I AM WORKING WITH EUREKA FORBES LTD . TOTAL 3 YEAR EXPERIENCE.

1. SHIV PUJAN GUPTA
Vishnu NAGAR Society, L.U Gad Kari Marg Chembur- 400074
Mobile no.-+91-8108945356 Email ID – shivpujan.sp007@gmail.com.
OBJECTIVE
Seeking an entry level position in your organization to utilize my skills and abilities
acquired during my B.E in Electronics and communication Technology that offers
professional growth.
EDUCATIONAL BACKGROUND
in Electronics and communication engineering (2009-2013) from PATELINSTITUTE
OF TECHNOLOGY (RGTU).
B.E with E&C in 2013 aggregate marks of 73.21%
H.S.C: From UP board in 2008 with 56.01%
S.S.C: from UP board in 2006 with 56.00%.
PROFESSIONALEXPERIENCE
‘PHILIPS ELECTRONICS INDIA LTD, (Quality Lighting Division)
‘JAN 2014 to August 2015(1.7years) Service Engineer.
Roles & Responsibilities:
 Working in the team of Quality & handling customer complaints related to products
supplied.
 On site analysis of complaints & providing best possible solutions to customer.
 Doing root cause analysis for the product quality related issues.
 On site supervision from installation point of view guidelines to customer.
 Preparing field investigation report & share the required inputs with factory if
require.
 I have all technical knowledge our led lighting products and also analysis on Pcb
circuit,led,panel,driver,ballast,ignitor, CFL’s, light fitting & others professional
lighting.
 Research & analysis to our failure product and analysis report given to our factory.
Products Handle: LED lighting products, Led Driver, Electronic ballast, CFL’s &
others professional & trade lightingproducts.
PRESENT JOB PROFILLE
EUREKA FORBES LTD (Aquaguard &Vacuum Cleaner) Supervisor
 Supervisionforservice processes&manpowerhandlingatfranchisee &service centers
 Analysis&controllinginventoryforspares&movable consumablesforbusinesspartners.
 Achievingthe Businesstargetsmonthlybasis.
 Database managementthroughbackhandjobs,includingnew datacreations.
 Procurement&Indentingmaterials,sparesmonthly&auditingthe same forBusinessfranchisees.
 Dealer & distributors visits to inspection the service related issues & queries
 Co-ordination with planning, sales, service & accounts dept.
 Training for new recruiters & Product training & grooming for Technicians
 Handling all SAP (EV) related queries of Business Partners.
SOFTWARE PROFICIENCY
C, and MS office (Excel, PowerPoint),SAPmodule(CRM& BIW & R3 & EP)

2. SUMMER TRAINING
 Two weeks summer training from JETKING. Report on ‘C.C.N.A’
 Four weeks summer training from ' in’ VLSI FRONTEND DESIGN’ from
NAVIGATOR
ACADEMIC PROJECT
 MAJOR PROJECT
PROJECT TITLE: RFID Based Toll Tax Deduction System
SPECIFICATION: This system allows the vehicle drivers to pass the toll tax booths
without stopping at the toll booths. The toll amount is deducted from the RFID card. This
RFID card is rechargeable and accountis stored on the records.
ACHIEVEMENTS
 Participated in college as head coordinator in mukabala 2k10 & 2k11 & 2k12.
 Event organizer in college and other technical events.
KEY PERSONALITY SKILLS
 Comprehensive problem solving abilities
 Ability to deal with people diplomatically
 Good verbal and written communication skills.
PERSONAL INFORMATION
Name - Shiv pujan Gupta.
Birth day -08/10/1991.
Nationality - Indian.
Marital status -single.
Languages Known -English, Hindi.
Hobbies - Net Surfing, Listing music, observe to people.
Passport no. –M5778090.
DECLARATION
I, Shiv pujan Gupta, solemnly declare that the information given above is all true to the
best of my knowledge & belief.
Place: Mumbai
Date: (SHIV POOJAN)