Arun Kumar has over 14 years of experience in sales, marketing, and SAP functional consulting. He has worked as an SAP SD consultant for various clients such as HCL Technologies, Agree Solutions, MetLife, and Kee Pharma. His expertise includes configuring organizational structures, pricing procedures, sales processes, credit management, and special transactions in SAP SD. He has experience implementing, supporting, and consulting on SAP SD systems for clients in various industries such as dairy, music, automotive, and insurance. His resume lists 6 projects where he provided SAP SD support and implementation services to clients including Fonterra, BBC Worldwide, EMI Music, and Bajaj Auto.

1. Resume
Arun Kumar ranaarun2008@gmail.com
SAP SD Consultant Mobile no: 91-9654149211
Professional Summary:
Strong 14 years of total experience with expertise in Sales & Marketing, including 6.0
years of experience in SAP R/3 as SAP Functional Consultant.
SAP R/3 Work Experience: (6.0 years)
1. Working as Consultant at HCL Technologies Ltd. Noida [Nov 2012 to Till
date]
2. Worked as Consultant with Agree Solutions [Feb 2012 to Mar 2012]
Domain Experience: (7 years)
 Worked as Sr. Associate with MetLife GOSC [March 2007 to Nov 2011].
 Worked as Marketing Executive with Kee Pharma Ltd. from Sep 2006 to Mar
2007.
 Worked as Marketing Executive with Geo Informatics Consultants Pvt. Ltd.
Delhi form Jul 2004 to Aug 2006.
SAP SD Skills:
 Expertise of setting up Organizational Structures: Sales Organization, Distribution
Channel, Division, Sales Area, Plant, Storage Location, Sales Office, Sales Group,
Shipping point and Loading point.
 SD related Job scheduling, monitoring.
 Setup Partner Determination Procedure, setting for field selection of customer
master data
 Configuring pricing procedure, Material determination, Revenue account
determination, Route determination, through condition technique.
 Sales process (Inquiry, Quotation, Sales Order, Delivery, Goods Issue, Billing)
 Credit management process & Special sales Orders configuration like Case sales
& Rush order.
 Configuring the Shipping point, Storage Location and delivery procedure in
delivery types
 Special business transaction such as Third party business process, Consignment
sales, Intercompany business process.
 Experience of working on ALE IDOCS, IDOCS reprocess, resolving errors, and
monitoring

2. Work Summary:
1# Support Project:
Client : Fonterra Co-operative Group Ltd.
Organization : HCL Technologies Ltd.
Role : SAP SD Consultant
Duration : July 2017 to Till Date
Client Description:
Fonterra is one of the leading dairy product company based in New Zealand, and
having operation more than 100 countries, and its bestselling products are Tiptop,
Anchor, Mainland, Kapiti, Primo, country goodness and Anlene etc.
Individual Contribution:
 Resolving incidents and service requests for SD L2 support.
 System and pricing related job scheduling and Monitoring.
 Small change related Incidents and SR, and HPALM testing.
 Supported month end, quarter end and year end activities to Sri Lanka,
Thailand, Vietnam.
 User training for (SL, Malasiya, Thailand, Vietnam) and preparing KT
documents.
 Scheduling CAB meetings to discuss Weekly CR movement in to production
with client, and weekly status calls for Fonterra ANZ and AFI.
 Quality Audit for Fonterra.
2# Support Project:
Client : BBC Worldwide (UK).
Organization : HCL Technologies Ltd.
Role : SAP SD Consultant
Duration : July 2016 to June 2017
Client Description:
BBC Worldwide Ltd. is the wholly owned commercial subsidiary of the BBC, formed
out of a restructuring of its predecessor BBC Enterprises in 1995. The company
monetizes BBC brands, sells BBC and other British programming for broadcast
abroad with the aim of supplementing the income received by the BBC through the
license fee.
Individual Contribution:
 Resolving incidents and service requests for SD/MM L2 support.
 Worked on Development related issues, prepared FS, unit testing, and
planning and organizing CAB calls.
 System Monitoring, Process monitoring in production system
 Configuration analysis as per the ticket raised and improvements in the same
 Ticket assignment to internal team & preparing weekly status report to
present it to Client.
 Scheduling CAB meetings to discuss Weekly CR movement in to production
with client, SAP Team & Business stakeholders.
 Preparing Team Rota for entire team to carry recurring activity timely.

3. 3# Support Project:
Client : RH Support EMI (UK).
Organization : HCL Technologies Ltd.
Role : SAP SD Consultant
Duration : July 2015 to June 2016
Client Description:
It was Retirement Home support project for EMI music UK, as Client EMI was taken
over by UMG. Universal Music Group is an American worldwide music corporation
that operates as a subsidiary of Paris-based French media conglomerate Vivendi. It is
the largest music corporation in the world.
Individual Contribution:
 Worked on reports like ESP Master report, audit report, ESP subscription
reports, ESP Billing document reports etc.
 Prepared KEDB documents for incidents/SR.
 Responsible for implementing and executing all organization initiatives like
PCI, SMI, CMMI, ASM-COE etc.
 Responsible for ASM project activities like (Incident/SR/Change/Problem
Management).
 Expertise in Preparation of Unit test Plans and Integration of Test Plans.
Execution of test plans and result recordings. Preparation and maintenance of
System Validation documents.
 Good analytical ability, proactive approach to problem solving, planning focus
and sharp mental acumen, high initiative levels with appropriate
assertiveness, team working adaptability in variety of roles, good
interpersonal and communication skills. Ability to meet deadlines, good
individual team player.
4# Support Project:
Client : EMI MUSIC PLC (UK).
Organization : HCL Technologies Ltd.
Role : SAP SD Consultant
Duration : Sept 2013 to June 2015
Client Description:
EMI Group Limited, also known as EMI Music or simply EMI, is a British multinational
music recording and publishing company, and electronics device and systems
manufacturing company, headquartered in London, England. Company has been
taken over by Universal Music (UMG) and Warner Music Group.
Individual Contribution:
 Managing Digital Sales (Digital Supply Chain) for EMI SAP UK.
 Expertise in configuration of ESP Config Tables/Provider Setup, ESP Reversal,
ESP Archival. Price message generation, monitoring IDOC failures and
reprocess.
 Interaction with developers for new development of reports & enhancements
 Monitoring sales data movement to DATABOX, Royalty calculations, month
end job activity.
 Pricing skills include defining condition types for price elements in business
transactions, define condition tables to store and retrieve condition records

4. for different condition types, define access sequence for valid condition
records.
 Prepared functional design specifications for enhancement projects and
change requests.
 Supported month end, quarter end and year end activities.
5# Implementation Project:
Client : EMI MUSIC PLC
Organization : HCL Technologies Ltd.
Role : SAP SD Consultant
Duration : Nov 2012 to Aug 2013
Client Description: EMI Group Limited, also known as EMI Music or simply EMI, is a
British multinational music recording and publishing company, and electronics device
and systems manufacturing company, headquartered in London, UK.
Individual Contribution:
 Understanding business process of client and mapping in to SAP R/3.
 Define and assign organization structure, configured Partner determination,
Output determination, Text Determination, Revenue account determination
and Incompletion procedure.
 Developed configuration of ESP Config Tables/Provider Setup, ESP Reversal,
ESP Archival. Price message generation,
 Configured Third Party Order, Consignment business process.
 Configured sales document types.
 Master data uploading.
 Coordinating interaction between onsite and offshore for solving issues.
 Preparation of Unit test Plans and Integration of Test Plans. Execution of test
plans and result recordings. Preparation and maintenance of System
Validation documents.
 Prepared KT documents for the UK and Japan users
6# Support Project:
Client : Bajaj Auto Ltd.
Organization : Agreeya Solutions Ltd.
Role : SAP SD Consultant
Duration : Feb 2012 to Mar 2012 (Contract Job)
Education Details:
 P.G.D.B.A. FROM SCDL Pune in 2007 with specialization in marketing.
 DOEACC’s ‘O’ Level one year computer course form ET&T Delhi.
 B.Com (P) from Delhi University in 2003.
 12th from C.B.S.E. Board Delhi in 2000.
 10th form C.B.S.E. Board Delhi in 1998

5. Date:
Place: (Arun Kumar)