configuration and troubleshooting.  Experienced in installation and configuration of Cisco Aironet 1100, WAP 200 & Aruba WLAN controllers.  Experienced in planning and implementation of LAN, WAN, MPLS and Cloud services.  Experienced in implementation of Indoor-Outdoor Fiber cabling and CAT-5 patching activities.  Experienced in monitoring tools such as MRTG, PRTG and Nagios, CA Spectrum, Solarwind, Zenoss etc.  Experienced in handling BMC remedy and various ITIL ticketing tools to resolve incidents.  Experienced in Vmware Esxi 5.5, Cisco Cloud Services(CCS), MS-Azure cloud and UCS. Technologies/Protocols: TCP/IP, OSPF, BGP, RIP, EIGRP, IGRP, IS-IS, HSRP, VRRP, IPsec, SSL VPN, GRE. QoS, Multicast, SSL, dot1q, RPVST, VLANS, VTP, VoIP, WLAN, DNS, DHCP, ARP, SNMP, AAA, NetFlow, VPC, VRF. Products: Cisco ACE and F5 load-balancers, HP and Dell servers. VMware Esxi and Windows 2008 R2 Certifications  CCNA - Cisco Certified Network Associate (640-801). Certificate code: CSCO10980063. Courses Competed  A+, N+, CCNA, MCSE, RHCE, CCNP(Routing, Switching and Tshoot). Employment Profile  Working as Senior Network Engineer at Kelly Services from July 2015 to till date  Worked as Network Engineer at Resource square solution P Ltd from September 2014 to July 2015  Worked as Network Engineer in Inknow Tech Pvt Ltd, Bangalore from Jan 2014 to Sep 2014  Worked as Network Support Engineer in PC Solution Pvt Ltd, Bangalore. From Sep 2010 to Dec 2013.  Worked as Network Engineer in Abhinand Computer Services, Bangalore. From Sep 2007 to Aug 2010.  Worked as Technical Support in Rooman Technologies Pvt Ltd., Bangalore. From Dec 2005 to Aug 2007.  Worked as Technical Engineer in Airnet Communication, Sivaganga, Tamilnadu. From July 2004 to June 2005  Worked as Desktop Engineer in Victory computers Tuticorin, Tamilnadu. From June 2002 to June 2004. Educational Qualification:
  • 2. 2  Pursuing distance education of B.Tech Electronics and communication at Karnataka State Open University, Bangalore from April 2014.  Completed Fulltime Diploma in Computer Technology at Sankar Polytechnic College, Tirunelveli, Tamilnadu. Passed Year 1999-2002 with 84% (First Class with Honors).  Completed S.S.L.C at KR Hr Sec School, Sivaganga, Tamilnadu. Passed Year 1999 with 86%. Work Experience 1). Working as Senior Network Engineer- Kelly Service Bangalore from July 2015 to till date Client Location: Autodesk Inc  Support users in Autodesk for EMEA, APAC, US regions for various network related issues.  Configuration and troubleshooting of Juniper netscreen SRX650, SRX 3600, SRX 220, Arista 7500 series, Zscaler, Silver peak WAN accelerator NX-7700,NX-8700,NX-9700, F5 GTM and LTMs, cisco 6500, 3500 series switches  Working on Service-Now ticketing tools for incident management, change management and problem management.  Configuration and troubleshooting of IPSec, SSL VPN.  Co-coordinating with various team for migration activities and perform EMR, EER. 2). Working as Network Engineer- Level3 at Resource square solution P Ltd from September 2014 to July 2015 Client Location: Accenture Bangalore and Supporting well known Australian cloud services provider.  Working in support team and handling various cloud related issues for customers and troubleshooting with respect to network as well as Vmware  Handling incidents, escalations through BMC ticketing tool and resolve the problems through web-ex, telephone, email, chat sessions.  Having troubleshooting knowledge in Cisco products ASR1013, N7K, N1KV, Load Balancer ACE-30, ACS, VNMC, VSG, Catalyst 6500, UCS computing, ASA5520, Juniper Netscreen and SRX firewall, VMware Esxi5.5.  Working on BMC remedy tool and handling customer.  Supporting for cloud migration activities for different platform to the customers. 3).Worked as Network Engineer in Inknowtech Pvt Ltd, Bangalore (Jan 2014 to September 2014).  Configuration and troubleshooting of Sonicwall NSA 240, 3500 series, Fortinet 60c firewall products.  Configuration of Cisco ASA firewall 5520 and managing with CLI and ASDMV1.5 tools.  Installation and configuration of Site to Site VPN and remote access VPN in sonicwall, ASA 5520 and Fortgate.  Configuration and troubleshooting of Cisco 3500, 2900, Linksys SRW 2024 series switches.  Working with cisco WAP 121, WAP 200 installation, troubleshooting and managing WLAN users.  Taking backup of all firewalls, switches and WAP, Storage devices configuration on regular basis.  Monitoring Internet link with MRTG, PRTG tools and co-ordinate with ISP for link related issues.  Interacting with clients, handling incidents and providing solutions through Inknowdesk ticketing tool.
  • 3. 3  Configuration and Troubleshooting windows AD 2008 R2, Symantec Antivirus, IIS, SQL and VMware in cloud services. Creating of users and delegating access permission for various resources.  Installation and troubleshooting of NAS QNAP-212, Lenovo iomega network drives.  Monitoring and preparing report of various network devices configured through Nagios tool.  Prepare and maintain up to date documentation detailing assigned/ deployed solutions 4). Worked as Network Support Engineer in PC Solution P Ltd, Bangalore. (Sep 2010 to Dec 2013). Client location: American Express Banking Corp, Bangalore  Configuring, Troubleshooting, and Maintenance of Cisco Routers and Catalyst Switches in a campus Network.  Installation, configuration and troubleshooting of NEXUS 7010 switches in core network design.  Monitoring cisco devices for CPU, memory utilization, etc using CA spectrum tool and troubleshoot various issues.  Installation and Configuration of Cisco ASA5520, Mcafee IPS 4050, Aruba WLAN, APs, Cisco and Avaya VOIPs.  Implementing GWAN and MAN infrastructure between AMEX location and providing support.  Working knowledge of RIP, EIGRP, OSPF and BGP routing Protocols.  Knowledge of switching technologies like STP, RSTP, MST, CST, RPVST, Vlans, and HSRP, VRRP protocols.  Installation of Cisco Tandberg Profile-65 and troubleshooting between client locations.  Planning, Coordination & implementation of Network Migration Activities for clients.  Co-ordination with users & responsible for End to End quick solutions to their problems and Performing tasks related to technical support & management of Network.  Monitor & Analyses Traffic and Report Network performance, Network expansion plans, Network designs & Visio diagram presentations summarizing  Handling service calls through ticketing tools such as IBM info web CMR, HP Manage now, service now, Incidents, ITSC, etc with ITIL process. 5). Worked as Network Engineer in Abhinand Computer Services, Bangalore. (Sep 2007 to Aug 2010). Client location: Wipro Technologies, Electronic City, Bangalore. New Infra IMG (PMO) Team.  Installation of Cisco 6500, 4500 series 3500 stacks multilayer switches. Provide connectivity between core, access and distribution switches installed in campus network.  Basic Configuration for switches and routers and interact with NOC team to setup network.  Upgrading IOS for Cisco Aironet 1100 series access points and configuration in larger numbers. Survey for signal coverage and setup the device and troubleshoot for connectivity issues.  Work with Cisco engineers for troubleshooting and replacement of faulty cisco units. Installation of new line cards and Upgrading IOS for multilayer switches.  Work with cabling team for indoor and outdoor fiber between datacenters and cat5 patching to workstations.  Installation and setting up HI-End V-Con equipment and testing voice and video calls over ISDN lines.  Updating and maintaining network assets and documenting the design. 6). Worked as Technical support for Rooman Technologies P Ltd., Bangalore. (Dec 2005 to Aug 2007)
  • 4. 4  Install and configuration of Cisco 2500 routers and 1900, 2900 series switches.  Install, upgrade & troubleshooting of IOS for switches and routers.  Resolving LAN & WAN problems. TCP/IP Networking of PCs, printers and servers.  Provide training support for A+, N+, MCSE, CCNA, RHCE. 7). Worked as Technical Engineer in Airnet Communication, Sivaganga. (July 2004 to June 2005) Client location: n-logue communication (P) Ltd.  Installation of HCL PCs and configuration OS and software in client places.  Troubleshooting of systems, UPS, printers, ISDN phones, software problems.  Installation of TATA Cordect WLL equipment for internet connectivity and troubleshooting for signal issues.  Co-coordinating with N-Logue team and provide online support over phone and chat for technical issues.  Monitoring and troubleshooting of datacenter devices such as servers, PBX, links and co-ordinate with ISP. Personal Information Date of Birth : 06-07-1984 Sex : Male Nationality : Indian Languages known : English, Tamil, Kannada, Malayalam Passport No : F4730545. Valid till 07/09/2015. PAN Card No : BOKPM2889E Address for communication : Plot No:21. Nanjappa Nagar, Hosur 635126