1. Nilamadhab Satapathy
Mobile: +91- 9739232220 E-Mail: nsatapathy007@gmail.com
Career objective
 Seeking a challenging role in a performance oriented environment to harness my knowledge, skills & experience.
 Keen to upgrade myselfwith new technologies.
Skills
 7+ years of experience on Siebel 8.1 and Siebel 7.8 in Telecom Domain.
 7 years of experience in Siebel Application Development.
 Around 1+ years ofexperience as Team Lead.
 Sound Knowledge offunctionalities of products in Telecom Domain (British Telecom).
 Expertise in analysis, design, implementation and management offull life cycle commercial applications.
 Excellent interpersonal skills and leadership abilities to drive the team.
 Excellent Analytical & Debugging skills with systematic approach to problem solving.
Experience Chronicle
CRM -One View STE
Role: Team Leader
Client: British Telecom
Domain: Telecom
Environment: Siebel 8.1, Oracle 10g, Oracle SQL Developer, Oracle SQL+
Jan 2015- Present Team Leader
Highlights:
 Ensuring performance impact analysis for all the requirements.
 Conducting technical and functional trainings for different team members about One View application.
 Supporting Development, Internal/End to End testing teams during development and testing phases.
 Extending help to Application Support Team for analysis/resolution ofissues.
 Undergoing the training session in HADOOP(Cassandra).
CRM -One View STE
Role: Senior Software Engineer
Client: BT
Domain: Telecom
Apr 2012 - Dec 2014 Senior Software Engineer
Highlights:
 As a Team Leader ofOne View Strategic Training Environment,involved in building Training data and scenario development.
 Apply Siebel Knowledge in developing EIMsheets that are used by the Agents undergoing training on the STEEnvironment.
 Involve in analysing and fixing defects with the help ofSQL queries.
 Represent One View STE Team on fault triage calls to resolve interface defects across components.
 Dealt with OM(Order Management) scenarios(New Provide Order, Modify Order, In-Flight Order, Complete Order, Asset Creation,
Change Promotion Order, Cease Order).
 Quality Orientation,Planning.

2.  Resolve issues during all phases ofdevelopment and support.
 Providing technical assistance to the junior team members.
 Giving Functional Training to the new joinees.
 Going through codes in Siebel Tools and also handling the Admin data.
CRM -One View STE
Role: Developer
Client: BT
Domain: Telecom
Nov 2009 - Mar 2012 Developer (Technical Associate)
Highlights:
 Workinging mainly in Trouble to Resolve(T2R) processes(Complaints/Enquiry, DRRC, Fault Portal , Loss of Service Requests, Billing
Enquiry and Home Move).
 Estimation of new requirements.
 Significant contribution to resolve issues during all phases ofdevelopment and support.
 Handling the data of Siebel Power Communication (Application).
Academic Credentials
Degree Year of
Passing
Institute Specialization
CGPA / Percentage
B. Tech 2005 Purushottam Institute Of Engineering
And Technology, BPUT, Odisha
Electronics and
Telecommunica
tion
71.00 %
Achievements & Awards
 Received ‘Pat On The Back’ award in FY10-11-Q4 for handling key functionalities.
 Received ‘Pat On The Back’ award in FY14-15-Q2 for an flawless delivery.
 Received ‘Pat On The Back’ award in FY15-16-Q4 for an outstanding performance in delivering the FVS requirements.
 Received ‘Long Service Award-5 Years’ in 2014.
 Certification in “BT Security”.
 Completed Training on “First Time Leader 2015 Assessment”.
 Completed Training on “Six Sigma Yellow Belt” and “Agile Overview”.
IT Skills & Certifications
 Siebel 7.7 CCC training, 8.1 CCC training in Tech-Mahindra.
 Attended Training on C++, SQL, PL/SQL Oracle 9i, UNIX in Tech-Mahindra.
 Proficient with MS-Excel, PowerPoint, Windows XP and 2000, Windows 10.
 Undergone Internal Training on Data Analysis (R Language and MATLAB).
PERSONAL DOSSIER
Date of Birth : 01st July 1983
Languages : English, Hindi, Odiya
Permanent Address : Qr No-C/445, Koel Nagar, Rourkela, PO-Shaktinagar, Dist-Sundargarh, Odisha, PIN-769014
Present Address : No-6, 2nd Floor, 3rd Cross, LBS Nagar, Indiranagar 2nd Stage, Bangalore-560038