1. Lukas P Heiland
745 Pleasant Ridge Avenue
Bexley, Ohio United States 43209
Tel: 9373477779
Cell: 9373477779
lukeheiland88@gmail.com
OBJECTIVE
EDUCATION
Beavercreek High School Beavercreek , Ohio United States
GPA: 3.7
2012 - 2016
I attended Beavercreek High School for four years and graduated with honors. I was active with
the varsity golf and ice hockey teams.
Capital University Bexley, OH United States
Business Management
Aug 2016 – Dec 2016
I am currently enrolled at Capital University and I have not completed my first semester. I am
interested in business management and marketing and my primary classes focus on these topics.
WORK EXPERIENCE
Tim Horton's, Beavercreek, OH United States
Team Member
10/2015 - 04/2016
I had many duties at Tim Hortons:
 Number one to make customers happy and to serve their needs
o I made food and prepared coffee
o I handled money
o I washed tables and dishes
o I kept the store clean and organized
o I closed the store on multiple occasions
 I was also required to be hard-working and I was able to multitask at a high rate.
 I left the company because of unacceptable alcohol and drug usage among co-workers
during shifts.

2. Zöe Cafe' and Bar, Bexley, Ohio United States
Host
09/2016 - Present
My tasks at Zöe’s were as follows:
o Greet guests and seat them at their tables
o Communicate table responsibilities to servers and manage the floor
 I managed up to 4 servers at a time
o Take to-go orders and have them fired promptly
o Check out to-go orders and guests
o Run plates to tables and serve guests to get what they asked for
o Bus tables and refill water
o Polish dishes and dinnerware
o Reset restaurant for dinner service or prepare for breakfast service when closing
 I had to be able to work at a very high rate and be able to multi task well
 I also had to be able to manage well and keep track of many moving pieces
SKILLS
 Competent at using Microsoft Word, Excel, Powerpoint, and Publisher
 Capable of using a personal computer and using many of its functions
REFERENCES
Name: Luis D. Arrufat-Elias
Position: General Manager (Zoe's Cafe)
Phone: (614) 596-2766