The document is a resume for Heidi Benitez. It summarizes her professional experience including over 16 years of customer service experience and 9 years of management experience. Her skills include accounting, tax preparation, purchasing, and computer skills. Her professional experience includes roles as a bookkeeper, business partner, tax professional, accounts payable clerk, and store manager. She is bilingual in English and Spanish and currently works as a full charge bookkeeper and assistant manager for Axis Satellite & Home Theater.