Diana M. Hairston has over 10 years of experience in customer service and holds experience in various roles including education, retail sales, contracting, and telecommunications. She has a background in purchasing, contracts, sales, research, and leadership. Her work history includes positions as a substitute teacher, retail sales associate, cashier, rural insurance salesperson, and managerial roles administering contracts and purchasing supplies for aerospace contracts.

1. DIANA M. HAIRSTON
Phone: 863-510-5386
duckriverdancer@yahoo.com
OVER 10 YEARS CUSTOMER SERVICE EXPERIENCE
Dedicated to excellence and meticulous attention to detail. Team player committed to customer
satisfaction.
Ability Summary
 Purchasing
 Contracts
 Sales
 Research
 Leadership
 Telecommunications
 Educator
Employment Experience
 Prepared, delivered, and assessed instruction in Exceptional Student Education
elementary, middle, and high school resource classrooms and served as an inclusion
teacher in regular classrooms.
 Retail sales associate.
 Cashier, stocker, and order clerk for convenience store.
 Rural door-to-door sales of Medicare Supplement Insurance.
 Sales Area Manager for Retail Sales for Army Air Force Exchange Service.
 Video Programming Assistant to the Texas Education Agency.
 Negotiated terms and conditions for contracts and contract modifications.
 Generated contract documentation for customer consent.
 Administered construction and telecommunications contracts.
 Supplies buyer for aerospace contracts.
 Wrote recommendations for policy guidelines in contracting and conducted product
substitution training to Air Force Base personnel.
Employment History
Substitute Teacher
04/06/2016-Present Kelly Services for Hillsborough County Schools Tampa,
FL