RAY CULALA
rayculala@gmail.com | (206)-383-9024
RELEVANT PROFESSIONAL EXPERIENCE
Zumiez Corporate – Customer Service Email Specialist 11/2015- Present
 Answered customer questions via email and phone calls
 Responsibilities ranged from tracking/changing orders to providing feedback for continual customer satisfaction
 Helped customers through editing miscellaneous account/profile information
ByteMe: Seattle Web Design - Intern 09/2014 – 12/2014
● Attended networking events
● Broadened exposure in networking and company promotion
● Analyzed customer service and positive business relations
Janet Wainwright Public Relations - Intern 05/2014 – 06/2014
● Represented major filmcompanies such as Lionsgateand Universal Pictures
● Brainstormed and organized promotional events surroundingnew and upcoming movies
● Helped promote advanced screeningmovie premieres and promotional product through grassroots efforts
EDUCATION
College University of Washington,Bothell Graduated 2015
College of Interdisciplinary Arts and Sciences
BA Media and Communications
GPA: 3.59
Awards: Dean’s List– 9 quarters
Certificateof High Scholarship –2014/2015 Annual Dean’s List
ADDITIONAL WORK EXPERIENCE
BC Surf and Sport - Sponsored brand ambassador 11/2012 – 09/2014
● Responsible for advertising, marketing, advocating BC Surf and Sport brand
● Managed and sold various skateboarding and snowboard gear and accessories
● Promoted suitable products for customers
City of Shoreline, WA Parks & Recreation - Skateboard Camp Counselor Volunteer Summer 2010,2011, 2012
● Taught and led skateboard classes for children ages 7-14 at ParamountSkate Park
● Mentored youth in the valueof perseverance and hard work
● Role modeled safeand fun ways to enjoy skateboarding as a sportand lifestyle
Lancer Hospitality Catering - Concession Stand Cashier Summer 2012
Woodland Park Zoo, Seattle, WA
● Managed and met sellingquota of various perishablegoods
COMPUTER SKILLS
Experience with SalesWarp,Zendesk, Adobe Premiere, Final CutPro, Microsoftapplicationsas well as social networks such as
Tumblr, Twitter, Instagram,The Fancy,WordPress,Vimeo and Facebook
Resume

Resume

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    RAY CULALA rayculala@gmail.com |(206)-383-9024 RELEVANT PROFESSIONAL EXPERIENCE Zumiez Corporate – Customer Service Email Specialist 11/2015- Present  Answered customer questions via email and phone calls  Responsibilities ranged from tracking/changing orders to providing feedback for continual customer satisfaction  Helped customers through editing miscellaneous account/profile information ByteMe: Seattle Web Design - Intern 09/2014 – 12/2014 ● Attended networking events ● Broadened exposure in networking and company promotion ● Analyzed customer service and positive business relations Janet Wainwright Public Relations - Intern 05/2014 – 06/2014 ● Represented major filmcompanies such as Lionsgateand Universal Pictures ● Brainstormed and organized promotional events surroundingnew and upcoming movies ● Helped promote advanced screeningmovie premieres and promotional product through grassroots efforts EDUCATION College University of Washington,Bothell Graduated 2015 College of Interdisciplinary Arts and Sciences BA Media and Communications GPA: 3.59 Awards: Dean’s List– 9 quarters Certificateof High Scholarship –2014/2015 Annual Dean’s List ADDITIONAL WORK EXPERIENCE BC Surf and Sport - Sponsored brand ambassador 11/2012 – 09/2014 ● Responsible for advertising, marketing, advocating BC Surf and Sport brand ● Managed and sold various skateboarding and snowboard gear and accessories ● Promoted suitable products for customers City of Shoreline, WA Parks & Recreation - Skateboard Camp Counselor Volunteer Summer 2010,2011, 2012 ● Taught and led skateboard classes for children ages 7-14 at ParamountSkate Park ● Mentored youth in the valueof perseverance and hard work ● Role modeled safeand fun ways to enjoy skateboarding as a sportand lifestyle Lancer Hospitality Catering - Concession Stand Cashier Summer 2012 Woodland Park Zoo, Seattle, WA ● Managed and met sellingquota of various perishablegoods COMPUTER SKILLS Experience with SalesWarp,Zendesk, Adobe Premiere, Final CutPro, Microsoftapplicationsas well as social networks such as Tumblr, Twitter, Instagram,The Fancy,WordPress,Vimeo and Facebook